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Moveworks vs UiPath Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 25, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Moveworks
Ranking in Agentic Automation
8th
Average Rating
8.4
Reviews Sentiment
6.0
Number of Reviews
3
Ranking in other categories
AI-Powered Chatbots (2nd), AI-Agents for HR (1st)
UiPath Platform
Ranking in Agentic Automation
2nd
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
914
Ranking in other categories
Robotic Process Automation (RPA) (1st), AI-Agent Builders (1st), Business Orchestration and Automation Technologies (1st), AI Finance & Accounting (2nd)
 

Mindshare comparison

As of March 2026, in the Agentic Automation category, the mindshare of Moveworks is 2.8%, up from 0.1% compared to the previous year. The mindshare of UiPath Platform is 22.1%, down from 29.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Agentic Automation Mindshare Distribution
ProductMindshare (%)
UiPath Platform22.1%
Moveworks2.8%
Other75.1%
Agentic Automation
 

Featured Reviews

CJ
CEO, Fractional CTO Services at Fractional CTO Services CJ09 Consulting LLC
Boosts efficiency and significantly reduces operational costs
They handle all the training and implementation work, making it very easy to use. It integrates into Slack and connects with ServiceNow effortlessly. The only limitation is getting all the service requests or features in ServiceNow that it can learn. Anyone can use it through Slack by simply asking questions to receive answers. We partnered with them to build a Workday integration for requesting and checking time off. They are expanding across the enterprise as a co-pilot, integrating with HR, finance, Keeper, and Salesforce. We also use their communications module, which allows scheduled communications to be sent through Slack or Teams. These communications are personalized for each recipient. When comparing email engagement rates of 3% to Moveworks' 12%, the platform reaches approximately four times more people.
reviewer2761431 - PeerSpot reviewer
Manager Rpa at a retailer with 10,001+ employees
Significantly reduces manual effort and improves team workflows through automated ticketing
We've used Agent Builder, IXP, and Maestro for orchestration. We have created context-grounded searches or chatbots using context grounding, and we also use context grounding within an Agentic flow where a bot or agent reads ServiceNow tickets to determine whether it has been assigned to the right work group. If it has not been assigned correctly due to human error, it automatically reassigns it to the right group. I would assess Agentic AI's ability to extract data points as effective. We created an agent for the purpose of extracting data, though not in a document. We created what we call an email conversation agent that engages with a customer, vendor, or someone in an email conversation with a set goal of extracting specific data points for an action to be performed subsequently. The one automation we have deployed in production involves the agent interacting with team members to collect data points and create a ServiceNow ticket. We appreciate almost all features of UiPath Platform, with one of the most successful ones being the use of Coms Mining. Most of the new features related to AI have all been good, and we use Agentic. We have already created a few agents and have started to use Maestro for a few flows, though we are not yet there to orchestrate an end-to-end workflow. We have good ROI from the automations we have developed with UiPath Platform, which far exceeds the investment in the platform. It has saved us tens of thousands of hours in manual effort, making the team members happy to pursue other things of value.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Moveworks has reduced employee time because initially, employees used to spend so much time going to the third party to do all those jobs, and now they can simply do it via Otter, which is Moveworks, and this has saved much time and provided accurate results as well."
"The solution saves us approximately three-quarters of a million dollars per year."
"Moveworks is a very good platform if you utilize it well."
"UiPath is highly versatile, offering multiple automation options for various applications."
"The processes are accurate. We see very few errors once they are implemented."
"The most valuable feature of UiPath is the ability to consume APIs directly from any application."
"The OCR technology within this solution has been most valuable. We are able to scan handwritten documents and scrape their contents to be captured with in the system."
"My impression of UiPath's stability is good. Compared to some other automation vendors that I've used, I would say that UiPath is more stable and better."
"With Document Understanding, people had to read through documents manually and do a control+F to search for certain keywords, which was very time-consuming. Now, with Document Understanding, a robot can read the document, extract the information automatically, and put it into designated fields."
"UiPath makes you more productive because it comes with a lot of drag-and-drop features. You don't need to know the APIs to access particular elements on the screen."
"It is easy to use and understand. You can learn it by yourself."
 

Cons

"More use cases can be added to the agent marketplace and the YAML or the DSL methods can be simplified, adding more methods to make it easier for us to create compound actions."
"Moveworks can definitely be improved. Currently, we have to do most of the things on our own, such as creating UI and APIs for how things will work."
"I would like to see the setup improved. First we install it, then we log in with Orchestrator, and then we have to log in to the UiPath website. I would like all this to be merged into one setup."
"The Orchestrator portion can be difficult. Previously, the Orchestrator which everyone was using, was quite simple to use. However, the new one is quite complex to understand."
"In terms of areas for improvement, UiPath Platform needs to address the high licensing costs in India, making it difficult for small teams to estimate and manage the expenses."
"We struggle with handwriting recognition. If we had something, maybe in Document Understanding, that would work well with handwriting recognition, it would help us out a lot. Right now, we use an outside vendor for that."
"UiPath should make more of its advanced capabilities available to non-technical users through additional low-code features. They should also enhance their AI features and make more machine learning models available out of the box through the UiPath store."
"The OCR technology has room for improvement. UiPath accurately reads about 85 percent of the fields in a scanned document, but that needs to be somewhere around 90 to 95 percent."
"UiPath could do some optimization of how you search through your process flows."
"UiPath's interface and user experience could be improved. The name is UiPath, but their UI is not that great. It's outdated. It seems like a 2014 or 2015 software. They should look at other products on the market."
 

Pricing and Cost Advice

Information not available
"One area that is challenging for me is tracking licenses. It would help to have a license dashboard so that we would know how many licenses have been allocated, who they're allocated to, and when they were last used. Right now, to gather that information, I have to go to four different screens in UiPath..."
"UiPath gives pretty good discounts."
"I am using the free community version. The enterprise version is obviously a little expensive."
"The price of UiPath is higher than competitors, although the cost depends on what functionality and tools you require"
"When I started with UiPath, there was a desktop model, and we did not have to purchase Orchestrator. Now, there is a bundle or package of Orchestrator with attended or unattended robots, so the cost is a little bit on the higher end. They are selling the Orchestrator model or the admin model. If someone wants to purchase the standalone or desktop model, they cannot do that, so the cost is on the higher side, but if we purchase more licenses, it gets reduced. If we purchase fewer licenses, it will be high."
"In the initial days, UiPath was more competitive in terms of the license pricing as compared to Blue Prism and Automation Anywhere; it was much less. Currently, the pricing is quite standard compared to the other two vendors."
"I find the licensing structure to be perplexing, and it frequently changes."
"The price for the attended bot is between $1,800 and $3,000. The unattended bot was $8,000 last year. Orchestrator is around $20,000."
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Top Industries

By visitors reading reviews
Manufacturing Company
15%
Financial Services Firm
11%
Computer Software Company
6%
Media Company
6%
Financial Services Firm
10%
Manufacturing Company
10%
Computer Software Company
9%
Marketing Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business250
Midsize Enterprise143
Large Enterprise669
 

Questions from the Community

What needs improvement with Moveworks?
Moveworks can definitely be improved. Currently, we have to do most of the things on our own, such as creating UI and APIs for how things will work. There are not many things that Moveworks is supp...
What is your primary use case for Moveworks?
I am currently working in ServiceNow at Symbiotic Consulting Group as a software developer. I have been using Moveworks for two years now. We have ServiceNow integrations with Moveworks, such as fi...
What advice do you have for others considering Moveworks?
Most of the things I have already discussed about the features, but the unexpected thing was creating paths on our own. Before using Moveworks, it used to take almost three to four minutes for a pe...
Best RPA tools for IBM iSeries
I can only speak to UiPath since that is the only RPA solution that I have used. I know that there are specific packages that you can integrate into your project that is specifically made to work w...
RPA that Bots can run without centralized control?
Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Power Automation they do support this.
How do I choose between UiPath and Microsoft Power Automate?
Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌is‌ ‌no‌ ‌coding‌ ‌experience‌ ‌necessary,‌ ‌and‌ ‌appreciate‌ ‌the‌ ‌automated‌...
 

Also Known As

No data available
UiPath Maestro, UiPath Apps, UiPath Agent Builder
 

Overview

 

Sample Customers

slack, equinix, appdynamics, nutanix, broadcom, autodesk, medallia, freedom
1. Accenture 2. Deloitte 3. PwC 4. IBM 5. Capgemini 6. KPMG 7. Ernst & Young 8. Infosys 9. Cognizant 10. Wipro 11. Tata Consultancy Services 12. HCL Technologies 13. Genpact 14. Tech Mahindra 15. DXC Technology 16. Atos 17. NTT Data 18. CGI 19. L&T Infotech 20. Hexaware Technologies 21. Mindtree 22. Mphasis 23. Virtusa 24. Syntel 25. Zensar Technologies 26. WNS Global Services 27. Hexaware Technologies 28. Larsen & Toubro Infotech 29. Persistent Systems 30. QuEST Global 31. Sonata Software 32. Zensar Technologies
Find out what your peers are saying about Moveworks vs. UiPath Platform and other solutions. Updated: February 2026.
884,873 professionals have used our research since 2012.