2018-01-17T08:25:00Z

What needs improvement with MEGA HOPEX?

Miriam Tover - PeerSpot reviewer
  • 0
  • 21
PeerSpot user
19

19 Answers

BA
Real User
Top 20
2023-10-12T14:29:55Z
Oct 12, 2023

The interface must be improved. The tool is not user-friendly. We have to do a lot of workarounds to get a benefit out of it.

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JorgeValdez - PeerSpot reviewer
Real User
Top 10
2023-10-04T17:20:42Z
Oct 4, 2023

The product must improve integration with other tools.

RC
Real User
Top 20
2023-06-15T08:35:00Z
Jun 15, 2023

The tool's UI should be more user-friendly.

JR
Real User
Top 20
2023-04-07T11:54:32Z
Apr 7, 2023

I cannot recall coming across any missing features.

Benoit Capy - PeerSpot reviewer
Real User
Top 10
2023-02-08T15:43:09Z
Feb 8, 2023

An area for improvement in MEGA HOPEX is its vast learning curve. The tool is also heavy, so that's a pain point. MEGA HOPEX is also tricky to use if you don't train for many hours. As a holistic tool, it's supposed to do everything, so everything's connected. For example, your application is connected to data, so your screen is full of information, which works when you have many people working on your information system using MEGA HOPEX. For example, my customer that works with nuclear plants is a big organization. However, the tool would be too complex for a functional organization or a small organization such as in the HR or Financial niche because not as many people work on the information system and the tool. "HOPEX" in MEGA HOPEX stands for Holistic Platform of Excellence, so you can do everything and describe everything, but the tool is too complex for small business users. I also found the modeling tool of ARIS better than the modeling tool of MEGA HOPEX. I rate the tool six on a scale of one to ten because of its complexity.

RJ
Real User
Top 20
2022-10-05T15:55:00Z
Oct 5, 2022

It takes a long time to learn how to use HOPEX. It's hard to work with it because the user interface is bad. For example, if you want to build a complex system diagram, you need a lot of knowledge to do this correctly and make it readable. In MEGA, you need to create a report and it takes a long time to publish it. The publishing is offline. With RDoC, everything is online.

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Navi Thejesh - PeerSpot reviewer
Real User
Top 10
2022-08-01T13:27:00Z
Aug 1, 2022

We don’t have any issues with the solution as it is right now. It offers all the functionalities one would expect. The initial setup is a little complex.

CM
Real User
2021-12-21T10:50:00Z
Dec 21, 2021

This product is expensive and would be improved by lowering its price.

KA
Consultant
2021-12-03T13:53:00Z
Dec 3, 2021

Of course, there is always room for improvement. There should be an integration with the Microsoft Office platform, for instance. I can compare it to a tool like Orbus. In Orbus, there is already an integration with Microsoft. So, if I already have network diagrams already built in a Microsoft solution, I can bring it into Orbus. I can actually pull a number of the building blocks. I can map parts of the diagrams into the inventory. That is a very, very good feature. MEGA HOPEX could also definitely have a lower price.

AH
Real User
2021-06-06T11:23:47Z
Jun 6, 2021

I can't speak to which features are missing. I don't have any information on that and don't really have any input. The solution is quite expensive.

PD
Real User
2020-11-12T21:15:09Z
Nov 12, 2020

The user interface for the version that we are using is not modern. This is a complex product. For me, all of the functionality in this product exists, but it is not well explained. Better documentation and training would be helpful. It was very difficult to adapt MEGA to our way of working. You have to spend 40% of the time thinking about how you will implement and use the MEGA concept.

OP
Reseller
2020-10-21T04:35:00Z
Oct 21, 2020

There is always room for improvement. Of course, if they could reduce the price it would be more helpful for selling or buying it. They could also perhaps include more out of the box integrations.

EA
Consultant
2020-03-08T10:06:20Z
Mar 8, 2020

I would like to see more regular updates released. The deployment should be made easier.

AA
Real User
2020-03-08T10:06:00Z
Mar 8, 2020

The features are limited. I'm hoping in the future the solution will be bigger and include more items. Right now, overall, it needs more.

MG
Real User
2020-01-12T12:03:00Z
Jan 12, 2020

The support service form MEGA is quite good, but it could be better regarding the EA system competition is getting tougher. I feel that there isn't enough time spent on conservation or knowledge sharing with the MEGA support team. The extensive knowledge sharing is needed, due to MEGA HOPEX has a comprehensive but also complex practical framework. I feels very often struggle to figure out the capabilities of MEGA HOPEX, especially how to maximize the utility of the system.

CS
Real User
2019-09-17T14:12:00Z
Sep 17, 2019

The tool usability is weak and it also has a high learning curve.

SA
Real User
2019-08-19T05:47:00Z
Aug 19, 2019

The solution is really expensive. I sent this same feedback six months ago. I told them they have a lot of opportunities in the Middle East to fill the small and medium businesses niche, even using the cloud. But, the product is very, very costly. They do tend to push people to their professional services, instead of helping the customers with their problems. I understand this is their business. At the same time, however, they need to work on fact sheets or offer some program to help the customers who want to implement it themselves and to make it run properly in their environment. The company seems only interested in selling and not customer satisfaction. I'm not asking for anything for free, I'm just asking them to invest a bit in helping their customers implement their technology correctly. The documentation needs to be more clearly explained. The documentation gives the customers an indication that everything is available, but when they buy the module, they discover that the pieces that they are looking for are not available in the current module, or that they are available in a different module. Then, the user needs to buy a different module or use professional services even though they thought these items were included. It's confusing.

GM
Real User
2019-06-04T07:43:00Z
Jun 4, 2019

We use this solution for modeling and we do not have an application side to create forms and deploy applications. It would be helpful if we could use this solution to model an application and then deploy it. If would be better for us if there was a cloud version of this solution available. Continuous integration and DevOps is not yet handled by this solution. We would like to see integration with other products, such as being able to use our workflow with SharePoint and Microsoft Office.

it_user803181 - PeerSpot reviewer
User
2018-01-17T08:25:00Z
Jan 17, 2018

* Friendlier import/export to other modeling tools. * Better interaction with project portfolio management tools.

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