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ARIS BPA vs MEGA HOPEX vs iGrafx Process360 Live Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of August 2025, in the Business Process Design category, the mindshare of ARIS BPA is 7.5%, down from 9.1% compared to the previous year. The mindshare of iGrafx Process360 Live Platform is 1.4%, up from 1.3% compared to the previous year. The mindshare of MEGA HOPEX is 3.2%, down from 3.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design Market Share Distribution
ProductMarket Share (%)
ARIS BPA7.5%
MEGA HOPEX3.2%
iGrafx Process360 Live Platform1.4%
Other87.9%
Business Process Design
 

Featured Reviews

Tamer Eldamanhouri - PeerSpot reviewer
Empowers teams with robust business process modeling capabilities
They should examine competitor solutions to identify differentiators. One issue related to ARIS BPA is its integration with AI; it has AI features for cloud solutions, yet many in the government sector in Kuwait do not view the cloud as viable. Software AG should focus on developing AI models for ARIS BPA on-premises, particularly in user interfaces, as well as creating predefined business processes for common areas such as HR and finance. This aspect is crucial for adapting to the market's needs and streamlining custom solutions. While they have been helpful regarding pricing, I cannot compare ARIS BPA to other business process modeling tools because I understand some competitors have significantly lower costs than ARIS BPA. To maintain market share, good discounts should be provided to customers.
Ganesh-Iyer - PeerSpot reviewer
Helps simplify processes of a business
One of the more important updates that have happened lately in the tool is related to the tool's ability to process data mining. What I mean by data mining is that now you have the ability to take the timestamp of the data from the ERP or transactional data, create your process maps, and then try to see how much compliance is actually happening within your processes. The aforementioned area is one capability that has been added to the tool over the last few years. You can now tell with the tool how much of your process is actually following the required path where everything is approved and where it goes for exception handling, how many transactions are going, what type of transactions really get into exceptions, and then take care of the management and make improvements. One of the areas in the product with certain shortcomings where improvements are required includes the tool's reporting capabilities. The ability to get into customer template requirements and then create different reports from the data they have is one area which can be improved.
JorgeValdez - PeerSpot reviewer
A simple and intuitive tool that provides more features than other tools in the market
The solution can be used to model customer journeys and business processes I use the solution for my customers to model banking products. I also model and define business capability. The biggest value of the product is that we can use it to work in different industries like government,…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature in the latest versions is the connect portal, where you can do very simple modeling using the web-based portal."
"This solution has helped us in terms of discovering business processes."
"ARIS BPA provides very good visibility and control of processes because we have a concurrent license system. As a result, every person in our company and group is able to look at the published processes."
"If you ever tried to draw a picture in a browser app or with a cloud service, it is normally a painful death. ARIS works perfectly on diagrams in the browser, so I was excited. I like it because there have been so many bad experiences in the past with drawing or doing something in a browser. Normally, it's always painful because it's coded badly. With ARIS, it is really well-implemented. It's simple."
"It provides the discovery functionality, and you can have a simulation on top of it to get your design corrected to ensure that it is within the right state of parameters. It is a complete package that you can use from strategy to execution because you have the design layer, and within the design, you can also do analytics."
"We also have relationships specified with our IT systems and our organizational chart. That makes it possible to analyze things from the systems point of view and regarding the organizational part of the company. It all comes together in one tool and that is what gives us the most value at the moment."
"The EPC modeling is very detailed, the semantic check is helpful, and auto-layout simplifies the formatting."
"The initial setup is easy."
"Provides a valuable BPMN feature."
"It has simplified compliance with regulations and company standards."
"Finding the right symbol and creating links, horizontal and vertical are the features I use."
"Another good feature is that the numbering of the shapes in iGrafx is much easier and more convenient, in comparison to what is found in Visio. So far I haven't found anything similar to what I have with iGrafx, in that regard."
"This product fulfills ninety percent of our needs, and we're happy as users of it."
"Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization."
"Simulation is most valuable."
"iGrafx gives you the capability of documenting your process and then the ability to use it as a tool for analysis to identify the loopholes and shortcomings of your process."
"I find the process modeling and value chain features valuable. The application portfolio management functionality and workflow management capabilities are also nice. It provides a holistic view for stakeholders and helps align IT with business strategies. It facilitates collaboration across the organization and covers all domains, including business, applications, technology, and data."
"Every module sets up the same information in a unique repository."
"We use the portfolio management feature heavily."
"The platform is stable."
"What's most valuable in MEGA HOPEX is that it follows the reference model where each component is defined. I also like the diagram consistency in MEGA HOPEX."
"Its availability is very good."
"MEGA offers a more integrated GRC platform to facilitate enhanced coordination between the functions of Risk, Compliance, and Internal Audit on a single platform solution - HOPEX."
"The solution itself was easy to use."
 

Cons

"User interface (UI)."
"The solution is difficult and not very exciting to learn."
"Migration to the next release is very tricky. You can't do it without support from ARIS or from a software kit. And it takes a lot of time and a lot of money to migrate. My impression is that a lot of companies do not migrate regularly because of that issue."
"​Training is one of the important aspects for process awareness. As soon as a process is rolled out, process training is required. If ARIS could generate output in PowerPoint, it would be great for business users."
"I could use more icons and other graphical elements.​"
"The areas of ARIS where we see room for improvement are actually related to the background services that support it. Over the last number of years, Software AG has moved from an on-premises solution into deploying a SaaS solution to their enterprise base. That has been really successful from my point of view, as I have been a customer of ARIS, managing the relationship, for a couple years. Certain support functions around the knowledge base, customer service, and the cross and upselling of modules within the core ARIS component are lagging behind the SaaS movement."
"While the dashboarding solution for integrating all kinds of process-related information from company sources other than ARIS is getting ever better, my personal wish would be to have a module that is more targeted to an Agile implementation of some modeled processes (model–to-execute)."
"Needs flexibility in automation of the modeling processes and real-time analysis of data, not just a static view.​"
"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."
"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."
"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."
"The price could be more competitive."
"With iGrafx, the implementation and the licensing were pretty complex."
"If customers want to change the color or the logo, they have to go through every page to verify everything is right."
"I would love to see a template and shapes for customer journey mapping."
"It would be nice to have a Spanish user interface available to us."
"There could be continuous AI enhancements for the platform."
"They do tend to push people to their professional services, instead of helping the customers with their problems. I understand this is their business. At the same time, however, they need to work on fact sheets or offer some program to help the customers who want to implement it themselves and to make it run properly in their environment."
"The product must improve integration with other tools."
"The tool's UI should be more user-friendly."
"The tool needs to have a viewer portal. Currently, we have to use a custom solution to display information, which requires additional effort and tracking of data on a daily basis. Having a built-in viewer dashboard portal would be beneficial."
"There is still room for improvement in MEGA HOPEX in my field of work. Some aspects are not working efficiently."
"The training materials and learning process need improvement."
"Scalability can be a problem sometimes."
 

Pricing and Cost Advice

"The solution has a fair price for the value it delivers."
"I would recommend the product to only enterprise companies because of the pricing."
"From my point of view, no, it is not cheap, but it is not too expensive because you get this big organization behind it, technical support, and all those things. It's not so expensive to use. It's a Rolls Royce in this field, I know that. Even for small organizations, they can get so much effect from using this tool, in a very fast way, so the money will be back in the customer's pocket very fast."
"ARIS BPA is too costly from a licensing perspective."
"​It is on the higher side."
"It is well worth the investment in the enterprise."
"ARIS enables you to start small and grow the use of the solution over time, although it's quite expensive. So if you want to start small, it's quite an investment for a small company."
"Usually, our company buys technical support from the Software AG site. We bought the technical support for the first year of usage for ARIS version 6 and 7. So, when we migrated to ARIS version 7, we bought support only for the first year. Then, we didn't use it the next year. Our experience was that we use it only one to three times during the first year. Therefore, there wasn't much value for us to buy this service because we have no problem with using ARIS after the first year."
"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
"My company is trying to replace iGrafx because the license is a little bit expensive."
"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."
"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
"I have heard that the solution's pricing is very competitive."
"The tool is relatively expensive."
"I've been told that MEGA HOPEX is very expensive, which is why small organizations dismiss the tool. It's complex and costly versus other simpler and cheaper solutions."
"The pricing depends on the number of licenses purchased."
"The price of the MEGA HOPEX license could improve, it is expensive. The license key for business process analysis and IT architecture is approximately €10,000. This price is fixed, it's not a subscription or cloud-based version. It is a one-time price."
"If you want to use additional features, such as the Risk Management capability, then it is a little too expensive."
"MEGA HOPEX's licensing costs are yearly."
"The price of the support depends on the vendors that are reselling this module or the MEGA HOPEX version 5. We are on premium support and are their only partners in the GCC, we have a premium support contract with them. The support we have is not with the client. The client does not bear the cost, it's us who bear the cost."
"It is very expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
11%
Manufacturing Company
11%
Government
9%
Financial Services Firm
14%
Computer Software Company
10%
Manufacturing Company
9%
Non Profit
6%
Financial Services Firm
20%
Government
9%
Computer Software Company
9%
Insurance Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise8
Large Enterprise47
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise7
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise5
Large Enterprise24
 

Questions from the Community

What do you like most about ARIS BPA?
The most valuable features of ARIS BPA are its flexibility and reporting.
What is your experience regarding pricing and costs for ARIS BPA?
Pricing for ARIS BPA is average, not cheap or expensive. It's cost-effective and worth the money we pay.
What needs improvement with ARIS BPA?
ARIS BPA needs to be more accurate when generating documents. While it covers many blueprints and functions that I ne...
What do you like most about iGrafx?
The solution's technical support is of good quality since they offer fast and seamless services.
What is your experience regarding pricing and costs for iGrafx?
I have heard that the solution's pricing is very competitive.
What needs improvement with iGrafx?
If customers want to change the color or the logo, they have to go through every page to verify everything is right. ...
Any experience with Strategic Project Portfolio Management Solutions?
Hi @Cheryl Joseph ​Looking at the crossover between Project and Portfolio management with EA, then Planview could be ...
 

Also Known As

ARIS, ARIS BPM
No data available
No data available
 

Overview

 

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.
Multinational Bank
Aetna, Fannie Mae, M&T Bank, Glatfelter Insurance Group, Zions Management Services Company, The College Board, Baxter Credit Union, AXA Financial, Missouri Department of Conservation, New York State OTDA, MEG Energy Corp, Walgreens, Procter & Gamble, Biogen Idec, Gilead Sciences, Organic Valley, Trinity Health, Nissan and Ford
Find out what your peers are saying about Microsoft, Camunda, SAP and others in Business Process Design. Updated: August 2025.
866,300 professionals have used our research since 2012.