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BigFix vs Faronics Deep Freeze comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Unified Endpoint Management (UEM)
1st
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
336
Ranking in other categories
Configuration Management (2nd), Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Microsoft Security Suite (1st)
BigFix
Ranking in Unified Endpoint Management (UEM)
9th
Average Rating
8.6
Reviews Sentiment
6.3
Number of Reviews
99
Ranking in other categories
Configuration Management (9th), Endpoint Protection Platform (EPP) (33rd), Patch Management (8th)
Faronics Deep Freeze
Ranking in Unified Endpoint Management (UEM)
20th
Average Rating
7.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Unified Endpoint Management (UEM) category, the mindshare of Microsoft Intune is 26.0%, down from 33.3% compared to the previous year. The mindshare of BigFix is 5.5%, down from 7.2% compared to the previous year. The mindshare of Faronics Deep Freeze is 1.5%, down from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Endpoint Management (UEM) Mindshare Distribution
ProductMindshare (%)
Microsoft Intune26.0%
BigFix5.5%
Faronics Deep Freeze1.5%
Other67.0%
Unified Endpoint Management (UEM)
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Sr MacOS specialist engineer at Cyber24
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
AM
RPA Developer at Hexaware Technologies Limited
Successfully manage endpoint security and compliance while facing integration challenges
I have not come across any difficulties. I integrated it with ILMT (IBM License Metric Tool). It lets us identify all software being used in my organization with BigFix. It provides input of all types of software being used, including details and information about hardware specifications. I am more involved in software licensing and procurement, so I utilize this tool for procuring more licenses if needed for our company. After integration, we get different dashboards showcasing our IBM infrastructure, highlighting various issues in our environment that we can mitigate. I recommend BigFix to others. I rate BigFix a seven out of ten.
SD
IT Operations Officer (SCOPE) at United Nations World Food Programme
Allows us to revert to an optimal system state. I would like to see a faster Google Drive Sync.
* Deep Freeze: Ensures that I can maintain a baseline of an optimal system state where performance and system security are guaranteed. No matter how long a computer is in use, it will always revert to that same condition. * Data Igloo: Has been an important feature for me because on a frozen computer, the user's files and folders would have been redirected to the ThawSpace, thereby avoiding data loss upon a system restart. Users no longer have to worry when saving their files naturally to the Documents, Pictures, Music, Video, or Downloads folders or when manually saving their files to other locations. Data Igloo has been configured to handle all that.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The feature that we need occasionally but is really important is the ability to remotely wipe a device, control it, and perform similar functions."
"The best feature in Microsoft Intune is zero touch deployment, which allows me to automate many tasks compared to manually installing Windows and applications one by one, making it easier to enroll devices with Autopilot and pre-deploy applications."
"While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me."
"It's really easy to access."
"One of the biggest advantages of Microsoft Intune is that it brings the management of Windows, macOS, iOS, Android, and even Linux under a single pane of glass."
"For Windows services, there are multiple options within Intune to modernize it to be more internet-facing and dynamic."
"The many policies available in Microsoft Intune for managing our devices are valuable."
"Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."
"All the vendor patches are synchronized automatically, which is something you don't find in other tools."
"I think BigFix is a very good solution, and I rate it ten out of ten."
"Servers are patched more consistently than they have been previously."
"It is a one-stop tool that allows you to do everything; it supports reporting, vulnerability management, patch management, and configuration, and all things can be done in one tool."
"It enables us to patch our systems quickly and within expectations and to increase our volume as needed. It has also helped us compress our patch sites. We used to do it monthly but now we do it weekly."
"Patch management: We've gone from hideous to amazing."
"BigFix is a great product. The flexibility of putting together your own relevance and retrieving custom data from any one of your agents is a valuable feature. It is one of my favorite features because if a boss asks me, "How many of these devices do we have?", I can put together a report in two seconds."
"It represents to a customer a very strong and quick ROI, so the investment and value becomes very positive early on."
"The technical support is excellent, as they are persistent and thorough with their investigations, extremely polite and patient, and they keep me regularly updated on progress and tentative resolution schedules."
 

Cons

"The most significant challenge is reporting and monitoring. The reporting accuracy for deploying applications and all aspects of Intune needs to be improved."
"We had an APNS certificate set to expire last week. We tried to renew it two days before it expired. We logged in to the APNS portal but could not find that certificate. We didn't know where it went. All the iOS devices stopped working. We contacted the Apple and Microsoft teams, and each blamed the other. This is something that Microsoft should take care of. Last week, we had so many escalations from high-profile users who couldn't access corporate data on their devices."
"Intune should support platforms other than Windows. We have encountered several limitations, especially when handling iOS devices."
"I have been trying to contact technical support but haven't been able to reach anyone."
"Microsoft Intune lags market leaders, such as Apperian, in its MAM capabilities."
"There can be some added features, such as an improved dashboard."
"Intune has limited integration with non-Microsoft solutions."
"The pricing could be improved."
"I would eventually like to see a SaaS offering, a cloud-hosted BigFix instance where we only have to put a relay in our environment."
"I self-taught for this online, so the initial setup was a little difficult to pick up at first."
"The support of other 3rd party systems could be better."
"I would like to see different types of reporting and the ability to integrate closer with the cloud."
"Sometimes, because there are different modules, we'd get bounced to different help desks."
"It's not perfect, but it's close."
"I'd like to see better API integration with BigFix."
"We need a much better multi-tenant option."
"There were infinite reboot loops on some computers, especially during maintenance updates."
 

Pricing and Cost Advice

"I liked the tool's pricing until P2 came into effect. I am unsure about the current value versus the cost of the new licensing model."
"As a partner, we always look for how we can generate more revenue from a consulting point of view, but I do not see any complaints from the customer side regarding pricing, so they are satisfied with it."
"Microsoft Intune is not cost-effective as a standalone product."
"Consider the Microsoft Enterprise Mobility Suite rather than choosing specific sub-components, e.g. only Microsoft Intune."
"There is a cost benefit of using Microsoft Intune because of the packaging with other Microsoft products."
"My team members bundled it together with their Microsoft solutions, including Microsoft 365 and related products."
"Microsoft Intune is included in the E5 license at no additional cost."
"Intune's pricing is competitive. For example, the license of Blackberry's Enterprise Mobility Suite was costly, but Intune is affordable. It is included as an additional feature when you buy security enhancements for your organization. For example, let's say I have fifty users in my organization and all of them are using Microsoft cloud services, like Teams, Office 365, and OneDrive."
"You are charged per server and per workstation when using BigFix. ManageEngine is a lot cheaper than BigFix. There are some additional costs, such as support."
"We have a subscription-based contract with BigFix."
"I can estimate the reduced cost of servers maintenance to approximatively $500,000."
"The price of BigFix could be lower. However, I am always seeking a lower price."
"The price is very fair."
"When purchasing, buying with other IBM tools provided us with a very good discount in pricing."
"The cost is slightly high."
"The price of BigFix is better than the solutions. You are able to pay monthly or annually. There are not any hidden costs with BigFix. There is an additional cost for the SQL database."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
9%
Financial Services Firm
9%
Computer Software Company
9%
Government
8%
Financial Services Firm
13%
Manufacturing Company
9%
Government
8%
Computer Software Company
6%
University
19%
Government
14%
Computer Software Company
12%
Educational Organization
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business126
Midsize Enterprise54
Large Enterprise168
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise12
Large Enterprise67
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is pretty good and now follows a subscription model similar to other major software solutions, making it ...
What needs improvement with BigFix?
I have concerns about BigFix's pricing, which I find to be slightly on the higher side. While it may not be the most ...
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Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Tivoli Endpoint Manager
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Bath Academy, Uk, Coleraine Primary School 2118, Australia
Find out what your peers are saying about Microsoft, ManageEngine, Omnissa and others in Unified Endpoint Management (UEM). Updated: March 2026.
885,789 professionals have used our research since 2012.