PRTG Network Monitor and Kaseya Traverse compete in the network monitoring category. While both offer comprehensive solutions, PRTG Network Monitor appears to have the upper hand due to its affordability and expanding sensor capabilities, which better cater to small to medium-sized businesses.
Features: PRTG Network Monitor benefits from effective notifications, robust monitoring across networks and servers, and insightful alerting. Its comprehensiveness includes setup simplicity and visualization dashboards. Kaseya Traverse distinguishes itself by providing deeper integrations and automation, ideal for businesses aiming for extensive IT stack compatibility.
Room for Improvement: PRTG Network Monitor could enhance its usability, focusing on the desktop application's interface and integration features. Scalability and reporting need refinement. In contrast, Kaseya Traverse should improve its PSA system integrations, AI capabilities, and reporting functions to maintain alignment with product development.
Ease of Deployment and Customer Service: PRTG Network Monitor offers flexible deployment with a simpler setup process, although the email-based customer support could improve for timely responses. Kaseya Traverse, while versatile in its deployment options, should broaden its integration scope. Both products need enhancements in support responsiveness.
Pricing and ROI: PRTG Network Monitor is considered cost-effective with flexible licensing, though recent price hikes concern some users. The ROI is justified through significant downtime reductions. Kaseya Traverse offers competitive pricing, seen as affordable compared to peers, with ROI driven by centralized and automated processes.
| Product | Mindshare (%) |
|---|---|
| PRTG Network Monitor | 3.1% |
| Kaseya Traverse | 0.5% |
| Other | 96.4% |
| Company Size | Count |
|---|---|
| Small Business | 1 |
| Large Enterprise | 7 |
| Company Size | Count |
|---|---|
| Small Business | 59 |
| Midsize Enterprise | 19 |
| Large Enterprise | 50 |
Immediately identify impacted IT services using insights based on rich data analytics of events such as SNMP traps, Windows events and Syslogs. Resolve faults quickly via NetFlow enabled root cause analysis across cloud, on-premise, hybrid cloud and virtualized IT environments.
PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.
To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.
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