PRTG Network Monitor and Kaseya Traverse are leading solutions in the network monitoring software market. PRTG Network Monitor often has the upper hand due to its rapid deployment and scalability.
Features: PRTG Network Monitor offers quick deployment, scalability, and a variety of customizable sensors, enhancing its usability and flexibility. Ping monitoring and WMI checks for server resources are among its key features. Kaseya Traverse, however, is praised for handling multiple devices and providing comprehensive views of IT infrastructure, benefiting complex operational environments.
Room for Improvement: PRTG Network Monitor could improve the flexibility of its sensors and application monitoring, along with more customizable dashboards. Licensing costs and response times in technical support are noted areas for enhancement. Kaseya Traverse lacks advanced features such as AI integration, service mapping, CMDB, and comprehensive reporting tools, which limits its potential in offering advanced insights.
Ease of Deployment and Customer Service: PRTG Network Monitor allows versatile deployment options in hybrid and on-premises environments, though its email-only support can be cumbersome due to time zone differences. Kaseya Traverse offers strong deployment versatility and has a solid technical support system, but customer service reviews are mixed, indicating a need for improvement in response efficiency and technical knowledge.
Pricing and ROI: PRTG Network Monitor uses an all-inclusive, straightforward pricing model with options for unlimited licensing, offering attractive ROI by reducing downtime effectively. Kaseya Traverse also provides competitive pricing, bundling all features in the base price, making it valuable for smaller applications and scalable for larger needs, ensuring a positive ROI for varied implementation scales.
Immediately identify impacted IT services using insights based on rich data analytics of events such as SNMP traps, Windows events and Syslogs. Resolve faults quickly via NetFlow enabled root cause analysis across cloud, on-premise, hybrid cloud and virtualized IT environments.
PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.
To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.
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