AutomationEdge vs Pega Robotic Process Automation comparison

AutomationEdge and Pega are both solutions in the Robotic Process Automation (RPA) category. AutomationEdge is ranked #21 with an average rating of 7.8, while Pega is ranked #19 with an average rating of 7.0. AutomationEdge holds a 1.1% mindshare in RPA, compared to Pega’s 3.3% mindshare. Additionally, 86% of AutomationEdge users are willing to recommend the solution, compared to 87% of Pega users who would recommend it.

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Executive SummaryUpdated on Dec 4, 2024

Pega Robotic Process Automation and AutomationEdge compete in the Robotic Process Automation category. Pega Robotics seems to have the upper hand in development flexibility and comprehensive suite capabilities, while AutomationEdge stands out for its pricing and specialized automation features.

Features: Pega Robotic Process Automation offers intuitive workflow design, end-to-end automation, and strong integration capabilities such as Workforce Intelligence for CRM. Its low-code/no-code environment and .NET familiarity enhance its flexibility. AutomationEdge excels in multi-threading, desktop automation, and OCR, with extensive integrations optimized for tasks like Excel report manipulation.

Room for Improvement: Pega Robotics could improve OCR capabilities, user interface, and cloud presence, alongside simplifying deployment and overcoming Citrix integration hurdles. AutomationEdge faces challenges with its support community, stability, and could benefit from more competitive pricing and enhanced integration features.

Ease of Deployment and Customer Service: Pega Robotic Process Automation offers diverse deployment options including private and public cloud, with global customer service, though some users report delays. AutomationEdge generally provides on-premises and Hybrid Cloud solutions with satisfactory but regionally variable support.

Pricing and ROI: Pega Robotic Process Automation is often seen as expensive, favored by Fortune 500 companies. Its bundled BPM products offer significant ROI but at a higher cost. AutomationEdge's modular pricing is budget-friendly, suitable for small to medium enterprises, facilitating scalability at competitive costs yet demanding improvements for enhanced competitiveness.

To learn more, read our detailed AutomationEdge vs. Pega Robotic Process Automation Report (Updated: July 2025).

Buyer's Guide

AutomationEdge vs. Pega Robotic Process Automation

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Mindshare comparison

As of August 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.9%, up from 1.0% compared to the previous year. The mindshare of AutomationEdge is 1.1%, up from 0.9% compared to the previous year. The mindshare of Pega Robotic Process Automation is 3.3%, up from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Featured Reviews

Anabel Marco

Account Director at a tech services company with 11-50 employees

Automates processes efficiently with cost-effective scaling and robust customer support

Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.

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VishalKumar6

RPA Developer at Q3edge Consulting Pvt. Ltd

Excels in cost efficiency and integration options while improving Java dependency

Excel automation is a very good feature in AutomationEdge. In Excel automation, it is much easier than other platforms. It is not complex, and using data massaging, we can combine data together. It is very easy in AutomationEdge for performing data massaging. Regarding AI capabilities, AutomationEdge has a platform called DocuEdge, in which data extraction with PDFs and images is performed. In DocuEdge, we have GenAI integration where we can use prompt engineering. We provide text and according to that text, it will provide values to us. In terms of RPA solutions, it is very good. It is more affordable than other tools, and we can perform almost all tasks using AutomationEdge. While it is not as advanced as tools such as UIPath, we can definitely achieve any automation using AutomationEdge. We can implement various scripts including Python, Java, JavaScript, SQL, and PowerShell scripts. Regarding scalability, we can definitely use it in scalable projects. Sometimes we face issues when working with large data sets, but these issues can be reduced. The scalability is good in AutomationEdge.

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reviewer4848291

Global Head of Digital, Process Automation at a computer software company with 51-200 employees

Pega Robotic Process Automation (RPA) automates repetitive, rule-based tasks across systems without human intervention. Struggling with flexibility but integrates easily for small-scale automation tas

1. Enhanced Cross-Platform Support Currently optimized for Windows-based applications. Needs better support for web, cloud-native, and non-Windows environments (e.g., Linux, macOS). 2. Simplified Development Experience Pega Robot Studio has a steep learning curve, especially for non-developers. Could benefit from a more intuitive, drag-and-drop interface and prebuilt automation templates. 3. Stronger AI/ML Integration Bots rely heavily on rule-based logic. Native integration with AI/ML models (e.g., for document understanding, sentiment analysis) could make bots smarter and more adaptive. 4. Improved Debugging & Testing Tools Debugging complex automations can be time-consuming. Needs better simulation, logging, and error tracing tools for faster troubleshooting. 5. More Scalable Bot Orchestration While Pega Robot Manager is powerful, managing large bot fleets can become complex. Could improve auto-scaling, load balancing, and dynamic resource allocation. 6. Broader Integration Ecosystem Limited out-of-the-box connectors compared to competitors like UiPath. Expanding the integration library (e.g., for SaaS apps, APIs, databases) would reduce custom development. 7. Licensing Flexibility Licensing can be cost-prohibitive for smaller teams or departments. More modular or usage-based pricing could improve adoption.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us."

"The ability to connect to websites and pull data is the solution's most valuable feature."

"Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money."

"The interface is simple, user-friendly, and very intuitive."

"The most valuable features for my client are timing and scheduling."

"I would recommend Automate because it has made my work much easier."

"The product effectively handles all the tasks we require."

"The best feature of Automate is its ease of use, which is a major selling point."

More Automate pros

"The ability to automate our processes with external plug-ins and zero code is the most valuable feature."

"It is a valuable tool for developing efficient solutions, especially in finance and banking."

"Stability-wise, I rate the solution a nine out of ten...I rate the technical support of the solution a nine out of ten."

"The support from the vendor is very good."

"The studio design is fine compared to other similar products. There is nothing extraordinary about it, but at the same time, there are not any negatives."

"If we want to change your processes, we can code it from scratch, making it a beneficial feature of the product."

"We can quickly adapt to our end users."

"The staff went above and beyond to make sure our stay was perfect, even surprising us with a complimentary dessert to celebrate our anniversary."

More AutomationEdge pros

"I am impressed with the tool's recording feature."

"Pega is also broadening its landscape by building on top of PRPC (CRM, EPC, etc.), and with a cloud offering available, it is a genuine contender to compete with Salesforce."

"The solution's ability to create adapters quickly is its most valuable feature."

"The low-code/no-code development aspect of the solution is great."

"The initial setup is pretty easy and quite fast."

"It is a scalable solution."

"If you want to make any kind of base automation, you can easily code exactly what you want."

"The most valuable aspect for myself was access to the .net framework. If I couldn't figure something out using the objects that they had provided, I could bring in the .net objects and do so using similar logic that I would in a .net or C sharp coding language. Having that familiarity was helpful."

More Pega Robotic Process Automation pros

Cons

"The workflow for variables could be better. The input and output of task-level variables could be made a little clearer in terms of passing those around from one task to another upon success, etc. Things like that could be a little easier potentially."

"We really need a free development environment for customers. Building and testing automation on production isn't ideal."

"Fortra's Automate is not as reliable as I would like it to be."

"While this solution is continually improving, as it is now, the user interface could use improvement when I compare it to a product like UiPath."

"There is room for improvement regarding cloud functionality; there are a few missing features, and the logging could be better, especially air logging. We can go into logging events and create our own task, but it would be nice if this were more detailed."

"I currently have three bugs open with them that I don't know if they are addressed in the new release."

"The documentation is not that great."

"I believe we need to test various OCR tools that assist in evaluating, let's say, six different customer resyncs. We analyze their spending patterns and documentations, but current OCR support has limitations, requiring highly standardized documents, which isn't always the case. With a more advanced OCR system, we could improve processes related to credit risk management and legal matters. We're exploring how to integrate Fortra's Automate with our CRM platform, taking cues from instances where Salesforce seamlessly merged with Automate. However, we use a different CRM, Insight for New Enterprise, and we're seeking ways to connect the automation process within our CRM. We aim for the automation to continue smoothly, even in instances where traditional automation methods might face hurdles."

More Automate cons

"The installation process could improve. It was difficult to complete."

"AutomationEdge's primary issue is its price point, especially compared to other products."

"It's not an intuitive tool."

"AutomationEdge's ecosystem has shortcomings and needs improvement. When we compare AutomationEdge to other RPA tools in our company, we find that it has a very minor online community."

"They could provide more technologies for IT and security to enhance machine learning capabilities."

"The ease of use is the main thing on which they really have to focus. If they want to go against the giants, it should be improved in ease of use, and it should be more user-friendly. It would be helpful because everyone should be empowered irrespective of whether they know how to code or not. They should enhance its user interface and make it more intuitive."

"There are some shortcomings in the product's stability that need improvement."

"With the solution, customizing software can be time-consuming."

More AutomationEdge cons

"I would like to see an enhanced auditing feature included."

"In this modern world, in this automation space, if Pega could provide more options that are user-friendly and provide a way to quickly develop an automation solution that is drag-and-drop with a minimal coding approach, then it would be great for automation."

"In Pega, the UI has to be improved because that is the most challenging area that most of our customers ask for because we have to depend on some other React JS or some other tool to bring that kind of UI experience. So, there is a lot of room for improvement in terms of UI and UX."

"The OCR capabilities of the solution could be improved."

"The handwritten structured and semi-structured data recognition accuracy is much lower and is an area that definitely needs to improve."

"The orchestration needs to be better."

"The solution's configuration and settings could be more comprehensive."

"You cannot use a two-dimensional array to read the data."

More Pega Robotic Process Automation cons

Pricing and Cost Advice

"I like the way this solution is priced because you can buy a license, or you can buy the software outright."

"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."

"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."

"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."

"From a distributor's perspective, one of the biggest selling points of Automate is its price point."

"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."

"Once you buy the software, you just pay for the support for backend help."

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."

More Automate pricing and cost advice

"If you are looking for a budget solution, you can consider AE. It has all the features. Scaling it is way easier because of the cost itself."

"The product is available at the lowest price."

"Pricing can be made better. Currently, I think the pricing is based on the market. The pricing also depends on the business partners that offer you the solution."

"The licensing for this solution should have a more competitive pricing model. The price is in the top five of similar products."

"Price-wise, AutomationEdge is pretty affordable, making it not so expensive when you compare this with other tools in the market."

"It is expensive but its value can justify the cost."

"I give the price of the solution a nine out of ten."

"Pega is pretty costly."

"Pega is as competitive as the basic players such as UiPath or Automation Anywhere. UiPath is the most expensive, but Pega is at par with Automation Anywhere."

"In terms of Pega Robotic Process Automation pricing, I would rate it a five out of five because the solution has a good price. Pricing is not very high, though I'm unsure of the exact cost, based on my experience, the price for Pega Robotic Process Automation is less than Blue Prism because I worked with a few clients that have both solutions and my clients prefer Pega Robotic Process Automation over Blue Prism particularly because of the licensing costs."

"I was not involved in licensing and pricing, but it is worth the cost."

"The licensing cost is too high."

"I would rate the product's pricing a nine out of ten."

"Pega Robotic Process Automation is an expensive solution."

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Top Industries

By visitors reading reviews

Financial Services Firm

12%

Computer Software Company

10%

Manufacturing Company

Performing Arts

Financial Services Firm

16%

Computer Software Company

10%

Healthcare Company

Comms Service Provider

Financial Services Firm

27%

Computer Software Company

15%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

See all answers

What is your primary use case for HelpSystems AutoMate?

The main purpose is for automation. That has been the purpose why I have been using it so far.

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What is your experience regarding pricing and costs for Fortra Automate?

Regarding pricing, it is very friendly. I would not say that it is really cheap or very expensive, but it fits within...

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What do you like most about AutomationEdge?

It helps us with cost optimization and easy implementation.

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What is your experience regarding pricing and costs for AutomationEdge?

I rate AutomationEdge's pricing as a six to seven. It is expensive but its value can justify the cost.

See all answers

What needs improvement with AutomationEdge?

AutomationEdge's primary issue is its price point, especially compared to products from companies like Microsoft that...

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What do you like most about Pega Robotic Process Automation?

The solution's automation handling capability has positively impacted the overall automation process in my experience.

See all answers

What is your experience regarding pricing and costs for Pega Robotic Process Automation?

I would rate the pricing a six out of ten, with ten being expensive.

See all answers

What needs improvement with Pega Robotic Process Automation?

The solution's configuration and settings could be more comprehensive.

See all answers

Comparisons

UiPath Platform vs Automate

Compared 28% of the time

Microsoft Power Automate vs Automate

Compared 24% of the time

Redwood Software - Finance Automation Edition vs Automate

Compared 9% of the time

Blue Prism vs Automate

Compared 8% of the time

Automation Anywhere vs Automate

Compared 6% of the time

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Automation Anywhere vs AutomationEdge

Compared 40% of the time

UiPath Platform vs AutomationEdge

Compared 34% of the time

Microsoft Power Automate vs AutomationEdge

Compared 26% of the time

More AutomationEdge Competitors

Microsoft Power Automate vs Pega Robotic Process Automation

Compared 46% of the time

UiPath Platform vs Pega Robotic Process Automation

Compared 32% of the time

Blue Prism vs Pega Robotic Process Automation

Compared 8% of the time

Automation Anywhere vs Pega Robotic Process Automation

Compared 7% of the time

IPsoft 1RPA vs Pega Robotic Process Automation

Compared 6% of the time

More Pega Robotic Process Automation Competitors

Product Reports

Buyer's Guide

Automate

August 2025

Download Automate product report

Buyer's Guide

AutomationEdge

August 2025

Download AutomationEdge product report

Buyer's Guide

Pega Robotic Process Automation

August 2025

Download Pega Robotic Process Automation product report

Also Known As

HelpSystems Automate, Automate

No data available

Pega RPA, OpenSpan

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

AutomationEdge is an Intelligent Robotic Process Automation product which comes bundled with key essential technologies for automation of front office, middle office, back office and IT operations.
AutomationEdge provides Chatbots, Intelligent Automation bots, AI and Machine Learning capabilities that help clients reduce costs, improve response time, grow business and achieve compliance. AutomationEdge provides ready Bots and development environment to build new Bots.

AutomationEdge

With Pega Robotic Process Automation (RPA), organizations can automate the mundane, tedious, time-consuming, manual work that is hampering productivity and efficiency. Whether adjudicating claims, onboarding customers or employees, reconciling financials, updating customer information in systems record, Pega RPA can manage the work across your enterprise.

Pega

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

Smart Dubai Government (SDG)

eBay Enterprise, M&I Bank

Buyer's Guide

AutomationEdge vs. Pega Robotic Process Automation

July 2025

Free Report: AutomationEdge vs. Pega Robotic Process Automation

Find out what your peers are saying about AutomationEdge vs. Pega Robotic Process Automation and other solutions. Updated: July 2025.

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