BackupAssist vs Commvault Cloud comparison

BackupAssist and Commvault are both solutions in the Backup and Recovery category. BackupAssist is ranked #63, while Commvault is ranked #4 with an average rating of 8.2. BackupAssist holds a 0.8% mindshare in BRS, compared to Commvault’s 3.4% mindshare. Additionally, 100% of BackupAssist users are willing to recommend the solution, compared to 95% of Commvault users who would recommend it.

BackupAssist

Read 5 BackupAssist reviews

2,131 Views
2,046 Comparison Views

100% willing to recommend

Commvault Cloud

Read 113 Commvault Cloud reviews

27,958 Views
16,216 Comparison Views

95% willing to recommend

BackupAssist

Commvault Cloud

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Sep 11, 2024

Commvault Cloud and BackupAssist are both leading solutions in the backup and recovery market. Commvault Cloud often edges out BackupAssist in terms of advanced functionalities that may justify its price for many users.

Features: Commvault Cloud is highly valued for its advanced data management options, automated recovery processes, and broad cloud integration capabilities. Users appreciate its robust and flexible configurations, offering tailored solutions for complex needs. BackupAssist is noted for its straightforward backup procedures, ease of setup, and user-friendly design. It provides effective disaster recovery features without the complexity.

Room for Improvement: Users suggest that Commvault Cloud could benefit from a more intuitive design and improved speed for large-scale deployments. Integration with certain third-party tools is also an area where enhancements are desired. For BackupAssist, users highlight a need for more advanced features such as broader cloud support and more robust reporting tools.

Ease of Deployment and Customer Service: Commvault Cloud has a more complex deployment process often requiring specialized knowledge, but users note the extensive support and comprehensive documentation available. BackupAssist is praised for its quick setup and straightforward deployment model, significantly reducing the time and expertise needed. Customer service for both products receives positive reviews, though Commvault Cloud is noted for more detailed guidance and support resources.

Pricing and ROI: Commvault Cloud generally has a higher setup cost due to its extensive feature set. Many users feel that the investment is justified by the ROI, citing long-term cost savings from its advanced features. BackupAssist is considered budget-friendly, with low initial investment and quick ROI due to its efficient and straightforward functionality. Users appreciate the upfront affordability and value for essential backup tasks with BackupAssist compared to the potentially higher long-term value of Commvault Cloud’s comprehensive functionality.

To learn more, read our detailed BackupAssist vs. Commvault Cloud Report (Updated: June 2026).

Buyer's Guide

BackupAssist vs. Commvault Cloud

June 2026

Download the complete report

Helped 902,988 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BackupAssist

Ranking in Backup and Recovery

63rd

Average Rating

8.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

MSP Backup (12th)

Commvault Cloud

Ranking in Backup and Recovery

4th

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

113

Ranking in other categories

eDiscovery (2nd), Cloud Backup (3rd), Disaster Recovery as a Service (3rd), Disaster Recovery (DR) Software (5th), SaaS Backup (2nd), Container Backup Software (2nd), Autonomous Operational Resilience (2nd)

Mindshare comparison

As of July 2026, in the Backup and Recovery category, the mindshare of BackupAssist is 0.8%, up from 0.3% compared to the previous year. The mindshare of Commvault Cloud is 3.4%, down from 7.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Mindshare Distribution
Product	Mindshare (%)
Commvault Cloud	3.4%
BackupAssist	0.8%
Other	95.8%

Backup and Recovery

Featured Reviews

RichardMukarakate

Director at Gemini Systems

Provides ransomware protection, does good reporting, and is close to perfect for our use case

The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.

Read full review

Ankit Gagneja

Cloud Solution Architect at Tata Consultancy

Hybrid backup strategy has improved recovery orchestration and now supports flexible DR planning

I think improvements could be made in Commvault Cloud. Lately what I have seen is that there are AI capabilities that different data protection organizations are coming up with, which basically revolves around tiering of not frequently accessible data to glacier kind of storage, plus bringing in a high level of compression and deduplication capabilities. All those features I believe are there in other customers and they are bringing in new use cases from the AI perspective which I have not recently seen in Commvault. I have seen that Dell does have such features. We recently pitched a solution to the customers where we talked about data tiering and the other AI use cases, identifying the data by itself and autonomously taking decisions on how to tier the data between the different storage classes that we have. Those kind of capabilities that we have proposed to the customer as far as the partner solutions are concerned. I would like to see AI capabilities in Commvault Cloud. The rest of the features pretty much align with the other enterprise solutions that we have in the market. It is just the AI capability that is being asked by the customers as well as that I see missing with Commvault.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I would definitely recommend this solution to others."

"I have found that the backups are usually very successful."

"What you want is software that can be relied upon at the moment when a server goes down, you can backup simply and reliably, BackupAssist fulfilled this criterion."

"We managed to have good backups which were easy to recover, and easy backup of MS Exchange and SQL databases."

"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."

"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."

"Now that we are using the solution, we get notified online when our backups are done."

"I find BackupAssist very convenient to work on and I really like its user interface."

More BackupAssist pros

"Commvault Cloud stands out for its ease of use and reliable backups, along with its ability to handle large data volumes for VMs, servers, and applications."

"IntelliSnap for snapshot collection is one of the most efficient and easiest ways to back up large amounts of data."

"This is a very stable product."

"The most important feature is that everything can be controlled using a single console."

"Commvault is also a very reliable backup solution; this is one of our main use cases."

"Commvault just doesn't have any weaknesses in their product lineup, so it is the ability to do everything that really sets Commvault apart."

"In summary, this is a unified product that is simple to use and a good backup solution."

"Overall, this is a unified solution and it's wonderful."

More Commvault Cloud pros

Cons

"Has a few problems working with snapshots time-outs and failed backups."

"The solution needs a dashboard or some form of central control from which you can manage all backups."

"It stopped doing my backups after I did the last update on it."

"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."

"One issue I had with this program, was that I couldn't get it to back up my Linux virtual machines."

"In the future I would like to see more support for Linux."

"Mostly controls, visibility, cost allocation."

"It would be nice to have just one email report come in, then we can filter out failures. If everything is backed up, we really don't need to see the report. If it is in a single report. A simpler customised report would be good."

"Data center backup must be improved."

"The initial setup was complicated."

"Reduce the complexity for better understanding of the reports. There are a lot of variables in which you can get confused while elaborating on reports."

"I would like to see a more user-friendly GUI."

"They can always improve the interface design to make it easier. Sometimes, you need to click two or three times to do something. They should look at what tabs are used most and make them more accessible, to cut the time it takes to get to that information."

"Commvault is complex even if the product has comprehensive solutions and covers pretty much every technology out there. There's no unified way to manage all of the products on one single console."

More Commvault Cloud cons

Pricing and Cost Advice

"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."

"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."

"The product pricing here in Zimbabwe is good, I cannot complain."

"There's a yearly licensing cost. The costs might be around $2000 USD annually."

"It is cheaper than NetBackup, but its price can be lower. If a good solution can be cheaper, it is always an advantage. Its licensing is on a yearly basis."

"The price is a little bit high."

"Licensing fees are billed on a yearly basis."

"In India, this is a very expensive product."

"The solution is expensive. However, there are no additional costs involved. I rate the pricing a five out of ten."

"I would rate the price of Commvault Cloud seven out of ten with ten being the cheapest."

"It is quite expensive when compared to other applications in the market. Its license is completely based on workload capacity. If I buy a license for 100 terabytes, I can back up anything. I can back up any platform, technology, or application, which is an advantage. Previously, we had to buy an agent for a particular application, and the cost was different for each agent. Now, the cost is completely based on the storage capacity. The license for one terabyte can cost around $1,700 for backing up anything from your environment."

"The pricing has improved. It is simplified compared to the way that it was a few years ago. It is fairly straightforward and pretty easy to articulate to customers, which is handy."

More Commvault Cloud pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Backup and Recovery solutions are best for your needs.

See recommendations

902,988 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Construction Company

27%

Financial Services Firm

16%

Comms Service Provider

12%

Outsourcing Company

Manufacturing Company

11%

Financial Services Firm

10%

Computer Software Company

10%

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	58
Midsize Enterprise	24
Large Enterprise	82

Questions from the Community

Ask a question

Earn 20 points

What is your experience regarding pricing and costs for ThreatWise?

Commvault Cloud is expensive, and there is room for the price to be 10-15 percent lower than what they are charging currently.

See all answers

What needs improvement with ThreatWise?

See all answers

What is your primary use case for ThreatWise?

I work with a variety of backup solutions including Commvault, Avamar, Rubrik, and similar tools. I am part of Tata Consultancy Services where we pitch all these solutions to customers from the bac...

See all answers

Comparisons

Datto SIRIS vs BackupAssist

Compared 6% of the time

SnapShooter vs BackupAssist

Compared 6% of the time

Acronis Cyber Protect vs BackupAssist

Compared 6% of the time

BDRShield vs BackupAssist

Compared 6% of the time

Veeam Data Platform vs BackupAssist

Compared 5% of the time

More BackupAssist Competitors

Rubrik vs Commvault Cloud

Compared 7% of the time

Veeam Data Platform vs Commvault Cloud

Compared 7% of the time

Cohesity DataProtect vs Commvault Cloud

Compared 3% of the time

AWS Backup vs Commvault Cloud

Compared 2% of the time

Acronis Cyber Protect vs Commvault Cloud

Compared 2% of the time

More Commvault Cloud Competitors

Product Reports

Buyer's Guide

BackupAssist

June 2026

Download BackupAssist product report

Buyer's Guide

Commvault Cloud

June 2026

Download Commvault Cloud product report

Also Known As

No data available

Commvault Complete Data Protection, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise

Overview

BackupAssist is a versatile backup software offering tape and drive backups, customizable alerts, Exchange and SQL backups with options for network and cloud data storage, including AWS and Wasabi, ensuring data safety and ease of recovery.

BackupAssist provides reliable backup solutions for businesses with its intuitive interface and straightforward recovery process. It supports a range of storage media and offers cloud storage solutions. While consistently updated, it faces compatibility issues with Linux virtual machines and iSCSI connectivity. There's room for improvement in its marketing and a centralized dashboard is needed. Its Exchange backup processes require attention, and it lacks a dedicated support line, impacting user experience. Deployment covers a variety of servers including file and active directory, demonstrating flexibility in server management and backup processes.

What are the important features of BackupAssist?

Versatile Backup Options: Supports tape, drive, and cloud storage solutions including AWS and Wasabi.
Customizable Alerts: Keeps stakeholders informed with adjustable notifications.
Exchange and SQL Support: Provides dedicated support for critical applications.
Ransomware Protection: Incorporates ransomware checks to enhance security.
User-Friendly: Features an easy-to-navigate interface simplifying backup management.

What benefits should users expect in reviews?

Easy Recovery: Ensures straightforward data restoration processes.
Comprehensive Support: Knowledgebase resources aid in troubleshooting and feature evolution.
Reliable Updates: Regular updates promise continuous improvement.
Flexible Cloud Integration: Options for AWS and Wasabi cater to diverse requirements.
Stability During Power Outages: Maintains data integrity when power issues occur.

In industries, BackupAssist is implemented extensively for server backups, particularly in managing Hyper-V hosts to iSCSI devices, covering vast data volumes and supporting numerous virtual machines. It plays a crucial role in backing up essentials like Exchange, databases, payroll systems, and active directory across multiple sectors by providing on-premise and offsite data retention solutions.

BackupAssist

Commvault Cloud offers comprehensive data management with strong backup and recovery, security, and compliance across hybrid and multi-cloud setups. Supporting a variety of applications, its cost optimization and integration capabilities enhance data management and infrastructure operations.

Commvault Cloud facilitates seamless data management and protection for organizations dealing with complex IT infrastructures. Its capabilities spread across hybrid and multi-cloud environments, ensuring robust disaster recovery and compliance, while optimizing storage strategies. Extensive application compatibility and integration with IT infrastructure solutions allow for efficient data movement and enhanced security.

What are the key features of Commvault Cloud?

Backup and Recovery: Reliable data protection across environments.
Data Management: Seamless operations in hybrid and multi-cloud contexts.
Disaster Recovery: Comprehensive recovery features.
Compliance: Ensures adherence to regulatory standards.
Security: Advanced encryption and threat detection.
Cost Optimization: Efficient strategies and resource utilization.
Integration: Supports a wide array of IT applications.

What benefits should be evaluated in reviews?

Data Security: Protects sensitive information effectively.
Scalability: Adapts to extensive infrastructure needs.
Cost Efficiency: Reduces expenses through optimization.
Simplified Management: Streamlined for better operations.
Comprehensive Support: Enhances compatibility and usability.

In industries like finance, healthcare, and technology, Commvault Cloud supports the protection of virtual machines, databases, and physical systems. It facilitates Office 365, SQL, and VMware backups, ensuring disaster recovery and compliance, while meeting the demanding storage requirements and safeguarding data integrity per industry standards.

Commvault

Sample Customers

Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company

Buyer's Guide

BackupAssist vs. Commvault Cloud

June 2026

Free Report: BackupAssist vs. Commvault Cloud

Find out what your peers are saying about BackupAssist vs. Commvault Cloud and other solutions. Updated: June 2026.

DOWNLOAD NOW

902,988 professionals have used our research since 2012.

See our BackupAssist vs. Commvault Cloud report.

See our list of best Backup and Recovery vendors.

We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.