Acronis Cyber Protect vs BackupAssist comparison

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Acronis Cyber Protect

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Executive SummaryUpdated on Sep 11, 2024

Acronis Cyber Protect and BackupAssist compete in the data backup and cybersecurity category. Acronis Cyber Protect has the upper hand due to its comprehensive feature set, while BackupAssist excels in core backup functionalities.

Features: Acronis Cyber Protect offers advanced cybersecurity features integrated with backup capabilities, including anti-malware, data protection measures, and secure data centers. BackupAssist provides reliable backup and disaster recovery options, simple user interface, and automated backup scheduling. Users benefit from Acronis' additional cybersecurity tools, while BackupAssist is valued for its simplicity and reliability.

Room for Improvement: Acronis Cyber Protect users often mention the need for performance enhancements, better customer service options, and a more intuitive user interface. BackupAssist users suggest improvements in cloud integration, a more modern interface, and enhanced reporting features. Both products have areas where optimization is required, but Acronis often faces critiques for performance, while BackupAssist's improvement areas are more technical.

Ease of Deployment and Customer Service: Acronis Cyber Protect can be complex to deploy but offers comprehensive customer service. BackupAssist is noted for its straightforward deployment process and effective support. Acronis may feel overwhelming due to its extensive features, while BackupAssist provides a smoother deployment experience with reliable service.

Pricing and ROI: Acronis Cyber Protect is relatively expensive, with pricing starting at $49.99 per year, but its extensive feature set justifies the higher cost. BackupAssist starts at $279 per year per workstation, considered more cost-effective with solid ROI. While Acronis offers more features, BackupAssist provides good value for its price by balancing cost and performance.

To learn more, read our detailed Acronis Cyber Protect vs. BackupAssist Report (Updated: August 2026).

Acronis Cyber Protect vs. BackupAssist

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Acronis Cyber Protect

Ranking in Backup and Recovery

14th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

125

Ranking in other categories

Cloud Backup (10th)

BackupAssist

Ranking in Backup and Recovery

59th

Average Rating

8.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

MSP Backup (12th)

Mindshare comparison

As of August 2026, in the Backup and Recovery category, the mindshare of Acronis Cyber Protect is 2.2%, down from 4.2% compared to the previous year. The mindshare of BackupAssist is 0.8%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Mindshare Distribution
Product	Mindshare (%)
Acronis Cyber Protect	2.2%
BackupAssist	0.8%
Other	97.0%

Backup and Recovery

Featured Reviews

ArunKumar24

Chairman at ONGC

Reliable image backups have protected our HMIs and simplified on‑premises recovery

We have not tried the vulnerability assessment feature yet because we have a different set of protocols for our cybersecurity. We conduct audits and plug the gaps as part of our security approach. We are not using AI with the anti-malware from Acronis; we are using it only for backup and recovery. On the backup and restoration side with Acronis Backup, some on-premises AI features which can detect anomalies may be something which would improve the product significantly. Otherwise, we are not very comfortable with cloud-based solutions at this time. We are looking for products which are entirely on-premises, so they remain within our control.

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RichardMukarakate

Director at Gemini Systems

Provides ransomware protection, does good reporting, and is close to perfect for our use case

The main challenge that I have had with it was no line of support, but I've anyway taken away the Linux machine that I was using. So, I don't need that anymore. I'm migrating my Exchange to the cloud. So, I probably will stop using the exchange backup side of it sometime next year, but the rest of the virtual machines that I have on-premises are very well covered by it. To be able to back up my online Exchange, I know there is a backup in the cloud, but I prefer to have something physical with something on my premises as well. It stopped doing my backups after I did the last update on it.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Getting an image of a server machine just for disaster recovery purposes is valuable."

"Management console is able to control all backups from one location."

"Acronis Backup is the kind of product that is quite easy to get started with, as it is pretty straightforward."

"It is one of my favorite backup software, much faster and more reliable than the other software that I have tried."

"For me, the tool proved most valuable in scenarios where it offered easy setup, fast backups, and recognition of SQL logs on virtual machines."

"The most reliable solution that I found was Acronis because of the program, which is why I would choose Acronis."

"In terms of system-critical support, Acronis' technical support does really well. I would give them an eight out of ten for that."

"For me, it's been very successful and very effective."

More Acronis Cyber Protect pros

"I get my reports. It is generally very reliable. Unless there is a major change, it doesn't stop backing up. I've got my server room set up with everything connected to the same power, and I never have power issues or failures of backups because a sub-site has gone off."

"We can configure the notifications themselves so that the right people get the notifications. This is very helpful. It allows key stakeholders to know if backups have happened and to remind each other to check the backups if something is not right."

"We managed to have good backups which were easy to recover, and easy backup of MS Exchange and SQL databases."

"I would definitely recommend this solution to others."

"I find BackupAssist very convenient to work on and I really like its user interface."

"I have found that the backups are usually very successful."

"The most valuable features of BackupAssist are ease of use, configure is simple, and more importantly, ease of recovery. If you needed to do a complete system recovery or another recovery it is straightforward."

"What you want is software that can be relied upon at the moment when a server goes down, you can backup simply and reliably, BackupAssist fulfilled this criterion."

More BackupAssist pros

Cons

"The dashboards for digital operations can be improved."

"Acronis support is pathetic. It takes five days to open the case."

"The solution needs to have better stability. I would like to improve the tool’s support through calls."

"A little bit more integration would be good. It should support broader platforms."

"There can be inconsistencies between builds in terms of the product working with one NIC or another, especially on newer generation servers."

"Those functions have been removed from the product and it's very frustrating."

"When we do POCs, we can't open support tickets. We have to go to a PO to open support tickets."

"There are some limitations to the backup."

More Acronis Cyber Protect cons

"The solution needs a dashboard or some form of central control from which you can manage all backups."

"Has a few problems working with snapshots time-outs and failed backups."

"One issue I had with this program, was that I couldn't get it to back up my Linux virtual machines."

"Many solutions become stagnant over time. However, BackupAssist has been consistent in updates but they must continue to innovate and improve to avoid stagnation."

"In the future I would like to see more support for Linux."

"It stopped doing my backups after I did the last update on it."

Pricing and Cost Advice

"We use the free version that provides very basic functionalities."

"You don't have to pay for licenses. You can pay per gig per month. It is pretty reasonable, especially when you do it per gig."

"Licensing fees are billed annually and there are no extra charges."

"The current subscription model of Acronis Backup compared to other backup solutions is not costly."

"The price of the solution is reasonable."

"The license is a perpetual license. The cost is an area for improvement."

"There is a license required for this solution and it can be on a monthly basis."

"It has already paid off itself in the first few months that we implemented it."

More Acronis Cyber Protect pricing and cost advice

"The cost of the solution is reasonable and there are add-on options that can be purchased. I have used other solutions that are a lot more expensive that are not as good. The ability to get support is very simple and very reasonable from a cost standpoint."

"The product pricing here in Zimbabwe is good, I cannot complain."

"It's on a yearly basis, but I'm not the one who does the licensing on that. I don't have any figures, but it's on a yearly basis, and I believe it's reasonable."

"There's a yearly licensing cost. The costs might be around $2000 USD annually."

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Top Industries

By visitors reading reviews

Comms Service Provider

13%

Computer Software Company

10%

Construction Company

Manufacturing Company

Construction Company

27%

Comms Service Provider

14%

Financial Services Firm

14%

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	70
Midsize Enterprise	15
Large Enterprise	24

No data available

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

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How does Acronis Backup compare with Veeam Backup & Replication?

Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...

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What is your experience regarding pricing and costs for Acronis Backup?

I am from the technical team, so I do not get pricing information, and those things are managed by product managers. I think it is not that expensive. That is why many of our customers are using it...

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Product Reports

Acronis Cyber Protect

Download Acronis Cyber Protect product report

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Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced

No data available

Overview

Acronis Cyber Protect streamlines data recovery and security with cloud compatibility, supporting diverse environments seamlessly. Its powerful interface facilitates management and deployment, ensuring data integrity for businesses prioritizing operational efficiency.

Acronis Cyber Protect delivers comprehensive protection with easy data recovery, encryption, and a user-centric interface that simplifies management tasks. It excels in supporting a broad range of hardware and operating systems. Featuring universal restore and image backup, it enables rapid deployment, while providing robust anti-malware and ransomware protection, coupled with backup deduplication. The flexible deployment options and effective management console are complemented by real-time reporting and customizable backups, enhancing operational efficiency. However, resource consumption during installation, complex interface, and limited database support can be points of consideration. The complexity in installation and pricing structure can affect affordability, yet its multifaceted utility in securing critical data remains a compelling advantage.

What are the key features of Acronis Cyber Protect?

Easy Data Recovery: Facilitates rapid data recovery to minimize downtime.
Encryption: Provides secure data protection through advanced encryption methods.
Cloud Compatibility: Seamlessly integrates with cloud platforms for flexible deployment.
Universal Restore: Allows quick system recovery on different hardware.
Anti-Malware: Offers strong protection against malware threats.
Ransomware Protection: Shields data from ransomware attacks.
Backup Deduplication: Saves storage space through efficient backup management.

What benefits should users consider in reviews?

Operational Efficiency: Enhanced workflow with real-time reporting and customizable backups.
Data Integrity: Security features significantly bolster data protection.
Deployment Flexibility: Supports diverse environments for easy adaptation.
Effective Management Console: Streamlines management of backup and recovery tasks.

Acronis Cyber Protect finds significant use in industries such as finance, healthcare, and IT services where data security and recovery are paramount. By supporting server, workstation, and cloud environments like Azure VMs, it provides versatile recovery and backup solutions. Its implementation by solution providers ensures clients benefit from comprehensive data protection strategies, enhancing business resilience.

Acronis

BackupAssist is a versatile backup software offering tape and drive backups, customizable alerts, Exchange and SQL backups with options for network and cloud data storage, including AWS and Wasabi, ensuring data safety and ease of recovery.

BackupAssist provides reliable backup solutions for businesses with its intuitive interface and straightforward recovery process. It supports a range of storage media and offers cloud storage solutions. While consistently updated, it faces compatibility issues with Linux virtual machines and iSCSI connectivity. There's room for improvement in its marketing and a centralized dashboard is needed. Its Exchange backup processes require attention, and it lacks a dedicated support line, impacting user experience. Deployment covers a variety of servers including file and active directory, demonstrating flexibility in server management and backup processes.

What are the important features of BackupAssist?

Versatile Backup Options: Supports tape, drive, and cloud storage solutions including AWS and Wasabi.
Customizable Alerts: Keeps stakeholders informed with adjustable notifications.
Exchange and SQL Support: Provides dedicated support for critical applications.
Ransomware Protection: Incorporates ransomware checks to enhance security.
User-Friendly: Features an easy-to-navigate interface simplifying backup management.

What benefits should users expect in reviews?

Easy Recovery: Ensures straightforward data restoration processes.
Comprehensive Support: Knowledgebase resources aid in troubleshooting and feature evolution.
Reliable Updates: Regular updates promise continuous improvement.
Flexible Cloud Integration: Options for AWS and Wasabi cater to diverse requirements.
Stability During Power Outages: Maintains data integrity when power issues occur.

In industries, BackupAssist is implemented extensively for server backups, particularly in managing Hyper-V hosts to iSCSI devices, covering vast data volumes and supporting numerous virtual machines. It plays a crucial role in backing up essentials like Exchange, databases, payroll systems, and active directory across multiple sectors by providing on-premise and offsite data retention solutions.

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda

Monash University, NASA, NYU, Pfizer, RAF Association, Rockwell Colins, University of Arizona, US Department of State, Volvo

Acronis Cyber Protect vs. BackupAssist