"Among the most valuable features are the queries and reporting that allow us to look at the utilization of resources, at how well the storage is performing, and to report on which resources are being used by which business units. We can track usage across the entire environment, across applications, business units, cost centers, etc."
"Cloud Secure is definitely the most valuable feature and being able to see file level activity. It gives real-time alerting on possible ransomware attacks and provides file security review. It helps us to see if something abnormal is happening on the system before it's too late."
"It is good for giving an overview of the systems and for tracking long-term trends. It is handy for root cause analysis, e.g. it can eliminate whether storage is the cause of an issue."
"Its ability to quickly inventory our resources, figure out interdependencies across them, and assemble a topology of your environment is brilliant. There is a price associated with it. Whenever you target a NetApp environment, it is included in the price but whenever you want to add different vendors, like VMware and Cisco, the price greatly spikes. Inventorization helps us a lot to visualize the environment."
"Kaseya Traverse is a very stable solution and very sustainable in terms of what the market wants, what is out there, price-wise and functionality features. They're quite competitive and they are always innovating."
"Everything is running seamlessly on the solution, to the point where you don't see any gap."
"We have found the solution to be very flexible to our requirements. We have been able to configure it on-premise effectively when we were using less of the cloud."
"As we look to add more servers to our virtual environment and to understand the impact, the solution allows us to dig into the historical charts related to capacity planning."
"Can easily be interconnected with other management systems."
"The most valuable feature of this solution is the alerts."
"Technical support has always been great. They are very responsive. We've been satisfied with their level of support."
"Reporting tools are a great feature along with the ability to create customized reports for you"
"The solution is easy to install and it takes a couple of hours."
"The product is scalable."
"It covers everything from end to end, from the standpoint of endpoint machines and the routers and switches. The switch port also comes there."
"Their pricing model needs improvement."
"When I did need support because I was having problems with the solution, the first or the second line just didn't understand it. They were providing this only on a software as a service basis. So, they were asking all the wrong questions."
"In a perfect world we would have something built, right out-of-the-box, that can identify what we call "noise," and reduce the amount of data. You're presented with so much data when you first start the data collectors. For example, it brings back a lot of change rates that happen just because of standard computing, like profile changes and that sort of thing. Being able to identify things like that and categorize them and strip it down—and it probably can do that, I just haven't gotten there yet—would be very beneficial."
"There is room for improving the creating and managing or modifying of reports. That is still a difficult task to do and requires knowledge beyond the storage itself. I would love to see reporting improved so that we can create reports by dragging and dropping pieces into a report form and publish a report that way."
"Kaseya Traverse can improve by adding a Service Map to help us create a configuration management database (CMDB), this would be helpful for us."
"In terms of what could be improved, we are innovating all the time, as well as having a look at different avenues so that the strategy follows the structure. I think the software is still a little bit too new to actually fully asses what it has."
"We've noticed a few bugs as of late. However, this seems to only be in the reporting part of the product."
"The integration needs to be improved."
"If they did some type of synthetic monitoring, it would have been better."
"The solution is not always good with new features, so it's take a long time."
"SolarWinds NPM could improve the graphics of the interface and more customized reporting."
"An area for improvement would be the use of modular licenses, which are not practical for big clients."
"One of the challenges with SolarWinds is that in order to pull the data, we have to have a lot of false positives."
"There isn't support available to us as they don't offer support in our country."
"The solution could be more secure."
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Kaseya Traverse is ranked 19th in Cloud Monitoring Software with 3 reviews while SolarWinds NPM is ranked 4th in Cloud Monitoring Software with 34 reviews. Kaseya Traverse is rated 7.6, while SolarWinds NPM is rated 8.0. The top reviewer of Kaseya Traverse writes "We connect it to customers' end points to manage their antivirus, update patching and to perform network monitoring". On the other hand, the top reviewer of SolarWinds NPM writes "Make monitoring key performance factors in your enterprise customized and effective". Kaseya Traverse is most compared with Amazon CloudWatch, PRTG Network Monitor, ExtraHop Reveal(x) for IT Operations, LogicMonitor and N-able Remote Monitoring & Management, whereas SolarWinds NPM is most compared with Zabbix, ManageEngine OpManager, PRTG Network Monitor, LogicMonitor and Nagios XI. See our Kaseya Traverse vs. SolarWinds NPM report.
See our list of best Cloud Monitoring Software vendors and best Network Monitoring Software vendors.
We monitor all Cloud Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
