Monday.com and Bitrix24 compete in the project management and CRM software category. Monday.com seems to have the upper hand due to its user-friendly interface, seamless integration capabilities, and frequent updates, while Bitrix24 offers strong CRM and cost-effective solutions for small businesses.
Features: Monday.com offers automation, flexibility, and seamless integration, providing tools that cover a wide range of project management needs. Automation capabilities and customizable workflows stand out. Bitrix24 is noted for its robust CRM features and workflow management, with high flexibility and integration capabilities, catering specifically to small businesses with tight budgets.
Room for Improvement: Monday.com could expand its features and improve system workload handling, with user feedback highlighting challenges in automation and notifications. Bitrix24 is criticized for its complex interface and lack of marketing automation, requiring performance enhancements and smoother updates due to mixed technology.
Ease of Deployment and Customer Service: Monday.com is praised for its user-friendly cloud deployment, making it accessible to many, though more personalized support is desired. Bitrix24, available on public and on-premises cloud platforms, offers strong support but struggles with personalization and fast resolution of issues.
Pricing and ROI: Monday.com is competitively priced with varied packages, offering positive ROI due to enhanced team productivity and feature scalability. Bitrix24 provides an affordable solution for small businesses, with additional integration costs, focusing on CRM and affordability over feature expansion.
I would rate their customer service a ten.
The need for a stable connection is critical as there are network issues that slow our processes down.
I would like to have the ability to create more than two levels of subtasks in monday.com.
It is quite expensive.
monday.com saves time and gets everyone on the same page within my team.
monday.com helps in quick decision-making by facilitating communication on the go through the comment section and email alerts when someone comments.
monday.com makes it very easy to input any information.
| Product | Market Share (%) |
|---|---|
| monday.com for Enterprise | 7.9% |
| Bitrix24 | 1.9% |
| Other | 90.2% |
| Company Size | Count |
|---|---|
| Small Business | 19 |
| Midsize Enterprise | 2 |
| Company Size | Count |
|---|---|
| Small Business | 177 |
| Midsize Enterprise | 25 |
| Large Enterprise | 21 |
Communication and collaboration tools
Ready for unified collaboration? Intranet, chat, videoconferencing, calendars, workspaces, documents, tasks and internal communication tools in one place!
Group task management
Collaborative task management for teams large and small. Time tracking, reminders, reporting, templates, task dependencies and more.
Monday.com enhances project management with automation, customization, and a user-friendly design, featuring Gantt charts, real-time updates, and extensive tool integrations.
Monday.com offers automation, customization, and user-friendly interfaces to improve project management capabilities. Its features, including Gantt charts, real-time updates, and integrations with tools like Slack and Google Suite, help teams streamline workflows. Users benefit from color coding, task assignments, subitems, and dashboards for a comprehensive project overview. Notifications, file-sharing, and forms increase collaboration, while templates simplify processes. However, it requires enhancements in user experience, speed, and mobile features. Challenges include limited boards, excessive notifications, and integration issues with Google Calendar and QuickBooks. Businesses use Monday.com for CRM tasks, sales tracking, marketing, and creative projects across fields like architecture, biotech, and nonprofits.
What are the key features of Monday.com?In industries like architecture, biotech, and nonprofit, Monday.com facilitates communication, task tracking, and collaboration for remote teams. It is commonly utilized for CRM, sales tracking, marketing, and creative project management, ensuring workflow organization and client management are streamlined.
We monitor all Project Management Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
