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Bitrix24 vs monday.com comparison

Bitrix24 and monday.com are both solutions in the Project Management Software category. Bitrix24 is ranked #13 with an average rating of 7.7, while monday.com is ranked #2 with an average rating of 8.3. Bitrix24 holds a 2.3% mindshare in PMS, compared to monday.com’s 5.9% mindshare. Additionally, 90% of Bitrix24 users are willing to recommend the solution, compared to 98% of monday.com users who would recommend it.
Bitrix24
Read 20 Bitrix24 reviews
  • 525 Views
  • 353 Comparison Views
90% willing to recommend
monday.com
Read 227 monday.com reviews
  • 3,532 Views
  • 1,142 Comparison Views
98% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 19, 2024

Monday.com and Bitrix24 compete in the project management and CRM categories. Monday.com appears to have the upper hand in project tracking capabilities due to its adaptability and extensive automation, while Bitrix24 is notable in CRM functionalities thanks to its robust data organization.

Features: Monday.com is recognized for its project management capabilities, offering extensive automation, task management, and integration options, making it adaptable and efficient for project tracking. Its features include project boards, Gantt chart views, and customizable workflows. Bitrix24 stands out for its CRM and collaboration functionalities, offering data organization, task management, and customization options, though it might be seen as more rigid compared to Monday.com.

Room for Improvement: Monday.com users express a need for more integration options, enhanced automation, improvements in speed and reliability, and interface customization. Bitrix24 users seek better user experience, more flexible workflow customization, and ERP solution integration. Additionally, they highlight challenges with Bitrix24’s complex setup and limited support.

Ease of Deployment and Customer Service: Both tools use the Public Cloud for deployment. Bitrix24 offers more options for Private Cloud and On-premises configurations, indicating potential flexibility for enterprise solutions. Monday.com generally receives positive feedback for responsive and helpful customer service, though improvements in proactive support and training are suggested. Bitrix24 receives satisfactory support, with room for improvement in response personalization.

Pricing and ROI: Monday.com is perceived as expensive but worth the cost due to its robust capabilities and positive ROI, with noted efficiency gains and reduced manual workload. Bitrix24 offers a cost-effective solution with reasonable pricing plans and a free version for smaller businesses, though comprehensive features require payment. While both platforms offer strong ROI, Monday.com’s cost is justified by workflow streamlining, while Bitrix24 is appreciated for affordability and flexibility, especially for SMEs.

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Buyer's Guide
Bitrix24 vs. monday.com
June 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.1
Bitrix24 provides high ROI through process streamlining, cost reduction, strong integration, and efficient digitization, enhancing workflow management.
Sentiment score
6.9
Monday.com enhances efficiency, task management, and collaboration, offering significant productivity and financial returns through automation and improved workflows.
 

Customer Service

Sentiment score
6.6
Bitrix24's support is responsive with mixed feedback; community support is praised, but documentation clarity varies.
Sentiment score
7.5
monday.com's customer support is praised for responsiveness and helpfulness, with room for improvement in live chat options.
No quotes available
For more quotes and insights, download the Bitrix24 report
I would rate their customer service a ten.
For more quotes and insights, download the monday.com report
 

Scalability Issues

Sentiment score
6.8
Bitrix24 provides scalable solutions for diverse business sizes, though larger deployments may encounter challenges with infrastructure and integrations.
Sentiment score
8.0
Monday.com offers scalability and customization for businesses, though larger enterprises and pricing for small businesses require careful consideration.
 

Stability Issues

Sentiment score
7.7
Bitrix24 is generally reliable with occasional issues; frequent updates and strong support contribute to its high stability ratings.
Sentiment score
7.9
Monday.com is praised for reliable performance and stability with minimal downtime, maintaining effective project management and teamwork efficiency.
 

Room For Improvement

Bitrix24 needs improved UI, integrations, support, reporting, workflows, and simpler client communication for enhanced usability and performance.
Users seek feature enhancements for monday.com, including improved UX, automation, integrations, pricing, mobile apps, and support.
No quotes available
For more quotes and insights, download the Bitrix24 report
The need for a stable connection is critical as there are network issues that slow our processes down.
I would like to have the ability to create more than two levels of subtasks in monday.com.
For more quotes and insights, download the monday.com report
 

Setup Cost

Enterprise users find Bitrix24 pricing competitive, recommending licensed plans for functionality and affordability compared to other solutions.
Buyers find monday.com's pricing negotiable but higher; appreciated for functionality and scalability despite premium costs for advanced features.
 

Valuable Features

Bitrix24 provides an integrated platform with CRM, collaboration, and automation tools, valued for usability and comprehensive business functions.
Monday.com enhances productivity with customizable templates, real-time collaboration, and seamless automation, making project management intuitive for all users.
No quotes available
For more quotes and insights, download the Bitrix24 report
monday.com saves time and gets everyone on the same page within my team.
monday.com helps in quick decision-making by facilitating communication on the go through the comment section and email alerts when someone comments.
monday.com makes it very easy to input any information.
For more quotes and insights, download the monday.com report
FP
PW
Alan Chiou - PeerSpot reviewer
 

Categories and Ranking

Bitrix24
Ranking in CRM
17th
Ranking in Project Management Software
13th
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
20
Ranking in other categories
Enterprise Social Software (9th)
monday.com
Ranking in CRM
5th
Ranking in Project Management Software
2nd
Average Rating
9.4
Reviews Sentiment
7.4
Number of Reviews
227
Ranking in other categories
Project Portfolio Management (6th), Marketing Management (5th), Opportunity Management (3rd)
 

Mindshare comparison

As of June 2025, in the Project Management Software category, the mindshare of Bitrix24 is 2.3%, up from 1.8% compared to the previous year. The mindshare of monday.com is 5.9%, down from 9.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software
 

Featured Reviews

Abasiakama Bassey - PeerSpot reviewer
A project management tool that offers great scalability and stability
The support provided by Bitrix24 is an area with shortcomings that needs improvement. From an improvement perspective, Bitrix24 should consider providing live and upfront support to its users, especially those who use the solution's free version. If you want someone to get on your platform for which you can't provide support, then it doesn't make that platform any different from its competitors. It would make sense to people if Bitrix24 could provide support for even their free version. It would be good if Bitrix24 added some accounting elements to the tool instead of just providing functionality related to bookkeeping alone since it can help Bitrix24 become a complete tool. During the setup phase of the solution, the tool should provide its users an option to add the accounting part, making it a complete solution.
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Alan Chiou - PeerSpot reviewer
User-friendly interface simplifies project management but it requires stable connectivity
We primarily use monday.com for project management within our department, which includes sales, operations, and engineering monday.com makes it very easy to input any information. The style and format are user-friendly, making it practical for our needs despite some network issues. The need for…
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Top Industries

By visitors reading reviews
Computer Software Company
21%
Comms Service Provider
12%
Government
6%
Retailer
6%
Educational Organization
47%
Computer Software Company
6%
Financial Services Firm
6%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Bitrix24?
We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking.
See all answers
What is your experience regarding pricing and costs for Bitrix24?
The pricing for Bitrix24 is reasonable and standardized. However, we face limitations in Venezuela, where monthly invoicing isn't available, forcing us to pay annually.
See all answers
What needs improvement with Bitrix24?
We need full ERP integration to take all our processes in one platform. Additionally, extracting data can be troublesome, as we have to use Russian APIs, which poses a security concern.
See all answers
Do you recommend Monday.com?
Monday.com is one of the best project management softwares available on the market. It lets you create and customize the tools you need to run every aspect of your work. I particularly favor it bec...
See all answers
What do you like most about monday.com?
The product's initial setup phase was straightforward.
See all answers
What needs improvement with monday.com?
If monday.com was cheaper, that would be better because it's quite expensive.
See all answers
 

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Product Reports

Buyer's Guide
Bitrix24
June 2025
Bitrix24 reportDownload Bitrix24 product report
Buyer's Guide
monday.com
May 2025
monday.com reportDownload monday.com product report
 

Overview

Communication and collaboration tools
Ready for unified collaboration? Intranet, chat, videoconferencing, calendars, workspaces, documents, tasks and internal communication tools in one place!

Group task management
Collaborative task management for teams large and small. Time tracking, reminders, reporting, templates, task dependencies and more.

Bitrix24

Monday.com is a dynamic platform offering streamlined automation, customizable interfaces, and seamless integrations ideal for efficient project management.

Monday.com facilitates seamless management through its user-friendly dashboards, ensuring effective collaboration. Its integration with platforms like Slack and Google Drive enhances productivity while offering task assignment, time tracking, and status updates. The customizable templates and color-coded statuses provide clarity and transparency, making it adaptable for technical and non-technical teams.

What are the key features of Monday.com?

  • Streamlined Automation: Optimize workflows with automated processes.
  • Intuitive Dashboards: Track progress and performance at a glance.
  • Customizable Boards: Tailor board layouts to suit team needs.
  • Real-time Collaboration: Enhance team interaction with collaborative tools.
  • Integration Capabilities: Connect with Slack, Google Drive, and more for cohesive productivity.

What benefits should users consider?

  • Improved Efficiency: Automation and integration promote smoother operations.
  • Enhanced Communication: Tools for direct communication reduce reliance on email.
  • Transparent Reporting: Comprehensive visibility into project progress and task status.
  • Adaptability: Suitable for different team structures and sizes.

In project management, Monday.com is widely employed to track tasks, manage timelines, and organize workflows. Its tools enhance collaboration across remote teams, streamline communication, and support sales and onboarding processes. Teams use it to organize information, assign roles, and reduce email dependence through its customizable interface and robust integrations.

monday.com
 

Sample Customers

mobilblitz Geissler & Ulrich GbR, Caloryfrio.com, k-webs, Ecuatoriana Industrial, Artistic Closets, Saigon Newport Corporation
Raw Digital, Wix, Discovery, Frost & Sullivan, Adidas, Asos, Uber
Buyer's Guide
Bitrix24 vs. monday.com
June 2025
Free Report: Bitrix24 vs. monday.com
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We monitor all Project Management Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.