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ARIS BPA vs Pega Platform comparison

Software AG and Pega are both solutions in the Business Process Management (BPM) category. Software AG is ranked #8 with an average rating of 7.9, while Pega is ranked #6 with an average rating of 8.2. Software AG holds a 4.1% mindshare in BPM, compared to Pega’s 5.2% mindshare. Additionally, 89% of Software AG users are willing to recommend the solution, compared to 91% of Pega users who would recommend it.
ARIS BPA
Read 68 ARIS BPA reviews
  • 5,397 Views
  • 3,454 Comparison Views
89% willing to recommend
Pega Platform
Read 83 Pega Platform reviews
  • 9,078 Views
  • 3,994 Comparison Views
91% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 27, 2025

Pega Platform and ARIS BPA compete in the enterprise software market, specifically in workflow management and process documentation. Pega Platform seems to have an edge in handling complex workflows effectively, while ARIS BPA excels in providing a singular view of enterprise processes through comprehensive modeling and analysis.

Features: Pega Platform is known for its case management, integration services, and low-code capabilities. It offers a robust and unified architecture, enabling enterprises to manage complex workflows efficiently. On the other hand, ARIS BPA focuses on comprehensive process modeling and analysis. It offers rich visual management and flexibility in process documentation, providing a singular view of enterprise processes essential for strategy and governance.

Room for Improvement: Pega Platform is often criticized for its complexity and high pricing, which necessitates experienced developers. There's a call for better cloud integration and improved AI capabilities. ARIS BPA, while praised for its modeling, suffers from high costs and complex licensing. Users also seek better integration, increased automation, and a more user-friendly interface.

Ease of Deployment and Customer Service: Pega's versatile deployment options include on-premises, public, private, and hybrid cloud environments, offering flexibility for large enterprises. Customer service receives mixed reviews due to the complexity of resolving issues. ARIS BPA also provides various deployment options but leans towards enterprises with its complexity and cost. Customer service is generally reliable but can face issues with integration and responsiveness, affecting implementation and problem resolution.

Pricing and ROI: Pega Platform is recognized as expensive, tailored for large enterprises with substantial budgets. However, it delivers significant ROI through streamlined business processes and rapid development, though licenses scaled by users or usage can deter smaller businesses. ARIS BPA also demands high pricing, suitable for large organizations with its comprehensive tool suite. When fully leveraged, it offers detailed process insights and governance, justified by the considerable ROI against initial costs.

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To learn more, read our detailed ARIS BPA vs. Pega Platform Report (Updated: September 2025).
Buyer's Guide
ARIS BPA vs. Pega Platform
September 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
ARIS BPA varies in ROI timelines, enhancing process understanding and control but with hard-to-quantify financial impacts.
Sentiment score
7.1
Pega Platform boosts efficiency with quicker solutions, yielding significant ROI through cost savings, revenue increase, and improved customer satisfaction.
 

Customer Service

Sentiment score
6.6
ARIS BPA's support is praised for technical assistance and flexibility but could improve in responsiveness and communication.
Sentiment score
6.7
Pega Platform's support is mixed, offering knowledgeable help but facing issues with delays and responsiveness; premium support is costly.
The consultants are fine, however, reliance on single experts for modules can be risky.
For more quotes and insights, download the ARIS BPA report
The technical support from Pega is very low, rating a one or two out of ten.
I never needed support from the platform standpoint, but if additional features are required, we have regular meetings with the product team for feedback.
Pega's technical support team is very helpful.
For more quotes and insights, download the Pega Platform report
reviewer2625741 - PeerSpot reviewerreviewer1605597 - PeerSpot reviewer
CP
VS
 

Scalability Issues

Sentiment score
7.6
ARIS BPA is scalable for small to large enterprises, offering flexibility, modular features, and easy licensing for process management expansion.
Sentiment score
7.6
Pega Platform offers scalable solutions for complex applications, though optimization and infrastructure are crucial for handling high loads.
For user scalability, it is a matter of licenses, while functional scalability is supported and easy to implement.
ARIS BPA has high scalability and wide scalability for any enterprise or organization.
For more quotes and insights, download the ARIS BPA report
Currently, big banking providers and insurance providers, even the members for healthcare payers, are using more than millions of operations on a daily or weekly basis.
For more quotes and insights, download the Pega Platform report
reviewer2625741 - PeerSpot reviewer
SA
reviewer4848291 - PeerSpot reviewer
 

Stability Issues

Sentiment score
7.3
ARIS BPA is generally stable, with minor issues primarily in large environments, but responsive support enhances stability perception.
Sentiment score
7.6
Pega Platform is stable and resilient for complex tasks, though technical proficiency is needed for optimal performance.
The stability of ARIS BPM is quite strong, rated eight out of ten.
For more quotes and insights, download the ARIS BPA report
No quotes available
For more quotes and insights, download the Pega Platform report
 

Room For Improvement

ARIS BPA needs better integration, user interface, scripting, documentation, training, pricing, and simplicity for wider accessibility.
Pega Platform needs improved UI, better integration, scalable performance, cost-effective licensing, comprehensive docs, and simpler upgrades.
Software AG should focus on developing AI models for ARIS BPA on-premises, particularly in user interfaces, as well as creating predefined business processes for common areas such as HR and finance.
Software AG could improve this by making the database more open.
ARIS BPA needs to be more accurate when generating documents.
For more quotes and insights, download the ARIS BPA report
With the recent development of AI agents in Pega Platform 24.2, the adoption is not heavy due to regulations around using external LLM by customers, especially regulated customers in BFSS and healthcare.
Pega introduced Constellation, which allows a user to build a more engaging visual experience.
My learning curve in robotics has been challenging.
For more quotes and insights, download the Pega Platform report
Tamer Eldamanhouri - PeerSpot reviewerreviewer2625741 - PeerSpot reviewer
SA
reviewer4848291 - PeerSpot reviewer
CP
VS
 

Setup Cost

ARIS BPA pricing is high but valued by large enterprises; smaller firms may find costs prohibitive due to complex licensing.
Pega Platform is costly but offers ROI and value for large industries despite complex licensing and high fees.
No quotes available
For more quotes and insights, download the ARIS BPA report
Pega is priced higher than open-source options like Flowable but is suitable for large-scale industries like banking and insurance.
The pricing is expensive, and this is an issue.
From a licensing perspective, it is higher than the competition.
For more quotes and insights, download the Pega Platform report
VS
reviewer1605597 - PeerSpot reviewerreviewer4848291 - PeerSpot reviewer
 

Valuable Features

ARIS BPA offers powerful modeling, customization, and collaboration tools, integrating SAP and databases, ensuring strategic alignment and governance.
Pega Platform offers robust, scalable low-code solutions for seamless integration and digital transformation across diverse industries and frameworks.
ARIS BPA is a tool to build models and frameworks for organizations or reengineer business processes from both functional and business perspectives.
The maintenance capabilities of ARIS BPM and the strong underlying database are particularly valuable.
The solution is very stable with no stability issues.
For more quotes and insights, download the ARIS BPA report
Management capabilities such as dashboards.
Pega Platform is excellent for enterprise-level solutions with integrations to entire systems, including case management, service orchestration, CRM, decision-making capabilities, digital process automation, and AI-driven functionalities.
For more quotes and insights, download the Pega Platform report
Tamer Eldamanhouri - PeerSpot reviewerreviewer2625741 - PeerSpot reviewer
SA
VS
CP
 

Categories and Ranking

ARIS BPA
Ranking in Business Process Management (BPM)
8th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
68
Ranking in other categories
Business Process Design (6th)
Pega Platform
Ranking in Business Process Management (BPM)
6th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
83
Ranking in other categories
Business Rules Management (1st), Process Automation (4th), Rapid Application Development Software (9th), Low-Code Development Platforms (6th)
 

Mindshare comparison

As of October 2025, in the Business Process Management (BPM) category, the mindshare of ARIS BPA is 4.1%, down from 5.7% compared to the previous year. The mindshare of Pega Platform is 5.2%, down from 5.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Market Share Distribution
ProductMarket Share (%)
Pega Platform5.2%
ARIS BPA4.1%
Other90.7%
Business Process Management (BPM)
 

Featured Reviews

Tamer Eldamanhouri - PeerSpot reviewer
Empowers teams with robust business process modeling capabilities
They should examine competitor solutions to identify differentiators. One issue related to ARIS BPA is its integration with AI; it has AI features for cloud solutions, yet many in the government sector in Kuwait do not view the cloud as viable. Software AG should focus on developing AI models for ARIS BPA on-premises, particularly in user interfaces, as well as creating predefined business processes for common areas such as HR and finance. This aspect is crucial for adapting to the market's needs and streamlining custom solutions. While they have been helpful regarding pricing, I cannot compare ARIS BPA to other business process modeling tools because I understand some competitors have significantly lower costs than ARIS BPA. To maintain market share, good discounts should be provided to customers.
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reviewer4848291 - PeerSpot reviewer
Pega is a low-code platform that enables organizations to build, automate, and optimize business processes and customer experiences through AI-powered decisioning and workflow automation.
Here are the key areas where Pega Platform could be improved: 1. User Interface (UI) & User Experience (UX) Customization Limitations: The UI layer is tightly coupled with the platform, limiting flexibility for custom front-end development. Constellation Architecture: While it improves consistency, it restricts advanced UI customizations compared to older section-based designs. Learning Curve: Non-technical users find the UI unintuitive despite the low-code promise. 2. Integration & Extensibility Limited Out-of-the-Box Integrations: Users report challenges integrating with non-relational databases and legacy systems. Robotics Integration: Pega RPA (formerly OpenSpan) is not seamlessly integrated with BPM, creating silos in automation. 3. AI & Decisioning AI Capabilities Need Maturity: Users expect more advanced, native AI features without relying on external tools. CDH & Decision Hub: While powerful, these components require deep expertise to configure effectively. 4. Cost & Licensing High Licensing Costs: Pega is often seen as expensive, especially for small and mid-sized enterprises. Lack of Flexible Pricing Models: Calls for subscription-based or usage-based pricing to improve accessibility. 5. Performance & Scalability Scalability Concerns: Some users report performance degradation with large user bases or complex workflows. Upgrade Complexity: Platform upgrades can be time-consuming and disruptive if not planned well. 6. Documentation & Community Support Insufficient Learning Resources: Especially for advanced features, documentation is limited and community support is not as strong as competitors. Talent Availability: Finding skilled Pega professionals remains a challenge in many regions. 7. Low-Code/No-Code Experience Not Fully No-Code: Despite branding, some tasks still require technical intervention, and the drag-and-drop interface can be restrictive 2. Conflict Management: Simultaneous development by multiple users can lead to rule conflicts.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
11%
Manufacturing Company
11%
Government
8%
Financial Services Firm
26%
Computer Software Company
11%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise8
Large Enterprise47
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise15
Large Enterprise68
 

Questions from the Community

What do you like most about ARIS BPA?
The most valuable features of ARIS BPA are its flexibility and reporting.
See all answers
What is your experience regarding pricing and costs for ARIS BPA?
Pricing for ARIS BPA is average, not cheap or expensive. It's cost-effective and worth the money we pay.
See all answers
What needs improvement with ARIS BPA?
ARIS BPA needs to be more accurate when generating documents. While it covers many blueprints and functions that I need, the document generation feature could be enhanced for better accuracy.
See all answers
Is Pega BPM easy to work with and can beginners utilize this software?
You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...
See all answers
Have you encountered any issues while using Pega BPM and were you assisted by the company?
My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...
See all answers
When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?
Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...
See all answers
 

Comparisons

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Compared 3% of the time
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Compared 15% of the time
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Compared 12% of the time
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Product Reports

Buyer's Guide
ARIS BPA
October 2025
ARIS BPA reportDownload ARIS BPA product report
Buyer's Guide
Pega Platform
September 2025
Pega Platform reportDownload Pega Platform product report
 

Also Known As

ARIS, ARIS BPM
Pega BPM, Pegasystems, SmartBPM, PegaRULES
 

Overview

ARIS is the market-leading solution for professional business process management and modeling. Whether you want to document the "as-is" state of your operations for quality or certification reasons or design the "to-be" in terms of continuous improvement in your transformation program, ARIS is the best choice for establishing a single source of truth regarding all process excellence topics in your organization. It is for any organization looking to digitally transform their business, increase operational excellence and customer experience and ensure compliance in execution. ARIS helps you to make the most out of your processes with Process Mining, Risk & Compliance Management, RPA and much more.

What makes the difference?

  • The most comprehensive platform for process excellence in the market
  • Easy to use
  • Covers business & IT architecture from all angles
  • Full flexibility and >100 diagram types
  • Customer-driven development based on best practices
  • Strong partner ecosystem

ARIS is the market-leading solution for any organization and ideally suited to digitally transform the organization, increase operational excellence and customer experience and ensure compliance in execution.

Software AG

Pega Platform provides flexible business process management with a focus on rapid application development and automation through a low-code approach, enhancing efficiency across sectors.

Pega Platform is renowned for its ability to streamline operations with robust automation features, including robotic process automation and decision-making capabilities. Its intuitive interface and workflow management contribute to a reputation for enhancing business processes. Although users face challenges with integration limitations and high licensing costs, they benefit from rapid deployment and efficient process adaptations. The unified architecture reduces complexity, while case management and integration services support digital transformations in sectors such as banking, insurance, and healthcare.

What are the key features of Pega Platform?
  • Low-Code Development: Facilitates rapid application development with minimal coding.
  • Case Management: Efficiently manages complex workflows and cases.
  • Integration Services: Offers seamless connectivity with diverse systems.
  • Robotic Process Automation: Automates repetitive tasks for increased productivity.
  • Decision-Making Capabilities: Enhances process accuracy with advanced decision tools.
  • Intuitive Interface: Simplifies user interaction and workflow management.
What benefits and ROI should users expect?
  • Enhanced Efficiency: Streamlines operations, reducing time and resource usage.
  • Quick Deployment: Facilitates rapid implementation and adaptability.
  • Improved Customer Experience: Integrates seamlessly with customer service solutions.
  • Increased Flexibility: Adapts to changing business requirements effectively.

In industries like insurance, banking, healthcare, and government, Pega Platform is implemented to automate diverse workflows, supporting initiatives from claims processing to customer onboarding. Enterprises use Pega for case management and digital transformations, valuing its out-of-the-box integrations and real-time reporting capabilities to boost operational automation and enhance customer experiences.

Pega
 

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.
The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
Buyer's Guide
ARIS BPA vs. Pega Platform
September 2025
Free Report: ARIS BPA vs. Pega Platform
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