We performed a comparison between Bitrix24 and monday.com based on real PeerSpot user reviews.
Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a very scalable solution...The tool currently operates efficiently and contributes to our ongoing digitization efforts, including documentation and workflows."
"Bitrix24's workflow is better than that of others. The user interface is also good."
"The solution's most valuable feature is its project management functionality...It is a pretty stable solution."
"The technical support was intuitive and had good documentation."
"Collaboration and CRM are the most valuable features of Bitrix24."
"I am impressed with the solution's ability to customize workflows."
"It is easy to use and very stable."
"Initially, Bitrix24 improved the way we operate because we were not previously using a CRM. Before Bitrix24, we tracked everything through Outlook. Now, we have a tool that will automatically put out reports for us."
"Items and boards are ideal as they help in keeping everything in a single location without any confusion."
"The sub-items have been incredibly helpful."
"Monday.com is effortless to use. You can customize it to adapt to your needs and work style. The product is beautiful and intuitive, which makes the work enjoyable."
"The initial setup is easy."
"Besides the boards that we use daily to organize our information, we love the survey aspect of Monday.com too."
"Monday.com increases the transparency of project management and team management."
"The most valuable aspect of the solution is the fact that we can make the tool as we want, in the way it is the most useful for us."
"The subitems make it crystal clear what tasks are done, in progress, or complete."
"This solution was built using old technology which is now mixed with new technologies. This can make it challenging to get new features live."
"It would be great if colleagues could get alerts via email when they are assigned something."
"The user interface could be improved or simplified. When you log in and see so many functions, it's a little overwhelming."
"Some functionalities of the tool required specific expertise. For example, the SIP Connector is difficult to install."
"In our organization, we feel that the UI and the functionalities for workflows in the solution need a lot of improvement."
"Bitrix24’s interface needs to be improved."
"There are some bugs in the mobile system."
"The stability could be improved."
"More demos on how to navigate and set up certain functions could be helpful."
"The speed of the loading process should be better."
"The solution could improve messenger-based communication with clients in CRM."
"The Graphic User Interface (GUI) needs improvement."
"There are occasional glitches in the system that cause the website to be down temporarily."
"A little more customization on the UI would be good."
"Having easier access to training videos on how all features can interact with one another would be helpful."
"It does have some native report widgets, but there are limitations on those. They're still building that capability out in my opinion. The reporting in monday.com is probably the weakest link, but there are third-party apps that you can add in that do some great reporting for you. You can also tie monday.com into a data warehouse and use something like Tableau, Power BI, or any reporting tool that can report out of a data warehouse to get the more in-depth reports that you need. Monday.com will get there, but it doesn't seem to be one of their top priorities."
Bitrix24 is ranked 11th in CRM with 18 reviews while monday.com is ranked 1st in CRM with 222 reviews. Bitrix24 is rated 7.4, while monday.com is rated 9.4. The top reviewer of Bitrix24 writes "A highly efficient and scalable solution useful for patch management". On the other hand, the top reviewer of monday.com writes "We can collaborate with our customers efficiently and professionally, and automation makes it easy for everyone". Bitrix24 is most compared with Zoho CRM, Asana, Microsoft Dynamics CRM, Odoo and Microsoft Project, whereas monday.com is most compared with Wrike, Asana, Microsoft Dynamics CRM and Zoho CRM. See our Bitrix24 vs. monday.com report.
See our list of best CRM vendors, best Project Management Software vendors, and best Project Portfolio Management vendors.
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