ADP Streamline vs UKG comparison

Read 125 UKG reviews

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89% willing to recommend

ADP Streamline

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between ADP Streamline and UKG based on real PeerSpot user reviews.

Find out in this report how the two Benefits Administration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed ADP Streamline vs. UKG Report (Updated: June 2025).

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ADP Streamline vs. UKG

June 2025

Helped 856,873 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ADP Streamline

Ranking in Benefits Administration

13th

Average Rating

8.4

Number of Reviews

Ranking in other categories

Global Payroll (4th)

UKG

Ranking in Benefits Administration

5th

Average Rating

8.0

Reviews Sentiment

6.7

Number of Reviews

125

Ranking in other categories

Talent Management (6th), Employee Scheduling Software (1st), Cloud HCM (5th), Employee Time Tracking Software (5th), HR Analytics Software (2nd), Talent Acquisition (6th)

Mindshare comparison

As of June 2025, in the Benefits Administration category, the mindshare of ADP Streamline is 1.0%, up from 0.7% compared to the previous year. The mindshare of UKG is 7.6%, up from 6.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Benefits Administration

Featured Reviews

Abdul-Rauf

Manager Payroll Services & Operations at Meshsol Technologies

Simplifies payroll processing and reduces the need for extensive marketing efforts while providing scalability, compliance, and excellent stability

I believe there is room for enhancement in the scope of services. We encountered challenges at times in clearly defining it, particularly because the firewall domain is extensive and demands localization for this service. Consequently, there is occasional confusion regarding whether a service falls under the standard category or is considered an add-on. I think there is a need for a deeper level of comprehension.

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Talia Jean Paul

Global HR UKG Specialist at a outsourcing company with 10,001+ employees

Affordable but needs to improve its stability

Our company is testing the UKG Ready Mobile App, but there are some glitches. I feel that in the system when you log on to Kronos, UKG Dimensions, and UKG Workforce Central, we have different modules in different versions. With regards to the newer version, I feel the older version, which was UKG Workforce Central, was more user-friendly for the end user as opposed to the newer version, which looks a bit more complicated. When training someone who wants implementations to be done, it would be easier if you could hover above certain things, and it shows you or tells you exactly what it is. There are certain SAP modules that can be audible. If you click on it if someone is being a bit slow with regards to training, the tool will tell you what needs to be done and what needs not to be done by you, but for us, it is fine because we are in the back end with configuration and the administrators. I am talking about the need for improvements in the tool for the benefit of the end users. The explanation on UKG's community consists of training manuals and some of the other stuff that we use, and we send to our supervisors at the site. With the tool in place, catching onto white-collared employees is quicker. The tool is not quick to catch onto certain blue-collared employees in the plant or supervisors who are actually working with machinery and stuff because they are not as computer-centric as white-collared employees. If I could scan the tool across the globe with our site supervisors, there are a few loopholes in the tool. There are some issues with the tool's stability. For me, I would like someone who is building the system in the back end to know if a front-end user can manipulate the system. I am not going to rate the tool's scalability to be high. I would rate the tool's scalability to be at a mediocre level or at something like 50 percent, so there is a lot of room for improvement.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature was that everything was in one system."

"The advantage was that ADP Streamline was inherently designed to serve as a marketing engine for the company."

"They are very strong in terms of having a central regional system. A regional person can see and monitor the calendar for each different country."

"I like the reporting feature as it allows me to generate reports independently without relying on a payroll consultant."

"The solution's employee experience is pretty good."

"The solution has improved our organization by helping us cut hours and lessen our labor force. It saved us probably over $100,000 in just the last couple of years."

"It enables us to manage the system ourselves. We don't need an additional team to do a lot of maintenance and add the things that we want."

"The solution's UI is good. Also, it is very easy to use."

"The employee self-service feature is most valuable. This is the restaurant industry, and they have a mobile app that allows employees to go in and manage their data. So, employees can manage direct deposit accounts, emergency contacts, and other things in the app. That's definitely the biggest benefit."

"The fact that I can see the whole HR information in a single point is valuable. There is a unified view of everything, which is good. Previously, we had many different systems for each part of the information. Now, it is all centralized. It is very good."

"Overall, I would rate UKG nine out of ten."

"UKG allows us to customize our home screen so that we can easily monitor important items on a daily basis."

More UKG pros

Cons

"Having more clear guidance on design and training would be beneficial."

"They could improve the service relationship manager (SRM), because they have an SRM which is not familiar with Simple."

"The UI could be improved to be a bit more modern or trendy because it looks old-fashioned compared to other systems."

"I think there is a need for a deeper level of comprehension."

"The system is slow sometimes."

"Certainly, the time and attendance and the payroll integration need a lot of work. They are disjointed pieces, and they don't work smoothly together. That's the main drawback."

"The tool needs improvement on the configuration side."

"Since UKG is a SaaS software, other parts of the application or add-on solutions are not the best in class or very configurable."

"I would like the capability to use UKG as a single platform without the need to alternate between systems."

"The solution could use better reporting with standard reports. We use the Cognos platform in BI for a lot of our reporting. However, they need to have more robust standard reporting available to their user base."

"UKG has complex clock-in and clock-out features. It changes things too often, and it feels like the tool is constantly changing things without testing before implementing changes in production. Additionally, it doesn't communicate these changes very well."

"Reporting is always a hurdle for any user just because it is so extensive. They provide a lot of out-of-the-box reports, but it is something that you always need to work on because you need more advanced writing of reports."

More UKG cons

Pricing and Cost Advice

"Our company had a standardized pricing model based on the number of employees."

"The amount we pay is not low, and it is not high. It is average."

"I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."

"If you're going for the full suite, it can be fairly pricey."

"UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."

"While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."

"The pricing depends on the number of licenses we buy."

"The platform is not affordable but also not the most expensive."

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Top Industries

By visitors reading reviews

Financial Services Firm

19%

Computer Software Company

12%

Insurance Company

Manufacturing Company

Educational Organization

74%

Computer Software Company

Healthcare Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about ADP Streamline?

The advantage was that ADP Streamline was inherently designed to serve as a marketing engine for the company.

What needs improvement with ADP Streamline?

What is your primary use case for ADP Streamline?

We used it for our payroll processing needs. It was handled in-house, with data transmission occurring through the PPC tool.

What needs improvement with UKG?

UKG needs more publicity. It is a productive ERP ( /categories/erp ) application, but many people in the IT market are not aware of it. Greater awareness could increase its adoption.

What is your primary use case for UKG?

I worked for a healthcare organization and a university. Most organizations use UKG ( /products/ukg-reviews ) to track employee timesheets, capturing accurate swipe-in and swipe-out data. UKG ( /pr...

What advice do you have for others considering UKG?

Publicity is very important for any software. If people aren't aware of UKG, despite its productivity, they won't use it. Expanding the awareness is essential for greater adoption. Overall, I would...

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May 2025

Also Known As

No data available

UKG Pro, UKG Dimensons, UKG Ready

Overview

ADP Streamline provides a simple, consistent set of processes and tools for managing your multi-country payroll and human resources administration. You benefit from ADP's knowledge of local requirements and access to local resources. By using an outsourced service model you can focus on running your company as efficiently as possible, right from your headquarters. ADP Streamline also connects with ADP GlobalView for a complete global Human Capital Management solution.

ADP

At UKG, our purpose is people — real people with real challenges, and a simple request. Help me keep my employees productive, connected, and happy. So that’s what we did.

We’ve created an unmatched suite of HR and workforce management solutions, backed by our people who care about yours. Our solutions deliver global workforce experiences that truly reflect the connection between life and work today. That means insights are deeper. Work is easier. And interactions are more meaningful.

Sample Customers

Lenovo, ConvaTec, Syngenta, Brady Corporation, Covidien, TomTom

Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon