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Blue Prism Cloud vs Moveworks comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Blue Prism Cloud
Ranking in Agentic Automation
6th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
45
Ranking in other categories
Robotic Process Automation (RPA) (8th)
Moveworks
Ranking in Agentic Automation
8th
Average Rating
8.4
Reviews Sentiment
6.0
Number of Reviews
3
Ranking in other categories
AI-Powered Chatbots (2nd), AI-Agents for HR (1st)
 

Mindshare comparison

As of March 2026, in the Agentic Automation category, the mindshare of Blue Prism Cloud is 2.3%, up from 1.4% compared to the previous year. The mindshare of Moveworks is 2.8%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Agentic Automation Mindshare Distribution
ProductMindshare (%)
Blue Prism Cloud2.3%
Moveworks2.8%
Other94.9%
Agentic Automation
 

Featured Reviews

AyanBanerjee - PeerSpot reviewer
Cloud & AI Architect at a tech vendor with 10,001+ employees
Automation and AI integration enhance performance and user experience
The improvements or enhancements I would like to see in Blue Prism Cloud revolve around further developing server-client architecture, focusing on centralized control for remote agents. I believe more capabilities in that area could be beneficial. At the moment, I don't recall any specific features or functionalities missing from Blue Prism Cloud that come to mind. In terms of complexity, I find that Blue Prism Cloud is somewhat straightforward to use. Flexibility-wise, it engages well with Microsoft-based technologies. However, there are challenges with OCR capabilities that remain an issue. While there are readily available features that work well, the effectiveness does depend significantly on the type of use case I am implementing.
CJ
CEO, Fractional CTO Services at Fractional CTO Services CJ09 Consulting LLC
Boosts efficiency and significantly reduces operational costs
They handle all the training and implementation work, making it very easy to use. It integrates into Slack and connects with ServiceNow effortlessly. The only limitation is getting all the service requests or features in ServiceNow that it can learn. Anyone can use it through Slack by simply asking questions to receive answers. We partnered with them to build a Workday integration for requesting and checking time off. They are expanding across the enterprise as a co-pilot, integrating with HR, finance, Keeper, and Salesforce. We also use their communications module, which allows scheduled communications to be sent through Slack or Teams. These communications are personalized for each recipient. When comparing email engagement rates of 3% to Moveworks' 12%, the platform reaches approximately four times more people.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would say that the stability of Blue Prism is superior to any of the competing products because of the maintainability of the features and the openness of the tool."
"This product is quite scalable."
"Blue Prism is well known for being used in banking and security organizations. Its security is superior compared to UiPath and other RPA tools."
"It automates our accounts payable process, requiring no human interaction and saving us a hundred percent of the time."
"The solution works well overall."
"It's a very sound tool with a good reputation for having a good security model, which is important to a lot of companies and it's got more of an object-oriented design flavor to it."
"Blue Prism offers the whole package for LPR developers; it's a useful tool to automate anything, and as an LPR developer, I think the most important feature is that it lets you get anything into blocks of code that you can use anywhere."
"It's easy to use, the interface, the the the the queries is which we use. It's user friendly."
"Moveworks is a very good platform if you utilize it well."
"Moveworks has reduced employee time because initially, employees used to spend so much time going to the third party to do all those jobs, and now they can simply do it via Otter, which is Moveworks, and this has saved much time and provided accurate results as well."
"The solution saves us approximately three-quarters of a million dollars per year."
 

Cons

"The issue is that it is not dynamic or intelligent."
"I believe they need to become more competitive within the market in order to maintain their market share. We were essentially a Blue Prism shop and sold Blue Prism, but because of the price point, many clients are now looking at competitors."
"The cost is a bit high. Other tools are much cheaper."
"They should improve the user-friendliness and they should change their business model."
"I think some of the issues we have experienced have been more painful because of the support."
"Pricing for Blue Prism Cloud is a pain as it's a little higher."
"It could be more flexible."
"Blue Prism should adopt a low-code approach. Most RPA vendors only provide what they call a "form builder." A low-code designer would enable us to build a custom UI."
"Moveworks can definitely be improved. Currently, we have to do most of the things on our own, such as creating UI and APIs for how things will work."
"More use cases can be added to the agent marketplace and the YAML or the DSL methods can be simplified, adding more methods to make it easier for us to create compound actions."
 

Pricing and Cost Advice

"There are many RPA solutions available from different vendors and the pricing for Blue Prism is competitive."
"This solution comes at a medium to high price point. They need to work on their pricing to enable smaller enterprises to get the benefit of using the product."
"I am not sure how we are set up today, but I recall we had an annual License."
"The pricing for Blue Prism Cloud is two out of ten because it's higher than every other technology. My company is on a three-year Blue Prism Cloud license."
"The licensing structure is complex and the minimum contract length is three years."
"I would rate the pricing a five out of ten, with one being cheap and ten being expensive."
"Annual licensing costs were somewhere between $5,000 - $10,000 for the development tool. For the control tower, I think fees were about $50,000 annually."
"Blue Prism comes at a higher price point compared to other solutions on the market."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Marketing Services Firm
10%
Construction Company
9%
Educational Organization
9%
Manufacturing Company
15%
Financial Services Firm
11%
Computer Software Company
6%
Media Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise7
Large Enterprise21
No data available
 

Questions from the Community

What do you like most about Blue Prism Cloud?
It's easy to use, the interface, the the the the queries is which we use. It's user friendly.
What is your experience regarding pricing and costs for Blue Prism Cloud?
Concerning pricing, it's moderate now, but when it comes to the cloud, it is a bit expensive.
What needs improvement with Blue Prism Cloud?
The area for improvement in Blue Prism Cloud is the support component. Whenever I reach out to the Blue Prism community, they consistently request knowledge sessions for everything, whether it is a...
What needs improvement with Moveworks?
Moveworks can definitely be improved. Currently, we have to do most of the things on our own, such as creating UI and APIs for how things will work. There are not many things that Moveworks is supp...
What is your primary use case for Moveworks?
I am currently working in ServiceNow at Symbiotic Consulting Group as a software developer. I have been using Moveworks for two years now. We have ServiceNow integrations with Moveworks, such as fi...
What advice do you have for others considering Moveworks?
Most of the things I have already discussed about the features, but the unexpected thing was creating paths on our own. Before using Moveworks, it used to take almost three to four minutes for a pe...
 

Also Known As

Blue Prism Thoughtonomy Virtual Workforce, Blue Prism Virtual Workforce, Thoughtonomy Virtual Workforce
No data available
 

Overview

 

Sample Customers

Cabot Credit Management, Hovis, Utilita
slack, equinix, appdynamics, nutanix, broadcom, autodesk, medallia, freedom
Find out what your peers are saying about Blue Prism Cloud vs. Moveworks and other solutions. Updated: February 2026.
885,311 professionals have used our research since 2012.