ADP Streamline vs UKG comparison

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ADP Streamline

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Executive Summary

We performed a comparison between ADP Streamline and UKG based on real PeerSpot user reviews.

Find out in this report how the two Benefits Administration solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed ADP Streamline vs. UKG Report (Updated: September 2025).

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ADP Streamline vs. UKG

September 2025

Helped 867,370 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ADP Streamline

Ranking in Benefits Administration

14th

Average Rating

8.4

Number of Reviews

Ranking in other categories

Global Payroll (4th)

UKG

Ranking in Benefits Administration

5th

Average Rating

8.0

Reviews Sentiment

6.7

Number of Reviews

125

Ranking in other categories

Talent Management (6th), Employee Scheduling Software (1st), Cloud HCM (5th), Employee Time Tracking Software (2nd), HR Analytics Software (3rd), Talent Acquisition (6th)

Mindshare comparison

As of September 2025, in the Benefits Administration category, the mindshare of ADP Streamline is 1.1%, up from 0.8% compared to the previous year. The mindshare of UKG is 7.9%, up from 7.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Benefits Administration Market Share Distribution
Product	Market Share (%)
UKG	7.9%
ADP Streamline	1.1%
Other	91.0%

Benefits Administration

Featured Reviews

Abdul-Rauf

Manager Payroll Services & Operations at Meshsol Technologies

Simplifies payroll processing and reduces the need for extensive marketing efforts while providing scalability, compliance, and excellent stability

I believe there is room for enhancement in the scope of services. We encountered challenges at times in clearly defining it, particularly because the firewall domain is extensive and demands localization for this service. Consequently, there is occasional confusion regarding whether a service falls under the standard category or is considered an add-on. I think there is a need for a deeper level of comprehension.

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Talia Jean Paul

Global HR UKG Specialist at a outsourcing company with 10,001+ employees

Affordable but needs to improve its stability

Our company is testing the UKG Ready Mobile App, but there are some glitches. I feel that in the system when you log on to Kronos, UKG Dimensions, and UKG Workforce Central, we have different modules in different versions. With regards to the newer version, I feel the older version, which was UKG Workforce Central, was more user-friendly for the end user as opposed to the newer version, which looks a bit more complicated. When training someone who wants implementations to be done, it would be easier if you could hover above certain things, and it shows you or tells you exactly what it is. There are certain SAP modules that can be audible. If you click on it if someone is being a bit slow with regards to training, the tool will tell you what needs to be done and what needs not to be done by you, but for us, it is fine because we are in the back end with configuration and the administrators. I am talking about the need for improvements in the tool for the benefit of the end users. The explanation on UKG's community consists of training manuals and some of the other stuff that we use, and we send to our supervisors at the site. With the tool in place, catching onto white-collared employees is quicker. The tool is not quick to catch onto certain blue-collared employees in the plant or supervisors who are actually working with machinery and stuff because they are not as computer-centric as white-collared employees. If I could scan the tool across the globe with our site supervisors, there are a few loopholes in the tool. There are some issues with the tool's stability. For me, I would like someone who is building the system in the back end to know if a front-end user can manipulate the system. I am not going to rate the tool's scalability to be high. I would rate the tool's scalability to be at a mediocre level or at something like 50 percent, so there is a lot of room for improvement.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The advantage was that ADP Streamline was inherently designed to serve as a marketing engine for the company."

"They are very strong in terms of having a central regional system. A regional person can see and monitor the calendar for each different country."

"The most valuable feature was that everything was in one system."

"I like the reporting feature as it allows me to generate reports independently without relying on a payroll consultant."

"The tool improved employee onboarding efficiency, especially in healthcare, where timely onboarding is crucial. This change directly impacted retention rates positively. It was a massive project that involved various teams working together. It took about a year to revamp the entire process and ensure compliance. However, once implemented, it improved employee satisfaction by saving them two whole days in the onboarding process."

"The pay policies and approvals are valuable features."

"We use the tool for various functions, including payroll, HR, recruiting, onboarding, and workforce management. We've implemented all these modules across all the clients I've worked with."

"I like UKG's integration."

"The most valuable feature is being able to get time management reports which break out reclassified jobs and departments to separate areas of the company. This allows for better tracking of hours spent in certain jobs and where more hours may be needed."

"The solution's UI is good. Also, it is very easy to use."

"Overall, I would rate UKG nine out of ten."

"The solution has improved our organization by helping us cut hours and lessen our labor force. It saved us probably over $100,000 in just the last couple of years."

More UKG pros

Cons

"I think there is a need for a deeper level of comprehension."

"They could improve the service relationship manager (SRM), because they have an SRM which is not familiar with Simple."

"Having more clear guidance on design and training would be beneficial."

"The UI could be improved to be a bit more modern or trendy because it looks old-fashioned compared to other systems."

"The tool needs improvement on the configuration side."

"The navigation on the screen could be better. Sometimes, I have to dig a little bit deep to find what I need. Everything is there. It just needs to be a little bit smoother."

"The system is slow sometimes."

"The solution could use better reporting with standard reports. We use the Cognos platform in BI for a lot of our reporting. However, they need to have more robust standard reporting available to their user base."

"UKG could be a little more flexible in some areas."

"Reporting is always a hurdle for any user just because it is so extensive. They provide a lot of out-of-the-box reports, but it is something that you always need to work on because you need more advanced writing of reports."

"One area where UKG could improve is in its ability to understand its own competency and then work hard to improve it."

"I would like to see more functionality in the next release to be able to get hours and dollars per calendar month rather than just by payroll in the Business Intelligence reports."

More UKG cons

Pricing and Cost Advice

"The amount we pay is not low, and it is not high. It is average."

"Our company had a standardized pricing model based on the number of employees."

"The platform is not affordable but also not the most expensive."

"If you're going for the full suite, it can be fairly pricey."

"While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."

"The pricing depends on the number of licenses we buy."

"I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."

"UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."

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Top Industries

By visitors reading reviews

Financial Services Firm

21%

Computer Software Company

13%

Insurance Company

13%

Real Estate/Law Firm

Manufacturing Company

10%

Comms Service Provider

Computer Software Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	1
Large Enterprise	4

By reviewers
Company Size	Count
Small Business	48
Midsize Enterprise	43
Large Enterprise	48

Questions from the Community

What do you like most about ADP Streamline?

The advantage was that ADP Streamline was inherently designed to serve as a marketing engine for the company.

What needs improvement with ADP Streamline?

What is your primary use case for ADP Streamline?

We used it for our payroll processing needs. It was handled in-house, with data transmission occurring through the PPC tool.

What needs improvement with UKG?

UKG needs more publicity. It is a productive ERP ( /categories/erp ) application, but many people in the IT market are not aware of it. Greater awareness could increase its adoption.

What is your primary use case for UKG?

I worked for a healthcare organization and a university. Most organizations use UKG ( /products/ukg-reviews ) to track employee timesheets, capturing accurate swipe-in and swipe-out data. UKG ( /pr...

What advice do you have for others considering UKG?

Publicity is very important for any software. If people aren't aware of UKG, despite its productivity, they won't use it. Expanding the awareness is essential for greater adoption. Overall, I would...

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Also Known As

No data available

UKG Pro, UKG Dimensons, UKG Ready

Overview

ADP Streamline provides a simple, consistent set of processes and tools for managing your multi-country payroll and human resources administration. You benefit from ADP's knowledge of local requirements and access to local resources. By using an outsourced service model you can focus on running your company as efficiently as possible, right from your headquarters. ADP Streamline also connects with ADP GlobalView for a complete global Human Capital Management solution.

ADP

At UKG, our purpose is people — real people with real challenges, and a simple request. Help me keep my employees productive, connected, and happy. So that’s what we did.

We’ve created an unmatched suite of HR and workforce management solutions, backed by our people who care about yours. Our solutions deliver global workforce experiences that truly reflect the connection between life and work today. That means insights are deeper. Work is easier. And interactions are more meaningful.

Sample Customers

Lenovo, ConvaTec, Syngenta, Brady Corporation, Covidien, TomTom

Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon