We performed a comparison between Azure Network Watcher and Catchpoint based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"We use the solution to monitor network services. It helps to capture any network issues."
"What I like most about Azure Network Watcher is that it's focused more on the architecture. I also like that it has a packet capture feature that tells you how the packet travels and whether it's exiting Azure, etc."
"The most valuable features I have found are typology, visualization, and capture."
"The solution is stable."
"The most valuable feature of Azure Network Watcher is using the gateways with the connections. The monitoring is useful for the logs and application insights into the data. The traffic filtering issues when it comes to deploying those applications are helpful."
"The solution is good for monitoring device behavior."
"The most valuable feature of Azure Network Watcher is the cloud-native application firewall. It is helpful for securing databases."
"It provides good visibility."
"The most valuable features of Catchpoint are basically the transaction monitors on the API and UI."
"The drill-down feature of this product was very good. It allowed us to identify the exact page or area of the site that was causing our customers an issue."
"The solution offers three different ways of slicing data to look for abnormalities."
"The thing I like most is the tech support in this company, because they have 24/7 chat support. We can chat immediately and ask them about an issue and they keep responding. They create tickets on our behalf and respond."
"Catchpoint is very flexible and also provides logs for troubleshooting purposes. It helps us fix issues within the SLAs signed with the end users. The tool is easy to learn."
"The best feature in Catchpoint is the alert or the notification my company gets frequently, in particular, every five minutes. It's the notification you get whenever a respective market has an issue. There's also a dashboard in Catchpoint that shows the markets you support, so all the markets will be highlighted graphically in the dashboard whenever there's downtime that could affect you. If there's no issue for a specific market, it will be in green, so in this way, anybody would be able to understand which market has issues and which market has no issues through Catchpoint. The tool is very useful for monitoring activities."
"Catchpoint's customer service and support are valuable."
"Catchpoint helped us establish that something is in a provider network, so we could tell our customers to check their internet provider because the traffic is not getting to us. You need to be gentle when you tell them that, but the fact that we could do it was crucial."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"Azure is good, however, the Fortinet GUI is more intuitive and I like it more than anything else."
"The initial setup and deployment could be improved to be simplified."
"The solution could improve by limiting the need to clarify the logs. When the clarification is minimized, it is better for everyone involved."
"Azure Network Watcher needs to have better documentation and it needs to capture information accurately."
"Lacks sufficient security features."
"I would like to see in the future if we can troubleshoot as a firewall because it is equipment as a network player and some diagnostics."
"Azure Network Watcher could improve by having other built-in applications. For example, an application to log activities for in and outbound traffic."
"The initial setup and initial learning curve could be improved to be easier."
"Catchpoint can be improved by focusing solely on network monitoring."
"The old user version was better, it was more user-friendly."
"There's still too much manual involvement in getting customized test configurations out there. It's good, but it still takes a lot of effort. In other words, it's when you need to configure it to collect a specific variable and that kind of thing."
"A large selection of nodes are available but it is a challenge to test reliably in China and the Middle East."
"if we need to do performance analysis, we have to click too many times. For example, if there is an issue that is caught by Catchpoint, we need to understand what the error is and at which step it failed, or which transaction that is impacted. To drill down, we have to click too many things to get the answer."
"There are essentially a lot of quotas. Nobody wants to sit and manually create monitors for someone who uses synthetic monitoring."
"A room for improvement in Catchpoint is that it lacks an automated page updating feature. My company receives all the alerts and notifications it needs, but the page doesn't update automatically. You need to manually refresh the page, so every five minutes you need to refresh it to see the most updated information. If there's an automated page refresh feature, that would help my company. It's a feature that Grafana has. The page auto-refreshes in Grafana, so you don't have to manually refresh the page. If that feature is implemented in Catchpoint, it'll be useful for the users. Another area for improvement in the tool is you have to do a manual task, for example, when you have a notification for a market, you get a zip code that the user could have entered, but if the zip code is incorrect, you have to manually go into Catchpoint and update that parameter, so that manual step is another area in the tool that needs improvement."
"We would like the script creation feature of this solution to be improved, as it currently requires a complicated manual process to update the scripts."
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Azure Network Watcher is ranked 34th in Network Monitoring Software with 9 reviews while Catchpoint is ranked 31st in Network Monitoring Software with 12 reviews. Azure Network Watcher is rated 7.8, while Catchpoint is rated 8.2. The top reviewer of Azure Network Watcher writes "Helpful database security, good support, and beneficial cloud-native application firewall". On the other hand, the top reviewer of Catchpoint writes "The UI is well designed, so it's easy to get the visibility you want". Azure Network Watcher is most compared with Microsoft Network Monitor, Nmap, PRTG Network Monitor, ThousandEyes and SolarWinds NetFlow Traffic Analyzer, whereas Catchpoint is most compared with Dynatrace, ThousandEyes, Datadog, Splunk Enterprise Security and AppDynamics. See our Azure Network Watcher vs. Catchpoint report.
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