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MEGA HOPEX vs iServer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iServer
Ranking in Enterprise Architecture Management
7th
Ranking in Business Process Design
13th
Average Rating
7.4
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
No ranking in other categories
MEGA HOPEX
Ranking in Enterprise Architecture Management
4th
Ranking in Business Process Design
7th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
41
Ranking in other categories
GRC (4th)
 

Mindshare comparison

As of June 2025, in the Enterprise Architecture Management category, the mindshare of iServer is 4.5%, up from 4.5% compared to the previous year. The mindshare of MEGA HOPEX is 6.9%, up from 6.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Architecture Management
 

Q&A Highlights

AS
Sep 17, 2014
 

Featured Reviews

Antonios Lazanakis - PeerSpot reviewer
Flexible, easy to use, and easy to import data
We use iServer to establish an enterprise architecture function in our organization iServer is a very flexible platform for defining your own enterprise architecture model. It is very easy to import data, and we also have good integration with Visual Drawing Tools and SharePoint. The solution is…
JorgeValdez - PeerSpot reviewer
A simple and intuitive tool that provides more features than other tools in the market
The solution can be used to model customer journeys and business processes I use the solution for my customers to model banking products. I also model and define business capability. The biggest value of the product is that we can use it to work in different industries like government,…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of iServer are the integration with Microsoft Office and the interface is similar to Microsoft applications making them easy to use."
"The most valuable feature is its reporting capability. It offers various packages for different types of reports, such as business and project management reporting packs."
"The solution is easily modified to suit your needs."
"The solution has wide use within Microsoft products. The integration with Microsoft products, and, in particular, Microsoft Office, is great."
"iServer has valuable features for workflow and document management."
"Good and effective reporting features, which help in decision making."
"Tech support is very responsive. They solved issues within a prompt response time."
"Integrating the Microsoft documents to the product and visualization matrix where we can see the end-to-end relationship of the network is of great importance to our company."
"We have many use cases for this solution but the feature I have found most valuable is the IT Portfolio Management module."
"The most valuable feature of this solution is the reuse of common enterprise components and entities."
"As a data governance leader, I am looking to understand the capabilities of Mega for data governance, such as data awareness, business glossary, data catalog, and some business rules or management."
"I find the process modeling and value chain features valuable. The application portfolio management functionality and workflow management capabilities are also nice. It provides a holistic view for stakeholders and helps align IT with business strategies. It facilitates collaboration across the organization and covers all domains, including business, applications, technology, and data."
"The main feature I find crucial in MEGA HOPEX is the catalog view, which provides a comprehensive visualization of all artifacts in one repository. Another valuable aspect is the availability of out-of-the-box outcomes, such as strategy maps and BPA models, eliminating the need for additional configuration. MEGA HOPEX allows users to focus on specific business areas, like risk management or data governance, providing a high-level overview while enabling deep dives into specific areas of interest. For risk management, MEGA HOPEX allows users to assess impacts, create recovery plans, and track action plans."
"It's excellent for supporting decision-making."
"The strength of MEGA HOPEX lies in its ability to customize the metamodel."
"The solution itself was easy to use."
 

Cons

"The performance is slow, which is something that should be improved."
"iServer is a solid tool. Occasionally, we needed to contact the vendor to clarify details such as porting issues, missing components, and model specifics."
"The migration tool needs to be included in the main package, and not as a separate license."
"The product is more expensive than Spark."
"More visualization techniques and ways to report the data might be helpful."
"Cannot see which activities are control activities."
"iServer should invest in enhancing the capabilities of the embedded drawing tool, draw.io."
"Enhancing integration options with ERP or ITSM-related solutions for triggering automated requests for process definitions, changes, and tracking them in the iServer."
"It would be great if this solution could integrate with other tools such as ITSM (ServiceNow) or CMDB."
"The solution lacks additional models compared to other tools."
"The data layer might be the weakest point for MEGA HOPEX."
"The training materials and learning process need improvement."
"It has a data domain where we load our data objects onto the tool but doesn't provide data governance capabilities such as cleansing or validating data."
"The initial setup can be quite complex at first."
"An area for improvement in MEGA HOPEX is its vast learning curve. The tool is also heavy, so that's a pain point. MEGA HOPEX is also tricky to use if you don't train for many hours."
"The tool needs to have a viewer portal. Currently, we have to use a custom solution to display information, which requires additional effort and tracking of data on a daily basis. Having a built-in viewer dashboard portal would be beneficial."
 

Pricing and Cost Advice

"It's about 13K to set up and 9K for the license for three months. I think it's about 20K a year, but we haven't firmed up on pricing yet because the price depends on how long we commit to the solution."
"The price of iServer is reasonable compared to other solutions."
"The solution is cheaper than its competitors."
"The product has a moderate pricing."
"They offer annual subscriptions for developing countries, which are not affordable for small or medium businesses."
"Aim for the exact number of people who shall define/review approve and view the processes, as it will impact the cost."
"The pricing depends on the number of licenses purchased."
"It is very expensive."
"The price of the support depends on the vendors that are reselling this module or the MEGA HOPEX version 5. We are on premium support and are their only partners in the GCC, we have a premium support contract with them. The support we have is not with the client. The client does not bear the cost, it's us who bear the cost."
"I've been told that MEGA HOPEX is very expensive, which is why small organizations dismiss the tool. It's complex and costly versus other simpler and cheaper solutions."
"The product is reasonably priced for the value it offers. There's a good balance between cost and features."
"The tool is relatively expensive."
"MEGA HOPEX's licensing costs are yearly."
"The price of the MEGA HOPEX license could improve, it is expensive. The license key for business process analysis and IT architecture is approximately €10,000. This price is fixed, it's not a subscription or cloud-based version. It is a one-time price."
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Top Industries

By visitors reading reviews
Educational Organization
21%
Financial Services Firm
15%
Government
11%
Computer Software Company
7%
Educational Organization
24%
Financial Services Firm
16%
Computer Software Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iServer?
iServer has valuable features for workflow and document management.
What needs improvement with iServer?
iServer should invest in enhancing the capabilities of the embedded drawing tool, draw.io. draw.io is a drawing tool used to draw architectural diagrams, flow diagrams, etc. It is an alternative to...
What is your primary use case for iServer?
We use iServer to establish an enterprise architecture function in our organization.
Any experience with Strategic Project Portfolio Management Solutions?
Hi @Cheryl Joseph ​Looking at the crossover between Project and Portfolio management with EA, then Planview could be a good choice. If looking at Portfolio Management from an EA perspective then Le...
 

Comparisons

 

Overview

 

Sample Customers

Barclays, Cathay Pacific, Deloitte, British Gas, MasterCard
Aetna, Fannie Mae, M&T Bank, Glatfelter Insurance Group, Zions Management Services Company, The College Board, Baxter Credit Union, AXA Financial, Missouri Department of Conservation, New York State OTDA, MEG Energy Corp, Walgreens, Procter & Gamble, Biogen Idec, Gilead Sciences, Organic Valley, Trinity Health, Nissan and Ford
Find out what your peers are saying about MEGA HOPEX vs. iServer and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.