Moveworks is a cloud-based AI platform purpose-built for large enterprises that solves one, big, frustrating problem: Resolving employees' IT support issues. Instead of tracking issues, we use advanced AI to solve them, instantly and automatically—with no human intervention.
| Product | Market Share (%) |
|---|---|
| Moveworks | 1.8% |
| Microsoft Power Automate | 24.4% |
| UiPath Platform | 21.6% |
| Other | 52.2% |
| Author info | Rating | Review Summary |
|---|---|---|
| CEO, Fractional CTO Services at Fractional CTO Services CJ09 Consulting LLC | 4.5 | We use Moveworks for ITSM tasks, onboarding, and help desk operations. It integrates seamlessly with Slack and ServiceNow, proving cost-effective by saving us around $750,000 annually. Its enterprise-wide integration potential continues to show promising growth. |
| Software Developer at a financial services firm with 1,001-5,000 employees | 4.5 | I use Moveworks mainly to integrate with Workday, which simplifies API connections and chatbot interactions, saving time and improving accuracy, though clearer documentation and more use cases in the agent marketplace would enhance the experience. |
