We performed a comparison between Moogsoft and Splunk Enterprise Security based on real PeerSpot user reviews.
Find out in this report how the two IT Operations Analytics solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product currently seems to be a few steps ahead of the competition."
"The solution is extremely helpful with correlating IP failures and it has a very good sort of flow chart of IP systems. For example, if you see a failure in system A, you can track it down to the system causing the issue. This is a very handy feature."
"The Event Management feature is quite valuable."
"I like the prediction features."
"There are AI features in Moogsoft. Moogsoft has one wonderful feature that allows you to convert multiple alarms into situations. Generally, all other MoM tools get the alarms, and then convert it into an incident directly. There is one extra layer they have added before converting any alarm into an incident. Suppose there are multiple alarms that are somehow all related to a single source of issue. It converts all the alarms into a single situation, which then gets converted into an incident."
"Moogsoft AIOps integrates seamlessly with 50-plus IT monitoring, automation, service management, notification, and collaboration tools. It also provides a great and easy-to-use interface for observing."
"Incident management is streamlined with Moogsoft. One standout feature is its unique situation-creation capability, differentiating it from other fault management tools. While other tools typically convert alarms directly into tickets or incidents, Moogsoft adds a middle layer where multiple alarms can be aggregated into one incident. Moogsoft's strong AI capabilities also allow it to correlate similar alarms automatically based on past experiences."
"The AI component allows you to check previous cases and diagnose problems easily."
"It's extremely scalable. It's a very robust solution and certainly has the capability of handling far bigger data requirements than a lot of the other tools. Generally what ends up happening with me is that my clients tend, for the most part, to be mid-tier organizations where the cost of that solutions would be accompanying requirements for people just becomes way too prohibitive. Especially considering the model that they use for costing, which is based on the volume of data. Of course, they're going to put everything including the Coke machine as the ability to collect data off of it, because of course the more they can put through the tool the more money they make."
"Without Splunk Enterprise Security, it would be difficult for us to manage and prioritize alerts. There's a potential to lose track of important notifications, and it's essential to our security that we do not miss anything. Splunk has improved our investigations because the reporting and dashboarding make things so much easier. We can provide weekly or monthly reports. I also like Splunk's ability to integrate."
"Its compatibility with other SIEMS is very useful."
"We can ingest and correlate data from virtually any type of system."
"Its dashboard is valuable. If you have a good knowledge of how to create a dashboard, you can create any dashboard related to cybersecurity. If fine-tuned, the alarms that are triggered for instant review are also very valuable and useful."
"If I need to integrate devices for logs, it is easier with Splunk. We can integrate different applications, network devices, and databases. It is also very rich in documents. It is the best."
"Support is quick and competent."
"Its usability is the best part. It is easy for our developers to use if they want to search their logs, etc."
"I would like to see how Moogsoft integrates with the multi-cloud and brings out a single pane of glass, to see everything on one screen."
"I would like to see more integrations. It is rather difficult to install the enterprise systems with the agents."
"Some additional API interfacing would be great to enable getting the data out of AIOps programmatically."
"The tool needs to improve its support. It appears that the support responsiveness from Moogsoft is not aligned with the severity of the incident. Instead of proactively addressing issues, customers have to chase Moogsoft for resolution. In Moogsoft, unlike other tools like Splunk, the process follows a step-by-step sequence. You need to start each process in a specific order, typically following a sequence."
"I would like to see additional reports or information on the dashboard that includes metrics about CPU usage and memory."
"They are very much dependent on open-source technologies like RabbitMQ message bus. They are using open-source databases, Apache Tomcat, NGINX. If we face any issues with Apache Tomcat or the RabbitMQ message bus, then we do not get support from them. We have to troubleshoot it ourselves."
"They should consider including Chatbot."
"Moogsoft is dependent on external products to do orchestration and SOP-based functionality."
"The GUI can be improved to include some of the capabilities that other BI solutions have."
"Splunk Enterprise Security has not helped reduce our alert volume."
"The Web Application Firewall will send you too much information because it's more dedicated to security than a normal firewall."
"The administration of the cluster and app deployment to indexers or search heads can be done only using ssh access and command line, there is no GUI tools for that."
"Splunk can improve its third-party device application plugins."
"It needs a better way to export dynamic views without requiring a ton of code and user/pw."
"An area of improvement would be the licensing of the solution. They need a free license, which would allow faster lead times."
"DMC should be a little more intuitive with better dashboarding. Seeing the cause of data flow can be tough to track down."
Moogsoft is ranked 6th in IT Operations Analytics with 11 reviews while Splunk Enterprise Security is ranked 1st in IT Operations Analytics with 228 reviews. Moogsoft is rated 7.6, while Splunk Enterprise Security is rated 8.4. The top reviewer of Moogsoft writes "A cost-efffective cloud solution for noise filtration but needs enhanced interfaces". On the other hand, the top reviewer of Splunk Enterprise Security writes "It has a drag-and-drop interface, so you don't need to know SQL or Java to construct a query ". Moogsoft is most compared with ServiceNow IT Operations Management, BigPanda, Dynatrace, OpsRamp and SolarWinds NPM, whereas Splunk Enterprise Security is most compared with Wazuh, Dynatrace, IBM Security QRadar, Microsoft Sentinel and Elastic Security. See our Moogsoft vs. Splunk Enterprise Security report.
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