We use Moveworks ( /products/moveworks-reviews ) mainly for ITSM ( /categories/it-service-management-itsm ) items, approvals on various tasks, password resets, knowledge FAQs, request items, and file support tickets. We also use it for consultant and vendor onboarding and off-boarding. The Moveworks ( /products/moveworks-reviews ) agents are used purely for service desk and help desk operations. It performs the work equivalent to approximately 15 humans per week.
We use Moveworks ( /products/moveworks-reviews ) mainly for ITSM ( /categories/it-service-management-itsm ) items, approvals on various tasks, password resets, knowledge FAQs, request items, and file support tickets. We also use it for consultant and vendor onboarding and off-boarding. The Moveworks ( /products/moveworks-reviews ) agents are used purely for service desk and help desk operations. It performs the work equivalent to approximately 15 humans per week.