BackupAssist vs NetApp AltaVault comparison

BackupAssist and NetApp are both solutions in the Backup and Recovery category. BackupAssist is ranked #69, while NetApp is ranked #55 with an average rating of 7.0. BackupAssist holds a 0.4% mindshare in BRS, compared to NetApp’s 0.4% mindshare. Additionally, 100% of BackupAssist users are willing to recommend the solution, compared to 89% of NetApp users who would recommend it.

BackupAssist

Read 5 BackupAssist reviews

574 Views
540 Comparison Views

100% willing to recommend

NetApp AltaVault

Read 19 NetApp AltaVault reviews

918 Views
615 Comparison Views

89% willing to recommend

BackupAssist

NetApp AltaVault

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

BackupAssist and NetApp AltaVault provide robust data backup solutions. Users are generally happier with BackupAssist's pricing and support, while NetApp AltaVault is considered superior for its feature set, leading users to find it worth the higher cost.

Features:BackupAssist is praised for its easy handling of backups, versatile options for storage, and comprehensive reporting tools. NetApp AltaVault focuses on integration capabilities, high data deduplication rates, and scalability. BackupAssist is straightforward, while NetApp AltaVault offers more advanced features.

Room for Improvement:BackupAssist users suggest better documentation and improved speed in handling large backups. NetApp AltaVault users highlight the need for a simpler setup process and more intuitive configuration options. BackupAssist focuses on usability improvements; NetApp AltaVault could benefit from enhanced ease of use and clarity.

Ease of Deployment and Customer Service:BackupAssist is noted for a quick deployment process and responsive customer service. NetApp AltaVault, while praised for technical support quality, faces criticism for a lengthier and more complex deployment. BackupAssist provides a smoother initial setup, and NetApp AltaVault excels in ongoing support quality despite initial setup challenges.

Pricing and ROI:BackupAssist is appreciated for lower setup costs and quicker return on investment, making it cost-effective for smaller to mid-sized businesses. NetApp AltaVault demands a higher initial investment, delivering substantial ROI through sophisticated features for larger enterprises. BackupAssist is budget-friendly, whereas NetApp AltaVault offers significant ROI for users needing advanced functionalities.

To learn more, read our detailed BackupAssist vs. NetApp AltaVault Report (Updated: September 2025).

Buyer's Guide

BackupAssist vs. NetApp AltaVault

September 2025

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Helped 869,566 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

BackupAssist

Ranking in Backup and Recovery

69th

Average Rating

8.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

MSP Backup (14th)

NetApp AltaVault

Ranking in Backup and Recovery

55th

Average Rating

8.0

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

Deduplication Software (12th), Disk Based Backup Systems (7th), Cloud Backup (44th), Cloud Storage Gateways (6th)

Mindshare comparison

As of October 2025, in the Backup and Recovery category, the mindshare of BackupAssist is 0.4%, up from 0.2% compared to the previous year. The mindshare of NetApp AltaVault is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Market Share Distribution
Product	Market Share (%)
NetApp AltaVault	0.4%
BackupAssist	0.4%
Other	99.2%

Backup and Recovery

Featured Reviews

RichardMukarakate

Director at Gemini Systems

Provides ransomware protection, does good reporting, and is close to perfect for our use case

The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.

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Naveen Radhwani

Head IT at TO THE NEW Digital

Reliable, fulfils compliance requirements, and enables to manage data backups easily

I use the solution for backup and recovery Our systems have become more stable and scalable after using NetApp AltaVault. The dashboard is useful for managing data backups. The deduplication technology helps me take offline backups efficiently. The workload on the end team has been reduced. It…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."

"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."

"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."

"I have found that the backups are usually very successful."

"The flexibility. Being able to virtualize it, port it wherever I like, test my backups, test my DR capabilities whenever I like without impacting anybody."

"Being able to move data seamlessly from one-premise to the cloud (Azure). It works great. The backup solution is perfect for us."

"You can store backups for a while."

"The solution can be used for all Office 365 applications."

"The most valuable features of the solution stem from the fact that it is easy to use and integrate with whichever operating systems you use, providing you with a complete view, especially when you plan to migrate to some other operating system."

"Its initial setup is easy."

"The deduplication engine. Right now, we're at about 10.5 to 11 times deduplication of our backup data."

"The solution is very easy to use and it offers great support."

More NetApp AltaVault pros

Cons

"In the future I would like to see more support for Linux."

"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."

"The solution needs a dashboard or some form of central control from which you can manage all backups."

"It stopped doing my backups after I did the last update on it."

"What could be helpful is different user base authentication so then maybe we could allow different customers to point to a single appliance and they only see the backups and things that they have."

"More capacity with the basic model of the AltaVault would probably help out."

"It would be nice if the solution was more complete. Many customers are looking for a single solution or silo that they can manage everything from. It would be nice, instead of having different products, if everything a client needed was in one solution."

"NetApp's own competing products complicate things."

"More than a 500 volume limit. At the moment, it only supports up to 500 volumes for SnapMirror and that's a problem. We've got 750, so a larger limit for volume replicas for SnapMirror."

"It's a good product, but it's becoming outdated and moving to their other primary architecture."

"I really want to partner it with the SnapCenter. We haven't implemented that yet. We're upgrading all of our stuff to the ONTAP 9, which you had to have."

"The initial installation is difficult for my clients who have it on both on-premises and on cloud."

More NetApp AltaVault cons

Pricing and Cost Advice

"The product pricing here in Zimbabwe is good, I cannot complain."

"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."

"There's a yearly licensing cost. The costs might be around $2000 USD annually."

"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."

"You could compare it to a Dell EMC or ECS, and I think it's probably a little less costly than that. Within the marketplace, it's a medium cost."

"The price is a bit high."

"In one use case, and we have several, to run for a particular customer, the price is about $375,000 a year."

"It is a rather expensive program."

"There is a need to make yearly payments towards the licensing costs attached to the solution, which comes to around 3,000 USD."

"The pricing is not too bad, but could be a little better."

"It's quite cost-effective."

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Top Industries

By visitors reading reviews

No data available

Manufacturing Company

12%

Computer Software Company

Performing Arts

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	10

Questions from the Community

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Is NetApp AltaVault compatible with AWS?

Hello. Yes, it is compatible with AWS but the great thing about it is that it's actually working with so many cloud providers, it may be just for everyone. Besides the Amazon cloud services, NetApp...

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Can AltaVault be used for data reduction?

Hello, you can definitely use NetApp AltaVault for reducing your data and giving yourself some more storage. This product offers you deduplication and compression, helping you achieve that. I'm su...

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What kind of security does NetApp AltaVault give you?

My organization is very happy with the security that NetApp AltaVault gives us for our data on the cloud. First, it gives us the option for data recovery, which is very good, especially if someone...

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Product Reports

Buyer's Guide

BackupAssist

October 2025

Download BackupAssist product report

Buyer's Guide

NetApp AltaVault

September 2025

Download NetApp AltaVault product report

Also Known As

No data available

AltaVault

Overview

BackupAssist is a comprehensive backup and recovery software designed for small and medium-sized businesses. It offers a wide range of features to ensure data protection and minimize downtime in case of system failures or disasters. With BackupAssist, users can easily create and manage backups for their critical data, applications, and systems.

One of the key features of BackupAssist is its support for multiple backup types, including full, incremental, and differential backups. This flexibility allows users to choose the backup strategy that best suits their needs and optimize storage space and backup time. Additionally, BackupAssist supports both local and remote backups, enabling users to store their backups on external drives, network shares, or cloud storage services.

BackupAssist also provides advanced features for application-specific backups, such as Microsoft Exchange, SQL Server, and Hyper-V. These features ensure that critical business applications are backed up correctly and can be quickly restored in case of data loss or system failures. Moreover, BackupAssist offers granular recovery options, allowing users to restore individual files, folders, or even specific application items.

To further enhance data protection, BackupAssist includes features like encryption, compression, and verification. Encryption ensures that backups are securely stored and can only be accessed by authorized users. Compression reduces the backup size, optimizing storage space and reducing backup time. Verification checks the integrity of backups, ensuring that they can be successfully restored when needed.

BackupAssist also offers a range of disaster recovery options, including bare-metal recovery and virtual machine backups. Bare-metal recovery allows users to restore their entire system to new or existing hardware, minimizing downtime in case of hardware failures or system crashes. Virtual machine backups enable users to protect their virtualized environments, ensuring business continuity in virtualized infrastructures.

BackupAssist

NetApp AltaVault is a cloud-integrated storage solution created to increase recovery capabilities and lower cost and risks. It is better than traditional backup and recovery solutions because they are considerably slower, more expensive, risky, and can be too complex for the comprehension of many users. NetApp AltaVault solves issues related to backup, archival, and restoration. Compared to on-premises solutions, this software claims to be up to 90% less expensive while solving multiple issues related to data storage in the cloud. AltaVault presents three solutions to its customers: backup and recovery, cold storage and archives, and disaster recovery.

1. NetApp’s backup and recovery solution works with Kerne-Based Virtual Machine, Microsoft Hyper-V, and VMware vSphere, creating a solution for mid-sized businesses as well as for bigger companies that want to protect their offices in different locations. The usable local cache capacities of this solution range from 32TB to 383TB, providing clients with enough storage for their important data while giving them the option to retrieve it if something goes amiss.

2. NetApp AltaVault can be configured in cold storage mode and used for data that is not often used. The solution is scalable, thus allowing minimal costs for operating with cold data and allowing fast access to it at the same time.

3. AltaVault offers disaster recovery for Amazon Web Services (AWS) and Microsoft Azure. Your data will be secured on the cloud, providing you with a secure backup if the need for disaster recovery arises.

NetApp AltaVault Features

NetApp AltaVault’s many valued features include:

Data reduction: NetApp AltaVault applies deduplication and compression, reducing data up to a 30:1 ratio.
Network and cloud optimization: AltaVault can increase data transfer speed by up to 4 times due to its built-in WAN optimization.
Data restoration: Because data is restored from the local cache, recoverability is up to 32 times faster than other methods.
Deployment and scale: Users can choose their preferred method - virtual, physical, or cloud-based in Azure or AWS. Since NetApp AltaVault starts at 2TB and can scale up to 57PB, it is one of the most scalable products in its category.
Compatible with existing backup software: NetApp AltaVault is compatible with NetApp SnapMirror, EMC, IBM, Commvault, Veritas, and Veeam, meaning it offers a vast array of options for its users when it comes to backup software.
Cloud choice and agility: AltaVault supports NetApp StorageGRID, Azure, Google, IBM, and AWS. This provides users with the assurance that their data is safely stored, even if their cloud provider experiences technical issues.

NetApp AltaVault Benefits

The benefits of using NetApp AltaVault include:

Efficient solution for data reduction
Compatible with leading public and private cloud storage providers
Provides data encryption

Reviews from Real Users

A Pre-sales Manager at a computer software company says NetApp AltaVault has fair pricing with a good GUI and a straightforward setup.

NetApp

Sample Customers

Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo

Blach Construction, NASA, Riggs, Counselman, Michaels & Downes, Seminole County Public Schools and Spot Trading

Buyer's Guide

BackupAssist vs. NetApp AltaVault

September 2025

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