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BambooHR vs MHR iTrent comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BambooHR
Ranking in Benefits Administration
8th
Ranking in Cloud HCM
9th
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
33
Ranking in other categories
Talent Management (15th)
MHR iTrent
Ranking in Benefits Administration
22nd
Ranking in Cloud HCM
23rd
Average Rating
4.6
Reviews Sentiment
4.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Cloud HCM category, the mindshare of BambooHR is 2.9%, down from 3.1% compared to the previous year. The mindshare of MHR iTrent is 1.0%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM Mindshare Distribution
ProductMindshare (%)
BambooHR2.9%
MHR iTrent1.0%
Other96.1%
Cloud HCM
 

Featured Reviews

Ram-Mohan - PeerSpot reviewer
Senior Software Engineer at Align Technology
Pre-built adapters simplify CI/CD processes but monitoring improvements are needed
If Bamboo can provide a dashboard with tool health, such as whether the master or instance has the required space, it would be beneficial. Sometimes, when I trigger a build, it ends with no space on the agent machine where the agents are installed. If Bamboo can create an internal monitoring mechanism and display the tool's health status on the landing page or homepage, it would help end users and DevOps Engineers like me.
reviewer2215695 - PeerSpot reviewer
NA at a university with 5,001-10,000 employees
A scalable solution with good functionalities, but customer support needs to improve
Customer support and getting help from MHR iTrent are not great at all. MHR iTrent concentrates too much on sales, like a selling mechanism. They don't concentrate on helping their existing clients get the most out of the solution. All they're interested in is selling you something else to add on.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The performance goals and personal features of every employee with the dashboard is most valuable."
"I would advise others to implement it as it is a very helpful people management tool."
"Honestly, all of the features are valuable to me."
"I like that it keeps everything easily accessible, from signed documents to outlines of our benefits plans, etc. It is really a one-stop shop."
"The product is user-friendly."
"The BambooHR system makes it a lot faster for me to review and follow-up with candidates and it saves me time from having to print or distribute candidates that need to be reviewed with executives."
"It provides great applicant tracking and documentation for our needs."
"It is fantastic, customers love it."
"The retrospection feature within iTrent is really good and better than what some other software provides. It's really useful."
"MHR iTrent's functionality and the payroll part are good."
 

Cons

"We have encountered stability issues. The product can be unstable at times."
"The performance could be improved. When you save some documents, it takes longer to store them in BambooHR's systems than it used to. Something needs to be upgraded or fixed in the code. Alow, we provide services to other companies, so Bamboo isn't able to help us in many areas because of the way we work."
"We had stability issues once or twice. The most significant issue was when there was an outage for a few hours and there was no out-of-hours support available."
"I would like to see some improvements with custom reports and Signature templates."
"I would like to be able to export some documents into PDFs a little easier. Right now, only HR can update the training record and as you scale your company, managing the system can be manual and time consuming."
"In the BambooHR performance management annual evaluations we have some limits to the questions. We can only add four extra questions, and they already have three basic questions, this is not easy for us. We would like to have more flexibility with the questions."
"If Bamboo can provide a dashboard with tool health, such as whether the master or instance has the required space, it would be beneficial."
"If you are dealing with two or more businesses under one company name, it is not possible to transfer employees between companies if they have a separate bamboo set up."
"Customer support and getting help from MHR iTrent are not great at all."
"MHR's customer service needs to improve. It's dreadful at the moment. They're not very customer-focused."
 

Pricing and Cost Advice

"I rate the tool's pricing an eight out of ten."
"Price-wise, the solution is in the middle compared to other tools offering similar functionalities."
"We pay a monthly subscription to use the solution. The subscript model is based on how many employees we have active."
"It was definitely cheaper than some of the larger systems."
Information not available
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Top Industries

By visitors reading reviews
Comms Service Provider
20%
Construction Company
12%
Manufacturing Company
8%
Outsourcing Company
6%
Comms Service Provider
14%
Retailer
10%
Outsourcing Company
9%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise9
Large Enterprise3
No data available
 

Questions from the Community

What advice do you have for others considering BambooHR?
Organizations of all sizes, especially those that are experiencing rapid growth, want to have a way to effectively manage their HR operations. Our organization feels that BambooHR is an HR manageme...
What needs improvement with BambooHR?
If Bamboo can provide a dashboard with tool health, such as whether the master or instance has the required space, it would be beneficial. Sometimes, when I trigger a build, it ends with no space o...
What is your primary use case for BambooHR?
I am a DevOps Engineer and I mostly deal with the Bamboo CI/CD automation part. I facilitate my team by providing the environment to run their tests. Generally, I create the pipelines that take the...
Ask a question
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Comparisons

 

Also Known As

No data available
MidlandHR iTrent, iTrent
 

Overview

 

Sample Customers

Stance, SoundCloud, Reddit, Shopify, 99designs, Stitcher, Disqus, Beans & Brews, Stacy and Witbeck, Vino Farms, MokiMobility, SecurityMetrics
Brighton and Hove City Council, Cafcass, Capel Manor College, Chesterfield Royal Hospital NHS, City and Islington College, City West Housing, Coventry University, Denbighshire County Council, Dudley College, Dyfed Powys Police Force, East Durham College
Find out what your peers are saying about BambooHR vs. MHR iTrent and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.