BMC TrueSight Orchestration vs SS&C Blue Prism comparison

BMC Helix and SS&C Technologies are both solutions in the Process Automation category. BMC Helix is ranked #20 with an average rating of 9.0, while SS&C Technologies is ranked #13 with an average rating of 7.8. BMC Helix holds a 1.3% mindshare in PA, compared to SS&C Technologies’s 1.1% mindshare. Additionally, 87% of BMC Helix users are willing to recommend the solution, compared to 80% of SS&C Technologies users who would recommend it.

BMC TrueSight Orchestration

Read 9 BMC TrueSight Orchestration reviews

842 Views
690 Comparison Views

87% willing to recommend

SS&C Blue Prism

Read 5 SS&C Blue Prism reviews

1,928 Views
501 Comparison Views

80% willing to recommend

BMC TrueSight Orchestration

SS&C Blue Prism

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 2, 2025

BMC TrueSight Orchestration and SS&C Blue Prism offer automation solutions for business operations. BMC TrueSight Orchestration is known for cost-effectiveness and strong customer support, while SS&C Blue Prism is preferred for its advanced features despite higher costs.

Features: BMC TrueSight Orchestration integrates smoothly with existing IT environments, offers robust monitoring and analytics, and features a user-friendly interface. SS&C Blue Prism provides extensive automation capabilities, an intuitive development environment, and detailed workflow visibility.

Room for Improvement: BMC TrueSight Orchestration could enhance its feature set to match advanced automation needs and improve integration with newer technologies. Developing a more comprehensive user guide can also be beneficial. SS&C Blue Prism might improve deployment ease, reduce complexity in feature sets, and offer more flexible pricing options.

Ease of Deployment and Customer Service: BMC TrueSight Orchestration offers a straightforward deployment model with reliable customer support, aligning well with IT processes. SS&C Blue Prism provides extensive deployment support but requires significant implementation effort due to complex features.

Pricing and ROI: BMC TrueSight Orchestration is valued for competitive pricing and potential quick ROI through efficient cost management. SS&C Blue Prism, while having higher initial costs, offers significant long-term ROI via enhanced efficiencies. The cost-effectiveness of BMC TrueSight may appeal to budget-conscious businesses, whereas SS&C Blue Prism's capabilities can justify the investment for those seeking advanced automation.

To learn more, read our detailed BMC TrueSight Orchestration vs. SS&C Blue Prism Report (Updated: December 2025).

Buyer's Guide

BMC TrueSight Orchestration vs. SS&C Blue Prism

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC TrueSight Orchestration

Ranking in Process Automation

20th

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

SS&C Blue Prism

Ranking in Process Automation

13th

Average Rating

7.8

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

Business Process Design (15th), Business Process Management (BPM) (16th), Medical Insurance Claims Software (2nd), Insurance Claims Processing (3rd), Document Management Software (8th), Low-Code Development Platforms (14th), Intelligent Document Processing (IDP) (11th), Loan Management Software (3rd), Document Automation Software (3rd), Business Orchestration and Automation Technologies (19th), AI Customer Experience Personalization (8th), AI Finance & Accounting (5th)

Mindshare comparison

As of January 2026, in the Process Automation category, the mindshare of BMC TrueSight Orchestration is 1.3%, up from 0.8% compared to the previous year. The mindshare of SS&C Blue Prism is 1.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation Market Share Distribution
Product	Market Share (%)
SS&C Blue Prism	1.1%
BMC TrueSight Orchestration	1.3%
Other	97.6%

Process Automation

Featured Reviews

HarshalDeore

Solutions Architect at Parseq

Ready to use, with no need for customization

We currently operate in a banking domain. It helps to take daily backups of database. The BMC TrueSight helps in following the Reserve Bank guidelines and scheduling the back up as necessary. The solution creates a back-up and re-evaluates all the necessary information, alarming us in case there is a set of missing information. In case the backup fails, it also has an error handling mechanism is present, sending real-time messages and alerts in the form of emails to responsible teams. We have minimized the L1 and L2 activities, currently allowing us to only deal with L3 activities. If there are any errors in terms of backup, the incident is directly raised to Level 3. This automation has helped us save about 5 million pounds. It is also capable of no-manual intervention, where onboarding can be done without any manual assistance. The GUI offered by this solution is currently not available in the market. Whenever the details of customers are entered in the GUI, the process is carried out smoothly in the background without any issues.

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VikasKumar16

Technical Auditor at a financial services firm with 10,001+ employees

Has defined complex workflows and handled detailed automation scenarios efficiently

It requires extensive knowledge if somebody wants to work on SS&C Blue Prism, compared to other tools. The downside is you need to be very aware of the tool. You need to know how to write the workflow and have a detailed understanding of SS&C Blue Prism. It takes more time to learn compared to other tools in the market which are more user-friendly.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The initial setup is easy. The deployment was done in an hour."

"We can implement compliance standards with the solution. You can also do patching so that the environment is compliant and secure from external threats and hacking. We can provision multiple systems with the help of predefined templates that the organization has forwarded us. The solution’s users can also integrate multiple products which can be either BMC or non-BMC. There are numerous possibilities that can be done with server automation"

"The product has a very good triggering mechanism."

"I find the provisioning to be the most valuable."

"This solution is scalable."

"The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need for customization or resources. We can complete integration over cloud and on-premise, and even using mainframes. The automation are secure through BMC TrueSight Orchestration."

"We particularly like the integration functionality of this solution. This product is open API, which means that it can be integrated with any solution from any other brand."

"The best feature of BMC TrueSight Orchestration is the number of integrated mechanisms it provides."

More BMC TrueSight Orchestration pros

"I find the design studio, where I can build the automation, and the control room feature, which allows me to run and monitor the automation, to be the most useful."

"Some important features include the language capabilities, which are crucial since RPA has to read the documents provided by the customer."

"We have a lot of customer requests on a daily basis for different use cases, and we have different processes for that."

"The key feature of SS&C that I find valuable is the general workflow visibility."

Cons

"The solution should move to the cloud. Every application from the BMC is on the container and moving to the cloud. There is also a number of limitations for the smart reporting feature of the TrueSight server which is not working in sync. We did not get any satisfactory reply from BMC on that note. We are not able to do the real-time sync between HSA and non-HSA service reporting tools and the actual application tools."

"The architecture of this solution needs improvement, it is very complicated. It creates a lot of problems in our environment. Most of the time I am trying to find and solve the problem."

"BMC TrueSight Orchestration could improve by providing some visibility on how the workflows are progressing."

"BMC TrueSight Orchestration is difficult to understand. It's not very user-friendly."

"The solution is not user-friendly."

"At present this solution is only available to be hosted on-premises, which can cause network issues when integration with cloud-based software is attempted."

"We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter."

"Regarding scalability, the architecture does not allow you to add additional servers just able to use two application servers, so it's not scalable."

More BMC TrueSight Orchestration cons

"Blue Prism is more costly than UiPath in terms of robotic licenses and orchestrators."

"I noticed that it lacks the ability to automatically record the process steps like some of its competitors."

"There is a need for improved integration with external systems in SS&C."

Pricing and Cost Advice

"Regarding pricing, it comes with the package when you buy the server automation. But it's made depending on some agreements for companies, of which I don't know the clause."

"There is a huge cost saving with BMC TrueSight compared to other solutions."

"Licensing is available in different ways and depends on data being consumed by users and nodes being operated."

"Licensing is per lot, or per agent — one agent is one license."

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

16%

Healthcare Company

13%

Outsourcing Company

Government

Financial Services Firm

18%

Retailer

17%

Government

10%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	2
Large Enterprise	5

No data available

Questions from the Community

What do you like most about BMC TrueSight Orchestration?

The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need...

See all answers

What needs improvement with BMC TrueSight Orchestration?

We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter.

See all answers

What is your primary use case for BMC TrueSight Orchestration?

BMC TrueSight is majorly used for database backup and auto remediation for the networks. It is also used for server provisioning.

See all answers

What is your experience regarding pricing and costs for SS&C Blue Prism?

The pricing was not particularly competitive. It wasn't flexible for different geographies. For instance, in Africa, they didn't have a different pricing model to account for affordability. The pri...

See all answers

What needs improvement with SS&C Blue Prism?

It requires extensive knowledge if somebody wants to work on SS&C Blue Prism, compared to other tools. The downside is you need to be very aware of the tool. You need to know how to write the w...

See all answers

What is your primary use case for SS&C Blue Prism?

My main use case for SS&C Blue Prism is automating business processes in different areas of the company, for legacy application automations, for SAP, different web services, and we provide that...

See all answers

Comparisons

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Compared 25% of the time

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Compared 13% of the time

Microsoft System Center Orchestrator vs BMC TrueSight Orchestration

Compared 11% of the time

ServiceNow Orchestration vs BMC TrueSight Orchestration

Compared 10% of the time

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Alfresco vs SS&C Blue Prism

Compared 21% of the time

Camunda vs SS&C Blue Prism

Compared 9% of the time

FIS Commercial Lending Suite vs SS&C Blue Prism

Compared 8% of the time

ServiceNow Now Platform vs SS&C Blue Prism

Compared 7% of the time

IBM BPM vs SS&C Blue Prism

Compared 7% of the time

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Product Reports

Buyer's Guide

BMC TrueSight Orchestration

January 2026

Download BMC TrueSight Orchestration product report

Buyer's Guide

Business Process Design

January 2026

Download SS&C Blue Prism product report

Also Known As

TrueSight Orchestration, Atrium Orchestrator

SS&C AWD

Overview

IT process automation can significantly lower the cost of IT delivery and reduce the risk associated with manual interactions. BMC Atrium Orchestrator automates common, repeatable tasks to improve quality of service across the board.

Move from reactive, manual handling of requests to a fully automated system
Deliver consistent task and automation workflow results
Automate data collection for audit compliance
Align with best practices
Free up IT resources

BMC Helix

SS&C Blue Prism, renowned for its language capabilities and workflow design, supports detailed automation building, enhancing productivity. Despite some challenges like cost and limited integration, it offers substantial potential in automating diverse processes.

SS&C Blue Prism offers strong capabilities in document reading and a straightforward workflow design, making it accessible with basic BPM knowledge. Detailed automation design in the studio and effective monitoring in the control room are notable features. While facing higher costs and a steeper learning curve, it supports process mining and generative AI initiatives, crucial for industries aiming at transformation and activation services. Limited external system integration and lack of agile delivery encourage a strategic approach in its deployment.

What are the key features?

Strong Language Capabilities: Essential for document reading and interpretation.
Straightforward Workflow Design: Provides ease of use for individuals with basic BPM knowledge.
Detailed Automation Building: Design studio allows comprehensive workflow definitions and scenario planning.
Effective Monitoring: Control room supports detailed automation oversight.

What ROI should users expect?

Efficiency in Task Automation: Automates repetitive tasks in back-office services.
Enhanced Process Integration: Facilitates automation by integrating data inputs in insurance sectors.
Support for Process Mining: Aids in generative AI initiatives and process transformation.
Complex Project Management: Useful in managing large-scale migration projects.

SS&C Blue Prism finds its application across industries. In service industries, it automates repetitive tasks while supporting migration projects. Within the insurance sector, it helps automate claims handling and pricing by integrating data efficiently. Companies use it when transitioning processes, such as upgrading systems from older versions to new applications.

SS&C Technologies

Sample Customers

Ameritas, Buckeye Partners, KNAB, Dex Media, News UK

AWS, EY, Deloitte, ABBYY, Microsoft, GLYNT.AI, Pfizer, Invesco, Western Union

Buyer's Guide

BMC TrueSight Orchestration vs. SS&C Blue Prism

December 2025

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