We performed a comparison between Bitrix24 and Office 365 based on real PeerSpot user reviews.
Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM."Bitrix24 is a user-friendly solution that is easy to use."
"Collaboration and CRM are the most valuable features of Bitrix24."
"The product is user-friendly."
"The solution's most valuable feature is its project management functionality...It is a pretty stable solution."
"It is a very scalable solution...The tool currently operates efficiently and contributes to our ongoing digitization efforts, including documentation and workflows."
"Bitrix24's workflow is better than that of others. The user interface is also good."
"Initially, Bitrix24 improved the way we operate because we were not previously using a CRM. Before Bitrix24, we tracked everything through Outlook. Now, we have a tool that will automatically put out reports for us."
"The technical support was intuitive and had good documentation."
"There's a lot there in terms of apps and features."
"It is stable."
"As an email provider, I believe Office 365 is the best email provider."
"We use it for documentation management, to collaborate with Microsoft Teams, web calls, web conference calls, chats, and as a documentation repository mainly. We have an Office pack suite to be able to write documentation, make spreadsheets, and create PowerPoints."
"My primary use case is for preparing presentations to teach, often on PowerPoint."
"Cloud-based management is valuable and software deployment is positive."
"The most valuable feature is the integration between net and mobile devices."
"I like Office 365's usability."
"The user interface could be improved or simplified. When you log in and see so many functions, it's a little overwhelming."
"Compared to Microsoft, we found Bitrix24 a little complex because it's new to us, and we don't understand it much."
"In our organization, we feel that the UI and the functionalities for workflows in the solution need a lot of improvement."
"The client interface is not very user-friendly."
"It's a team management tool, but the way the tasks are assigned and the way you are able to control them are lacking when compared to Asana or monday.com. The latter tools are a lot more adaptable to team management. Thus, better features to control the team are needed in Bitrix24."
"The stability could be improved."
"Bitrix24’s interface needs to be improved."
"Some functionalities of the tool required specific expertise. For example, the SIP Connector is difficult to install."
"Office 365 could be easier to use at first. Tutorials are needed to know how to use the solution."
"The integration with mobile services is not so good. It's coming, but they could improve a lot."
"Constantly evolving with new features, which can be challenging for users."
"We have had some connectivity issues."
"If two people update the same file, it causes issues."
"Normally, they have a way to work with specific developments, and I think they shouldn't allow the partners to make some changes they have made. When I have a client with a lot of changes, we have a problem with that because there aren't rules to develop inside the ERP, so you can do anything."
"The online applications have limited functionality compared to the local applications."
"A need that a company like ours has is that we want to be able to have data flow into one tool, for example, for all the management of tasks through the company and workflow of who is doing what and so on. There are no real solutions for this at the moment in Office 365. It would be nice if they could implement this in the next release, so we can have one solution from one company giving us the whole data and flow of data into the company."
Bitrix24 is ranked 11th in CRM with 18 reviews while Office 365 is ranked 3rd in Content Collaboration Platforms with 54 reviews. Bitrix24 is rated 7.4, while Office 365 is rated 8.4. The top reviewer of Bitrix24 writes "A project management tool that offers great scalability and stability ". On the other hand, the top reviewer of Office 365 writes "Great vulnerability insights, offers very impressive cash savings, and offers great information security tools". Bitrix24 is most compared with Zoho CRM, Asana, Microsoft Dynamics CRM, Odoo and HubSpot CRM, whereas Office 365 is most compared with Amazon WorkDocs, Atlassian Confluence, Citrix ShareFile, Box and Dropbox.
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