AutomationEdge vs Pega Robotic Process Automation comparison

AutomationEdge vs. Pega Robotic Process Automation

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Mindshare comparison

As of August 2026, in the Robotic Process Automation (RPA) category, the mindshare of Automation Anywhere is 5.4%, down from 9.4% compared to the previous year. The mindshare of AutomationEdge is 1.3%, up from 1.1% compared to the previous year. The mindshare of Pega Robotic Process Automation is 1.8%, down from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA) Mindshare Distribution
Product	Mindshare (%)
Automation Anywhere	5.4%
AutomationEdge	1.3%
Pega Robotic Process Automation	1.8%
Other	91.5%

Robotic Process Automation (RPA)

Featured Reviews

Venkat Sivaprakash

Management Consultant at Accenture

Has significantly improved document-driven workflows and reduced processing time across finance and HR functions

Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.

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Jajati Panda

Software Engineer at Apmosys

Delivers increased productivity and streamlines fraud processing in banking, though technical support could be faster

Before AutomationEdge, we had to hire coder-level experts with Java or Python knowledge. This approach took considerable time and required error handling to automate processes. With this tool, all processes are automatically handled with errors, and no-code automation is available. The cost for a developer is now significantly lower. Previously, we hired highly efficient developers with high salary packages. The license cost of 5 to 10 lakhs per year for one person to automate is equivalent to a person's annual salary. With the license and a developer hired at 3 to 5 lakhs, we can automate 40 to 50 processes.

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reviewer1458102

Regional Director at a tech vendor with 10,001+ employees

Has raised concerns due to outdated framework and high ownership costs

Pega Robotic Process Automation is a temporary solution to a bigger issue, and the cost of implementation especially with Pega really stops customers from proceeding. The total cost of ownership could be improved. From a technical perspective, the product performs adequately. The installation can be quite complex as it's not standalone, and customers need to get the whole Pega platform up and running. The total cost of ownership is not very attractive. RPA as a concept is outdated now, with agentic AI becoming more prominent. We don't see much interest from customers in going down the RPA route; Pega Robotic Process Automation is losing its prominence in the market.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We get a significant ROI even though the licensing cost is higher than average. The gains we realize from the initial development make up for it. In the last three years, I estimate we have saved around 2,200 hours of labor. To date, we've saved almost $6 million."

"It's really easy to use. We have a number of people at our firm who are now certified RPA developers that had no development background. They did that just by the online training in some cases. In some cases, it was the online training, as well as a three day class that we brought in-house and had taught."

"The most valuable feature is the user-friendly interface."

"With Automation Anywhere bots, we are able to cut down the manual efforts by 80% in generating Excel and Power BI reports, extracting and uploading files to various sites, and many other web-based administrative tasks."

"We have saved time and money using the solution."

"Customers also are looking for the kinds of solutions that help enable their workforces to be more effective."

"With our conversion from v11 to A360, there has been better ease of development of components within the control room for our development teams."

"The best features in Automation Anywhere that I really appreciate are found in the basic module for pure RPA, such as the recorder function, which helps in making automation even easier; no coding is required, you are just doing things, and the recorder records your movements and actions, creating the code out of that."

More Automation Anywhere pros

"It is a valuable tool for developing efficient solutions, especially in finance and banking."

"If we want to change your processes, we can code it from scratch, making it a beneficial feature of the product."

"AutomationEdge is really easy to use because the workflows are simple."

"It helps us with cost optimization and easy implementation."

"The most valuable feature of AutomationEdge is creating accounts."

"AutomationEdge has shown the most productive impact, and the productivity was excellent before, and now it can increase by 20 to 30% more with AI implementation."

"Attended versus unattended automation in AutomationEdge has benefited my organization significantly."

"We can quickly adapt to our end users."

More AutomationEdge pros

"The most valuable feature of Pega Robotic Process Automation is the technique: you can create a user interface that can interact with a human being for attended robots."

"The solution's ability to create adapters quickly is its most valuable feature."

"The most valuable features are the loops to lookup tables to read the data."

"It is a scalable solution."

"Pega is very mature. It's very old. They have grown with time, and they have learned. Other robotic process automation solutions are basically focused on only doing the automation, whereas Pega also gives you a workflow system so that you can create a workflow."

"The feature I like best in Pega Robotic Process Automation is that I'm able to add external DLL section codes. I can inject the JavaScript, and I can write VB.NET, C#.NET, and DLL codes, then inject those codes into the existing process. Mainly, from a development perspective, I like that feature a lot, so if anything is not supported by Pega Robotic Process Automation, then I can build that either in JavaScript or in .NET, then use those functions within the IP."

"Pega Robotic Process Automation makes it easy with metrics, robots save time, and handling customer calls became much easier."

"Pega is also broadening its landscape by building on top of PRPC (CRM, EPC, etc.), and with a cloud offering available, it is a genuine contender to compete with Salesforce."

More Pega Robotic Process Automation pros

Cons

"I don't find a lot outside of the internal community forum."

"In the A2019 community edition, while running its taking time to run RPA bots and having few bugs related to IQ Bot server connectivity and other things."

"Currently, Automation Anywhere's debugging functionality is minimal."

"The Insight feature could be improved. I don't think there's a lot of information about how to use Insight, so you have to try different scenarios to understand that feature better."

"The version that we are using has been difficult for us to code. As changes are very frequent, we have to make sure the code can be updated automatically so we don't have to make a change every time a user makes a change. Then, the user doesn't have to update us and we don't have to push a change to production. We have found a workaround with the help of the Automation Anywhere support people for this."

"They will need much more support, because it is a new thing and it’ll never fail because of productive partners. It will fail if people on the “gemba” don’t adopt it."

"The process discovery side needs improvement."

"When it comes to reading email, this solution is unstable and improvements need to be made."

More Automation Anywhere cons

"The licensing for this solution should have a more competitive pricing model. The price is in the top five of similar products."

"While I find AutomationEdge generally stable, I believe that stability needs to be improved a little."

"With the solution, customizing software can be time-consuming."

"In AutomationEdge, I think there could be improvements. The variables sometimes are really confusing when you use them because the aspects around the variables are confusing, particularly the global variables and the local variables."

"The price of the solution could be improved."

"AutomationEdge's primary issue is its price point, especially compared to other products."

"There is significant room for improvement."

"They could provide more technologies for IT and security to enhance machine learning capabilities."

More AutomationEdge cons

"The new players such as UiPath and ABBYY are moving very quickly, but Pega is not. I'd definitely like to see Pega doing a few more interesting things on the AI or machine learning front so that we can use the platform for multiple things."

"Pega's main drawback was that you have to go and install their platform and their platform is meant to be their main selling point with robotics just a small part of what they do."

"I feel like it doesn't get updated frequently enough. There aren't a lot of new features or a clear roadmap for future improvements."

"The orchestration needs to be better."

"It's difficult not knowing when alerts will arrive."

"What I don't like that much in Pega Robotic Process Automation is its monitoring tool because that tool is tightly connected with the platform."

"I would like to see an enhanced auditing feature included."

"Pega Robotic Process Automation scalability is too low."

More Pega Robotic Process Automation cons

Pricing and Cost Advice

"I am not involved in the pricing, but based on what I hear from our central RPA team, it is not very expensive; it is also not cheap. Its price is in the midrange."

"The cost can be reduced a little for users."

"Subscription for Automation Anywhere (AA) is paid yearly."

"Automation Anywhere is somewhat expensive. The prices are slightly higher, but if you need something, you must pay for it."

"Automation Anywhere offers a subscription-based licensing model for cloud, on-premises, and hybrid deployments."

"Automation Anywhere is expensive, making it more suitable for enterprise organizations."

"We have purchased licenses, but are trying to obtain more bot programmer licenses."

"Our licensing costs are setup on an annual basis."

More Automation Anywhere pricing and cost advice

"I give the price of the solution a nine out of ten."

"The licensing for this solution should have a more competitive pricing model. The price is in the top five of similar products."

"The product is available at the lowest price."

"Price-wise, AutomationEdge is pretty affordable, making it not so expensive when you compare this with other tools in the market."

"Pricing can be made better. Currently, I think the pricing is based on the market. The pricing also depends on the business partners that offer you the solution."

"It is expensive but its value can justify the cost."

"If you are looking for a budget solution, you can consider AE. It has all the features. Scaling it is way easier because of the cost itself."

"Pega is pretty costly."

"The licensing cost is too high."

"Pega Robotic Process Automation is an expensive solution."

"I would rate the product's pricing a nine out of ten."

"I was not involved in licensing and pricing, but it is worth the cost."

"Pega is as competitive as the basic players such as UiPath or Automation Anywhere. UiPath is the most expensive, but Pega is at par with Automation Anywhere."

"In terms of Pega Robotic Process Automation pricing, I would rate it a five out of five because the solution has a good price. Pricing is not very high, though I'm unsure of the exact cost, based on my experience, the price for Pega Robotic Process Automation is less than Blue Prism because I worked with a few clients that have both solutions and my clients prefer Pega Robotic Process Automation over Blue Prism particularly because of the licensing costs."

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909,725 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

14%

Manufacturing Company

11%

Construction Company

11%

Outsourcing Company

10%

Construction Company

16%

Healthcare Company

10%

Financial Services Firm

Comms Service Provider

Financial Services Firm

15%

Manufacturing Company

12%

Outsourcing Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	157
Midsize Enterprise	82
Large Enterprise	558

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	2
Large Enterprise	4

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	5
Large Enterprise	17

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

What needs improvement with AutomationEdge?

In AutomationEdge, I think there could be improvements. I have not used it in maybe two months, but in the past, you ...

What is your primary use case for AutomationEdge?

My use cases for AutomationEdge include using two automations in my actual employment or company. I use it to create ...

What advice do you have for others considering AutomationEdge?

I have not used the AI capabilities of AutomationEdge because in the workflows I need to create, I do not need to use...

What needs improvement with Pega Robotic Process Automation?

Pega Robotic Process Automation is a temporary solution to a bigger issue, and the cost of implementation especially ...

What is your primary use case for Pega Robotic Process Automation?

For banking customers, Pega Robotic Process Automation can fill in the process automation which cannot usually be don...

What advice do you have for others considering Pega Robotic Process Automation?

I am George from a system integrator and reseller background. We are a system integrator, reseller, and implementer o...

UiPath Platform vs Automation Anywhere

Comparisons

Compared 12% of the time

Microsoft Power Automate vs Automation Anywhere

Compared 9% of the time

Blue Prism vs Automation Anywhere

Compared 6% of the time

WorkFusion vs Automation Anywhere

Compared 2% of the time

Appian vs Automation Anywhere

Compared 2% of the time

More Automation Anywhere Competitors

UiPath Platform vs AutomationEdge

Compared 11% of the time

BotFarm vs AutomationEdge

Compared 8% of the time

Microsoft Power Automate vs AutomationEdge

Compared 7% of the time

Blue Prism vs AutomationEdge

Compared 6% of the time

NICE Robotic Automation vs AutomationEdge

Compared 5% of the time

More AutomationEdge Competitors

UiPath Platform vs Pega Robotic Process Automation

Compared 22% of the time

Blue Prism vs Pega Robotic Process Automation

Compared 13% of the time

Microsoft Power Automate vs Pega Robotic Process Automation

Compared 12% of the time

WorkFusion vs Pega Robotic Process Automation

Compared 5% of the time

NICE Robotic Automation vs Pega Robotic Process Automation

Compared 3% of the time

More Pega Robotic Process Automation Competitors

Product Reports

Automation Anywhere

Download Automation Anywhere product report

AutomationEdge

Download AutomationEdge product report

Pega Robotic Process Automation

Download Pega Robotic Process Automation product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

No data available

Pega RPA, OpenSpan

Interactive Demo

Automation Anywhere

Demo not available

AutomationEdge

Demo not available

Pega

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

AutomationEdge delivers automation flexibility with coding, desktop automation, and technology tools like OCR and chatbots. Cost-effective with seamless integration, it supports scripting and scalability, optimizing workflows and enhancing productivity in diverse sectors.

AutomationEdge offers robust automation through concurrency, multithreading, and a suite of tools such as predictive analytics and Excel automation. It empowers companies by automating processes, simplifying workflows, and improving operational efficiency. This platform facilitates intuitive design, integrating AI capabilities with DocuEdge and enhancing business processes. Despite its advantages, it faces challenges in stability, GUI dependence, and integration, needing further improvement in AI capabilities, SAP integration, and pricing strategies. The cumbersome installation process and limited community support are noted, requiring attention to Excel automation, modularity, and intuitive design for competitive performance.

What are the key features?

Concurrent Processing: Allows simultaneous task execution for improved efficiency.
Desktop Automation: Streamlines repetitive tasks directly on users’ desktop environments.
Multithreading: Enhances performance by processing multiple tasks at once.
OCR and Chatbots: Incorporates optical character recognition and conversational interfaces for better user interaction.
Predictive Analytics: Utilizes data-driven insights to inform better decision-making.
AI Capabilities: Powered by DocuEdge for enhanced document management.
Seamless Integrations: Connects with other tools and services smoothly to improve workflow continuity.

How does AutomationEdge provide ROI?

Increased Productivity: Automating routine tasks enables staff to focus on higher-value activities.
Cost Efficiency: Offers a cost-effective way to streamline processes.
Enhanced User Support: Provides accessible support to optimize system use and resolve issues.
Scalability: Adapts to growing business needs ensuring long-term viability.
Improved Process Optimization: Fine-tunes operations to maximize resource use.

In industries like banking and finance, AutomationEdge automates routine tasks, enhancing customer service and process management. It optimizes manual tasks, reporting, and financial operations, integrating seamlessly into sales and finance design. Companies value its ability to automate and streamline workflows in cloud or on-premises deployments, improving efficiency in data-heavy processes.

AutomationEdge

Pega Robotic Process Automation offers advanced UI capabilities, seamless CRM integration, and a centralized management system, enhancing efficiency with low-code options and cross-platform integration. Its centralized dashboards, scalability, and technical support provide strong foundations for diverse applications.

Pega Robotic Process Automation empowers businesses with its robust workflow systems, allowing seamless integration with CRM platforms and enhancing user experience through low-code/no-code development options. The platform's ability to automate data entry and create rapid adapters boosts functionality, ensuring enterprises can meet diverse demands efficiently. Highly valued for its centralized management and stability, Pega also provides insights into agent performance through Workforce Intelligence. It caters to both attended and unattended bots, significantly eliminating manual steps. Despite its advantages, there is room for improved OCR accuracy, user interface enhancement, cloud service expansion in regions like the Middle East and India, and simplified development tools. Addressing these could help keep pace with industry standards.

What are the key features of Pega Robotic Process Automation?

Advanced UI Capabilities: Offers a user-friendly environment for efficient task management.
CRM Integration: Seamless interaction with CRM systems enhances customer engagement.
Centralized Management: Simplifies overseeing bot operations and workflows.
Low-Code/No-Code Development: Enables fast deployment without extensive coding knowledge.
Workforce Intelligence: Provides insights into employee productivity and performance.

What benefits and ROI can users expect from Pega?

Scalability: Facilitates growth by adapting to expanding business needs.
Stability: Reliable platform ensures smooth operations without disruptions.
Technical Support: Comprehensive support services to resolve user queries.
Improved Efficiency: Automates repetitive tasks, reducing manual effort significantly.

Pega Robotic Process Automation finds applications across telecom, banking, insurance, and aviation sectors for operations like fraud detection, compliance checks, and task management. It boosts efficiency in activities such as dual data entry, customer data integration, and process mining. Its adaptability allows for HR and financial workflow automation, integration with mainframe systems, and development of mobile applications.

Pega

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

Smart Dubai Government (SDG)

eBay Enterprise, M&I Bank

AutomationEdge vs. Pega Robotic Process Automation