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ARIS BPA vs MEGA HOPEX vs iGrafx Process360 Live Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of April 2026, in the Business Process Design category, the mindshare of ARIS BPA is 6.7%, down from 7.8% compared to the previous year. The mindshare of iGrafx Process360 Live Platform is 2.7%, up from 1.2% compared to the previous year. The mindshare of MEGA HOPEX is 4.1%, up from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design Mindshare Distribution
ProductMindshare (%)
ARIS BPA6.7%
MEGA HOPEX4.1%
iGrafx Process360 Live Platform2.7%
Other86.5%
Business Process Design
 

Featured Reviews

BM
Consultant at KAFD DMC
Has improved process modeling and analysis while supporting integration with organizational data
The process design in ARIS BPA does help with our operational efficiency. What we are doing is object library management for various kinds of objects that we are using in ARIS BPA during our process modeling. We are using that to do a lot of analysis on how many times a system is being used in how many processes, who are the major stakeholders, and if we enhance one system, how is it going to impact other processes and integrated processes. This is helping us a lot. Everything related to ARIS BPA is helping us with regards to enhanced processes, strengthened controls, identifying risks, assessing process capabilities, and identifying where the gaps are and what kinds of activities within the processes are automated and manual. We are doing a lot of things with regards to the processes as it is at our heart. Processes are one thing and then we have different kinds of things which are related to it, such as SLAs, guidelines, and policy. We are identifying areas of improvement in other documents as well.
MR
Solution Consultant at a healthcare company with 51-200 employees
Provides documentation, process mining, simulation, and automation capabilities
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sessions where the customers were looking for a one-time process visualization or one-time process mining, not for a long-term association with this tool. The customer's requirements are more tactical than strategic. We had some challenges during this time frame as I was with iGrafx, and electricity costs rose in Germany. One customer stopped a large deal because they had to reduce every non-invested investment due to the electricity bill rising by 500% to 800%.
AB
Administrator at a healthcare company with 51-200 employees
Supports process modeling and customization but needs better reporting flexibility and UI improvements
As an administrator, I would improve MEGA HOPEX by adding a WYSIWYG feature for building reports, which would be very helpful. Additionally, I would want reporting customization from the front end web application, not only from the Windows app, which is the customizer. If all changes could be made in the web application, that would be beneficial because every time we need to request access to the server, it takes time in large organizations and involves multiple levels of approvals from cybersecurity and IT security, which can block the project. Regarding dashboards in MEGA HOPEX, they could definitely be better. Having something similar to ARIS would make it easier to build dashboards, providing a what-you-see-is-what-you-get experience, allowing me to drag and drop elements, configure them, and test queries. Moreover, RFQL language is not common, so in MEGA HOPEX, I need to learn RFQL querying. In terms of additional features for MEGA HOPEX, I would appreciate more features for workflows. There are limitations in customizing the email notifications sent during workflows. When creating a workflow, I can configure actions and customize the text, but not the header and footer. Therefore, all emails from the tool come with a MEGA HOPEX header. In large organizations like BPM COE, we want to have our own logo, header, and footer in those emails, but this is not configurable, which I find limiting. I would appreciate easier features to customize workflows and create workflows.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Objects can be reused across different BPMNs and processes, so we can design new processes quicker and easier.​"
"​The BPMN notation and the share flow through users. It is nice to see all flows in a common, shared space for all the stakeholders to view the same thing and the same language.​"
"The most valuable features of ARIS BPA are its flexibility and reporting."
"Good at controlling the workflow and relevant key processes."
"I am impressed with the tool's integration. It also facilitates collaboration in the organization."
"It has allowed us to promote the awareness of process management across our enterprise."
"The stability of the ARIS BPM platform is quite good. The nice thing about it is the central database, where we can use all of our data. We can even manage users."
"It is a well-featured, functional product."
"This product fulfills ninety percent of our needs, and we're happy as users of it."
"It has increased accountability by providing defined documentation ownership."
"It's a great product, but all the functionalities need to be exploited in order to get the full value of the investment."
"It is one of the top-tier solutions that are available."
"Overall, the solution is very useful and has good features."
"Finding the right symbol and creating links, horizontal and vertical are the features I use."
"Simulation is most valuable."
"The solution is very stable."
"I have observed MegaHOPEX has capabilities in architecture and other areas."
"We have many use cases for this solution but the feature I have found most valuable is the IT Portfolio Management module."
"MEGA typically exceeds most of the needs of a client in terms of what they offer."
"The most valuable parts of this solution are the richness of its features and its easy interface."
"What I find the most valuable is the process workflow. It is really good."
"Overall I would say that this platform addresses the needs better than other solutions we have looked at, it requires less support, and we only have myself and one other administrator that support it."
"The ability to customize is valuable."
"We found the IT portfolio management capability to be very comprehensive and well thought through, the front end is elegant at this point, it's easy to use, it's moderately intuitive, and it meets our needs."
 

Cons

"The usability. Others tools are easier to manage without same complexity that ARIS has."
"User interface (UI)."
"If you want to create new reports then you have to use JavaScript, or ARIS script as they call it, which is beyond the competencies of most people."
"The Risk and Compliance Management tool is rather complex and moreover, it needs to be customized if you want to use it."
"The reporting capabilities and the ability to create custom reports need to be simplified and made easy so that people even with a good functional understanding of the tool can leverage it to create their own custom report."
"It's not a stable solution."
"One of the biggest challenges is to realistically enable the defined structures of the processes that you have in ARIS documented, and then actually implement them in the business."
"The tool's installation and configuration part needs to improve."
"This is a tool that covers the low end (e.g. Visio) to high end (e.g. Aris), although it's much less user friendly."
"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."
"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."
"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."
"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."
"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."
"It can be more user-friendly."
"The price could be more competitive."
"MEGA HOPEX's problem is that it is expensive, but it's a fantastic tool."
"I found that the solution is very expensive for what it does."
"In my experience, I've encountered difficulties with consuming custom packages in MEGA HOPEX, which leads to redundant work when deploying them to production. This is an area where improvement is needed. While version six offers better UI and UX, resolving this issue should be a priority. I believe it's important to fully explore MEGA HOPEX's capabilities before suggesting new ones."
"I cannot recall coming across any missing features."
"The initial setup is a little complex."
"We would like to see integration with other products, such as being able to use our workflow with SharePoint and Microsoft Office."
"I would like to see more regular updates released."
"The ability for us to detect specific infrastructure issues with the tool are not as mature as we would like it."
 

Pricing and Cost Advice

"We have a concurrent license system."
"The price of the solution is reasonable."
"I would recommend the product to only enterprise companies because of the pricing."
"ARIS enables you to start small and grow the use of the solution over time, although it's quite expensive. So if you want to start small, it's quite an investment for a small company."
"The product is a bit pricey."
"Their license model is really difficult to understand, and licenses are quite expensive."
"Usually, our company buys technical support from the Software AG site. We bought the technical support for the first year of usage for ARIS version 6 and 7. So, when we migrated to ARIS version 7, we bought support only for the first year. Then, we didn't use it the next year. Our experience was that we use it only one to three times during the first year. Therefore, there wasn't much value for us to buy this service because we have no problem with using ARIS after the first year."
"It is well worth the investment in the enterprise."
"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
"I have heard that the solution's pricing is very competitive."
"My company is trying to replace iGrafx because the license is a little bit expensive."
"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."
"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
"MEGA HOPEX's licensing costs are yearly."
"It is very expensive."
"If you want to use additional features, such as the Risk Management capability, then it is a little too expensive."
"The pricing depends on the number of licenses purchased."
"I've been told that MEGA HOPEX is very expensive, which is why small organizations dismiss the tool. It's complex and costly versus other simpler and cheaper solutions."
"The price of the MEGA HOPEX license could improve, it is expensive. The license key for business process analysis and IT architecture is approximately €10,000. This price is fixed, it's not a subscription or cloud-based version. It is a one-time price."
"The product has a high cost."
"The tool is relatively expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
10%
Computer Software Company
9%
Energy/Utilities Company
6%
Financial Services Firm
14%
Construction Company
9%
Healthcare Company
9%
Computer Software Company
8%
Financial Services Firm
19%
Government
8%
Manufacturing Company
7%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise9
Large Enterprise47
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise7
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise5
Large Enterprise24
 

Questions from the Community

What is your experience regarding pricing and costs for ARIS BPA?
It is a bit expensive regarding ARIS BPA. However, ARIS BPA does save a lot of effort because this is one tool which ...
What needs improvement with ARIS BPA?
We are not using any what-if scenario features in ARIS BPA. Currently, we are not using the performance monitoring an...
What is your primary use case for ARIS BPA?
ARIS BPA is being used for process modeling, and we are planning to upgrade and enhance it for process mining and oth...
What is your experience regarding pricing and costs for iGrafx?
I have heard that the solution's pricing is very competitive.
What needs improvement with iGrafx?
If customers want to change the color or the logo, they have to go through every page to verify everything is right. ...
What is your primary use case for iGrafx?
The solution is used for the documentation and visualization of the main processes. The customers have hundreds or th...
Any experience with Strategic Project Portfolio Management Solutions?
Hi @Cheryl Joseph ​Looking at the crossover between Project and Portfolio management with EA, then Planview could be ...
What needs improvement with MEGA HOPEX?
As an administrator, I would improve MEGA HOPEX by adding a WYSIWYG feature for building reports, which would be very...
 

Also Known As

ARIS, ARIS BPM
No data available
No data available
 

Overview

 

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.
Multinational Bank
Aetna, Fannie Mae, M&T Bank, Glatfelter Insurance Group, Zions Management Services Company, The College Board, Baxter Credit Union, AXA Financial, Missouri Department of Conservation, New York State OTDA, MEG Energy Corp, Walgreens, Procter & Gamble, Biogen Idec, Gilead Sciences, Organic Valley, Trinity Health, Nissan and Ford
Find out what your peers are saying about Camunda, Bizagi, Microsoft and others in Business Process Design. Updated: March 2026.
892,287 professionals have used our research since 2012.