We performed a comparison between BMC TrueSight Operations Management, DX Spectrum, and OPS/MVS Automation Intelligence based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."I like the event management part."
"It is a very stable product."
"What I like best about BMC TrueSight Operations Management is that it allows you to do granular monitoring and improves VM load."
"Using the TrueSight platform we can monitor server performance and notify the customers using the integrated ticketing for events. We can let them know if there are any issues with a server, or application, or database."
"Valuable features include wide support for monitoring, strong event management, service management capability, baselining (analytics) and easy to integrate other tools with it."
"The major advantage of the product is estate management."
"The initial setup of BMC TrueSight Operations Management was easy."
"The ability to pull hosts together to show what processes are running, so it can be used for change management."
"I have found the cross analysis feature to be the most valuable."
"The solution's most valuable features are its integration with Broadcom tools and scalability."
"All networks (or network equipment) are monitored through CA Spectrum."
"The quick notification of issues, quick alerting because timeliness is always valuable, it's very important for us."
"What I like best is the configuration management functionality."
"It covers a lot of different types of hardware. It can do a lot and saves us time."
"We can plan changes and replacement of end-of-life products in our environment very well because it's very accurate."
"It is easy to navigate."
"The performance of it is beyond exceptional. It is probably one of the best products that I have ever worked with. It is easy to use, comprehensive, and can perform almost any task you need it to."
"It alerts the operators when it is time to repair the communications and the IPLs."
"With the automation pieces we can bring this region up or take this region down, and it allows us to always meet our time critical requirements."
"It reduces the number of repetitive motions required by a human to respond to the system."
"I do not have to keep recordings. It is there and is proactive. It helps the operators, human editors, and me."
"The follow-up surprised me. Making sure that I am happy with what I have gone to them on. They will call after I have made changes and verify that I am happy with the changes that I did have to make. If it did not fix the complete problem, they go back over it until I am satisfied."
"The documentation is simple, easy to follow, and use. A limited, first-time systems programmer can do it, in that it is out-of-the-box almost functional."
"I can and interrupt what's going on, bring a job down if I need to, and bring it back up."
"BMC's solutions for cloud monitoring (monitoring of AWS and Azure resources) are very poor in stability and customization."
"This solution is lacking in application monitoring features. Technical support for this solution also needs improvement, particularly in product knowledge and response time."
"We were somewhat limited in TrueSight due to some of the RBAC controls not quite being what we wanted as far as delegating out administrative privileges for implementation. But because we were able to turn requests around pretty well, that burden wasn't too heavy."
"I would like them to improve the deep-dive details, tracing, and data agents in this product. We have EUEM, an end-user experience monitoring appliance. This one's quicker than the current one, and reporting side and filtration side are very bad. There are many details we look at and explain what we receive information in the current one, but we cannot have historical data like we do with EUEM. We cannot have a powerful point to look for specific traffic from a specific application and a specific browser. We don't have it in the new one. The current BMC also needs to add the thing that control versions."
"The stability of BMC TrueSight Operations Management needs improvement. My organization's infrastructure is vast and implemented based on BMC recommendations, but the solution needs to be optimized for large-capacity infrastructure."
"The one piece that I would love to see is a general-purpose, configurable agent which would be a framework that you can deploy on anything, whether it be Java or anything else. It would allow you to easily deploy it on a platform that they support."
"The solution should improve predicting events and flaws in service. It also needs to improve integration with other systems."
"BMC TrueSight Operations Management could improve the reporting."
"The CA Technologies sales team destroyed their relationship with our business units."
"The solution could improve by allowing the ability to monitor the network shortly after installing the software and adding an auto-discovery function."
"OS monitoring needs to be better developed, as well as their services, e.g., cluster monitoring, URLs, etc."
"We want to make our own choice for the AIOps solution and do not want to be forced to use the Broadcom OI solution by default."
"It doesn’t give you performance metrics: You need CA eHealth for this."
"For my use case, incident coordination was an area of improvement. The internal software engine for coordinating outages could use improvement because sometimes, we used to get false alerts for unrelated devices. They did a really good job of trying to make sure that you got one major alert and any of the subsequent devices downstream were just additions to that, but occasionally, the engine wouldn't properly catch the right things, and we used to get a flood of alerts."
"It doesn't really allow for multi-tenancy. If you're an ISP or an MSP and you want to use this tool to provide these types of fault management services to your customers, you would need a separate SpectroSERVER for each customer..."
"The biggest issue is our integration right now between UIM and Spectrum is lacking."
"It’s a complex product. The initial installation is easy, but implementing various functions is a constant process."
"The GUI interface could be improved, but that is coming. They are working on that."
"The reason sometimes it is not stable, we do not have the expertise to write the script."
"Scalability is zero. It cannot be scaled because of its age."
"The interfaces to USS, CA UIM could be better. CA Common Services interfaces - namely Zdata Mover, Zmessage Service, Zdatacolletcor - are poorly documented."
"Performing a stop/restart of OPS/MVS could be a little smoother. Without special coding, some undesired tasks will be started and some necessary tasks will be stopped if we have to bounce OPS/MVS during the day."
"Some of the command sequences are too long."
"Because of its age, it's a little bit difficult to modernize some of the integrations and some of the functions."
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