AutomationEdge vs Pega Robotic Process Automation comparison

Why PeerSpot?

AutomationEdge and Pega are both solutions in the Robotic Process Automation (RPA) category. AutomationEdge is ranked #18 with an average rating of 7.0, while Pega is ranked #16 with an average rating of 5.0. AutomationEdge holds a 1.3% mindshare in RPA, compared to Pega’s 1.8% mindshare. Additionally, 88% of AutomationEdge users are willing to recommend the solution, compared to 87% of Pega users who would recommend it.

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Executive SummaryUpdated on Dec 4, 2024

Pega Robotic Process Automation and AutomationEdge compete in the Robotic Process Automation category. Pega Robotics seems to have the upper hand in development flexibility and comprehensive suite capabilities, while AutomationEdge stands out for its pricing and specialized automation features.

Features: Pega Robotic Process Automation offers intuitive workflow design, end-to-end automation, and strong integration capabilities such as Workforce Intelligence for CRM. Its low-code/no-code environment and .NET familiarity enhance its flexibility. AutomationEdge excels in multi-threading, desktop automation, and OCR, with extensive integrations optimized for tasks like Excel report manipulation.

Room for Improvement: Pega Robotics could improve OCR capabilities, user interface, and cloud presence, alongside simplifying deployment and overcoming Citrix integration hurdles. AutomationEdge faces challenges with its support community, stability, and could benefit from more competitive pricing and enhanced integration features.

Ease of Deployment and Customer Service: Pega Robotic Process Automation offers diverse deployment options including private and public cloud, with global customer service, though some users report delays. AutomationEdge generally provides on-premises and Hybrid Cloud solutions with satisfactory but regionally variable support.

Pricing and ROI: Pega Robotic Process Automation is often seen as expensive, favored by Fortune 500 companies. Its bundled BPM products offer significant ROI but at a higher cost. AutomationEdge's modular pricing is budget-friendly, suitable for small to medium enterprises, facilitating scalability at competitive costs yet demanding improvements for enhanced competitiveness.

To learn more, read our detailed AutomationEdge vs. Pega Robotic Process Automation Report (Updated: September 2026).

Buyer's Guide

AutomationEdge vs. Pega Robotic Process Automation

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automation Anywhere

Mindshare comparison

As of October 2026, in the Robotic Process Automation (RPA) category, the mindshare of Automation Anywhere is 5.2%, down from 9.5% compared to the previous year. The mindshare of AutomationEdge is 1.3%, up from 1.0% compared to the previous year. The mindshare of Pega Robotic Process Automation is 1.8%, down from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA) Mindshare Distribution
Product	Mindshare (%)
Automation Anywhere	5.2%
Pega Robotic Process Automation	1.8%
AutomationEdge	1.3%
Other	91.7%

Robotic Process Automation (RPA)

Featured Reviews

Venkat Sivaprakash

Management Consultant at Accenture

Has significantly improved document-driven workflows and reduced processing time across finance and HR functions

Automation Anywhere has evolved significantly and upgraded itself to provide agentic AI and AI-based automation solutions for document automation. The product has matured considerably over time. We can create workflows that can call an API. We can include prompts in particular workflows for ChatGPT-related functions, connecting to an LLM and RAG to perform tasks. For document automation, modern features are available to train documents, ensuring high accuracy and repeatability over time. The system is very easy to use. I recently completed a course in document automation, typically designed for people involved in coding and technical aspects. Though I understand coding comprehensively, I don't do actual coding. The course was very accessible. Currently, extensive coding isn't necessary due to the hybrid model incorporating GenAI aspects, low-code, no-code capabilities, APIs, and numerous pre-built objects in Automation Anywhere. The features include GenAI-driven prompting methods and workflow creation capabilities. In these workflows, we can create decision boxes and call APIs without coding. We simply pull objects, drop them, connect them, and add minimal coding when needed. The most crucial aspect isn't coding but rather sizing the automation and fleshing out the details. Automation Co-pilot takes notes and performs automated analysis. It can extract details from videos, summarize conversations, and provide detailed information. During calls, it identifies instructions and performs tasks such as preparing reports and reconciliation. Automation Anywhere can also connect with Microsoft Co-pilot. Through Co-pilot, real-time operations can be executed, allowing direct interaction between vendors and automation through this component.

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Jajati Panda

Software Engineer at Apmosys

Delivers increased productivity and streamlines fraud processing in banking, though technical support could be faster

Before AutomationEdge, we had to hire coder-level experts with Java or Python knowledge. This approach took considerable time and required error handling to automate processes. With this tool, all processes are automatically handled with errors, and no-code automation is available. The cost for a developer is now significantly lower. Previously, we hired highly efficient developers with high salary packages. The license cost of 5 to 10 lakhs per year for one person to automate is equivalent to a person's annual salary. With the license and a developer hired at 3 to 5 lakhs, we can automate 40 to 50 processes.

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reviewer1458102

Regional Director at a tech vendor with 10,001+ employees

Has raised concerns due to outdated framework and high ownership costs

Pega Robotic Process Automation is a temporary solution to a bigger issue, and the cost of implementation especially with Pega really stops customers from proceeding. The total cost of ownership could be improved. From a technical perspective, the product performs adequately. The installation can be quite complex as it's not standalone, and customers need to get the whole Pega platform up and running. The total cost of ownership is not very attractive. RPA as a concept is outdated now, with agentic AI becoming more prominent. We don't see much interest from customers in going down the RPA route; Pega Robotic Process Automation is losing its prominence in the market.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Automation Anywhere is excellent for integrating with other solutions. It provides the ability to leverage the APIs of third-party solutions. We use some of the already built-in MetaBots to then scrape the data and manipulate independent data that we need in order to integrate with other third-party solutions."

"Even as we were getting into RPA for the first time, I found it easy to understand this tool."

"Automation Anywhere has benefited our company as we've been able to process thousands of transactions daily through various automations that distribute work, classify work, and handle claims, doing preliminary work for the finance team."

"Automation Anywhere is stable, scalable, and easy to use."

"The IQ Bot is unique. It is not available in another RPA tool that I am aware of, like UiPath or Blue Prism. IQ Bot converts unstructured data to structured data."

"In Automation Anywhere we liked the drag-and-drop and easily stitching the recording of mouse control and keyboard controls."

"We are making less mistakes and have more metrics available to understand what our problems are. Now, we can do root cause analysis and have less noise in the system during the process."

"Compared to other RPA tools, I prefer Automation Anywhere."

More Automation Anywhere pros

"In general terms, the solution has helped our business by speeding up execution times."

"If we want to change your processes, we can code it from scratch, making it a beneficial feature of the product."

"AutomationEdge is really easy to use because the workflows are simple."

"The chatbot that they have is most valuable. It is one of the best features because they own it, and they don't need to integrate with other parties to have a chatbot. This is one of the main features. The rest of the features are common to all RPA tools or vendors available in the market."

"Attended versus unattended automation in AutomationEdge has benefited my organization significantly."

"The staff went above and beyond to make sure our stay was perfect, even surprising us with a complimentary dessert to celebrate our anniversary."

"The studio design is fine compared to other similar products. There is nothing extraordinary about it, but at the same time, there are not any negatives."

"It helps us with cost optimization and easy implementation."

More AutomationEdge pros

"If you want to make any kind of base automation, you can easily code exactly what you want."

"With Pega Robotics, once we integrated it will work with any machines after deployment until there is a change."

"In terms of measuring efficiency gains from automating routine compliance tasks in financial services with Pega Robotic Process Automation, automation consistently yields a 25 to 30% efficiency increase."

"The platform's most valuable feature is the ability to perform most tasks reliably. It efficiently integrates with other systems and automates various tasks."

"The most valuable aspect for myself was access to the .net framework."

"It is a good and matured solution."

"I am impressed with the tool's recording feature."

"Its stability has been good."

More Pega Robotic Process Automation pros

Cons

"We have been a little frustrated by the frequency of cache releases."

"The customization feature should be made more user-friendly in order to enable the use of external reference components."

"Cloud was one of the features we wanted to see, because it makes it much easier. The second feature is ease of use in terms of agnostic operating system."

"When working with Excel, unlike other tools such as UiPath, Automation Anywhere does not have the standard variables for .Net data types."

"The learning curve for Automation Anywhere is steep, especially for advanced features like IQ Bot and API automation, which require technical expertise."

"Getting the bot design into the developer's hands is taking longer than we initially anticipated."

"I would like them to add OCR features. This would help us deal with unstructured data and we can get more data out of images."

"It is frustrating at times to experience this instability, but we do find a solution and we are working on it to be better."

More Automation Anywhere cons

"The installation process could improve. It was difficult to complete."

"The ease of use is the main thing on which they really have to focus. If they want to go against the giants, it should be improved in ease of use, and it should be more user-friendly. It would be helpful because everyone should be empowered irrespective of whether they know how to code or not. They should enhance its user interface and make it more intuitive."

"Regarding stability and reliability, AutomationEdge is mid-range. When compared with other tools such as Automation Anywhere and UIPath, they are more stable than AutomationEdge."

"There is significant room for improvement."

"AutomationEdge's ecosystem has shortcomings and needs improvement. When we compare AutomationEdge to other RPA tools in our company, we find that it has a very minor online community."

"With other automation solutions in the market, we can simulate the process in our notebooks where the solution creates the code for us, but with AutomationEdge we can't do this."

"It's not an intuitive tool."

"With the solution, customizing software can be time-consuming."

More AutomationEdge cons

"The handwritten structured and semi-structured data recognition accuracy is much lower and is an area that definitely needs to improve."

"What I don't like that much in Pega Robotic Process Automation is its monitoring tool because that tool is tightly connected with the platform."

"The solution's configuration and settings could be more comprehensive."

"Pega Robotic Process Automation scalability is too low."

"The new players such as UiPath and ABBYY are moving very quickly, but Pega is not. I'd definitely like to see Pega doing a few more interesting things on the AI or machine learning front so that we can use the platform for multiple things."

"They have tied the deployment with the Pega BPM product, the robot manager. You need to have the BPM installed."

"I feel like it doesn't get updated frequently enough. There aren't a lot of new features or a clear roadmap for future improvements."

"The way integration classes are created could be improved."

More Pega Robotic Process Automation cons

Pricing and Cost Advice

"Time-wise: We have saved hundreds of thousands of hours."

"We're paying a monthly subscription fee for the bot and for services. There are no additional costs beyond the standard licensing fee."

"Our licensing costs are setup on an annual basis."

"Their overall pricing falls in the middle of the market. Cost-wise, Automation Anywhere is quite expensive because of their analytics, IQ Bots, and MetaBots. For a standalone machine, the pricing is okay. When adding in the licensing for IQ Bots (or MetaBots), it can become quite costly."

"It depends. For example, for my group, we are centralizing the infrastructure in Paris. Our contract is signed with Automation Anywhere in France. The currency and the pricing of Automation Anywhere in France can appear beneficial and interesting for Germany and Scandinavian countries, but when we share our infra and are internally charging other countries such as Poland, Brazil, or some other country with a lower currency value as compared to Euro, it becomes less beneficial. They would prefer to sign the contract directly with Automation Anywhere because they will benefit from a price that is as per their local market."

"We have established a CoE and we take our bot opportunities based on their ROIs. The best ROI opportunity goes to development first. Our ROI opportunities are compliance, profitable growth, productivity enhancements, productivity gains, number of hours the productivity saved, and resources not available that the work can be done by the bot. However, the single most important criteria that we use to measure ROI is how much time does the bot cut down from an analyst's work, as this has the best ROI. E.g., if an analyst is spending a 100 hours of work that a bot can do in one hour, we calculate the 99 hours saved as ROI."

"The licensing cost of Automation Anywhere is better than UiPath and Blue Prism."

"The price is very reasonable."

More Automation Anywhere pricing and cost advice

"The licensing for this solution should have a more competitive pricing model. The price is in the top five of similar products."

"It is expensive but its value can justify the cost."

"Pricing can be made better. Currently, I think the pricing is based on the market. The pricing also depends on the business partners that offer you the solution."

"If you are looking for a budget solution, you can consider AE. It has all the features. Scaling it is way easier because of the cost itself."

"The product is available at the lowest price."

"Price-wise, AutomationEdge is pretty affordable, making it not so expensive when you compare this with other tools in the market."

"I give the price of the solution a nine out of ten."

"Pega is pretty costly."

"I would rate the product's pricing a nine out of ten."

"In terms of Pega Robotic Process Automation pricing, I would rate it a five out of five because the solution has a good price. Pricing is not very high, though I'm unsure of the exact cost, based on my experience, the price for Pega Robotic Process Automation is less than Blue Prism because I worked with a few clients that have both solutions and my clients prefer Pega Robotic Process Automation over Blue Prism particularly because of the licensing costs."

"The licensing cost is too high."

"Pega Robotic Process Automation is an expensive solution."

"Pega is as competitive as the basic players such as UiPath or Automation Anywhere. UiPath is the most expensive, but Pega is at par with Automation Anywhere."

"I was not involved in licensing and pricing, but it is worth the cost."

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Top Industries

By visitors reading reviews

Outsourcing Company

15%

Financial Services Firm

12%

Manufacturing Company

11%

Comms Service Provider

11%

Construction Company

16%

Healthcare Company

10%

Comms Service Provider

10%

Outsourcing Company

Financial Services Firm

14%

Outsourcing Company

13%

Manufacturing Company

12%

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	161
Midsize Enterprise	85
Large Enterprise	561

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	2
Large Enterprise	4

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	5
Large Enterprise	17

Questions from the Community

How good is Automation Anywhere for RPA processes?

It depends on your use case. Is it simply to automate a couple of processes? Is it to augment a human team? AA is ver...

See all answers

How good is Automation Anywhere for RPA processes?

From my experience using AA tool, it depends on the applications that you want to automate, because there some applic...

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How good is Automation Anywhere for RPA processes?

It is a highly preferred RPA tool. You can check my Automation Anywhere Review to know more.

See all answers

What needs improvement with AutomationEdge?

In AutomationEdge, I think there could be improvements. I have not used it in maybe two months, but in the past, you ...

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What is your primary use case for AutomationEdge?

My use cases for AutomationEdge include using two automations in my actual employment or company. I use it to create ...

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What advice do you have for others considering AutomationEdge?

I have not used the AI capabilities of AutomationEdge because in the workflows I need to create, I do not need to use...

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What needs improvement with Pega Robotic Process Automation?

Pega Robotic Process Automation is a temporary solution to a bigger issue, and the cost of implementation especially ...

See all answers

What is your primary use case for Pega Robotic Process Automation?

For banking customers, Pega Robotic Process Automation can fill in the process automation which cannot usually be don...

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What advice do you have for others considering Pega Robotic Process Automation?

I am George from a system integrator and reseller background. We are a system integrator, reseller, and implementer o...

See all answers

Comparisons

UiPath Platform vs Automation Anywhere

Compared 11% of the time

Blue Prism vs Automation Anywhere

Compared 6% of the time

Microsoft Power Automate vs Automation Anywhere

Compared 5% of the time

Appian vs Automation Anywhere

Compared 2% of the time

WorkFusion vs Automation Anywhere

Compared 2% of the time

More Automation Anywhere Competitors

UiPath Platform vs AutomationEdge

Compared 9% of the time

BotFarm vs AutomationEdge

Compared 7% of the time

Microsoft Power Automate vs AutomationEdge

Compared 6% of the time

Blue Prism vs AutomationEdge

Compared 5% of the time

NICE Robotic Automation vs AutomationEdge

Compared 4% of the time

More AutomationEdge Competitors

UiPath Platform vs Pega Robotic Process Automation

Compared 20% of the time

Blue Prism vs Pega Robotic Process Automation

Compared 12% of the time

Microsoft Power Automate vs Pega Robotic Process Automation

Compared 9% of the time

WorkFusion vs Pega Robotic Process Automation

Compared 5% of the time

NICE Robotic Automation vs Pega Robotic Process Automation

Compared 3% of the time

More Pega Robotic Process Automation Competitors

Product Reports

Buyer's Guide

Automation Anywhere

October 2026

Download Automation Anywhere product report

Buyer's Guide

AutomationEdge

October 2026

Download AutomationEdge product report

Buyer's Guide

Pega Robotic Process Automation

September 2026

Download Pega Robotic Process Automation product report

Also Known As

Automation Anywhere, Testing Anywhere, Automation Anywhere Enterprise, Agentic Process Automation System (Now Certified for WorkSpaces)

No data available

Pega RPA, OpenSpan

Interactive Demo

Automation Anywhere

Demo not available

AutomationEdge

Demo not available

Pega

Overview

Automation Anywhere offers ease of use, robust system connectivity, and GenAI-driven document automation through a cloud-native platform, significantly enhancing productivity across multiple industries with advanced AI features.

Delivering a comprehensive suite of tools designed for easy integration and rapid deployment, Automation Anywhere drives efficiency by reducing costs and automating repetitive tasks. Its cloud-native platform supports broad industry adoption, including advanced AI features like process automation and Co-Pilot, streamlining complex workflows with minimal technical skills required. Users benefit from robust integration capabilities, which facilitate seamless interaction with multiple systems. However, there is room for improvement in areas such as user-friendliness for beginners, stability, flexible licensing, and enhanced OCR functionality. Organizations in sectors such as banking, finance, manufacturing, and healthcare gain from the improved operational efficiency and ROI Automation Anywhere offers.

What are the important features of Automation Anywhere?

Ease of Use: Simplifies automation tasks with a user-centric interface.
Robust Connectivity: Provides seamless integration with multiple systems.
GenAI-Driven Document Automation: Leverages AI to automate document management.
Process Automation & Co-Pilot: Enhances workflow automation with advanced AI.
Cloud-Native Platform: Enables rapid deployment and integration.

What benefits should be evaluated in reviews?

Time Savings: Automation drastically reduces manual processing time.
Cost Efficiency: Decreases overall operational costs by automating tasks.
Productivity Enhancement: Streamlines workflows with AI-driven tools.
Improved Integration: Enhances ability to work with multiple systems.
Scalability: Supports growth with a flexible cloud-native architecture.

In the insurance industry, Automation Anywhere is utilized for automating processes such as enrollment management and compliance checks. Its applications extend to supply chain management, financial transactions, and business performance monitoring across sectors like banking, finance, manufacturing, and healthcare, helping organizations to automate routine tasks, improve efficiency, and reduce costs.

Automation Anywhere

AutomationEdge delivers automation flexibility with coding, desktop automation, and technology tools like OCR and chatbots. Cost-effective with seamless integration, it supports scripting and scalability, optimizing workflows and enhancing productivity in diverse sectors.

AutomationEdge offers robust automation through concurrency, multithreading, and a suite of tools such as predictive analytics and Excel automation. It empowers companies by automating processes, simplifying workflows, and improving operational efficiency. This platform facilitates intuitive design, integrating AI capabilities with DocuEdge and enhancing business processes. Despite its advantages, it faces challenges in stability, GUI dependence, and integration, needing further improvement in AI capabilities, SAP integration, and pricing strategies. The cumbersome installation process and limited community support are noted, requiring attention to Excel automation, modularity, and intuitive design for competitive performance.

What are the key features?

Concurrent Processing: Allows simultaneous task execution for improved efficiency.
Desktop Automation: Streamlines repetitive tasks directly on users’ desktop environments.
Multithreading: Enhances performance by processing multiple tasks at once.
OCR and Chatbots: Incorporates optical character recognition and conversational interfaces for better user interaction.
Predictive Analytics: Utilizes data-driven insights to inform better decision-making.
AI Capabilities: Powered by DocuEdge for enhanced document management.
Seamless Integrations: Connects with other tools and services smoothly to improve workflow continuity.

How does AutomationEdge provide ROI?

Increased Productivity: Automating routine tasks enables staff to focus on higher-value activities.
Cost Efficiency: Offers a cost-effective way to streamline processes.
Enhanced User Support: Provides accessible support to optimize system use and resolve issues.
Scalability: Adapts to growing business needs ensuring long-term viability.
Improved Process Optimization: Fine-tunes operations to maximize resource use.

In industries like banking and finance, AutomationEdge automates routine tasks, enhancing customer service and process management. It optimizes manual tasks, reporting, and financial operations, integrating seamlessly into sales and finance design. Companies value its ability to automate and streamline workflows in cloud or on-premises deployments, improving efficiency in data-heavy processes.

AutomationEdge

Pega Robotic Process Automation offers advanced UI capabilities, seamless CRM integration, and a centralized management system, enhancing efficiency with low-code options and cross-platform integration. Its centralized dashboards, scalability, and technical support provide strong foundations for diverse applications.

Pega Robotic Process Automation empowers businesses with its robust workflow systems, allowing seamless integration with CRM platforms and enhancing user experience through low-code/no-code development options. The platform's ability to automate data entry and create rapid adapters boosts functionality, ensuring enterprises can meet diverse demands efficiently. Highly valued for its centralized management and stability, Pega also provides insights into agent performance through Workforce Intelligence. It caters to both attended and unattended bots, significantly eliminating manual steps. Despite its advantages, there is room for improved OCR accuracy, user interface enhancement, cloud service expansion in regions like the Middle East and India, and simplified development tools. Addressing these could help keep pace with industry standards.

What are the key features of Pega Robotic Process Automation?

Advanced UI Capabilities: Offers a user-friendly environment for efficient task management.
CRM Integration: Seamless interaction with CRM systems enhances customer engagement.
Centralized Management: Simplifies overseeing bot operations and workflows.
Low-Code/No-Code Development: Enables fast deployment without extensive coding knowledge.
Workforce Intelligence: Provides insights into employee productivity and performance.

What benefits and ROI can users expect from Pega?

Scalability: Facilitates growth by adapting to expanding business needs.
Stability: Reliable platform ensures smooth operations without disruptions.
Technical Support: Comprehensive support services to resolve user queries.
Improved Efficiency: Automates repetitive tasks, reducing manual effort significantly.

Pega Robotic Process Automation finds applications across telecom, banking, insurance, and aviation sectors for operations like fraud detection, compliance checks, and task management. It boosts efficiency in activities such as dual data entry, customer data integration, and process mining. Its adaptability allows for HR and financial workflow automation, integration with mainframe systems, and development of mobile applications.

Pega

Sample Customers

Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest Diagnostics

Smart Dubai Government (SDG)

eBay Enterprise, M&I Bank

Buyer's Guide

AutomationEdge vs. Pega Robotic Process Automation

September 2026

Free Report: AutomationEdge vs. Pega Robotic Process Automation

Find out what your peers are saying about AutomationEdge vs. Pega Robotic Process Automation and other solutions. Updated: September 2026.

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