ARIS BPA vs Hyland OnBase comparison

Software AG and Hyland are both solutions in the Business Process Management (BPM) category. Software AG is ranked #11 with an average rating of 7.8, while Hyland is ranked #14 with an average rating of 8.0. Software AG holds a 2.7% mindshare in BPM, compared to Hyland’s 1.2% mindshare. Additionally, 89% of Software AG users are willing to recommend the solution, compared to 100% of Hyland users who would recommend it.

ARIS BPA

Read 69 ARIS BPA reviews

7,250 Views
4,785 Comparison Views

89% willing to recommend

Hyland OnBase

Read 15 Hyland OnBase reviews

6,334 Views
1,520 Comparison Views

100% willing to recommend

ARIS BPA

Hyland OnBase

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

ARIS BPA and Hyland OnBase offer enterprise solutions in business process management and content management. Users find ARIS BPA superior for comprehensive modeling, while Hyland OnBase is favored for stability and document management.

Features: ARIS BPA excels in process modeling, providing collaboration through a portal and extensive reporting options. It integrates complex data relations, making it valuable for enterprise architecture. Hyland OnBase focuses on content and document management with robust security, audit trails, and a low-code environment for process orchestration.

Room for Improvement: ARIS BPA needs an improved workflow engine and lower integration costs. Users also highlight its complexity and costly integration with other tools. Hyland OnBase could benefit from enhancing its user interface and offering better documentation and pricing adjustments to suit diverse regions.

Ease of Deployment and Customer Service: ARIS BPA offers flexible deployment options across hybrid, public, and private clouds. Customer service experiences vary, with noted delays in technical support. Hyland OnBase, mainly available on private cloud and on-premises, has positively rated customer service but could improve to meet evolving client needs.

Pricing and ROI: ARIS BPA is expensive with complex licensing, but large enterprises see worthwhile ROI in process transparency and operational resilience. Hyland OnBase's modular pricing, although costly, is considered justified by its functionalities, offering substantial ROI through enhanced quality and operational efficiencies.

To learn more, read our detailed ARIS BPA vs. Hyland OnBase Report (Updated: April 2026).

Buyer's Guide

ARIS BPA vs. Hyland OnBase

April 2026

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Helped 894,738 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ARIS BPA

Ranking in Business Process Management (BPM)

11th

Average Rating

8.4

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Business Process Design (6th)

Hyland OnBase

Ranking in Business Process Management (BPM)

14th

Average Rating

8.0

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

Enterprise Content Management (6th), Low-Code Development Platforms (14th)

Mindshare comparison

As of May 2026, in the Business Process Management (BPM) category, the mindshare of ARIS BPA is 2.7%, down from 5.1% compared to the previous year. The mindshare of Hyland OnBase is 1.2%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Mindshare Distribution
Product	Mindshare (%)
ARIS BPA	2.7%
Hyland OnBase	1.2%
Other	96.1%

Business Process Management (BPM)

Featured Reviews

BeenishMustafa

Consultant at KAFD DMC

Has improved process modeling and analysis while supporting integration with organizational data

The process design in ARIS BPA does help with our operational efficiency. What we are doing is object library management for various kinds of objects that we are using in ARIS BPA during our process modeling. We are using that to do a lot of analysis on how many times a system is being used in how many processes, who are the major stakeholders, and if we enhance one system, how is it going to impact other processes and integrated processes. This is helping us a lot. Everything related to ARIS BPA is helping us with regards to enhanced processes, strengthened controls, identifying risks, assessing process capabilities, and identifying where the gaps are and what kinds of activities within the processes are automated and manual. We are doing a lot of things with regards to the processes as it is at our heart. Processes are one thing and then we have different kinds of things which are related to it, such as SLAs, guidelines, and policy. We are identifying areas of improvement in other documents as well.

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Abdul_Jabbar

Senior Software Engineer at Infosys

Automated workflows have transformed document handling and support daily approvals and billing

The best features Hyland OnBase offers in my experience include being a robust storage solution that integrates well with the Epic solution, allows Unity Forms to be easy to create and use, and has Distribution Services for sending email notifications as reminders.Out of those features, the workflow engine has made the biggest difference for me because it is excellent for automating approval processes, and we use Hyland OnBase for legal requests, hardware requests, travel requests, corporate credit card requests, and file transfer requests. WorkView is an incredible module for gathering and displaying summary information, and we utilize it highly in our subsidiary to manage our legal contracts, their financial billing process, and their travel. We also use the Document Import Process coupled with Unity API for writing custom code to automate processes to send and receive data from other systems that are not yet API enabled. The impact of Hyland OnBase on our organization is that automating manual processes has had an incredible effect on our return on investment, and the man-hours saved by automating processes pays for the system, ranging from one to five hours. I measured the man-hours saved through the tracking of workflows and automation processes. Additionally, Hyland OnBase has allowed us to move away from moving paper around various departments, providing workflow management to keep approval inside the system and out of the email boxes, eliminating the need for paper storage, and saving storage costs with other vendors.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is the most flexible and embracing process modeling tool."

"The capability to integrate all information of the business and to generate simulations of processes. It can analyze the model of operations quickly."

"It has allowed us to promote the awareness of process management across our enterprise."

"It provides the discovery functionality, and you can have a simulation on top of it to get your design corrected to ensure that it is within the right state of parameters."

"This solution has helped us in terms of discovering business processes."

"The technical support is good."

"It has helped me get some ideas across more clearly to my colleagues."

"Competition has increased in the last few years and there are now clones of ARIS on the market but they don't go as deep as ARIS, so the ARIS product is still far ahead."

More ARIS BPA pros

"With Hyland OnBase, every document is unique, and access can be restricted and audited depending on user permission, allowing a company to take control of their information and be more productive."

"Integrating Hyland OnBase with our systems enabled us to automate document designs and templates, which was extremely helpful in the finance and banking industry."

"This solution is easy to implement and easy to use as long as you know what your business requirement are or the specifications are straightforward."

"The solution's most valuable features are integration and flexibility."

"I like the flexibility and its modular nature that allows us to create solutions that meet our business needs."

"It provided data security features, allowing restrictions on sensitive documents, such as who could view or modify them."

"A single platform with multiple capabilities to orchestrate processes, complex business rules and all types of business content."

"The most valuable features are that it's very secure and provides audit trails for our documents."

More Hyland OnBase pros

Cons

"The product is difficult to use for someone without prior knowledge of working with it. It requires a certain level of administration training."

"I believe the solutions BPM tools are not very good and need improvements."

"Simulation is one area that is a bit complex."

"Its governance tool and integration with ESB and execution engine can be improved. Their partner support can also be improved."

"One of the issues is, when you are defining databases, the way they use entities and relationship diagrams, the way we can define data, like data models, there is still a part they could improve."

"User interface (UI)."

"I had this decentralization mission where I had some friendly fights with the consultants of Software AG."

"When it looks like your ten-year-old has done something to present in grammar school, it is not the right thing to be showing at a high-level meeting."

More ARIS BPA cons

"We are struggling with duplicates and would like to have OCR functionality when using this solution."

"Software malfunctioning usually occurs when we receive documents from external sources."

"The application could potentially be more open-source, allowing integration with more solutions."

"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."

"Hyland OnBase can be improved because Report Services is an additional license and should be included with the base product."

"As the system grows in terms of number of modules, features, and functionality, options can be confusing and they can conflict with other options that you enable."

"Hyland OnBase could be improved in terms of service support response time."

"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."

More Hyland OnBase cons

Pricing and Cost Advice

"The product is expensive."

"The setup cost and pricing depend on the license (Modeler, Viewer, Administrator)."

"You will never get a fixed price for this product because they will go in and ask you what kind of environment would you like to set up? How many people will you work with? How big is your organization? Today, they have a fixed price to say, "Okay, just to start the business area, buy two licenses for modeling and eight people that can look into the product." They have this kind of fixed price. It's 50,000 Danish Krone. If you divided that by about six, then you get the pricing in dollars. Still, when you are going out, negotiate and find the right price. You will never get a fixed price: "It costs this and, if you take ten of these, seven of these and eight of these, and then it costs this." No, you negotiate every time."

"It is well worth the investment in the enterprise."

"Prices are high. However, they are worth it if the organization utilizes the tool to its full potential."

"It is on the higher side."

"ARIS BPA is too costly from a licensing perspective."

"ARIS is quite expensive."

More ARIS BPA pricing and cost advice

"OnBase is reasonably priced."

"The tool's price is high."

"The solution costs around $6,000 per month."

"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Manufacturing Company

10%

Computer Software Company

Comms Service Provider

Government

11%

Financial Services Firm

11%

Healthcare Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	32
Midsize Enterprise	9
Large Enterprise	47

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	3
Large Enterprise	13

Questions from the Community

What is your experience regarding pricing and costs for ARIS BPA?

It is a bit expensive regarding ARIS BPA. However, ARIS BPA does save a lot of effort because this is one tool which can be used for multiple purposes and the viewers have the capability to perform...

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What needs improvement with ARIS BPA?

We are not using any what-if scenario features in ARIS BPA. Currently, we are not using the performance monitoring and compliance checks features in ARIS BPA. We have plans to use them, but current...

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What is your primary use case for ARIS BPA?

ARIS BPA is being used for process modeling, and we are planning to upgrade and enhance it for process mining and other purposes. We are using it for everything. Currently, we are doing HRMS integr...

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What is your experience regarding pricing and costs for Hyland OnBase?

My experience with pricing, setup cost, and licensing is that it is very cost-effective and affordable.

See all answers

What needs improvement with Hyland OnBase?

Hyland OnBase could be improved in terms of service support response time. More timely updates to solution software support documentation also should be improved.

See all answers

What is your primary use case for Hyland OnBase?

Hyland OnBase is used across the entirety of the organization in a variety of different ways, and its primary use is as a document storage solution that is used in conjunction with other systems su...

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Comparisons

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Compared 5% of the time

ADONIS vs ARIS BPA

Compared 4% of the time

MEGA HOPEX vs ARIS BPA

Compared 4% of the time

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Compared 7% of the time

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Compared 6% of the time

SharePoint vs Hyland OnBase

Compared 6% of the time

Alfresco vs Hyland OnBase

Compared 6% of the time

OpenText Documentum Content Management vs Hyland OnBase

Compared 4% of the time

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Product Reports

Buyer's Guide

ARIS BPA

May 2026

Download ARIS BPA product report

Buyer's Guide

Hyland OnBase

May 2026

Download Hyland OnBase product report

Also Known As

ARIS, ARIS BPM

OnBase

Overview

ARIS BPA is a sophisticated tool for business process analysis and modeling, featuring robust capabilities in integration, reporting, and collaboration. It bridges strategy and execution, leveraging a centralized repository for enhanced governance and efficiency.

ARIS BPA provides a comprehensive platform for modeling and analyzing business processes. It includes features like SAP integration, semantic checks, and a unified repository that supports cross-functional collaboration. Despite having a high cost compared to competitors, ARIS BPA supports frameworks like CMMI and EFQM and is used for process improvement, enterprise architecture modeling, and digital management. Its flexibility and powerful API allow for diverse reporting and data integration, making it a key tool for bridging strategies with execution in complex environments. It requires improvements in interface design, scripting, and simplification of reporting capabilities, with training resources needed to address complexity.

What are the most important features of ARIS BPA?

Comprehensive Process Modeling: Enables detailed design and analysis of business processes.
Robust Integration: Provides integration capabilities with platforms like SAP.
Centralized Repository: Facilitates cross-functional collaboration and documentation.
Simulation and Reporting: Offers simulation features and diverse reporting capabilities.
Customization and API: Features customizable options and a powerful API for enhanced functionality.

What benefits should users consider in reviews?

Enhanced Efficiency: Bridges strategic objectives with operational execution.
Improved Visibility: Offers better governance and process transparency.
Collaboration Support: Centralized repository aids cross-team collaboration.
Integration Capability: Strong integration with existing systems to streamline workflows.
Flexibility: Adaptable to meet different operational requirements and needs.

In industries such as manufacturing, finance, and healthcare, companies utilize ARIS BPA for optimizing business processes, managing application landscapes, and ensuring compliance. It is a preferred tool for enterprise architecture modeling and process mining, supporting organizations in driving process efficiencies and maintaining high standards through frameworks like CMMI and EFQM. These capabilities allow for effective digital management and automation, positioning ARIS BPA as a valuable asset in transforming operational processes.

Software AG

Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.

Hyland

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital

Buyer's Guide

ARIS BPA vs. Hyland OnBase

April 2026

Free Report: ARIS BPA vs. Hyland OnBase

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