Blue Prism Cloud vs Moveworks comparison

SS&C Blue Prism and Moveworks are both solutions in the Agentic Automation category. SS&C Blue Prism is ranked #6 with an average rating of 7.8, while Moveworks is ranked #8 with an average rating of 8.3. SS&C Blue Prism holds a 2.1% mindshare in AA, compared to Moveworks’s 2.5% mindshare. Additionally, 97% of SS&C Blue Prism users are willing to recommend the solution, compared to 100% of Moveworks users who would recommend it.

Blue Prism Cloud

Read 45 Blue Prism Cloud reviews

1,671 Views
618 Comparison Views

97% willing to recommend

Moveworks

Read 3 Moveworks reviews

1,862 Views
261 Comparison Views

100% willing to recommend

Blue Prism Cloud

Moveworks

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Blue Prism Cloud and Moveworks based on real PeerSpot user reviews.

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Buyer's Guide

Agentic Automation

January 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Blue Prism Cloud

Ranking in Agentic Automation

6th

Average Rating

8.0

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Robotic Process Automation (RPA) (9th)

Moveworks

Ranking in Agentic Automation

8th

Average Rating

8.4

Reviews Sentiment

6.0

Number of Reviews

Ranking in other categories

AI-Powered Chatbots (2nd), AI-Agents for HR (1st)

Mindshare comparison

As of February 2026, in the Agentic Automation category, the mindshare of Blue Prism Cloud is 2.1%, up from 1.4% compared to the previous year. The mindshare of Moveworks is 2.5%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Agentic Automation Market Share Distribution
Product	Market Share (%)
Blue Prism Cloud	2.1%
Moveworks	2.5%
Other	95.4%

Agentic Automation

Featured Reviews

AyanBanerjee

Cloud & AI Architect at a tech vendor with 10,001+ employees

Automation and AI integration enhance performance and user experience

The improvements or enhancements I would like to see in Blue Prism Cloud revolve around further developing server-client architecture, focusing on centralized control for remote agents. I believe more capabilities in that area could be beneficial. At the moment, I don't recall any specific features or functionalities missing from Blue Prism Cloud that come to mind. In terms of complexity, I find that Blue Prism Cloud is somewhat straightforward to use. Flexibility-wise, it engages well with Microsoft-based technologies. However, there are challenges with OCR capabilities that remain an issue. While there are readily available features that work well, the effectiveness does depend significantly on the type of use case I am implementing.

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CarlJohnson

CEO, Fractional CTO Services at Fractional CTO Services CJ09 Consulting LLC

Boosts efficiency and significantly reduces operational costs

They handle all the training and implementation work, making it very easy to use. It integrates into Slack and connects with ServiceNow effortlessly. The only limitation is getting all the service requests or features in ServiceNow that it can learn. Anyone can use it through Slack by simply asking questions to receive answers. We partnered with them to build a Workday integration for requesting and checking time off. They are expanding across the enterprise as a co-pilot, integrating with HR, finance, Keeper, and Salesforce. We also use their communications module, which allows scheduled communications to be sent through Slack or Teams. These communications are personalized for each recipient. When comparing email engagement rates of 3% to Moveworks' 12%, the platform reaches approximately four times more people.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The tool saves us from repetitive and mundane tasks. We don’t have to write, record or copy data from Excel. The product helps us save time. We save money as well since people doing this task are on various other automation tasks. The chance for repetitive entries is also reduced because the tool helps us make one-time entries."

"The most valuable feature is security."

"The user-friendly interface of Blue Prism Cloud is nice, and compared to the previous one, it has some advanced features such as drag and drop, PDF extraction, and accessing external applications with connectors, which has helped me design and automate processes."

"It's easy to use, the interface, the the the the queries is which we use. It's user friendly."

"The user performance is the most valuable feature."

"We can save on staff costs by automating processes."

"With Blue Prism, I like the feature that you build, I don't know the exact name now, but blocks or standards can be reduced later. You configure, for example, the CRM system, and you create a standardized manner of inputting data into the CRM system that you can reuse later. I'm not sure what that's called, but I enjoy it whether it's a feature or not."

"What I like best about Blue Prism Cloud is that it's secure, robust, and has 24 x 7 support available. I also find the solution quick and intelligent. Even a non-coder can easily use it."

More Blue Prism Cloud pros

"The solution saves us approximately three-quarters of a million dollars per year."

"Moveworks is a very good platform if you utilize it well."

"Moveworks has reduced employee time because initially, employees used to spend so much time going to the third party to do all those jobs, and now they can simply do it via Otter, which is Moveworks, and this has saved much time and provided accurate results as well."

Cons

"I wouldn't call Blue Prism user-friendly. It's one of its downfalls. They would benefit from having drag and drop functionality, for example. It would make them a strong competitor in the space. There needs to be less reliance on coding for customization, similar to Microsoft's Power Automate."

"Blue Prism is slightly difficult for the non-technical user."

"The version control could be improved and made consistent. There is a discrepancy between the versions on premise and the cloud versions."

"Improvement should be per customer requirements."

"I believe they need to become more competitive within the market in order to maintain their market share. We were essentially a Blue Prism shop and sold Blue Prism, but because of the price point, many clients are now looking at competitors."

"The cost is a bit high. Other tools are much cheaper."

"Blue Prism Cloud needs to improve its AI capabilities."

"Lacking advance features like CIO and optical character recognition"

More Blue Prism Cloud cons

"More use cases can be added to the agent marketplace and the YAML or the DSL methods can be simplified, adding more methods to make it easier for us to create compound actions."

"Moveworks can definitely be improved. Currently, we have to do most of the things on our own, such as creating UI and APIs for how things will work."

Pricing and Cost Advice

"Pricing can be negotiated in situations where there will be heavy usage."

"The pricing is fine."

"The price is very competitive when you are comparing to other providers."

"There are costs for the machine to run the robots."

"When compared with UiPath, I believe it will be difficult for Blue Prism to maintain its market share."

"Blue Prism comes at a higher price point compared to other solutions on the market."

"It is highly-priced."

"Blue Prism Cloud’s pricing is fine for commercial usage."

More Blue Prism Cloud pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Marketing Services Firm

12%

Manufacturing Company

11%

Educational Organization

10%

Performing Arts

Manufacturing Company

14%

Financial Services Firm

12%

Computer Software Company

Media Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	7
Large Enterprise	21

No data available

Questions from the Community

What do you like most about Blue Prism Cloud?

It's easy to use, the interface, the the the the queries is which we use. It's user friendly.

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What is your experience regarding pricing and costs for Blue Prism Cloud?

Concerning pricing, it's moderate now, but when it comes to the cloud, it is a bit expensive.

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What needs improvement with Blue Prism Cloud?

The area for improvement in Blue Prism Cloud is the support component. Whenever I reach out to the Blue Prism community, they consistently request knowledge sessions for everything, whether it is a...

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What needs improvement with Moveworks?

There is always room for improvement, though it depends on how complicated one wants to make it. For our needs, it has served its purpose effectively. The expansion into enterprise-wide integration...

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What is your primary use case for Moveworks?

We use Moveworks ( /products/moveworks-reviews ) mainly for ITSM ( /categories/it-service-management-itsm ) items, approvals on various tasks, password resets, knowledge FAQs, request items, and fi...

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What advice do you have for others considering Moveworks?

The value proposition depends on several factors including your setup, ITSM ( /categories/it-service-management-itsm ) tools, enterprise applications, and volume of requests. For reference, we hand...

See all answers

Comparisons

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Compared 13% of the time

Automation Anywhere vs Blue Prism Cloud

Compared 9% of the time

Blue Prism vs Blue Prism Cloud

Compared 8% of the time

ServiceNow Automation Engine vs Blue Prism Cloud

Compared 7% of the time

Redwood Software - Finance Automation Edition vs Blue Prism Cloud

Compared 6% of the time

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ServiceNow vs Moveworks

Compared 16% of the time

ServiceNow Virtual Agent vs Moveworks

Compared 13% of the time

UiPath Platform vs Moveworks

Compared 11% of the time

Aisera AI Service Desk vs Moveworks

Compared 8% of the time

Espressive Barista vs Moveworks

Compared 7% of the time

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Product Reports

Buyer's Guide

Blue Prism Cloud

February 2026

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Buyer's Guide

Agentic Automation

January 2026

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Also Known As

Blue Prism Thoughtonomy Virtual Workforce, Blue Prism Virtual Workforce, Thoughtonomy Virtual Workforce

No data available

Overview

The Thoughtonomy Virtual Workforce is a highly flexible intelligent automation platform. It uses software to replicate the way people work in existing applications and systems, the processes they follow, and the decisions they make, to deliver automation without disruption.

SS&C Blue Prism

Moveworks is a cloud-based AI platform purpose-built for large enterprises that solves one, big, frustrating problem: Resolving employees' IT support issues. Instead of tracking issues, we use advanced AI to solve them, instantly and automatically—with no human intervention.

Moveworks

Sample Customers

Cabot Credit Management, Hovis, Utilita

slack, equinix, appdynamics, nutanix, broadcom, autodesk, medallia, freedom

Find out what your peers are saying about Automation Anywhere, UiPath, Microsoft and others in Agentic Automation. Updated: January 2026.

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