Avada Software Infrared360 and ITRS Geneos are market leaders in IT infrastructure monitoring. ITRS Geneos seems to have the upper hand with its superior real-time analytics and valuable ROI.
Features: Users appreciate Avada Software Infrared360 for its extensive monitoring capabilities, ease of integration, and responsive customer service. ITRS Geneos is praised for its detailed real-time analytics, flexible alerting system, and reliable performance.
Room for Improvement: Avada Software Infrared360 users mention the need for better scalability options, enhanced reporting features, and sophisticated analytics. ITRS Geneos users seek improvements in the complexity of initial setup, a reduction in the learning curve, and more streamlined documentation.
Ease of Deployment and Customer Service: Avada Software Infrared360 is noted for easy deployment and responsive customer service. ITRS Geneos has a more intricate deployment process but is supported by excellent customer service.
Pricing and ROI: Users consider Avada Software Infrared360 to offer a lower initial setup cost and satisfactory ROI. ITRS Geneos, while having a higher setup cost, justifies its higher price with valuable ROI due to its advanced features.
| Product | Mindshare (%) |
|---|---|
| ITRS Geneos | 1.0% |
| Avada Software Infrared360 | 0.4% |
| Other | 98.6% |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 5 |
| Large Enterprise | 5 |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 12 |
| Large Enterprise | 39 |
Avada Software specializes in Enterprise Middleware solutions. Founded by some pioneers in SOA, MQ and J2EE technology, Avada’s Flagship product, Infrared360, is a holistic & innovative private cloud enabled portal providing self-service administration, monitoring, load testing, auditing & statistical reporting for Enterprise Middleware including IBM’s middleware stack of MQ, IIB (message broker), WAS, and Datapower, as well as other applications servers such as JBoss, TC Server, Weblogic, and other messaging technologies such as Tibco EMS and Kafka*.
Accessed via any web browser on any device, Infrared360 is a single web application, yet scales to 2500+ endpoints without deploying anything (no agents, no scripts) to those endpoints.
Using trusted ‘spaces’ and delegated visibility and control, the portal uniquely provides different business units or even different application users virtual ‘spaces’ in which to work. Within those spaces are only the objects and resources the user has been granted visibility. Role policy dictates permissions on those resources.
It is the ONLY Enterprise Messaging Solution with a built in SOA engine that lets you leverage internal and external services for managing and correcting problems within your middleware messaging environment.
*Kafka coming soon
ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.
Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.
Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.
For more information, please visit https://www.itrsgroup.com/products/geneos
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