We performed a comparison between BMC TrueSight Operations Management, Goliath Performance Monitor, and Zabbix based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."The solution has a very good business event manager tool."
"I like the event management part."
"Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it."
"The tailoring of the knowledge modules has been particularly useful as I can streamline the agents to only report on critical events."
"The Event Management is outstanding; still is the most interesting part of the product."
"The initial setup of BMC TrueSight Operations Management was easy."
"The most valuable features are the rich reports, high performance, and the look and feel of the WebEx webpage are very good."
"Helix Innovation Studio is a very good feature. It allows us to develop our own enterprise applications and make them available for the customers."
"Offers a diversity of features."
"I like that it not only has the ability to monitor but that it can do a lot of specific Citrix monitoring."
"I'm supervising all the IT departments, and Zabbix seems quite good for them. It provides graphics and information in real time. We get alerts about crashes on the system, enabling us to quickly repair issues. We can easily find devices with problems."
"We like the user-interface for this solution, which makes it an easy to use tool."
"The features I found most valuable are the user interface and a wide range of network devices that are easy to configure."
"The most valuable features of Zabbix are flexibility and a single interface for different types of monitoring."
"The most valuable feature is the protocol to manage anything."
"The implementation process is very straightforward."
"Its overall flexibility is most valuable. When our customers have some custom applications that are not necessarily covered by the community or a standard monitoring tool, we use Zabbix to build our own modules with our own templates. This feature has been useful in using Zabbix for infrastructure and IT monitoring. It has also been useful for industrial equipment monitoring. Zabbix is very lightweight. It is efficient in terms of performance because it doesn't use a lot of resources."
"The most valuable feature is the alert and alarm monitoring."
"This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time."
"The solution could improve its price."
"BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization."
"The solution's support service could be better."
"I definitely would like to see more improvement in the self-diagnostics. I need to know when anything is not working or collecting, long before our customer finds it."
"The solution should improve predicting events and flaws in service. It also needs to improve integration with other systems."
"One of the things that the TrueSight environment is missing is some of the HA abilities. The data collection server called the ISM doesn't really have the HA functionality or workload balancing. It was missing from the previous product as well. It's missing redundancy."
"Specifically around application performance monitoring, BMC is definitely not the market leader. The Dynatraces, the New Relics and the like are more of the market leaders in that space. I would like to see them grow that space a little bit more aggressively. It has not really been their bread and butter."
"I would love to be able to tell what ISP the user is coming from."
"Issues with generating reports; consistency is not there."
"Having a more customizable interface and dashboard would be an improvement."
"If Zabbix had a better dashboard then it would be nice."
"Zabbix is not easy to configure, and upgrading is also an issue."
"Zabbix claims that there is an auto-discovery process but my team member was facing difficulty and was told that it's not really automatic, and there are some manual steps."
"The user interface could be better."
"The stability could be better."
"The reports are not great and should be improved."
"I would like to remotely connect to the computer, and Zabbix doesn't have this capability."
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