We performed a comparison between BMC TrueSight Operations Management and WhatsUp Gold based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: BMC TrueSight Operations Management is preferred over WhatsUp Gold due to its advanced features such as proactive monitoring, consolidated dashboard, event management tool, and Helix Innovation Studio. While WhatsUp Gold is cost-effective and easy to set up, it lacks some features such as real-time monitoring and configuration management. Overall, BMC TrueSight Operations Management is a better choice for those who need advanced features and granular monitoring.
"The solution has a very good business event manager tool."
"Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it."
"It provides common administration, and a Single Sign-On Platform with RBAC, which eases the cross launch between multiple tools"
"TSOM's ability to consolidate alerts into a single location and provide filtering of alerts is great."
"The solution's event management capabilities are fantastic. We do a best of breed. If, on the network side, they use a different tool, we pull all that data in so that we have a single console. It's kind of like the monitor of monitors. We're able to aggregate all the different types of data sets, whether it's log data, app data, OS data, infrastructure data, or network data. We're able to aggregate all those events and then correlate and be able to say we're having an event."
"The initial setup of BMC TrueSight Operations Management was easy."
"It is a scalable solution."
"What I like best about BMC TrueSight Operations Management is that it allows you to do granular monitoring and improves VM load."
"The threshold alerting is the most valuable feature."
"The most valuable feature of WhatsUp Gold is NetFlow and the virtualized maps."
"The documentation is very good."
"The user interface is good enough."
"The most important features of WhatsUp Gold are the server health and uptime it provides. Additionally, WhatsUp Gold is a Windows-based solution which is a benefit."
"It is easy to access and discover devices, as well as monitor them automatically. The topology discover is also a useful feature."
"I use it on premises to monitor my network database. We monitor the link up/down and use the SNMP traps as well."
"It handles the basics of monitoring."
"The stability of BMC TrueSight Operations Management needs improvement. My organization's infrastructure is vast and implemented based on BMC recommendations, but the solution needs to be optimized for large-capacity infrastructure."
"The solution is a little obsolete."
"BMC's online documentation is often incorrect or incomplete."
"I would really like to see out-of-the-box support for monitoring uninterruptible power supplies."
"This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time."
"We were somewhat limited in TrueSight due to some of the RBAC controls not quite being what we wanted as far as delegating out administrative privileges for implementation. But because we were able to turn requests around pretty well, that burden wasn't too heavy."
"The solution is overly complex."
"Specifically around application performance monitoring, BMC is definitely not the market leader. The Dynatraces, the New Relics and the like are more of the market leaders in that space. I would like to see them grow that space a little bit more aggressively. It has not really been their bread and butter."
"I would like to see better integration with switches so that you can see what is connected to each port, what the traffic is, and have a network map automatically generated."
"We can never achieve or get a good picture of the network topology."
"Integrations with other devices. I want to have a product that has full integration with my active directory so I can track user activity. I want to track my complete user activity, so I'm looking for a product to implement in the near future, which will have full integration with my network and active directory users. It became very difficult to track user activity."
"Pricing is too high relative to how many devices we use. The price list is not linear to number of devices."
"Regional product team support is not very good."
"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible."
"The initial setup of WhatsUp Gold is a medium range of difficulty levels. However, if it is your first time it could be difficult."
"WhatsUp Gold should work on real-time monitoring and configuration management. If they succeed in doing this, the solution will cover all the network troubleshooting aspects and will be a benefit."
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BMC TrueSight Operations Management is ranked 17th in Application Performance Monitoring (APM) and Observability with 48 reviews while WhatsUp Gold is ranked 31st in Application Performance Monitoring (APM) and Observability with 22 reviews. BMC TrueSight Operations Management is rated 8.2, while WhatsUp Gold is rated 7.8. The top reviewer of BMC TrueSight Operations Management writes "The product is reasonably priced, but the solution is a little obsolete because it is deployed on-premise". On the other hand, the top reviewer of WhatsUp Gold writes "If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue". BMC TrueSight Operations Management is most compared with BMC Helix Monitor, Dynatrace, ServiceNow IT Operations Management, Zabbix and New Relic, whereas WhatsUp Gold is most compared with Grafana, SolarWinds NPM, Zabbix, PRTG Network Monitor and Nagios XI. See our BMC TrueSight Operations Management vs. WhatsUp Gold report.
See our list of best Application Performance Monitoring (APM) and Observability vendors and best IT Infrastructure Monitoring vendors.
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