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Avaya IX Meetings vs ScreenConnect comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Avaya IX Meetings
Ranking in Virtual Meetings
23rd
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
4
Ranking in other categories
No ranking in other categories
ScreenConnect
Ranking in Virtual Meetings
17th
Average Rating
8.4
Reviews Sentiment
7.8
Number of Reviews
37
Ranking in other categories
Remote Access (14th), Remote Visual Support (3rd)
 

Mindshare comparison

As of October 2026, in the Virtual Meetings category, the mindshare of Avaya IX Meetings is 1.5%, up from 0.7% compared to the previous year. The mindshare of ScreenConnect is 2.3%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Meetings Mindshare Distribution
ProductMindshare (%)
ScreenConnect2.3%
Avaya IX Meetings1.5%
Other96.2%
Virtual Meetings
 

Featured Reviews

LD
Information Technology Division Director at Ethiopian Roads Administration
Supports chatting through text messaging and instant messaging
We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging Avaya IX Meetings' deployment is complex.  I have been using the…
Todd Blake - PeerSpot reviewer
Senior IT Specialist at a healthcare company with 11-50 employees
Simple to set up, reasonable pricing, and useful remote control capabilities
I'm on the latest version of the solution. I just updated it yesterday. While we have the solution on-premises at this time, we'll likely move to the cloud later this year. They have a trial version that you can try. They have a free version that you can try as well. I use it myself to support my family. I would try the free version or the trial version depending on your business. They can set you up and you can get to see all the features. I would also advocate going to the cloud version. Don't bother with the on-prem. It's just easier to jump to the cloud. I'd rate the solution nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Interesting collaboration features."
"I can say firsthand that the reason we work with Avaya as a user and as a business partner is because it's by far the most stable and scalable platform among unified communications platforms in the market."
"I like the share information function."
"It is very easy to jump from one communication channel to another one. It is pretty clear and very easy to do. That is the thing that I like the most from Avaya and their suite."
"We use the solution for team collaboration, document sharing, and video conferencing services. It integrates well with on-premises video conferencing systems and supports chatting through text messaging and instant messaging."
"In terms of functionality, it has some interesting features that I haven't seen in other solutions like content rewind where you can see content from the beginning of the meeting even though you weren't there when it commenced."
"The product's two-factor authentication means we are not worried like before about the state of our security."
"The flexibility to manage bandwidth and organize connections, and the price, make ConnectWise a really good choice."
"ConnectWise Connect is very convenient as we can remote to a PC even when it is not within our LAN."
"It's much easier to use ProtectWise Control than to use, for instance, TightVNC or VNC Viewer."
"It's very easy to use, very easy to understand. It gives us remote access to the PC without any issues."
"It has been a game-changer for my workflow."
"I do love the monitoring page. If you are using ConnectWise Control, which is the on-prem version, when you are logged into the admin panel, there is a status page that checks network connectivity, the status of the license, and so on."
"Unattended access is the most important feature."
 

Cons

"Avaya IX Meetings' deployment is complex."
"There isn't too much information about Avaya solutions and that could be very much improved. If you want some product support, you have to go through a business partner in Latin America and there aren't many partners."
"Increase in participant numbers reduces quality of video and sound."
"Unfortunately, the video conferencing, both audio and video were not as good as Webex or Microsoft."
"The installation could be more straightforward. I would like it to work with other meeting software in the next release."
"The previous version of ScreenConnect was so old that it was blocked by Windows Defender, SmartScreen, and most anti-virus applications."
"Setting up permissions and groups in the portal is NOT simple or intuitive by any stretch."
"My immediate supervisor said it was lacking in documentation and had too many words to describe how to use the product when crafting instructions to send to our third party consultant who was going to connect to our system behind our firewall."
"The solution is a little bit complicated when you want to implement it."
"However, the main issue I have seen with it is that, if they are having issues with their web browsers or network, there is really no way to connect with it."
"They could provide a toolbox for the plan I'm on."
"Reporting could definitely use improvement."
"The username is automatically generated by ScreenConnect and you can't choose it."
 

Pricing and Cost Advice

"I'm using a subscription. The price is reasonable. It costs about $20 a year."
"Avaya IX Meetings' licensing costs are monthly."
"Their licensing model is good, their pricing model is good, their service is good; bandwidth is excellent. They're consistent."
"I download the product for free with ConnectWise RMM's license."
"Pricing is fair for Control and the licensing is simple."
"It is priced fairly."
"The cloud version is relatively inexpensive, but the on-premise version is expensive if you do not need three technicians, only one or two for concurrent sessions."
"It is priced well and it is still a great value. Although I have been reading a lot about Splashtop. They are getting pretty competitive on their pricing, including a fairly easy to use remote support for mobile applications, like iOS and Android."
"I think the product's pricing is a good value. I paid $600 a year and that was fine for me. It was about $50 a month. Licensing is all very straightforward."
"We pay $85 per month for each user for a ConnectWise package with multiple solutions."
report
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915,341 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Outsourcing Company
12%
Construction Company
12%
Comms Service Provider
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise6
Large Enterprise7
 

Also Known As

Flare, Avaya Flare
ConnectWise Control
 

Overview

 

Sample Customers

ReSource POS, Ballantyne Strong, Landmark Bank, St George Bank, Pan Pacific Hotels Group, Bank Mega
Jon Rosen Systems
Find out what your peers are saying about Avaya IX Meetings vs. ScreenConnect and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.