BMC TrueSight and WhatsUp Gold are two network monitoring solutions. BMC TrueSight is suited for large enterprises with its comprehensive infrastructure monitoring, whereas WhatsUp Gold is ideal for mid-sized businesses due to its ease of use and cost-effectiveness.
Features: BMC TrueSight provides an integrated platform offering a holistic view of application and infrastructure health. Its Knowledge Modules allow monitoring across hardware, cloud, and application layers. TrueSight also excels in event management with alert consolidation and machine learning integration. WhatsUp Gold offers intuitive topology mapping with auto-discovery and customizable dashboards, making it user-friendly with efficient deployment.
Room for Improvement: BMC TrueSight could streamline its deployment process and enhance reporting features. Improved integration with other tools would be beneficial. WhatsUp Gold should focus on enhancing application monitoring and simplifying integration with other systems, and offer more flexible licensing options.
Ease of Deployment and Customer Service: BMC TrueSight is typically complex to deploy on-premises, requiring considerable resources. Customer service varies, with feedback noting both responsiveness and occasional delays. WhatsUp Gold offers straightforward deployment and adequate support, though there is potential for more proactive service.
Pricing and ROI: BMC TrueSight is a premium product with complex licensing, leading to high costs but offering good ROI through reduced operational overhead in large-scale environments. WhatsUp Gold presents competitive pricing suitable for mid-sized organizations, allowing flexible cost management and reasonable value relative to user expectations.
| Product | Market Share (%) |
|---|---|
| WhatsUp Gold | 0.6% |
| BMC TrueSight Operations Management | 0.7% |
| Other | 98.7% |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 6 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 5 |
| Large Enterprise | 14 |
BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.
BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.
What are BMC TrueSight's key features?BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.
Explore and manage your entire network infrastructure effortlessly with WhatsUp Gold's robust layer 2/3 discovery, creating a detailed interactive map from the edge to the cloud. Monitor devices, wireless controllers, servers, virtual machines, applications, and traffic flows across various environments. Real-time alerts ensure optimal performance, allowing you to meet or exceed SLAs. The platform offers customizable maps, dashboards, and alerts for easy network management. Quickly resolve issues with intuitive workflows, reducing Mean Time to Resolution (MTTR). WhatsUp Gold's integrated log management provides easy visibility and control of device log data, allowing monitoring, filtering, searching, and alerting on syslogs or Windows logs. Archive logs to comply with regulatory requirements and preserve historical data, all through a user-friendly interface. Streamline network monitoring and issue resolution with WhatsUp Gold, making network management efficient and hassle-free.
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