BMC TrueSight and Splunk Observability Cloud compete in the observability and monitoring domain. While both offer essential monitoring services, BMC TrueSight appears stronger in hardware compatibility and event management, whereas Splunk leads in log data handling and dashboard creation.
Features: BMC TrueSight specializes in integrated event management, providing extensive device support and automated triage. It allows seamless integration across tools, streamlining event operations. Splunk Observability Cloud excels in log searching, visualization, and application performance monitoring. Its user-friendly nature and quick deployment capabilities make it a popular choice.
Room for Improvement: BMC TrueSight has a complex deployment process, needs enhancements in cloud monitoring, and consumes high resources. Reporting capabilities and AI features are other refinement areas. Splunk Observability Cloud users cite high costs and demand improvements in log management ease, microservice scaling, and third-party tool integration.
Ease of Deployment and Customer Service: BMC TrueSight offers on-premises solutions requiring significant resources and expertise. Customer support experiences vary, though generally satisfactory. Splunk Observability Cloud provides versatile deployment across on-premises, public, and hybrid clouds, noted for scalability. Customer support feedback varies, with some areas for speed improvement.
Pricing and ROI: Both are premium solutions with significant costs. BMC TrueSight's pricing reflects its complexity, suitable for large enterprises needing comprehensive event management, contributing to operational cost reduction. Splunk's high cost is offset by its robust log management and monitoring features, with ROI seen in operational efficiency and downtime reduction. Users must consider data ingestion volume in Splunk's pricing model.
Anyone working in front-end management should recognize the market price to see the true value of end-user monitoring.
Using Splunk has saved my organization about 30% of our budget compared to using multiple different monitoring products.
Support from Splunk is not very helpful because Splunk doesn't have a dedicated APM; they only have one APM engineer in Korea.
Problem resolution typically takes between two and five days, which isn't very helpful.
If any issues arise, we can raise a vendor case, and resolutions are provided in a timely and accurate manner.
We've used the solution across more than 250 people, including engineers.
I would rate its scalability a nine out of ten.
The issue is mainly about pricing because if they want to monitor more, it costs money.
I would rate its stability a nine out of ten.
Unlike NetScout or regular agents for APM, RUM has many problems during the POC phase because customer environments vary widely.
We rarely have problems accessing the dashboard or the page.
Customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and process terms.
Improvements in dashboard configuration, customization, and artificial intelligence functionalities are desired.
There is room for improvement in the alerting system, which is complicated and has less documentation available.
Splunk is a bit expensive since it charges based on the indexing rate of data.
Splunk Observability Cloud is expensive.
It appears to be expensive compared to competitors.
Saving time with automation can save us weeks. It's improving our resilience.
Splunk provides advanced notifications of roadblocks in the application, which helps us to improve and avoid impacts during high-volume days.
It offers unified visibility for logs, metrics, and traces.
| Product | Market Share (%) |
|---|---|
| Splunk Observability Cloud | 1.9% |
| BMC TrueSight Operations Management | 0.7% |
| Other | 97.4% |
| Company Size | Count |
|---|---|
| Small Business | 23 |
| Midsize Enterprise | 6 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 9 |
| Large Enterprise | 34 |
BMC TrueSight offers extensive event management and seamless integration, providing comprehensive monitoring across varied infrastructures through its centralized console and Knowledge Modules.
BMC TrueSight delivers robust event management capabilities with seamless integration and comprehensive monitoring of diverse infrastructures. Its single console simplifies management, offering automated triage for standardized alerts, enhancing efficiency. Knowledge Modules support services from hardware to cloud, while proactive monitoring and capacity optimization enhance customization. It efficiently supports mixed environments by providing detailed insights and intelligently routing alerts to reduce noise. While improvements are needed in deployment, integration, AI, automation, reporting, and complexity reduction, it still meets diverse operational needs effectively.
What are BMC TrueSight's key features?BMC TrueSight is widely used in performance and availability monitoring for infrastructure and applications, supporting the monitoring of servers, databases, networks, and IT environments. It is implemented to improve management and reduce downtime, serving needs in data centers and cloud services. Organizations leverage it for event management, comprehensive data center monitoring, and cloud services, using its capabilities for alerting, ticket creation, troubleshooting, and compliance, enhancing operational efficiency globally.
Splunk Observability Cloud offers sophisticated log searching, data integration, and customizable dashboards. With rapid deployment and ease of use, this cloud service enhances monitoring capabilities across IT infrastructures for comprehensive end-to-end visibility.
Focused on enhancing performance management and security, Splunk Observability Cloud supports environments through its data visualization and analysis tools. Users appreciate its robust application performance monitoring and troubleshooting insights. However, improvements in integrations, interface customization, scalability, and automation are needed. Users find value in its capabilities for infrastructure and network monitoring, as well as log analytics, albeit cost considerations and better documentation are desired. Enhancements in real-time monitoring and network protection are also noted as areas for development.
What are the key features?In industries, Splunk Observability Cloud is implemented for security management by analyzing logs from detection systems, offering real-time alerts and troubleshooting for cloud-native applications. It is leveraged for machine data analysis, improving infrastructure visibility and supporting network and application performance management efforts.
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