

ScienceLogic and Avada Software Infrared360 are both contenders in the IT infrastructure monitoring space. ScienceLogic seems to have the upper hand in support and ease of deployment, while Avada Software Infrared360 offers better value for money and a robust feature set.
Features: ScienceLogic offers comprehensive monitoring capabilities, integration flexibility, and fast deployment. Avada Software Infrared360 provides real-time performance monitoring, ease of use, and superior features that justify its investment.
Room for Improvement: ScienceLogic users suggest enhancements in reporting capabilities, dashboard customization, and more granular alerting options. Avada Software Infrared360 could improve its documentation, alerting options, and customization tools.
Ease of Deployment and Customer Service: ScienceLogic is favored for fast deployment and responsive customer support. Avada Software Infrared360 is similarly easy to deploy but has occasional issues with support responsiveness.
Pricing and ROI: ScienceLogic provides competitive setup costs and good ROI but is considered slightly expensive by some users. Avada Software Infrared360 is seen as delivering excellent value for its price, positively affecting ROI.
| Product | Market Share (%) |
|---|---|
| ScienceLogic | 2.2% |
| Avada Software Infrared360 | 0.6% |
| Other | 97.2% |

| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 5 |
| Large Enterprise | 5 |
| Company Size | Count |
|---|---|
| Small Business | 13 |
| Midsize Enterprise | 11 |
| Large Enterprise | 24 |
Avada Software specializes in Enterprise Middleware solutions. Founded by some pioneers in SOA, MQ and J2EE technology, Avada’s Flagship product, Infrared360, is a holistic & innovative private cloud enabled portal providing self-service administration, monitoring, load testing, auditing & statistical reporting for Enterprise Middleware including IBM’s middleware stack of MQ, IIB (message broker), WAS, and Datapower, as well as other applications servers such as JBoss, TC Server, Weblogic, and other messaging technologies such as Tibco EMS and Kafka*.
Accessed via any web browser on any device, Infrared360 is a single web application, yet scales to 2500+ endpoints without deploying anything (no agents, no scripts) to those endpoints.
Using trusted ‘spaces’ and delegated visibility and control, the portal uniquely provides different business units or even different application users virtual ‘spaces’ in which to work. Within those spaces are only the objects and resources the user has been granted visibility. Role policy dictates permissions on those resources.
It is the ONLY Enterprise Messaging Solution with a built in SOA engine that lets you leverage internal and external services for managing and correcting problems within your middleware messaging environment.
*Kafka coming soon
ScienceLogic excels in customizable dashboards, seamless integrations, and real-time data analysis, supporting diverse IT environments with multi-tenant capabilities.
ScienceLogic provides robust infrastructure and network monitoring, catering to cloud, applications, and server environments. It supports hybrid setups, integrating with CMDB and ticketing systems while automating incident management. ScienceLogic's PowerPacks eliminate visibility gaps and its adaptable nature supports modern and legacy systems. Offering agentless monitoring, it ensures efficient operations with scalable infrastructure support and detailed reporting. However, the interface complexity and need for professional support can present usability challenges. Enhancements in reporting, application coverage, API support, and customization are desirable for improved user experience.
What are ScienceLogic's most important features?ScienceLogic is often implemented across industries requiring detailed attention to infrastructure and network monitoring. It finds utility in managing hybrid environments, integrating seamlessly with essential systems like CMDB and ticketing platforms. Its scalability and adaptability are valued in unifying complex, diverse environments under one monitoring platform.
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