BMC TrueSight and LiveNX are key competitors in the IT infrastructure monitoring space, each with distinct strengths. BMC TrueSight excels in comprehensive monitoring across various technologies, making it ideal for complex environments. Conversely, LiveNX shines with its real-time network monitoring and visualization, which benefits network-specific applications.
Features: BMC TrueSight integrates wide-ranging monitoring capabilities and offers extensive customization through Knowledge Modules. It provides consolidated views that enhance IT operations' efficiency, with robust event management. LiveNX, on the other hand, focuses on real-time network monitoring, using powerful visualization tools for quick troubleshooting and effective bandwidth optimization. Its alert system is designed to provide swift notifications, ensuring reliable network performance.
Room for Improvement: BMC TrueSight users seek easier complexity management, improved reporting, and better cloud monitoring. Enhancing event correlation and documentation comprehensiveness are also essential. For LiveNX, users highlight a need for more pricing flexibility, enhanced multi-tenancy support, and better handling of custom patterns to address individual customer needs.
Ease of Deployment and Customer Service: Both BMC TrueSight and LiveNX offer on-premises deployment; TrueSight also provides a private cloud option. BMC's technical support is competent, though occasionally inconsistent, with performance often improving upon escalation. LiveNX users find value in the product but seek more streamlined deployment and stronger multi-tenancy features. For both products, customer service often depends on account representatives' quality and consistency.
Pricing and ROI: BMC TrueSight's complex licensing model can be costly, prompting calls for more pricing flexibility. However, its effectiveness in reducing IT costs and enhancing resource management demonstrates strong ROI. LiveNX is often perceived as expensive but allows for flexible license management. Despite its price, LiveNX offers cost-saving potential through reduced manual IT operations and is more affordable compared to similar market solutions.
| Product | Market Share (%) |
|---|---|
| BMC TrueSight | 1.2% |
| LiveNX | 0.9% |
| Other | 97.9% |
| Company Size | Count |
|---|---|
| Small Business | 24 |
| Midsize Enterprise | 6 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 1 |
| Large Enterprise | 9 |
BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.
BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.
What are BMC TrueSight's key features?
What benefits and ROI should users seek in BMC TrueSight?
BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.
LiveNX enables real-time network monitoring with a graphical interface, offering detailed reports and advanced integration for comprehensive analysis and efficient network management.
LiveNX provides intuitive tools for real-time issue identification and resolution, leveraging advanced integration with platforms like Cisco SD-WAN to enhance network performance analysis. Through features such as visual analytics and QoS modeling, LiveNX supports capacity management planning and operational efficiency, although it requires improvements in pricing, resource efficiency, and web interface functionality. Users value its insights into traffic patterns, enabling optimization and proactive issue resolution.
What are the key features of LiveNX?
What benefits should users look for?
Industries use LiveNX to monitor and troubleshoot network performance, manage traffic, and ensure QoS across on-premises and cloud environments. It is particularly valued for its ability to visualize and optimize network traffic, which is crucial for maintaining service quality.
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