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MEGA HOPEX vs iServer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iServer
Ranking in Enterprise Architecture Management
8th
Ranking in Business Process Design
16th
Average Rating
7.4
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
No ranking in other categories
MEGA HOPEX
Ranking in Enterprise Architecture Management
4th
Ranking in Business Process Design
7th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
41
Ranking in other categories
GRC (4th)
 

Mindshare comparison

As of November 2025, in the Enterprise Architecture Management category, the mindshare of iServer is 4.2%, down from 4.3% compared to the previous year. The mindshare of MEGA HOPEX is 5.9%, down from 6.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Architecture Management Market Share Distribution
ProductMarket Share (%)
MEGA HOPEX5.9%
iServer4.2%
Other89.9%
Enterprise Architecture Management
 

Q&A Highlights

AS
Sep 17, 2014
 

Featured Reviews

Antonios Lazanakis - PeerSpot reviewer
Flexible, easy to use, and easy to import data
We use iServer to establish an enterprise architecture function in our organization iServer is a very flexible platform for defining your own enterprise architecture model. It is very easy to import data, and we also have good integration with Visual Drawing Tools and SharePoint. The solution is…
JorgeValdez - PeerSpot reviewer
A simple and intuitive tool that provides more features than other tools in the market
The solution can be used to model customer journeys and business processes I use the solution for my customers to model banking products. I also model and define business capability. The biggest value of the product is that we can use it to work in different industries like government,…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has helped having data lineage in the business cluster, which is used as control artifacts."
"The product has a valuable customized model."
"iServer is a solution that helps catalog enterprise architect solutions and catalog information."
"The most valuable features of iServer are the integration with Microsoft Office and the interface is similar to Microsoft applications making them easy to use."
"We like the governance."
"The initial setup is easy."
"This flexibility is the most helpful part in the standard version."
"This is a flexible tool compared to some other solutions."
"We use the portfolio management feature heavily."
"The initial setup was straightforward. With configuration, customizing or prepping the data and deployment, it took about one year to set up. We only needed two people to deploy and maintain the solution: one business architect and someone who specializes in customization and operations."
"Its availability is very good."
"The most valuable features of MEGA HOPEX are the seamless VPA module and the good user experience. There are built-in connections that provide integration with other platforms, such as ServiceNow. There is a lot of customization available allowing a lot of freedom. The solution is updated frequently adding new features. For example, the feature GraphQL can be integrated into other solutions, such as ManageEngine for ITSM solutions. You are able to use GraphQL to connect APIs and query the APIs."
"What I find the most valuable is the process workflow. It is really good."
"MEGA HOPEX helps me to see the benefits of different solutions in terms of the entire ecosystem I have, by providing different integrations and overseeing the entire system."
"Customer support is fantastic. They are very helpful whenever we get on the line with the support team."
"Every module sets up the same information in a unique repository."
 

Cons

"Enhancing integration options with ERP or ITSM-related solutions for triggering automated requests for process definitions, changes, and tracking them in the iServer."
"Requirements management needs to be improved."
"It definitely needs help to improve the visual aspect of the solution."
"The performance is slow, which is something that should be improved."
"It runs relatively slowly."
"More visualization techniques and ways to report the data might be helpful."
"The migration tool needs to be included in the main package, and not as a separate license."
"There could be features for process mining, process simulation, and analytics."
"This product is expensive and would be improved by lowering its price."
"In my experience, I've encountered difficulties with consuming custom packages in MEGA HOPEX, which leads to redundant work when deploying them to production. This is an area where improvement is needed. While version six offers better UI and UX, resolving this issue should be a priority. I believe it's important to fully explore MEGA HOPEX's capabilities before suggesting new ones."
"The solution lacks additional models compared to other tools."
"The tool usability is weak and it also has a high learning curve."
"There could be continuous AI enhancements for the platform."
"They do tend to push people to their professional services, instead of helping the customers with their problems. I understand this is their business. At the same time, however, they need to work on fact sheets or offer some program to help the customers who want to implement it themselves and to make it run properly in their environment."
"It takes a long time to learn how to use HOPEX. It's hard to work with it because the user interface is bad. For example, if you want to build a complex system diagram, you need a lot of knowledge to do this correctly and make it readable. In MEGA, you need to create a report and it takes a long time to publish it. The publishing is offline. With RDoC, everything is online."
"We have a very close relationship with MEGA representatives in Mexico, and we ask them why they don't offer impact analysis. For example, we have a server in the center and provide the client a view of what's in the peripheral area, like one cluster, application, process area, and services. We want to offer our clients that level of visibility with HOPEX."
 

Pricing and Cost Advice

"They offer annual subscriptions for developing countries, which are not affordable for small or medium businesses."
"Aim for the exact number of people who shall define/review approve and view the processes, as it will impact the cost."
"The solution is cheaper than its competitors."
"It's about 13K to set up and 9K for the license for three months. I think it's about 20K a year, but we haven't firmed up on pricing yet because the price depends on how long we commit to the solution."
"The price of iServer is reasonable compared to other solutions."
"The product has a moderate pricing."
"The pricing depends on the number of licenses purchased."
"The product is reasonably priced for the value it offers. There's a good balance between cost and features."
"The product has a high cost."
"If you want to use additional features, such as the Risk Management capability, then it is a little too expensive."
"The price of the MEGA HOPEX license could improve, it is expensive. The license key for business process analysis and IT architecture is approximately €10,000. This price is fixed, it's not a subscription or cloud-based version. It is a one-time price."
"The tool is relatively expensive."
"I've been told that MEGA HOPEX is very expensive, which is why small organizations dismiss the tool. It's complex and costly versus other simpler and cheaper solutions."
"It is very expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Government
12%
Manufacturing Company
7%
Construction Company
6%
Financial Services Firm
20%
Computer Software Company
10%
Government
9%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise10
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise5
Large Enterprise24
 

Questions from the Community

What do you like most about iServer?
iServer has valuable features for workflow and document management.
What needs improvement with iServer?
iServer should invest in enhancing the capabilities of the embedded drawing tool, draw.io. draw.io is a drawing tool used to draw architectural diagrams, flow diagrams, etc. It is an alternative to...
What is your primary use case for iServer?
We use iServer to establish an enterprise architecture function in our organization.
Any experience with Strategic Project Portfolio Management Solutions?
Hi @Cheryl Joseph ​Looking at the crossover between Project and Portfolio management with EA, then Planview could be a good choice. If looking at Portfolio Management from an EA perspective then Le...
 

Comparisons

 

Overview

 

Sample Customers

Barclays, Cathay Pacific, Deloitte, British Gas, MasterCard
Aetna, Fannie Mae, M&T Bank, Glatfelter Insurance Group, Zions Management Services Company, The College Board, Baxter Credit Union, AXA Financial, Missouri Department of Conservation, New York State OTDA, MEG Energy Corp, Walgreens, Procter & Gamble, Biogen Idec, Gilead Sciences, Organic Valley, Trinity Health, Nissan and Ford
Find out what your peers are saying about MEGA HOPEX vs. iServer and other solutions. Updated: September 2025.
872,837 professionals have used our research since 2012.