Avaya IX Meetings and ScreenConnect are competing products in remote communication solutions. Avaya IX Meetings is strong in communication features, while ScreenConnect is advantageous for its remote access capabilities.
Features: Avaya IX Meetings provides advanced video conferencing, integrated collaboration tools, and support for large organizations. ScreenConnect offers reliable remote support, control features ideal for IT departments, and efficient troubleshooting capabilities.
Ease of Deployment and Customer Service: Avaya IX Meetings deployment is complex due to numerous features but includes comprehensive customer support. ScreenConnect has straightforward deployment and effective support channels, ideal for IT-focused applications.
Pricing and ROI: Avaya IX Meetings involves higher initial setup costs due to rich features and significant ROI for large-scale enterprises. ScreenConnect offers a cost-effective entry, aligning with budgets and high ROI through remote control features, appealing to smaller operations or those focusing on remote support.
| Product | Market Share (%) |
|---|---|
| ScreenConnect | 1.5% |
| Avaya IX Meetings | 0.7% |
| Other | 97.8% |
| Company Size | Count |
|---|---|
| Small Business | 15 |
| Midsize Enterprise | 6 |
| Large Enterprise | 7 |
Allow users to participate in the context of where they are and what they're doing. Easily connect and communicate to get the most out of every meeting.
ScreenConnect offers seamless connections to desktops, mobiles, and other devices with top-tier security features. Empowering businesses through customizable branding, it facilitates real-time problem-solving and adapts to specific access needs with granular control.
ScreenConnect stands out by providing robust remote access solutions, enhanced with security like AES-256 encryption and two-factor authentication. Users appreciate the customization options, enabling them to white-label software to reflect their brand. The Support Premium edition includes ScreenConnect View, a live streaming feature assisting with real-time hardware troubleshooting through mobile cameras. It integrates smoothly with existing systems, offering unattended access, automatic reconnection, and session recording. However, there's room for improvement in user configuration options, file transfer capabilities, and security recognition. Overall, it supports a wide range of devices and browsers, ensuring session continuity even through reboots, making the setup process straightforward.
What are the key features of ScreenConnect?Businesses apply ScreenConnect for remote support, assisting with IT tasks and troubleshooting, often using unattended access functionalities. It's popular among teams of various sizes, aiding companies in managed services and client interactions. The tool's effectiveness makes it suitable for on-site-like remote assistance, though improvements in dual monitor management and domain integration are desired. User feedback highlights the necessity for enhanced onboarding, more intuitive configuration, and advanced reporting features, making it a versatile choice for remote support across industries.
We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
