The value proposition depends on several factors including your setup, ITSM ( /categories/it-service-management-itsm ) tools, enterprise applications, and volume of requests. For reference, we handle approximately 12,000 calls and tickets monthly, which makes the solution particularly beneficial in reducing routine calls. We were an early adopter and partner, collaborating on the Workday ( /products/workday-reviews ) integration. Our partnership included quarterly meetings with the President and product team, and we spoke at various events with them. Regarding support, achieving seven or eight out of ten indicates excellent performance, as perfect support is virtually impossible to achieve. This review rates Moveworks as 10 out of 10.
The value proposition depends on several factors including your setup, ITSM ( /categories/it-service-management-itsm ) tools, enterprise applications, and volume of requests. For reference, we handle approximately 12,000 calls and tickets monthly, which makes the solution particularly beneficial in reducing routine calls. We were an early adopter and partner, collaborating on the Workday ( /products/workday-reviews ) integration. Our partnership included quarterly meetings with the President and product team, and we spoke at various events with them. Regarding support, achieving seven or eight out of ten indicates excellent performance, as perfect support is virtually impossible to achieve. This review rates Moveworks as 10 out of 10.