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Blue Prism Cloud pros and cons

Vendor: SS&C Blue Prism

4.0 out of 5

45 reviews
97% willing to recommend

Pros & Cons summary

Blue Prism Cloud is renowned for its stability, maturity, and strong security, ideal for enterprises like banks seeking robust scalability. Its automation capabilities enhance efficiency by reducing repetitive tasks, backed by highly rated technical support. However, its pricing is higher than UIPath, and it faces challenges with AI, OCR capabilities, and integration, needing better version control, seamless integration, and improved customer service.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Blue Prism Cloud's stability and security are superior, making it ideal for banking and security organizations.

The tool offers excellent scalability, allowing enterprise-level expansion.

Customizability and the capability to write custom code are highly valuable features.

Blue Prism Cloud effectively automates tedious and manual business tasks, reducing labor.

The integration capacity with major cloud platforms like Microsoft Azure, Amazon AWS, and GCP is highly beneficial.

CONS

Pricing needs improvement as it is more costly compared to other tools like UiPath.

Screen scraping presents challenges, as it requires manual identification of web-based technologies.

Integration with legacy systems remains limited, impacting broader application.

AI functionality is lacking and enhancements in this area would be beneficial.

Version control between on-premise and cloud versions lacks consistency.

Blue Prism Cloud Pros review quotes

KP

Technical Lead at DXC Technology

Dec 21, 2022

What I like best about Blue Prism Cloud is that it's secure, robust, and has 24 x 7 support available. I also find the solution quick and intelligent. Even a non-coder can easily use it.

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Cloud & AI Architect at Accenture

Aug 23, 2025

The user-friendly interface of Blue Prism Cloud has significantly aided my team's ability to design automated processes, allowing them to create agents and deploy them without needing extensive coding knowledge.

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RR

Head of IT and security at HN India

May 19, 2023

The primary focus lies in integrating the three major cloud platforms with Blue Prism Cloud: Microsoft Azure, Amazon AWS, and GCP. This integration goes beyond security measures for the primary template policies. It also includes addressing compliance requirements. For instance, I can incorporate specific compliance templates and policies generated in Blue Prism and integrate them with local templates for ISO 27001 and GDPR, particularly concerning software tools and headsets. This integration eliminates the need for auditing and reviewing technical details individually. Instead, I can simply examine the container report. This approach proves beneficial when clients heavily rely on container environments.

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Blue Prism Cloud

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reviewer1204659

Head of Delivery at a tech services company with 11-50 employees

Sep 27, 2020

This product has additional functionality over Blue Prism Cloud Enterprise.

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RN

Project Manager at a tech consulting company with 51-200 employees

Sep 16, 2020

It is more secure for complex implementations.

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MK

Product Manager at cfgi

Jul 30, 2024

We used it for process automation.

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Intelligent Automation Delivery Manager at Digiblu

Aug 23, 2023

The corporate leverage is better with Blue Prism. They just present better in a large corporation. It's easier to sell suits and ties than it is sneakers and jeans in financial institutions. That's not really about the application per se; it's the perception.

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reviewer1310910

Senior Consultant - Intelligent Automations at Avanade

Mar 16, 2020

The reusability of the solution is excellent. It's a superior feature - far superior to any other tool on the market.

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reviewer1261059

Data Analyst at a financial services firm with 1,001-5,000 employees

Jan 16, 2020

The most valuable feature of Blue Prism's Virtual Workforce is that it is quite stable.

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reviewer1294473

Senior Digital Program Manager at a insurance company with 5,001-10,000 employees

Sep 27, 2020

The solution is very complete. It's a good solution, for the kind of features that they offer.

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Blue Prism Cloud Cons review quotes

KP

Technical Lead at DXC Technology

Dec 21, 2022

Pricing for Blue Prism Cloud is a pain as it's a little higher.

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Cloud & AI Architect at Accenture

Aug 23, 2025

However, there are challenges with OCR capabilities that remain an issue.

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RR

Head of IT and security at HN India

May 19, 2023

We have limited integrations in place, and my objective is to integrate Sentinel. However, there are constraints as some individuals have only one or two options for SIM integration solutions. Given the urgency of quick resolutions in today's landscape, prevention and detection are crucial. While these measures provide significant security, it's equally important to focus on response and recovery. In the case of a ransomware attack, it's not enough to solely prevent and detect. Once detection is in place, a response model should be implemented to automate the process and minimize the time required for tasks, such as creating investigation reports. In the past, it would take approximately seven to eight days to create an investigation report for a specific attack, including writing a case study. This process can be streamlined and improved through the automation of contextual investigation reports. By saving base templates and content, including screenshots and attack details, automation can be achieved. We are currently working on integrating Microsoft WAF and Excel for this purpose, but having a built-in tool would be ideal.

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Blue Prism Cloud

Free Report: Blue Prism Cloud Reviews and More

Learn what your peers think about Blue Prism Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.

867,370 professionals have used our research since 2012.

reviewer1204659

Head of Delivery at a tech services company with 11-50 employees

Sep 27, 2020

It takes a while to get up and running.

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RN

Project Manager at a tech consulting company with 51-200 employees

Sep 16, 2020

I wouldn't call Blue Prism user-friendly. It's one of its downfalls. They would benefit from having drag and drop functionality, for example. It would make them a strong competitor in the space. There needs to be less reliance on coding for customization, similar to Microsoft's Power Automate.

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MK

Product Manager at cfgi

Jul 30, 2024

There is room for improvement in the speed.

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Intelligent Automation Delivery Manager at Digiblu

Aug 23, 2023

If Blue Prism could integrate into Azure SQL because it's essentially an on-prem code, on infrastructure as a service. So, Blue Prism has moved the infrastructure into the cloud, but they haven't necessarily moved the application into cloud-native.

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reviewer1310910

Senior Consultant - Intelligent Automations at Avanade

Mar 16, 2020

I personally would like the solution to be supporting more languages.

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reviewer1261059

Data Analyst at a financial services firm with 1,001-5,000 employees

Jan 16, 2020

Several things need improvement, like ease-of-use, adding tended robots, adding process recording, and updating the look and feel so it seems modern.

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reviewer1294473

Senior Digital Program Manager at a insurance company with 5,001-10,000 employees

Sep 27, 2020

The pricing was a bit high, from what I understand. That might have played a role in the decision to migrate to another solution.

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Product Categories

Robotic Process Automation (RPA)

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Product Categories

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Robotic Process Automation (RPA)

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