We performed a comparison between BMC TrueSight Operations Management, SolarWinds NPM, and vRealize Network Insight based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."BMC TrueSight Operations Management is easily scalable."
"I believe that the ease of use and UI is great"
"The tool is flexible enough to be customized based on customer requirements."
"I like the event management part."
"From an administrative standpoint, what stands out in TrueSight is the ability to implement quickly. When they have a requirement to monitor something, we're able to turn that on quickly in their environment. We're able to set up new apps within a day."
"It is very helpful to be able to apply rule-based routing to alerts."
"The Event Management is outstanding; still is the most interesting part of the product."
"It has provided us with a single location to host all events to be viewed/monitored by our NOC. This has greatly helped them to streamline their processes."
"We have configured multiple alerts for our network devices, including routers and switches, so that we are notified if any interface goes down."
"All the features are very good. The monitoring of the equipment, the configuration manager, and the IP address monitoring are great."
"It is scalable."
"The solution is stable and reliable."
"The most important feature is reporting. The reports that are generated are useful and they save a lot of time with respect to monitoring."
"SolarWinds NPM is a scalable solution since it can handle a huge number of users."
"The solution is extremely stable. We haven't had any issues in that regard. We haven't had issues with bugs, glitches, or crashes."
"The most valuable features of SolarWinds NPM are network performance monitoring and the overall benefit for servers."
"A lot of time is saved when you use this type of software solution for the network. We have moved systems into the new data center and the servers and systems are much faster because of the very low latency between virtual machines."
"What's valuable to us is the ability to get a view into the virtual space, which is something we haven't had before. Before, it was done by collecting from network endpoints and extrapolating into the virtual environment. Now it's coming directly from the virtual environment."
"It's very user-friendly in the sense that the querying is just regular language like you and I speak or write. You don't need to know any SQL-query type of language to be able to get what you want out of it."
"It allowed us to set up NSX and to do microsegmentation, without all of the pain points of having to determine each port and each IP address that needed to have access, and which ones needed to be blocked."
"The tool's ease of configuration and use and the availability of information and artifacts through professional services and the web are key factors that customers find valuable."
"The most valuable feature for us is that insight into what our network is really doing - it's a fairly complex network. Not having to go through thousands of lines of network configuration to find firewall ports that were open or closed, for various ports, was very valuable. It went out and found everything we need very quickly."
"compare-to-competition; I would recommend the product. I don't think there is any other product like this on the market right now."
"The solution helps reduce time to value, increase performance, provide deep visibility, and easily manage networks."
"The sizing (which is difficult), the maintenance of it and the upgrade paths. This is a difficult area which is not easy to cover, as every client has a different approach of implementing the product."
"BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization."
"It would be better if the initial setup and deployment were more straightforward."
"More modules for less popular applications and better documentation."
"The solution could improve its price."
"This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time."
"One of the things that the TrueSight environment is missing is some of the HA abilities. The data collection server called the ISM doesn't really have the HA functionality or workload balancing. It was missing from the previous product as well. It's missing redundancy."
"I definitely would like to see more improvement in the self-diagnostics. I need to know when anything is not working or collecting, long before our customer finds it."
"Consolidation of platforms would provide a smoother experience."
"SolarWinds NPM could improve the graphics of the interface and more customized reporting."
"The solution's customer service is not very good because the support takes too long."
"This product could improve by adding cloud monitoring. I want SolarWinds NPM to do much more integration, and have more involvement in cloud monitoring, like AWS or Google, or Azure. I feel like it requires lots of improvement for cloud monitoring in NPM."
"SolarWinds could offer more support and insights for a broader range of devices. Currently, it focuses on routers, switches, and some load balancers. However, it lacks an out-of-the-box dashboard for monitoring firewalls and some other modern network security devices. We have to customize it a lot."
"The integration needs to be improved."
"SolarWinds NPM needs to increase its elements. One polling engine can only support 10,000 elements then it becomes slow. There are limitations even if you have the full SLX version license."
"One of the challenges with SolarWinds is that in order to pull the data, we have to have a lot of false positives."
"Support could be much better."
"I want to see more in terms of microsegmentation. As of now, I can see the rules, but they are not in a readable format that I can convert to microsegmentation and can fit into NSX Manager."
"If it had some kind of plugins with vSphere, more effective plugins with Horizon View or other VMWare products, if it had interconnectivity, I think it would be more effective than it is today."
"The only real improvement they can make is to add more third-party vendors into the environment, mostly switch manufacturers, because it's really limited to Cisco equipment and there are a lot of companies out there other than Cisco."
"The solution is very much viewer centric and it would be nice if it would transcend just the virtual infrastructure."
"There's enough information there, especially in the visualizations, but I would love to see this in a kiosk mode, where I could have a dashboard for interested stakeholders to see and appreciate what's going on. Then, moving on to a more practical level for our Help Desk, our operations team could benefit by seeing, in real-time, a visual view of the network."
"The compatibility with each and every component of the infrastructure is the main thing that I am looking for. I would like them to make sure that it's compatible with different kinds of storage systems, etc. I have seen the compatibility list. I feel it can be more compatible than it is right now."
"The UI, even though once you get to know it, it's easier, still it's hard to figure out by yourself. You have to go read, watch videos. It has a lot of data on it. So that is an issue."
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