We performed a comparison between iServer and MEGA HOPEX based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Architecture Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It has helped having data lineage in the business cluster, which is used as control artifacts."
"The initial setup is easy."
"There were lots of different requirements, and collaboration and review is one of the biggest things. There is also Office 360 integration, and there's flexibility to use it as a database as well."
"Good and effective reporting features, which help in decision making."
"The solution has wide use within Microsoft products. The integration with Microsoft products, and, in particular, Microsoft Office, is great."
"I have to think less with this solution. It's simple."
"iServer is a solution that helps catalog enterprise architect solutions and catalog information."
"The most valuable features of iServer are the integration with Microsoft Office and the interface is similar to Microsoft applications making them easy to use."
"The platform is stable."
"The initial setup was straightforward. With configuration, customizing or prepping the data and deployment, it took about one year to set up. We only needed two people to deploy and maintain the solution: one business architect and someone who specializes in customization and operations."
"It generates friendly websites and presents specific views of the enterprise (business, functional, applicative, technological, and infrastructure)."
"HOPEX has a panel that offers various views. I think that is very good. MEGA has an app for integrating with a lot of apps. We help our clients integrate HOPEX with a different product like Apple Gateway, for example. I've been with the company for 15 years, and we connect with everything. Our clientele includes almost all of the banks in Mexico."
"The most valuable feature is that the software controls everything from a single management window."
"Customer support is fantastic. They are very helpful whenever we get on the line with the support team."
"The ability to customize is valuable."
"The most valuable parts of this solution are the richness of its features and its easy interface."
"Enhancing integration options with ERP or ITSM-related solutions for triggering automated requests for process definitions, changes, and tracking them in the iServer."
"I haven't used this solution long enough to know what areas could be improved."
"Requirements management needs to be improved."
"There could be features for process mining, process simulation, and analytics."
"The performance is slow, which is something that should be improved."
"The one issue is that if you want to import predefined work, you need to put the licensing model in. So if you wanted to import work that was done before, you then need to buy a separate product for that."
"The modelling needs improvement, specifically forecasting capabilities and scenarios."
"There are other solutions out there that have a better user interface."
"We have a very close relationship with MEGA representatives in Mexico, and we ask them why they don't offer impact analysis. For example, we have a server in the center and provide the client a view of what's in the peripheral area, like one cluster, application, process area, and services. We want to offer our clients that level of visibility with HOPEX."
"MEGA HOPEX can improve process simulation in the BPA module. If the solution was better we would not have to use another solution for this purpose. Simulating scenarios in the future for the to-be processes is in demand. If we can have the simulation engine built inside MEGA HOPEX, we would not have to purchase another license or solution to integrate them with each other. This would be a great improvement."
"Standardization is lacking. The Operational Risk Function will be more effective if it at a default level follows established Basel standards for Loss categorization, Risk Assessments, Risk Event categorization, etc."
"It has a data domain where we load our data objects onto the tool but doesn't provide data governance capabilities such as cleansing or validating data."
"The solution lacks additional models compared to other tools."
"Scalability can be a problem sometimes."
"The tool usability is weak and it also has a high learning curve."
"The training materials and learning process need improvement."
iServer is ranked 6th in Enterprise Architecture Management with 15 reviews while MEGA HOPEX is ranked 5th in Enterprise Architecture Management with 36 reviews. iServer is rated 7.2, while MEGA HOPEX is rated 7.8. The top reviewer of iServer writes "Enables flexible parameters for any process model and has a valuable document management feature ". On the other hand, the top reviewer of MEGA HOPEX writes "Easy to use and robust with good features". iServer is most compared with LeanIX, Sparx Systems Enterprise Architect, Visio, ARIS BPA and BiZZdesign HoriZZon, whereas MEGA HOPEX is most compared with Sparx Systems Enterprise Architect, LeanIX, ARIS BPA, Visio and Alfabet Enterprise Architecture Management. See our MEGA HOPEX vs. iServer report.
See our list of best Enterprise Architecture Management vendors and best Business Process Design vendors.
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