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ASG TMON vs OPS/MVS Automation Intelligence vs OpenText Real User Monitoring comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

Mainframe Management Mindshare Distribution
ProductMindshare (%)
ASG TMON12.0%
BMC AMI Ops20.9%
IBM OMEGAMON18.8%
Other48.3%
Mainframe Management
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
OpenText Real User Monitoring0.7%
Dynatrace6.0%
Datadog5.2%
Other88.1%
Application Performance Monitoring (APM) and Observability
Event Monitoring Mindshare Distribution
ProductMindshare (%)
OPS/MVS Automation Intelligence3.8%
ServiceNow IT Operations Management11.8%
OpsRamp9.4%
Other75.0%
Event Monitoring
 

Featured Reviews

Roland Schiradin - PeerSpot reviewer
CICS Sysprog DB2-Admin at ITZ
Easy to install and use with good support and
It's too early to say what improvements are needed, but I can only say we are happy with our decision to move to TMON. We haven't looked at the graphic tools so far, but they're on our to-do list for this year. We will see what happens after the move to Rocket Software. We haven't seen any missing information about our daily work and analysis of our production systems and applications. We're like it to be possible to move some more workload to our ZIIP processors to save us some billing for general workload.
YA
Sr. Solution Architect, Project Manager at a financial services firm with 5,001-10,000 employees
User-level monitoring with near-real-time analytics boosts service availability
The use case is about user-level monitoring and the availability of a service for a user. It's about whether the service is available, its performance, and the type of errors a user is receiving, from a user perspective The functions that Real User Monitor is intended for, which is to provide the…
SR
System Programmer at Krungsri
Automation has improved alerts and file handling but script-based setup still needs simplification
OPS_MVS Automation Intelligence is the automation tool I use. I think OPS_MVS Automation Intelligence is good for creating complex rules because it's coding, but it takes time to learn how to use it. OPS_MVS Automation Intelligence works well if you know the syntax very well and you have experience in creating scripts or REXX syntax; it would be very good and is a good tool, but it takes time to learn, so that is for experienced staff to work with. I would rate the product a six from one to ten. I cannot think of any additional features in the next release of OPS_MVS Automation Intelligence.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The report writer in TMON is a very good add-on for batch reports which weren't available in OmegaMon/CICS."
"Real User Monitoring tools help proactively identify problems before they become critical by monitoring thresholds. There is a threshold and an SOA threshold."
"This solution is very reliable; it's stable."
"It offers near-real-time analytics, which is helpful."
"The most useful feature of this solution is tracking, where the application's traffic is monitored, analyzed, and presented as a live session of that particular user so that, for example, everything you do in a bank application transaction can be tracked by the application."
"The most valuable feature is application performance monitoring."
"Real User Monitor does its job, and that is why we have stayed with it for so many years."
"We found this to be a stable product."
"We use RUM and BSM and so far it has been really good at getting real user transactions from a real user monitor and then tying it to a BSM single view dashboard, where we get the whole realistic picture."
"It works, and as far as the scheduling piece, it is wonderfully well-written and I use it all the time."
"Valuable features include: SSM, which provides for orderly startup and shutdown; OPSLOG, which enables filtering by message-id, and/or jobname(s); Rules, as OPS/REXX interface streamlines deployment, interfaces easily with JES2 and z/OS."
"I would say yes, definitely use it."
"It's definitely a very stable product."
"The effectiveness and stability of the solution is something that we require and something that this solution delivers."
"It's very secure, because it's a legacy application."
"The ease of use and operations more than makes up for the licensing cost."
"We really do need this product, we have the necessity now because we have implemented for so long that we can't function without this product."
 

Cons

"We're like it to be possible to move some more workload to our ZIIP processors to save us some billing for general workload."
"Recently we have been facing some stability issues."
"Everybody is moving away from traffic and installing agents on the application to do the job, but Micro Focus is using traditional ways to collect the traffic. They should change their architecture completely."
"Everybody is moving away from traffic and installing agents on the application to do the job, but Micro Focus is using traditional ways to collect the traffic. They should change their architecture completely."
"The product needs more R&D to make it easier and more compatible with other software."
"There have been some issues with customers implementing this solution and with login errors, which could be areas for improvement."
"The diagnostics perspective, particularly in terms of the root cause analysis of failures, should be improved."
"When we want to monitor our encrypted traffic, this product doesn't work because our cipher is not supported."
"Real User Monitor needs to cover more protocols to provide more in-depth information. It could also be better at monitoring voice-related traffic."
"Performing a stop/restart of OPS/MVS could be a little smoother. Without special coding, some undesired tasks will be started and some necessary tasks will be stopped if we have to bounce OPS/MVS during the day."
"Because of its age, it's a little bit difficult to modernize some of the integrations and some of the functions."
"I think, for me, I’d like to see more of its web base."
"SSM - when OPSMVS is started, there is a choice of either assuming all microhooks are up or all are down and working from there. It would be better if there was a feature that could discover the true state of every microhook."
"It definitely needs more web-based interface, to be more mobile-open. More APIs, more open source to it."
"I've seen a mobile app that allows you to get the system status from your phone. That's a really nice feature that I’d like to see."
"One of the things we've been wanting to do is to be able to automate off of different highlighted messages without actually knowing what the message is."
"There are, however, still some restrictions with sysplex vars as far as which kinds of rules you can use them in, which is also the case for OPSHFI vars."
 

Pricing and Cost Advice

Information not available
"The price is approximately €30,000 ($35,500 USD) for the enterprise edition."
"If I compare with other vendors, other vendors are more expensive"
"Not expensive."
"Compared to other tools, OpenText Real User Monitoring is an expensive solution."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Retailer
13%
Outsourcing Company
11%
Manufacturing Company
8%
Construction Company
16%
Government
9%
Performing Arts
8%
Manufacturing Company
8%
Financial Services Firm
10%
Logistics Company
9%
Educational Organization
8%
Marketing Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise3
Large Enterprise7
By reviewers
Company SizeCount
Small Business1
Large Enterprise25
 

Questions from the Community

What do you like most about ASG TMON?
The report writer in TMON is a very good add-on for batch reports which weren't available in OmegaMon/CICS.
What is your experience regarding pricing and costs for ASG TMON?
We found that, in comparison, BMC and OmegeMon were expensive.
What needs improvement with ASG TMON?
It's too early to say what improvements are needed, but I can only say we are happy with our decision to move to TMON...
What needs improvement with Micro Focus Real User Monitor?
The diagnostics perspective, particularly in terms of the root cause analysis of failures, should be improved. There ...
What is your primary use case for Micro Focus Real User Monitor?
The use case is about user-level monitoring and the availability of a service for a user. It's about whether the serv...
What advice do you have for others considering Micro Focus Real User Monitor?
I rate the solution as nine. It is a good product. Everyone should have it as it is essential today, but choose the v...
What needs improvement with OPS/MVS Automation Intelligence?
My impressions on OPS_MVS Automation Intelligence is that it's quite difficult to use, as it relies mainly on the cod...
What is your primary use case for OPS/MVS Automation Intelligence?
We use the auto-purge transaction for some transactions that run very long, and we also use automation to open and cl...
What advice do you have for others considering OPS/MVS Automation Intelligence?
OPS_MVS Automation Intelligence is the automation tool I use. I think OPS_MVS Automation Intelligence is good for cre...
 

Also Known As

TMON
Micro Focus Real User Monitor, Micro Focus RUM, HPE RUM
CA OPS MVS Event Management and Automation, CA OPS/MVS Event Management and Automation, Unicenter CA-OPS/MVS Event Management and Automation
 

Overview

 

Sample Customers

Bank of Tokyo, Vodafone, Westar Energy Inc.
Avea, Maccabi Healthcare Services, TEB
Tieto
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