Bitrix24 vs amoCRM comparison

amoCRM and Bitrix24 are both solutions in the CRM category. amoCRM is ranked #58, while Bitrix24 is ranked #20 with an average rating of 7.3. amoCRM holds a 0.5% mindshare in CRM, compared to Bitrix24’s 1.3% mindshare. Additionally, 90% of Bitrix24 users are willing to recommend the solution.

amoCRM

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292 Comparison Views

Bitrix24

Read 20 Bitrix24 reviews

1,660 Views
979 Comparison Views

90% willing to recommend

amoCRM

Bitrix24

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between amoCRM and Bitrix24 based on real PeerSpot user reviews.

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To learn more, read our detailed CRM Report (Updated: September 2025).

Buyer's Guide

CRM

September 2025

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Helped 868,706 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

amoCRM

Ranking in CRM

58th

Average Rating

0.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Bitrix24

Ranking in CRM

20th

Average Rating

7.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Project Management Software (16th), Enterprise Social Software (13th)

Mindshare comparison

As of October 2025, in the CRM category, the mindshare of amoCRM is 0.5%, up from 0.2% compared to the previous year. The mindshare of Bitrix24 is 1.3%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM Market Share Distribution
Product	Market Share (%)
Bitrix24	1.3%
amoCRM	0.5%
Other	98.2%

CRM

Featured Reviews

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Miguel Molano

Sales Manager at a comms service provider with 51-200 employees

Efficient contact management with enhanced automation and good reliability

We use Bitrix24 to store contact leads and opportunities. For opportunities, we manage the entire business case from early stages until it is won or lost. Additionally, we use many automations, particularly email automations The CRM enables us to manage our job efficiently, offering…

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

20%

Comms Service Provider

11%

Retailer

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	19
Midsize Enterprise	2

Questions from the Community

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What do you like most about Bitrix24?

We are considering Bitrix24 as an office automation solution for our workplace productivity-related issues, project management activities, and staff tracking.

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What is your experience regarding pricing and costs for Bitrix24?

The pricing for Bitrix24 is reasonable and standardized. However, we face limitations in Venezuela, where monthly invoicing isn't available, forcing us to pay annually.

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What needs improvement with Bitrix24?

We need full ERP integration to take all our processes in one platform. Additionally, extracting data can be troublesome, as we have to use Russian APIs, which poses a security concern.

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Comparisons

No data available

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Compared 5% of the time

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Product Reports

Buyer's Guide

CRM

September 2025

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Buyer's Guide

Bitrix24

September 2025

Download Bitrix24 product report

Overview

Information not available

amoCRM

Communication and collaboration tools
Ready for unified collaboration? Intranet, chat, videoconferencing, calendars, workspaces, documents, tasks and internal communication tools in one place!

Group task management
Collaborative task management for teams large and small. Time tracking, reminders, reporting, templates, task dependencies and more.

Bitrix24

Sample Customers

Information Not Available

mobilblitz Geissler & Ulrich GbR, Caloryfrio.com, k-webs, Ecuatoriana Industrial, Artistic Closets, Saigon Newport Corporation

Find out what your peers are saying about Microsoft, Salesforce, SAP and others in CRM. Updated: September 2025.

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868,706 professionals have used our research since 2012.

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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.