We performed a comparison between Asana and ServiceNow Strategic Portfolio Management based on real PeerSpot user reviews.
Find out in this report how the two Project Portfolio Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's an easy way to communicate."
"It is very good for managing the timeline. I'm a quality manager, and I have different testing projects running with different work breakdown structures. Asana makes it very easy to implement and monitor the plans. It is easy to move the tasks and complete them, break them down, and assign them to people."
"Stable Kanban style tool for collaboration and task management. It runs smoothly and has a straightforward setup."
"This solution is easier and faster to use compared to Jira. It's not very structured and you can add sub-tasks and issues easily."
"What I like most about Asana is its simplicity. For example: we're not the only ones using it, and we onboard our customers to it, and normally, they have no questions."
"The only thing I love about the product is that it is beautiful."
"Asana has helped me (as an individual contributor) organize my daily work and given me a way to plan for longer term objectives."
"The initial setup was straightforward."
"The interface is user-friendly. It's one of the most user-friendly on the market, and the most complete."
"The product is quite convenient and user-friendly."
"The resource manager is useful."
"The program is stable."
"The technical support is pretty good. ServiceNow has consistently provided excellent assistance."
"The solution offers a lot of opportunities for integrations. We can integrate with Slack, Azure, all the API alternatives, etc. There's a lot of integration modules provided."
"Stable and scalable solution."
"The solution was quite easy to use. The interface was quite user-friendly, and I've become quite familiar with it."
"For large teams, scalability should be improved."
"Auto-shift is an essential feature for planning, but it's currently not there. It should have this feature so that when you move a task that depends on another task, the dates should be auto-shifted. For example, you have two tasks dependent on each other. When the parent task is moved or delayed, the child task should also be delayed, and the date should be shifted. When we have a very long timeline, it's very complex to go task by task and shift the dates on the task. Auto-shift is a fantastic and basic feature of project management, and having such a feature in Asana would make our lives much easier. If Asana added this feature, it would complete the suit and close the project management cycle because currently, there is a gap."
"Some customizations and functions are still not available, however, so far, they haven't been a deal killer."
"The solution can be difficult for new users to use because of the interface."
"Their workflows and automation could use a big improvement. I don't even know if they have anything in that regard right now. I would really love to see a way where you can send custom alerts based on a task's completion or status change or an approval coming through. I would love to see a way to get some low-code functionality into Asana because right now, that is a big miss."
"We'd like the capability to be able to set up weekly reminders."
"Having a quick way to do video inside the platform or video communication could be very handy."
"I rate the support from Asana a four out of five."
"When we originally set it up, we had some kind of success manager free of charge, and now it's an additional charge over and above what we're paying."
"The interface isn't user-friendly."
"The portfolio management tool is not as good as DevOps or Jira because it requires a Russian site and BitLocker to train users or run projects."
"The interface is cluttered with a lot of names and areas. It may not be user friendly enough for a first timer."
"The price keeps going up, and to remain competitive, it needs to have a competitive edge. I would like to see more of the latest innovations, in terms of AI, ML, and all of the latest cutting-edge technologies, included in the platform."
"The cost could be improved. The solution is quite pricey."
"ServiceNow IT Business Management could improve by adding better artificial intelligence."
"A major improvement we would like to see is definitely around agile management."
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Asana is ranked 3rd in Project Management Software with 43 reviews while ServiceNow Strategic Portfolio Management is ranked 3rd in Project Portfolio Management with 27 reviews. Asana is rated 8.4, while ServiceNow Strategic Portfolio Management is rated 8.0. The top reviewer of Asana writes "Stands out with portfolios, easy setup, and real-time information, but needs big improvement when it comes to workflows, automation, and dashboards". On the other hand, the top reviewer of ServiceNow Strategic Portfolio Management writes "A very strategic demand management tool that visualizes risks and ratings in a bubble chart". Asana is most compared with Microsoft Project, Wrike, Microsoft Azure DevOps, monday.com and Bitrix24, whereas ServiceNow Strategic Portfolio Management is most compared with Microsoft Azure DevOps, Jira, Jira Align, Microsoft Project Server and Adobe Workfront. See our Asana vs. ServiceNow Strategic Portfolio Management report.
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