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ASG TMON vs OPS/MVS Automation Intelligence vs OpenText Real User Monitoring comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

Mainframe Management
Application Performance Monitoring (APM) and Observability
Event Monitoring
 

Featured Reviews

Roland Schiradin - PeerSpot reviewer
Easy to install and use with good support and
It's too early to say what improvements are needed, but I can only say we are happy with our decision to move to TMON. We haven't looked at the graphic tools so far, but they're on our to-do list for this year. We will see what happens after the move to Rocket Software. We haven't seen any missing information about our daily work and analysis of our production systems and applications. We're like it to be possible to move some more workload to our ZIIP processors to save us some billing for general workload.
Aphiwat Leetavorn. - PeerSpot reviewer
Offers back-end monitoring, so it can analyze user experience but when customers change the software or version, this tool is quite sensitive
Real User Monitoring tools help proactively identify problems before they become critical by monitoring thresholds. There is a threshold and an SOA threshold. For example, it starts to go yellow, and if it becomes red, the system will crash. When it starts to become yellow (Threshold Approaching), we have to resolve it. This is the same case where we'll know what happened before it's too late. So we can make an early decision to prevent it, maybe by kicking some users off the system before it crashes.
GP
It automates responses, preventing issues from becoming more severe
I just installed version 12.3, which actually already has a number of new features. It's going to make it easier for some of our new users. I'm old-school, I learned it the old way. I actually want to go back and implement it and start doing things the new way. As I need to train people, it's going to make it easier for them and make the learning curve much shorter. The new release addressed some shortcomings of the product. It was old-school. The learning curve was a little bit long in the beginning, but it's really come a long way.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The report writer in TMON is a very good add-on for batch reports which weren't available in OmegaMon/CICS."
"The reporting feature is good for us."
"It is a good product."
"It offers near-real-time analytics, which is helpful."
"With the solution, you can easily access any issues in your infrastructure."
"Real User Monitoring tools help proactively identify problems before they become critical by monitoring thresholds. There is a threshold and an SOA threshold."
"The Real User Monitor, with its transaction and synthetic transaction monitoring, is the typical classic in APM cases when the customer would like to do transaction monitoring. Micro Focus scores better where the underlying infrastructure management is also covered by Micro Focus tools."
"Real User Monitor has improved our productivity."
"The most valuable feature is application performance monitoring."
"It reduces the number of repetitive motions required by a human to respond to the system."
"I do not have to keep recordings. It is there and is proactive. It helps the operators, human editors, and me."
"Valuable features include: SSM, which provides for orderly startup and shutdown; OPSLOG, which enables filtering by message-id, and/or jobname(s); Rules, as OPS/REXX interface streamlines deployment, interfaces easily with JES2 and z/OS."
"The performance of it is beyond exceptional. It is probably one of the best products that I have ever worked with. It is easy to use, comprehensive, and can perform almost any task you need it to."
"With the automation pieces we can bring this region up or take this region down, and it allows us to always meet our time critical requirements."
"​It is an easy product to use and it is stable."
"It's a very stable product. I very much like the SSM stuff in it. The rules engine, it's awesome."
"The documentation is simple, easy to follow, and use. A limited, first-time systems programmer can do it, in that it is out-of-the-box almost functional."
 

Cons

"We're like it to be possible to move some more workload to our ZIIP processors to save us some billing for general workload."
"We would like to see support for non-Windows environments."
"Some issues with login errors."
"The solution's technical support presents a lot of issues with too many delays."
"Everybody is moving away from traffic and installing agents on the application to do the job, but Micro Focus is using traditional ways to collect the traffic. They should change their architecture completely."
"When we want to monitor our encrypted traffic, this product doesn't work because our cipher is not supported."
"Real User Monitor needs to cover more protocols to provide more in-depth information. It could also be better at monitoring voice-related traffic. There is currently no visibility in that channel."
"The diagnostics perspective, particularly in terms of the root cause analysis of failures, should be improved."
"One area to improve is the user interface, of course. The second one is their R&D has virtually stopped building a product roadmap."
"Performing a stop/restart of OPS/MVS could be a little smoother. Without special coding, some undesired tasks will be started and some necessary tasks will be stopped if we have to bounce OPS/MVS during the day."
"Scalability is zero. It cannot be scaled because of its age."
"The GUI interface could be improved, but that is coming. They are working on that."
"​It’s a complex product. The initial installation is easy, but implementing various functions is a constant process.​"
"The interfaces to USS, CA UIM could be better. CA Common Services interfaces - namely Zdata Mover, Zmessage Service, Zdatacolletcor - are poorly documented."
"The reason sometimes it is not stable, we do not have the expertise to write the script.​"
"Some of the command sequences are too long."
"It definitely needs more web-based interface, to be more mobile-open. More APIs, more open source to it."
 

Pricing and Cost Advice

Information not available
"Compared to other tools, OpenText Real User Monitoring is an expensive solution."
"The price is approximately €30,000 ($35,500 USD) for the enterprise edition."
"Not expensive."
"If I compare with other vendors, other vendors are more expensive"
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
26%
Computer Software Company
15%
Healthcare Company
10%
Government
9%
Financial Services Firm
26%
Manufacturing Company
10%
Government
8%
Real Estate/Law Firm
7%
Logistics Company
19%
Financial Services Firm
14%
Computer Software Company
13%
Educational Organization
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about ASG TMON?
The report writer in TMON is a very good add-on for batch reports which weren't available in OmegaMon/CICS.
What is your experience regarding pricing and costs for ASG TMON?
We found that, in comparison, BMC and OmegeMon were expensive.
What needs improvement with ASG TMON?
It's too early to say what improvements are needed, but I can only say we are happy with our decision to move to TMON...
What needs improvement with Micro Focus Real User Monitor?
The diagnostics perspective, particularly in terms of the root cause analysis of failures, should be improved. There ...
What is your primary use case for Micro Focus Real User Monitor?
The use case is about user-level monitoring and the availability of a service for a user. It's about whether the serv...
What advice do you have for others considering Micro Focus Real User Monitor?
I rate the solution as nine. It is a good product. Everyone should have it as it is essential today, but choose the v...
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Also Known As

TMON
Micro Focus Real User Monitor, Micro Focus RUM, HPE RUM
CA OPS MVS Event Management and Automation, CA OPS/MVS Event Management and Automation, Unicenter CA-OPS/MVS Event Management and Automation
 

Overview

 

Sample Customers

Bank of Tokyo, Vodafone, Westar Energy Inc.
Avea, Maccabi Healthcare Services, TEB
Tieto