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BigPanda vs Moogsoft vs Nagios XI comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of May 2025, in the IT Infrastructure Monitoring category, the mindshare of BigPanda is 0.9%, down from 1.0% compared to the previous year. The mindshare of Moogsoft is 1.0%, down from 1.4% compared to the previous year. The mindshare of Nagios XI is 3.7%, down from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Ankit-Mathur - PeerSpot reviewer
Offers comprehensive alert monitoring and a user-friendly interface but requires manual validation to provide accurate alerts
For new users, I would advise using BigPanda for its comprehensive alert monitoring and integration with ServiceNow. Its mapping capabilities and user-friendly interface make it valuable for incident analysis and prioritization. As users become more familiar with the tool, its full potential will become apparent, enhancing efficiency and effectiveness over time. It is easy for someone to learn to use BigPanda for the first time. We start with basic examples that everyone can understand, then provide verbal introductions followed by hands-on training over two weeks. We encourage making mistakes and asking questions to ensure understanding. It depends on the trainer's approach, but with proper guidance, anyone can learn effectively. Overall, I would rate BigPanda as a five out of ten. For it to be a perfect ten, it would need to consistently provide accurate alerts without requiring manual validation. This means it should effectively suppress similar incidents, eliminating the need for constant monitoring. Once it reaches this level of reliability, BigPanda would be exceptional.
Michael Wenn - PeerSpot reviewer
Provides strong event correlation features, but its initial setup should be made easier
The solution's integrations are out of the box, and it is easy to integrate the tool with many technologies through its APIs. Moogsoft is always deployed on the cloud. Since it's a SaaS-based solution, it's cloud-delivered but also deploys to a hybrid or on-premises situation. The solution attaches itself to any environment size, but it's delivered via SaaS. The solution has room for improvement, but it's a pretty good technology. It does very well in delivering a big impact for businesses. Now, since it's owned by Dell and has the financial backing, it'll go from strength to strength. It's built by two very experienced co-founders who have used this type of technology before and were very much ahead of the curve. I'm still implementing the solution, and it is a platform that can deliver to something as big as HSBC. Overall, I rate the solution a seven out of ten.
Amir  Said - PeerSpot reviewer
Effective alerting enhances network monitoring experience with an easy setup
We love Nagios XI due to the fact that JPS Web is very useful. JPS monitors the modem and performs switching, monitoring the computer, and performing switching. We implement some applications and traffic monitoring. The alerting system is very effective. For instance, if we have an alarm on some RAM storage if the traffic is cut or dropped.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most useful feature has been the AI/ML. The way BigPanda uses the AI/ML is good compared to other SRE tools."
"Easy integration - We've had challenges in the past integrating all of our various monitoring sources and tools into one central system. BigPanda, with the integrations that it already has, as well as offering webhook/REST API, has made it very easy for us to plug everything in."
"One of the most valuable features of BigPanda is its user-friendly interface."
"Alert aggregation was the primary requirement. BigPanda pulls all this together into a single UI for us, allowing us to see related alerts grouped together into an incident, and enables us to easily create a JIRA ticket and Slack channel to manage an issue."
"The solution is user-friendly and has good performance and certification."
"BigPanda simplifies the process by consolidating multiple monitoring platforms into a single console where I can view all issues."
"The event correlation is really good and it is able to reduce the noise. It is a good tool for anomaly detection."
"Overall, I rate BigPanda as a nine out of ten."
"The tool's event correlation and AI are its strongest parts."
"The AI component allows you to check previous cases and diagnose problems easily."
"Moogsoft's most valuable features are event management, correlation, and observability."
"Moogsoft AIOps integrates seamlessly with 50-plus IT monitoring, automation, service management, notification, and collaboration tools. It also provides a great and easy-to-use interface for observing."
"Incident management is streamlined with Moogsoft. One standout feature is its unique situation-creation capability, differentiating it from other fault management tools. While other tools typically convert alarms directly into tickets or incidents, Moogsoft adds a middle layer where multiple alarms can be aggregated into one incident. Moogsoft's strong AI capabilities also allow it to correlate similar alarms automatically based on past experiences."
"The Event Management feature is quite valuable."
"The product currently seems to be a few steps ahead of the competition."
"Moogsoft is easily deployable and ready to use."
"This is a very good solution and it is simple to use, for any company."
"The solution's most valuable feature is its simplicity."
"Nagios XI is a simple monitoring tool with performance management."
"Nagios XI helped me to draw the network and check for system failures."
"An excellent solution that is easy and intuitive to implement."
"I can monitor a phone on a desk to very big servers of any company."
"I can monitor a software made in-house to software of bigger companies."
"The most valuable feature is its support for different types of devices, where it can use all of the equipment that you need."
 

Cons

"Our infrastructure is quite large - tens of thousands of servers, often with 30-plus checks running on each host with one minute intervals. This generates a lot of data often in bursts (when we have a large scale failure). This has caused some delay in the ingestion pipeline."
"The usability needs to improve, because it is a pure code environment."
"The planned maintenance feature in BigPanda needs enhancements due to its limited scheduling options."
"Lacks sufficient dashboard features."
"The observability can be enriched with regards to infrastructure and the application-integrated environment. The dashboard and reports could be improved."
"The solution could improve by having better integration."
"We had to use a partner for the deployment."
"I am not sure if we can pull reports of bulk incidents in different formats like PDF, Excel, or CSV. This feature would allow us to extract monthly incident reports similar to ServiceNow."
"I would like to see more integrations. It is rather difficult to install the enterprise systems with the agents."
"Moogsoft is dependent on external products to do orchestration and SOP-based functionality."
"I would like to see how Moogsoft integrates with the multi-cloud and brings out a single pane of glass, to see everything on one screen."
"Some additional API interfacing would be great to enable getting the data out of AIOps programmatically."
"The tool needs to improve its support. It appears that the support responsiveness from Moogsoft is not aligned with the severity of the incident. Instead of proactively addressing issues, customers have to chase Moogsoft for resolution. In Moogsoft, unlike other tools like Splunk, the process follows a step-by-step sequence. You need to start each process in a specific order, typically following a sequence."
"They are very much dependent on open-source technologies like RabbitMQ message bus. They are using open-source databases, Apache Tomcat, NGINX. If we face any issues with Apache Tomcat or the RabbitMQ message bus, then we do not get support from them. We have to troubleshoot it ourselves."
"It is taking a long time to set it up and could do more to roll out quickly."
"The solution's initial setup is complex, and it should be made easier."
"Nagios XI can improve its GUI for users with a new look."
"I would like to be able to extend it to all of our data centers, whether they are in the cloud or not. It would be helpful if I could connect everywhere."
"The GUI could be improved. It's a bit too basic, and maybe having a GraphQL interface would resolve this."
"The product's stability could be even better."
"They need more documentation for the plugins."
"I would like to see more customization in the network map because it is a bit tricky to use it."
"The product does not have SAP monitoring."
"There's room for improvement in the visibility, and in the ability to extract information. Stuff like this should be more simple."
 

Pricing and Cost Advice

"The price of BigPanda is in the middle compared to other solutions."
"BigPanda is cheaper than the competitors."
"They were great to work with on pricing/licensing. Given we are a high-growth company, we needed a flexible site license."
"We pay $200,000 USD per year."
"The solution is very good from a business impact point of view, but it's quite expensive because it's an enterprise-grade solution."
"It's a very cost-effective and competitive product."
"When compared to other solutions, it is quite good."
"Moogsoft's licensing is consumption-based, so the price may increase depending on the environment."
"As for pricing, Moogsoft recently updated their pricing model, and we're still evaluating it. It's an area where clarity is needed with the new alert-based pricing model."
"The pricing is high with separate licensing for the product and support."
"As it is not an agentless tool, I think it is expensive."
"Nagios XI is an expensive solution."
"For the cost of the commercial product and support, and taking into account the open source characteristics of it, I believe it is difficult to a better value."
"Nagios XI is open source."
"Licensing costs are reasonable."
"Nagios Core does not have any payment, but Nagios XI requires payment for the license."
"For our country in North Africa, it's expensive and we could purchase another solution for that price. But it's a reasonable price if we're speaking in international terms."
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Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Financial Services Firm
24%
Computer Software Company
19%
Manufacturing Company
9%
Insurance Company
6%
Financial Services Firm
20%
Computer Software Company
14%
Manufacturing Company
8%
Comms Service Provider
5%
Educational Organization
47%
Computer Software Company
8%
Financial Services Firm
7%
Manufacturing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems,...
What do you like most about BigPanda?
One of the most valuable features of BigPanda is its user-friendly interface.
What is your experience regarding pricing and costs for BigPanda?
The pricing for BigPanda is reasonable compared to other event management tools, given its advantages.
What do you like most about Moogsoft?
Incident management is streamlined with Moogsoft. One standout feature is its unique situation-creation capability, d...
What needs improvement with Moogsoft?
The product roadmap doesn't align with our roadmap. We need more frequent updates and a total in-house hosted solutio...
What do you like most about Nagios XI?
It is an open-source platform with valuable features for performance and stability.
What is your experience regarding pricing and costs for Nagios XI?
The pricing for the Nagios XI product is good and better than other solutions. I would give it a four or five.
What needs improvement with Nagios XI?
The user interface needs improvement. Many tools have poor user interfaces, making them hard to manage and navigate.
 

Comparisons

 

Overview

 

Sample Customers

Nagios, ServiceNow, ITSM, NOC, CMDB Evolved, RemedyIncident Management Process
RetailNext
Nagios has over one million users globally, including AOL, DHL, McAfee, MCI, MTV, Yahoo!, Universal, Toshiba, Sony, Siemens, and JPMorgan Chase.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring. Updated: April 2025.
852,098 professionals have used our research since 2012.