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BambooHR vs MHR iTrent comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BambooHR
Ranking in Benefits Administration
9th
Ranking in Cloud HCM
9th
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
33
Ranking in other categories
Talent Management (10th)
MHR iTrent
Ranking in Benefits Administration
20th
Ranking in Cloud HCM
25th
Average Rating
4.6
Reviews Sentiment
4.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Cloud HCM category, the mindshare of BambooHR is 2.8%, down from 3.0% compared to the previous year. The mindshare of MHR iTrent is 1.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM Mindshare Distribution
ProductMindshare (%)
BambooHR2.8%
MHR iTrent1.1%
Other96.1%
Cloud HCM
 

Featured Reviews

Ram-Mohan - PeerSpot reviewer
Senior Software Engineer at Align Technology
Pre-built adapters simplify CI/CD processes but monitoring improvements are needed
If Bamboo can provide a dashboard with tool health, such as whether the master or instance has the required space, it would be beneficial. Sometimes, when I trigger a build, it ends with no space on the agent machine where the agents are installed. If Bamboo can create an internal monitoring mechanism and display the tool's health status on the landing page or homepage, it would help end users and DevOps Engineers like me.
reviewer2215695 - PeerSpot reviewer
NA at a university with 5,001-10,000 employees
A scalable solution with good functionalities, but customer support needs to improve
Customer support and getting help from MHR iTrent are not great at all. MHR iTrent concentrates too much on sales, like a selling mechanism. They don't concentrate on helping their existing clients get the most out of the solution. All they're interested in is selling you something else to add on.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It made the HR department more flexible; we can track employee records and trace the reports."
"This is a scalable solution. We have not experienced any issues."
"It is a great HR product for your business."
"I would advise others to implement it as it is a very helpful people management tool."
"The scalability of BambooHR is good."
"The BambooHR system makes it a lot faster for me to review and follow-up with candidates and it saves me time from having to print or distribute candidates that need to be reviewed with executives."
"It is VERY user friendly, and we are constantly getting unsolicited positive feedback from employees."
"It is fantastic, customers love it."
"MHR iTrent's functionality and the payroll part are good."
"The retrospection feature within iTrent is really good and better than what some other software provides. It's really useful."
 

Cons

"We have encountered stability issues. The product can be unstable at times."
"If Bamboo can provide a dashboard with tool health, such as whether the master or instance has the required space, it would be beneficial."
"However, if we compare the accrual balance days from Bamboo versus real days, sometimes we have to reconcile it by manual adjustment."
"It would be useful to have the possibility to assign a task to the different users within the software."
"Days off to be redeemed do not appear when a user cancels the days when people are off."
"BambooHR needs to have more flexibility around performance management."
"We have had scalability issues. It is not ideal for companies operating in multiple regions."
"There are some issues with the job tab under my info where you add the salary."
"Customer support and getting help from MHR iTrent are not great at all."
"MHR's customer service needs to improve. It's dreadful at the moment. They're not very customer-focused."
 

Pricing and Cost Advice

"I rate the tool's pricing an eight out of ten."
"We pay a monthly subscription to use the solution. The subscript model is based on how many employees we have active."
"It was definitely cheaper than some of the larger systems."
"Price-wise, the solution is in the middle compared to other tools offering similar functionalities."
Information not available
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Top Industries

By visitors reading reviews
Comms Service Provider
18%
Construction Company
11%
Manufacturing Company
9%
University
7%
Comms Service Provider
12%
University
10%
Computer Software Company
9%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise9
Large Enterprise4
No data available
 

Questions from the Community

What advice do you have for others considering BambooHR?
Organizations of all sizes, especially those that are experiencing rapid growth, want to have a way to effectively manage their HR operations. Our organization feels that BambooHR is an HR manageme...
What needs improvement with BambooHR?
If Bamboo can provide a dashboard with tool health, such as whether the master or instance has the required space, it would be beneficial. Sometimes, when I trigger a build, it ends with no space o...
What is your primary use case for BambooHR?
I am a DevOps Engineer and I mostly deal with the Bamboo CI/CD automation part. I facilitate my team by providing the environment to run their tests. Generally, I create the pipelines that take the...
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Comparisons

 

Also Known As

No data available
MidlandHR iTrent, iTrent
 

Overview

 

Sample Customers

Stance, SoundCloud, Reddit, Shopify, 99designs, Stitcher, Disqus, Beans & Brews, Stacy and Witbeck, Vino Farms, MokiMobility, SecurityMetrics
Brighton and Hove City Council, Cafcass, Capel Manor College, Chesterfield Royal Hospital NHS, City and Islington College, City West Housing, Coventry University, Denbighshire County Council, Dudley College, Dyfed Powys Police Force, East Durham College
Find out what your peers are saying about BambooHR vs. MHR iTrent and other solutions. Updated: May 2026.
899,258 professionals have used our research since 2012.