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ASG TMON vs OPS/MVS Automation Intelligence vs OpenText Real User Monitoring comparison

The compared Rocket Software and OpenText solutions aren't in the same category. Rocket Software is ranked #2 in MM , with an average rating of 10.0, and holds a 13.1% mindshare in the category. OpenText is ranked #45 in APM , with an average rating of 7.7, and holds a 0.2% mindshare. Additionally, 100% of Rocket Software users are willing to recommend the solution, compared to 58% of OpenText users who would recommend it.
ASG TMON
Read 1 ASG TMON review
  • 489 Views
  • 385 Comparison Views
100% willing to recommend
OpenText Real User Monitoring
Read 11 OpenText Real User Monitoring reviews
  • 444 Views
  • 309 Comparison Views
58% willing to recommend
OPS/MVS Automation Intellig...
Read 27 OPS/MVS Automation Intelligence reviews
  • 201 Views
  • 117 Comparison Views
96% willing to recommend

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

Mainframe Management
Application Performance Monitoring (APM) and Observability
Event Monitoring
 

Featured Reviews

Roland Schiradin - PeerSpot reviewer
Easy to install and use with good support and
It's too early to say what improvements are needed, but I can only say we are happy with our decision to move to TMON. We haven't looked at the graphic tools so far, but they're on our to-do list for this year. We will see what happens after the move to Rocket Software. We haven't seen any missing information about our daily work and analysis of our production systems and applications. We're like it to be possible to move some more workload to our ZIIP processors to save us some billing for general workload.
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Aphiwat Leetavorn. - PeerSpot reviewer
Offers back-end monitoring, so it can analyze user experience but when customers change the software or version, this tool is quite sensitive
Real User Monitoring tools help proactively identify problems before they become critical by monitoring thresholds. There is a threshold and an SOA threshold. For example, it starts to go yellow, and if it becomes red, the system will crash. When it starts to become yellow (Threshold Approaching), we have to resolve it. This is the same case where we'll know what happened before it's too late. So we can make an early decision to prevent it, maybe by kicking some users off the system before it crashes.
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it_user351621 - PeerSpot reviewer
The ability to use command rules is great when our operators have repetitive tasks, but we'd like to automate off of different highlighted messages without actually knowing what the message is.
One of the things we've been wanting to do is to be able to automate off of different highlighted messages without actually knowing what the message is. For example, we'd like to be able to create some generic automation when we receive a warning or alert message to allow, if nothing else, the automation team to know so we can contact the product owner. If there's something we can do to automate or expedite notification to the proper people, we want to try to do that.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The report writer in TMON is a very good add-on for batch reports which weren't available in OmegaMon/CICS."
"It offers near-real-time analytics, which is helpful."
"The reporting feature is good for us."
"The most valuable feature is application performance monitoring."
"Real User Monitor has improved our productivity."
"With the solution, you can easily access any issues in your infrastructure."
"It is a good product."
"Real User Monitoring tools help proactively identify problems before they become critical by monitoring thresholds. There is a threshold and an SOA threshold."
"The most useful feature of this solution is tracking. When the application's traffic has been monitored it is taken from that particular application and analyzed. It is then given a live session of that particular user. For example, if you are using your bank application to do some kind of transaction, everything that you do can be tracked by that application."
More OpenText Real User Monitoring pros
"It's very secure, because it's a legacy application."
"I do not have to keep recordings. It is there and is proactive. It helps the operators, human editors, and me."
"​The service has been wonderful. I like the people that I have had to deal with. The process is very straightforward. I call or use the website."
"​It is an easy product to use and it is stable."
"With the automation pieces we can bring this region up or take this region down, and it allows us to always meet our time critical requirements."
"It's a very stable product. I very much like the SSM stuff in it. The rules engine, it's awesome."
"Because we can define complex commands, the training of new operators is quicker. We can also put checks in place, that will prevent user errors."
"Stability is probably the best out-of-the-box. Put it in, set it up, and you leave it alone. It works wonderfully."
More OPS/MVS Automation Intelligence pros
 

Cons

"We're like it to be possible to move some more workload to our ZIIP processors to save us some billing for general workload."
"This technology is considered to be older."
"Some issues with login errors."
"Customer support needs to improve by bringing in more people who are knowledgeable about the tool, as there are very few left."
"Real User Monitor needs to cover more protocols to provide more in-depth information. It could also be better at monitoring voice-related traffic. There is currently no visibility in that channel."
"Everybody is moving away from traffic and installing agents on the application to do the job, but Micro Focus is using traditional ways to collect the traffic. They should change their architecture completely."
"When we want to monitor our encrypted traffic, this product doesn't work because our cipher is not supported."
"We would like to see support for non-Windows environments."
"One area to improve is the user interface, of course. The second one is their R&D has virtually stopped building a product roadmap."
More OpenText Real User Monitoring cons
"​It’s a complex product. The initial installation is easy, but implementing various functions is a constant process.​"
"The further expansion of the mainframe teamcenter interface. Also, the web services support is something that I am looking into."
"Because of its age, it's a little bit difficult to modernize some of the integrations and some of the functions."
"The GUI interface could be improved, but that is coming. They are working on that."
"Scalability is zero. It cannot be scaled because of its age."
"Some of the command sequences are too long."
"It definitely needs more web-based interface, to be more mobile-open. More APIs, more open source to it."
"Performing a stop/restart of OPS/MVS could be a little smoother. Without special coding, some undesired tasks will be started and some necessary tasks will be stopped if we have to bounce OPS/MVS during the day."
More OPS/MVS Automation Intelligence cons
 

Pricing and Cost Advice

Information not available
"Not expensive."
"The price is approximately €30,000 ($35,500 USD) for the enterprise edition."
"If I compare with other vendors, other vendors are more expensive"
"Compared to other tools, OpenText Real User Monitoring is an expensive solution."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
28%
Computer Software Company
16%
Healthcare Company
11%
Government
10%
Financial Services Firm
28%
Manufacturing Company
14%
Government
8%
Computer Software Company
7%
Financial Services Firm
21%
Logistics Company
21%
Computer Software Company
13%
Manufacturing Company
12%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about ASG TMON?
The report writer in TMON is a very good add-on for batch reports which weren't available in OmegaMon/CICS.
See all answers
What is your experience regarding pricing and costs for ASG TMON?
We found that, in comparison, BMC and OmegeMon were expensive.
See all answers
What needs improvement with ASG TMON?
It's too early to say what improvements are needed, but I can only say we are happy with our decision to move to TMON...
See all answers
What needs improvement with Micro Focus Real User Monitor?
The diagnostics perspective, particularly in terms of the root cause analysis of failures, should be improved. There ...
See all answers
What is your primary use case for Micro Focus Real User Monitor?
The use case is about user-level monitoring and the availability of a service for a user. It's about whether the serv...
See all answers
What advice do you have for others considering Micro Focus Real User Monitor?
I rate the solution as nine. It is a good product. Everyone should have it as it is essential today, but choose the v...
See all answers
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Comparisons

IBM Tivoli OMEGAMON vs ASG TMON Logo
IBM Tivoli OMEGAMON vs ASG TMON
Compared 50% of the time
BMC MainView vs ASG TMON Logo
BMC MainView vs ASG TMON
Compared 27% of the time
Rocket Software Mainframe vs ASG TMON Logo
Rocket Software Mainframe vs ASG TMON
Compared 13% of the time
SYSVIEW Performance Intelligence vs ASG TMON Logo
SYSVIEW Performance Intelligence vs ASG TMON
Compared 11% of the time
More ASG TMON Competitors
OpenText SiteScope vs OpenText Real User Monitoring Logo
OpenText SiteScope vs OpenText Real User Monitoring
Compared 100% of the time
More OpenText Real User Monitoring Competitors
CA Automation Point vs OPS/MVS Automation Intelligence Logo
CA Automation Point vs OPS/MVS Automation Intelligence
Compared 100% of the time
More OPS/MVS Automation Intelligence Competitors
 

Product Reports

No data available
Buyer's Guide
OpenText Real User Monitoring
April 2025
OpenText Real User Monitoring reportDownload OpenText Real User Monitoring product report
Buyer's Guide
OPS/MVS Automation Intelligence
April 2025
OPS/MVS Automation Intelligence reportDownload OPS/MVS Automation Intelligence product report
 

Also Known As

TMON
Micro Focus Real User Monitor, Micro Focus RUM, HPE RUM
CA OPS MVS Event Management and Automation, CA OPS/MVS Event Management and Automation, Unicenter CA-OPS/MVS Event Management and Automation
 

Overview

The ASG-TMON family of products offer a range of software products for the IBM z Systems platform. Power your critical business applications across the z/OS and z/VSE enterprise with ASG-TMON providing comprehensive products that monitor and manage the health, availability and performance of your system and subsystem resources. Each Performance Management module provides affordable, pragmatic options for ensuring that your business’s application investments continue to return value. Innovative integration between tools facilitates greater efficiencies for improving Mean Time To Resolution, MTTR. (https://www.asg.com/en/Products/Performance-Management.aspx)
Rocket Software

Real User Monitoring (RUM) an End user monitoring that gives you visibility into user behavior for fast, targeted problem resolution. It monitors the performance and availability of business-critical application services for all users at all locations all the time. It automatically discovers underlying infrastructure and classifies user actions - giving you instant visibility into session and whole service health over web, cloud, and mobile user experience. It allows you to trace user experience across tiers, capture live sessions, see where customers clicked, measure response times, and see pages that caused problems. And you can easily capture and replay user sessions to create test scripts that reflect real user behavior. All this data gives you new ability to analyze which application transactions your users are performing and what application response they are experiencing. RUM currently supports over 20 application protocols and applications such as SAP, Citrix, and native mobile application monitoring on Android.

OpenText
z/OS, its subsystems, databases, middleware, applications, and software generate thousands of event messages daily. IT professionals need a tool to filter, prioritize, and respond quickly to these events before they impact availability and threaten business processing and associated service level agreements. CA OPS/MVS EMA automates processes, enabling you to resolve problems as they arise. It also automates more routine tasks, simplifying IT management and operations.
Broadcom
 

Sample Customers

Bank of Tokyo, Vodafone, Westar Energy Inc.
Avea, Maccabi Healthcare Services, TEB
Tieto