BMC TrueSight Orchestration vs SS&C Blue Prism comparison

BMC and SS&C Technologies are both solutions in the Process Automation category. BMC is ranked #23 with an average rating of 8.0, while SS&C Technologies is ranked #27 with an average rating of 7.7. BMC holds a 0.7% mindshare in PA, compared to SS&C Technologies’s 0.5% mindshare. Additionally, 87% of BMC users are willing to recommend the solution, compared to 66% of SS&C Technologies users who would recommend it.

BMC TrueSight Orchestration

Read 9 BMC TrueSight Orchestration reviews

469 Views
243 Comparison Views

87% willing to recommend

SS&C Blue Prism

Read 3 SS&C Blue Prism reviews

369 Views
22 Comparison Views

66% willing to recommend

BMC TrueSight Orchestration

SS&C Blue Prism

Comparison Buyer's Guide

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Executive SummaryUpdated on Apr 20, 2025

BMC TrueSight Orchestration and SS&C Blue Prism are competing in IT automation and robotic process automation. SS&C Blue Prism has the upper hand due to its robust feature offerings, which justify its cost.

Features: BMC TrueSight Orchestration integrates seamlessly with various IT environments, offers comprehensive automation for IT workflows, and is valued for scalability. SS&C Blue Prism offers a wide range of features for business process automation, leverages AI for intelligent automation, and provides depth in specific task automation.

Ease of Deployment and Customer Service: BMC TrueSight Orchestration provides a straightforward deployment process with strong support for smooth transitions. SS&C Blue Prism requires deeper initial setup but offers comprehensive customer service for complex automation tasks.

Pricing and ROI: BMC TrueSight Orchestration is associated with lower initial setup costs and a promising ROI over time. SS&C Blue Prism involves higher initial investment with potentially higher ROI through strategic business automation.

To learn more, read our detailed BMC TrueSight Orchestration vs. SS&C Blue Prism Report (Updated: June 2025).

Buyer's Guide

BMC TrueSight Orchestration vs. SS&C Blue Prism

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BMC TrueSight Orchestration

Ranking in Process Automation

23rd

Average Rating

8.0

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

SS&C Blue Prism

Ranking in Process Automation

27th

Average Rating

7.6

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Business Process Design (21st), Business Process Management (BPM) (33rd), Medical Insurance Claims Software (3rd), Insurance Claims Processing (5th), Document Management Software (14th), Low-Code Development Platforms (25th), Intelligent Document Processing (IDP) (16th), Loan Management Software (2nd), Document Automation Software (11th)

Mindshare comparison

As of June 2025, in the Process Automation category, the mindshare of BMC TrueSight Orchestration is 0.7%, down from 0.9% compared to the previous year. The mindshare of SS&C Blue Prism is 0.5%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation

Featured Reviews

HarshalDeore

Solutions Architect at Parseq

Ready to use, with no need for customization

We currently operate in a banking domain. It helps to take daily backups of database. The BMC TrueSight helps in following the Reserve Bank guidelines and scheduling the back up as necessary. The solution creates a back-up and re-evaluates all the necessary information, alarming us in case there is a set of missing information. In case the backup fails, it also has an error handling mechanism is present, sending real-time messages and alerts in the form of emails to responsible teams. We have minimized the L1 and L2 activities, currently allowing us to only deal with L3 activities. If there are any errors in terms of backup, the incident is directly raised to Level 3. This automation has helped us save about 5 million pounds. It is also capable of no-manual intervention, where onboarding can be done without any manual assistance. The GUI offered by this solution is currently not available in the market. Whenever the details of customers are entered in the GUI, the process is carried out smoothly in the background without any issues.

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Gavin Beckett

Intelligent Automation Solution Architect at Digiblu

Design studio enables effective automation while licensing needs improvement

I noticed that it lacks the ability to automatically record the process steps like some of its competitors. Having this capability could accelerate the process. The delivery methodology felt somewhat waterfall in style and not sufficiently agile. Additionally, the licensing model was somewhat prohibitive. It was not developed in a consumption-based manner, however, rather in a fixed-price licensing model that did not account for volumes.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need for customization or resources. We can complete integration over cloud and on-premise, and even using mainframes. The automation are secure through BMC TrueSight Orchestration."

"The product has a very good triggering mechanism."

"The best thing about TrueSight is the user interface, which is intuitive and easy to use. It supports accessibility and exporting, so we can output to the format we require. We can use TrueSight to integrate nearly any other product. I can't think of another product that can match this functionality. We also have Microsoft Orchestrator, but it can't match BMC TrueSight Orchestration."

"We can implement compliance standards with the solution. You can also do patching so that the environment is compliant and secure from external threats and hacking. We can provision multiple systems with the help of predefined templates that the organization has forwarded us. The solution’s users can also integrate multiple products which can be either BMC or non-BMC. There are numerous possibilities that can be done with server automation"

"We particularly like the integration functionality of this solution. This product is open API, which means that it can be integrated with any solution from any other brand."

"The best feature of BMC TrueSight Orchestration is the number of integrated mechanisms it provides."

"I find the provisioning to be the most valuable."

"The initial setup is easy. The deployment was done in an hour."

More BMC TrueSight Orchestration pros

"Some important features include the language capabilities, which are crucial since RPA has to read the documents provided by the customer."

"The key feature of SS&C that I find valuable is the general workflow visibility."

"I find the design studio, where I can build the automation, and the control room feature, which allows me to run and monitor the automation, to be the most useful."

Cons

"We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter."

"The solution should move to the cloud. Every application from the BMC is on the container and moving to the cloud. There is also a number of limitations for the smart reporting feature of the TrueSight server which is not working in sync. We did not get any satisfactory reply from BMC on that note. We are not able to do the real-time sync between HSA and non-HSA service reporting tools and the actual application tools."

"BMC TrueSight Orchestration is difficult to understand. It's not very user-friendly."

"It would be helpful if TrueSight could log errors in a better format. I would also like to see more connector support. Let's say I have a third-party vendor that I need to integrate with Ansible. It would be helpful if BMC announced a specific connector for that. I've encountered situations where I need to work with scripts or find another way to integrate a particular product with TrueSight Orchestration. BMC already supports many products. For example, we have a connector for Ansible, but I think it needs to be improved some."

"Regarding scalability, the architecture does not allow you to add additional servers just able to use two application servers, so it's not scalable."

"At present this solution is only available to be hosted on-premises, which can cause network issues when integration with cloud-based software is attempted."

"The architecture of this solution needs improvement, it is very complicated. It creates a lot of problems in our environment. Most of the time I am trying to find and solve the problem."

"The solution is not user-friendly."

More BMC TrueSight Orchestration cons

"Blue Prism is more costly than UiPath in terms of robotic licenses and orchestrators."

"There is a need for improved integration with external systems in SS&C."

"I noticed that it lacks the ability to automatically record the process steps like some of its competitors."

Pricing and Cost Advice

"There is a huge cost saving with BMC TrueSight compared to other solutions."

"Regarding pricing, it comes with the package when you buy the server automation. But it's made depending on some agreements for companies, of which I don't know the clause."

"Licensing is per lot, or per agent — one agent is one license."

"Licensing is available in different ways and depends on data being consumed by users and nodes being operated."

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

21%

Computer Software Company

19%

Insurance Company

Manufacturing Company

Financial Services Firm

24%

Computer Software Company

16%

Insurance Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about BMC TrueSight Orchestration?

The automation helps in payment transactions through BHIM app. The BMC helps in smooth clearance of all payments without using MasterCard or Visa. The solution is ready to use, and there is no need...

See all answers

What needs improvement with BMC TrueSight Orchestration?

We are aiming for AI automation and look for support from BMC. The features are currently missing but we are hoping for some upgrade in this matter.

See all answers

What is your primary use case for BMC TrueSight Orchestration?

BMC TrueSight is majorly used for database backup and auto remediation for the networks. It is also used for server provisioning.

See all answers

What is your experience regarding pricing and costs for SS&C Blue Prism?

The pricing was not particularly competitive. It wasn't flexible for different geographies. For instance, in Africa, they didn't have a different pricing model to account for affordability. The pri...

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What needs improvement with SS&C Blue Prism?

There is a need for improved integration with external systems in SS&C. Currently, integration is limited to web services and K scripts for connecting to third-party systems, which I believe ca...

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What is your primary use case for SS&C Blue Prism?

My primary use case for SS&C is managing migration projects. We are currently working on migrating from ViewStation's 3.5 version using K scripts to the new version in SS&C and rebuilding t...

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Comparisons

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Compared 41% of the time

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Compared 15% of the time

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Compared 14% of the time

Microsoft System Center Orchestrator vs BMC TrueSight Orchestration

Compared 14% of the time

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Camunda vs SS&C Blue Prism

Compared 35% of the time

FIS Commercial Lending Suite vs SS&C Blue Prism

Compared 20% of the time

Appian vs SS&C Blue Prism

Compared 16% of the time

IBM BPM vs SS&C Blue Prism

Compared 16% of the time

ServiceNow Now Platform vs SS&C Blue Prism

Compared 12% of the time

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Product Reports

Buyer's Guide

BMC TrueSight Orchestration

June 2025

Download BMC TrueSight Orchestration product report

Buyer's Guide

Business Process Design

June 2025

Download SS&C Blue Prism product report

Also Known As

TrueSight Orchestration, Atrium Orchestrator

SS&C AWD

Overview

IT process automation can significantly lower the cost of IT delivery and reduce the risk associated with manual interactions. BMC Atrium Orchestrator automates common, repeatable tasks to improve quality of service across the board.

Move from reactive, manual handling of requests to a fully automated system
Deliver consistent task and automation workflow results
Automate data collection for audit compliance
Align with best practices
Free up IT resources

BMC

SS&C Blue Prism provides scalable, intelligent automation for dynamic business environments. Its technology enhances process efficiency and delivers significant operational benefits. Users leverage its capabilities in task automation and broader digital transformation strategies.

SS&C Blue Prism incorporates advanced robotic process automation aimed at optimizing workflows and enabling end-to-end automation. It allows businesses to automate repetitive tasks, integrate systems, and improve process accuracy. With a focus on enterprise-grade security and compliance, it helps organizations achieve digital transformation milestones while maintaining robust control frameworks.

What are the critical features of SS&C Blue Prism?

Robust Automation: Enables complex process automation with scalability.
Integration Capabilities: Easily connects with many systems and applications.
Security and Compliance: Ensures data protection and regulatory adherence.

What benefits or ROI should users seek in reviews?

Operational Efficiency: Significant time savings and resource optimization.
Cost Reduction: Decreased operational costs through task automation.
Accuracy: Enhanced precision in process execution and data handling.

SS&C Blue Prism finds implementation across industries like finance, healthcare, and retail, where automation is harnessed to optimize high-volume transactional tasks. In finance, it automates reconciliation processes, while in healthcare, it aids in patient data management, showcasing its versatility.

SS&C Technologies

Sample Customers

Ameritas, Buckeye Partners, KNAB, Dex Media, News UK

AWS, EY, Deloitte, ABBYY, Microsoft, GLYNT.AI, Pfizer, Invesco, Western Union

Buyer's Guide

BMC TrueSight Orchestration vs. SS&C Blue Prism

June 2025

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