BackupAssist vs NetApp AltaVault comparison

BackupAssist and NetApp are both solutions in the Backup and Recovery category. BackupAssist is ranked #62, while NetApp is ranked #43 with an average rating of 8.5. BackupAssist holds a 0.8% mindshare in BRS, compared to NetApp’s 0.7% mindshare. Additionally, 100% of BackupAssist users are willing to recommend the solution, compared to 89% of NetApp users who would recommend it.

BackupAssist

Read 5 BackupAssist reviews

1,735 Views
1,683 Comparison Views

100% willing to recommend

NetApp AltaVault

Read 19 NetApp AltaVault reviews

3,008 Views
1,745 Comparison Views

89% willing to recommend

BackupAssist

NetApp AltaVault

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

BackupAssist and NetApp AltaVault provide robust data backup solutions. Users are generally happier with BackupAssist's pricing and support, while NetApp AltaVault is considered superior for its feature set, leading users to find it worth the higher cost.

Features:BackupAssist is praised for its easy handling of backups, versatile options for storage, and comprehensive reporting tools. NetApp AltaVault focuses on integration capabilities, high data deduplication rates, and scalability. BackupAssist is straightforward, while NetApp AltaVault offers more advanced features.

Room for Improvement:BackupAssist users suggest better documentation and improved speed in handling large backups. NetApp AltaVault users highlight the need for a simpler setup process and more intuitive configuration options. BackupAssist focuses on usability improvements; NetApp AltaVault could benefit from enhanced ease of use and clarity.

Ease of Deployment and Customer Service:BackupAssist is noted for a quick deployment process and responsive customer service. NetApp AltaVault, while praised for technical support quality, faces criticism for a lengthier and more complex deployment. BackupAssist provides a smoother initial setup, and NetApp AltaVault excels in ongoing support quality despite initial setup challenges.

Pricing and ROI:BackupAssist is appreciated for lower setup costs and quicker return on investment, making it cost-effective for smaller to mid-sized businesses. NetApp AltaVault demands a higher initial investment, delivering substantial ROI through sophisticated features for larger enterprises. BackupAssist is budget-friendly, whereas NetApp AltaVault offers significant ROI for users needing advanced functionalities.

To learn more, read our detailed BackupAssist vs. NetApp AltaVault Report (Updated: April 2026).

Buyer's Guide

BackupAssist vs. NetApp AltaVault

April 2026

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Helped 893,311 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BackupAssist

Ranking in Backup and Recovery

62nd

Average Rating

8.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

MSP Backup (13th)

NetApp AltaVault

Ranking in Backup and Recovery

43rd

Average Rating

8.0

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

Deduplication Software (10th), Disk Based Backup Systems (6th), Cloud Backup (38th), Cloud Storage Gateways (5th)

Mindshare comparison

As of May 2026, in the Backup and Recovery category, the mindshare of BackupAssist is 0.8%, up from 0.2% compared to the previous year. The mindshare of NetApp AltaVault is 0.7%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Mindshare Distribution
Product	Mindshare (%)
NetApp AltaVault	0.7%
BackupAssist	0.8%
Other	98.5%

Backup and Recovery

Featured Reviews

RichardMukarakate

Director at Gemini Systems

Provides ransomware protection, does good reporting, and is close to perfect for our use case

The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.

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Satish Tr

Consultant at Tata Consultancy

Positive impacts seen with improved data security and reliable support

I have six months of experience with the product, and as a consultant, the use cases for NetApp AltaVault mainly stand out for me. Regarding the deduplication feature in the product, I am interested in whether clients are using it. There are different integrations available with NetApp AltaVault, such as AWS, Microsoft Azure, Google Cloud, and I want to understand how they impact data security policies in my case.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I find BackupAssist very convenient to work on and I really like its user interface."

"We managed to have good backups which were easy to recover, and easy backup of MS Exchange and SQL databases."

"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."

"Now that we are using the solution, we get notified online when our backups are done."

"What you want is software that can be relied upon at the moment when a server goes down, you can backup simply and reliably, BackupAssist fulfilled this criterion."

"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."

"I have found that the backups are usually very successful."

"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."

More BackupAssist pros

"Having a solution there that can move data from on-premise into the cloud and back is a massive win."

"Its initial setup is easy."

"The flexibility, being able to virtualize it, port it wherever I like, test my backups, test my DR capabilities whenever I like without impacting anybody, is great."

"The solution can be used for all Office 365 applications."

"It's been very helpful for us in our environment and what we do."

"The most valuable features of the solution stem from the fact that it is easy to use and integrate with whichever operating systems you use, providing you with a complete view, especially when you plan to migrate to some other operating system."

"We're doing AWS S3 with Glacier with cloud-based backup and the integration is good, as it works with Veeam and Commvault."

"Our restore window has been cut by 10 times, from having to pull back from tape - I'd definitely recommend it."

More NetApp AltaVault pros

Cons

"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."

"The solution needs a dashboard or some form of central control from which you can manage all backups."

"In the future I would like to see more support for Linux."

"It stopped doing my backups after I did the last update on it."

"One issue I had with this program, was that I couldn't get it to back up my Linux virtual machines."

"Has a few problems working with snapshots time-outs and failed backups."

"The solution needs a dashboard or some form of central control from which you can manage all backups."

More BackupAssist cons

"It would be nice if the solution was more complete. Many customers are looking for a single solution or silo that they can manage everything from."

"It's a good product, but it's becoming outdated and moving to their other primary architecture."

"More capacity with the basic model of the AltaVault would probably help out."

"We've had a lot of issues, crashed the service console a lot, service crashes."

"I would like to see more web support."

"I don't actually use the solution."

"It wasn't as easy as I thought it was going to be. It was actually a complete rebuild, and then migrate the database."

"The solution needs faster indexing."

More NetApp AltaVault cons

Pricing and Cost Advice

"The product pricing here in Zimbabwe is good, I cannot complain."

"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."

"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."

"There's a yearly licensing cost. The costs might be around $2000 USD annually."

"You could compare it to a Dell EMC or ECS, and I think it's probably a little less costly than that. Within the marketplace, it's a medium cost."

"The price is a bit high."

"There is a need to make yearly payments towards the licensing costs attached to the solution, which comes to around 3,000 USD."

"In one use case, and we have several, to run for a particular customer, the price is about $375,000 a year."

"The pricing is not too bad, but could be a little better."

"It is a rather expensive program."

"It's quite cost-effective."

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Top Industries

By visitors reading reviews

No data available

Construction Company

15%

Manufacturing Company

11%

Financial Services Firm

10%

Marketing Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	10

Questions from the Community

Ask a question

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Is NetApp AltaVault compatible with AWS?

Hello. Yes, it is compatible with AWS but the great thing about it is that it's actually working with so many cloud providers, it may be just for everyone. Besides the Amazon cloud services, NetApp...

See all answers

Can AltaVault be used for data reduction?

Hello, you can definitely use NetApp AltaVault for reducing your data and giving yourself some more storage. This product offers you deduplication and compression, helping you achieve that. I'm su...

See all answers

What kind of security does NetApp AltaVault give you?

My organization is very happy with the security that NetApp AltaVault gives us for our data on the cloud. First, it gives us the option for data recovery, which is very good, especially if someone...

See all answers

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Product Reports

Buyer's Guide

BackupAssist

May 2026

Download BackupAssist product report

Buyer's Guide

NetApp AltaVault

April 2026

Download NetApp AltaVault product report

Also Known As

No data available

AltaVault

Overview

BackupAssist is a versatile backup software offering tape and drive backups, customizable alerts, Exchange and SQL backups with options for network and cloud data storage, including AWS and Wasabi, ensuring data safety and ease of recovery.

BackupAssist provides reliable backup solutions for businesses with its intuitive interface and straightforward recovery process. It supports a range of storage media and offers cloud storage solutions. While consistently updated, it faces compatibility issues with Linux virtual machines and iSCSI connectivity. There's room for improvement in its marketing and a centralized dashboard is needed. Its Exchange backup processes require attention, and it lacks a dedicated support line, impacting user experience. Deployment covers a variety of servers including file and active directory, demonstrating flexibility in server management and backup processes.

What are the important features of BackupAssist?

Versatile Backup Options: Supports tape, drive, and cloud storage solutions including AWS and Wasabi.
Customizable Alerts: Keeps stakeholders informed with adjustable notifications.
Exchange and SQL Support: Provides dedicated support for critical applications.
Ransomware Protection: Incorporates ransomware checks to enhance security.
User-Friendly: Features an easy-to-navigate interface simplifying backup management.

What benefits should users expect in reviews?

Easy Recovery: Ensures straightforward data restoration processes.
Comprehensive Support: Knowledgebase resources aid in troubleshooting and feature evolution.
Reliable Updates: Regular updates promise continuous improvement.
Flexible Cloud Integration: Options for AWS and Wasabi cater to diverse requirements.
Stability During Power Outages: Maintains data integrity when power issues occur.

In industries, BackupAssist is implemented extensively for server backups, particularly in managing Hyper-V hosts to iSCSI devices, covering vast data volumes and supporting numerous virtual machines. It plays a crucial role in backing up essentials like Exchange, databases, payroll systems, and active directory across multiple sectors by providing on-premise and offsite data retention solutions.

BackupAssist

NetApp AltaVault provides seamless data archiving and backup with flexible cloud and on-premise integration. It offers efficient data management through features like encryption, deduplication, and a user-friendly interface, ensuring reliable storage solutions with robust support.

NetApp AltaVault stands out with its ability to integrate with AWS, Azure, and Google Cloud, providing users with a versatile platform for storing data in cost-effective ways. Its strengths lie in fast recovery, easy initial setup, and strong technical support. Users benefit from its local cache-to-cloud backup solution, effective archiving capabilities, and scalable storage options. However, there are areas for improvement, such as better integration with Veeam, expanded SnapMirror volume limits, and enhanced catalog features. Some issues persist with SMB protocol and monitoring reliability, and it could benefit from faster indexing and automatic capacity adjustments.

What are the key features of NetApp AltaVault?

Data Movement: Seamlessly transfers data to cost-effective storage locations.
Cloud Integration: Works with AWS, Azure, and Google Cloud for flexible storage options.
Encryption & Deduplication: Ensures data security and efficient storage by minimizing redundancy.
User-Friendly Dashboard: Simplifies backup management with an intuitive dashboard.
Scalability & Stability: Handles growing data needs with consistent performance.

What benefits and ROI can users expect?

Flexibility: Enables smooth integration with cloud platforms and on-premise storage.
Cost Efficiency: Offers affordable data archiving and backup solutions.
Data Protection: Enhances security through encryption and redundancy reduction.
Effective Management: Facilitates monitoring and management of backup processes.
Fast Recovery: Provides quick data retrieval during emergencies.

In industry applications, NetApp AltaVault is frequently used for video data archival at ports, ensuring safety through extended monitoring and retention. Large volumes of file and object data are archived without needing comprehensive filers, often utilizing cloud buckets. Its utility also extends to data backup for emails and SharePoint instances in the cloud, although some organizations opt for native ONTAP as certain archiving functions transition. Implementation is tailored to meet industry's specific requirements for data security and storage efficiency.

NetApp

Sample Customers

Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo

Blach Construction, NASA, Riggs, Counselman, Michaels & Downes, Seminole County Public Schools and Spot Trading

Buyer's Guide

BackupAssist vs. NetApp AltaVault

April 2026

Free Report: BackupAssist vs. NetApp AltaVault

Find out what your peers are saying about BackupAssist vs. NetApp AltaVault and other solutions. Updated: April 2026.

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