ARIS BPA vs Hyland OnBase comparison

Software AG and Hyland are both solutions in the Business Process Management (BPM) category. Software AG is ranked #12 with an average rating of 7.8, while Hyland is ranked #14 with an average rating of 8.0. Software AG holds a 2.6% mindshare in BPM, compared to Hyland’s 1.1% mindshare. Additionally, 89% of Software AG users are willing to recommend the solution, compared to 100% of Hyland users who would recommend it.

ARIS BPA

Read 69 ARIS BPA reviews

8,233 Views
5,598 Comparison Views

89% willing to recommend

Hyland OnBase

Read 16 Hyland OnBase reviews

7,332 Views
1,906 Comparison Views

100% willing to recommend

ARIS BPA

Hyland OnBase

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

ARIS BPA and Hyland OnBase offer enterprise solutions in business process management and content management. Users find ARIS BPA superior for comprehensive modeling, while Hyland OnBase is favored for stability and document management.

Features: ARIS BPA excels in process modeling, providing collaboration through a portal and extensive reporting options. It integrates complex data relations, making it valuable for enterprise architecture. Hyland OnBase focuses on content and document management with robust security, audit trails, and a low-code environment for process orchestration.

Room for Improvement: ARIS BPA needs an improved workflow engine and lower integration costs. Users also highlight its complexity and costly integration with other tools. Hyland OnBase could benefit from enhancing its user interface and offering better documentation and pricing adjustments to suit diverse regions.

Ease of Deployment and Customer Service: ARIS BPA offers flexible deployment options across hybrid, public, and private clouds. Customer service experiences vary, with noted delays in technical support. Hyland OnBase, mainly available on private cloud and on-premises, has positively rated customer service but could improve to meet evolving client needs.

Pricing and ROI: ARIS BPA is expensive with complex licensing, but large enterprises see worthwhile ROI in process transparency and operational resilience. Hyland OnBase's modular pricing, although costly, is considered justified by its functionalities, offering substantial ROI through enhanced quality and operational efficiencies.

To learn more, read our detailed ARIS BPA vs. Hyland OnBase Report (Updated: June 2026).

Buyer's Guide

ARIS BPA vs. Hyland OnBase

June 2026

Download the complete report

Helped 902,988 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

6.2

ARIS BPA varies in ROI timelines, enhancing process understanding and control but with hard-to-quantify financial impacts.

Sentiment score

5.3

Hyland OnBase boosts ROI by streamlining processes, reducing paper use, and enabling faster, secure digital document access.

No quotes available

For more quotes and insights, download the ARIS BPA report

I have seen a return on investment with Hyland OnBase because it provides a very reliable ECM platform for my organization, helps to remove the dependency on paper files and file folders, saves real estate costs, and facilitates the ability to work from anywhere.

Abdul_Jabbar

Senior Software Engineer at Infosys

I have been able to see a return on investment as the time for approvals has been reduced, and since they are centralized, everything is in one place.

reviewer2845779

Project Manager at a manufacturing company with 11-50 employees

For more quotes and insights, download the Hyland OnBase report

Customer Service

Sentiment score

6.7

ARIS BPA's support is praised for technical assistance and flexibility but could improve in responsiveness and communication.

Sentiment score

6.2

Hyland OnBase offers reliable 24/7 support, though quality varies by partner; some users find premium support and integration beneficial.

I would give ten points to the technical support from Software AG for ARIS BPA product, from zero to ten, with ten being the best.

BeenishMustafa

Consultant at KAFD DMC

The consultants are fine, however, reliance on single experts for modules can be risky.

reviewer2625741

Consultant at a financial services firm with 10,001+ employees

For more quotes and insights, download the ARIS BPA report

Our vendor relationship facilitated integration with our system and offered additional service beyond the Hyland OnBase product.

reviewer2560407

Program Manager at a financial services firm with 11-50 employees

I would describe the customer service and technical support of Hyland OnBase as being based on the partner that is used.

reviewer2845779

Project Manager at a manufacturing company with 11-50 employees

I find technical support from Hyland to be good.

reviewer1981395

Product owner at a computer software company with 10,001+ employees

For more quotes and insights, download the Hyland OnBase report

Scalability Issues

Sentiment score

7.6

ARIS BPA is scalable for small to large enterprises, offering flexibility, modular features, and easy licensing for process management expansion.

Sentiment score

6.9

Hyland OnBase excels in scalability and integration, supporting large enterprises despite high initial setup costs, potentially reduced by cloud services.

For user scalability, it is a matter of licenses, while functional scalability is supported and easy to implement.

reviewer2625741

Consultant at a financial services firm with 10,001+ employees

ARIS BPA has high scalability and wide scalability for any enterprise or organization.

Sherif Allam

Enterprise Architect at Ministry of Communications and Information Technology (MCIT), Egypt

For more quotes and insights, download the ARIS BPA report

Transitioning to cloud-based services may reduce these costs in the future.

reviewer1981395

Product owner at a computer software company with 10,001+ employees

For more quotes and insights, download the Hyland OnBase report

Stability Issues

Sentiment score

7.2

ARIS BPA is generally stable, with minor issues primarily in large environments, but responsive support enhances stability perception.

Sentiment score

8.3

Hyland OnBase is highly rated for its scalability, stability, reliability, and low maintenance, resembling a Windows application.

The stability of ARIS BPM is quite strong, rated eight out of ten.

reviewer2625741

Consultant at a financial services firm with 10,001+ employees

We do experience a lot of glitches with ARIS BPA.

BeenishMustafa

Consultant at KAFD DMC

For more quotes and insights, download the ARIS BPA report

Hyland OnBase was a stable solution that worked effectively for us.

reviewer2560407

Program Manager at a financial services firm with 11-50 employees

For more quotes and insights, download the Hyland OnBase report

Room For Improvement

ARIS BPA needs better integration, user interface, scripting, documentation, training, pricing, and simplicity for wider accessibility.

Hyland OnBase requires user interface and pricing improvements, better training, migration processes, support response, and enhanced AI features.

Software AG should focus on developing AI models for ARIS BPA on-premises, particularly in user interfaces, as well as creating predefined business processes for common areas such as HR and finance.

Tamer Eldamanhouri

Software Engineering & Manager at Arab Infromation Management Services

Software AG could improve this by making the database more open.

reviewer2625741

Consultant at a financial services firm with 10,001+ employees

ARIS BPA needs to be more accurate when generating documents.

Sherif Allam

Enterprise Architect at Ministry of Communications and Information Technology (MCIT), Egypt

For more quotes and insights, download the ARIS BPA report

The application could potentially be more open-source, allowing integration with more solutions.

reviewer2560407

Program Manager at a financial services firm with 11-50 employees

Hyland is working on a new platform (HXP) to integrate features from all products, addressing some concerns.

reviewer1981395

Product owner at a computer software company with 10,001+ employees

The experience with the platform's learning curve is quite steep, especially for less technical staff.

reviewer2845779

Project Manager at a manufacturing company with 11-50 employees

For more quotes and insights, download the Hyland OnBase report

Setup Cost

ARIS BPA pricing is high but valued by large enterprises; smaller firms may find costs prohibitive due to complex licensing.

Hyland OnBase offers modular pricing with varying licenses, potentially expensive in Latin America, but enterprise licenses enhance scalability.

ARIS BPA does save a lot of effort because this is one tool which can be used for multiple purposes and the viewers have the capability to perform different kinds of analysis, extract reports, and see processes.

BeenishMustafa

Consultant at KAFD DMC

For more quotes and insights, download the ARIS BPA report

We also paid for workflow licenses, which allowed up to 250 concurrent users.

reviewer2560407

Program Manager at a financial services firm with 11-50 employees

I find pricing to be on the higher side due to its monolithic architecture.

reviewer1981395

Product owner at a computer software company with 10,001+ employees

My experience with pricing, setup cost, and licensing is that it is very cost-effective and affordable.

Abdul_Jabbar

Senior Software Engineer at Infosys

For more quotes and insights, download the Hyland OnBase report

Valuable Features

ARIS BPA offers powerful modeling, customization, and collaboration tools, integrating SAP and databases, ensuring strategic alignment and governance.

Hyland OnBase optimizes business processes with workflow automation, storage, security, integration, and user-friendly interface for improved efficiency.

ARIS BPA is a tool to build models and frameworks for organizations or reengineer business processes from both functional and business perspectives.

Tamer Eldamanhouri

Software Engineering & Manager at Arab Infromation Management Services

Everything related to ARIS BPA is helping us with regards to enhanced processes, strengthened controls, identifying risks, assessing process capabilities, and identifying where the gaps are and what kinds of activities within the processes are automated and manual.

BeenishMustafa

Consultant at KAFD DMC

The maintenance capabilities of ARIS BPM and the strong underlying database are particularly valuable.

reviewer2625741

Consultant at a financial services firm with 10,001+ employees

For more quotes and insights, download the ARIS BPA report

It provided data security features, allowing restrictions on sensitive documents, such as who could view or modify them.

reviewer2560407

Program Manager at a financial services firm with 11-50 employees

The workflow engine has made the biggest difference for me because it is excellent for automating approval processes.

Abdul_Jabbar

Senior Software Engineer at Infosys

Hyland OnBase is valued for its security, especially for those in the finance domain who require data confidentiality.

reviewer1981395

Product owner at a computer software company with 10,001+ employees

For more quotes and insights, download the Hyland OnBase report

Categories and Ranking

ARIS BPA

Ranking in Business Process Management (BPM)

12th

Average Rating

8.4

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Business Process Design (6th)

Hyland OnBase

Ranking in Business Process Management (BPM)

14th

Average Rating

8.0

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

Enterprise Content Management (6th), Low-Code Development Platforms (15th)

Mindshare comparison

As of July 2026, in the Business Process Management (BPM) category, the mindshare of ARIS BPA is 2.6%, down from 4.8% compared to the previous year. The mindshare of Hyland OnBase is 1.1%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Mindshare Distribution
Product	Mindshare (%)
ARIS BPA	2.6%
Hyland OnBase	1.1%
Other	96.3%

Business Process Management (BPM)

Featured Reviews

BeenishMustafa

Consultant at KAFD DMC

Has improved process modeling and analysis while supporting integration with organizational data

The process design in ARIS BPA does help with our operational efficiency. What we are doing is object library management for various kinds of objects that we are using in ARIS BPA during our process modeling. We are using that to do a lot of analysis on how many times a system is being used in how many processes, who are the major stakeholders, and if we enhance one system, how is it going to impact other processes and integrated processes. This is helping us a lot. Everything related to ARIS BPA is helping us with regards to enhanced processes, strengthened controls, identifying risks, assessing process capabilities, and identifying where the gaps are and what kinds of activities within the processes are automated and manual. We are doing a lot of things with regards to the processes as it is at our heart. Processes are one thing and then we have different kinds of things which are related to it, such as SLAs, guidelines, and policy. We are identifying areas of improvement in other documents as well.

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Abdul_Jabbar

Senior Software Engineer at Infosys

Automated workflows have transformed document handling and support daily approvals and billing

The best features Hyland OnBase offers in my experience include being a robust storage solution that integrates well with the Epic solution, allows Unity Forms to be easy to create and use, and has Distribution Services for sending email notifications as reminders.Out of those features, the workflow engine has made the biggest difference for me because it is excellent for automating approval processes, and we use Hyland OnBase for legal requests, hardware requests, travel requests, corporate credit card requests, and file transfer requests. WorkView is an incredible module for gathering and displaying summary information, and we utilize it highly in our subsidiary to manage our legal contracts, their financial billing process, and their travel. We also use the Document Import Process coupled with Unity API for writing custom code to automate processes to send and receive data from other systems that are not yet API enabled. The impact of Hyland OnBase on our organization is that automating manual processes has had an incredible effect on our return on investment, and the man-hours saved by automating processes pays for the system, ranging from one to five hours. I measured the man-hours saved through the tracking of workflows and automation processes. Additionally, Hyland OnBase has allowed us to move away from moving paper around various departments, providing workflow management to keep approval inside the system and out of the email boxes, eliminating the need for paper storage, and saving storage costs with other vendors.

Read full review

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Manufacturing Company

10%

Computer Software Company

Construction Company

Financial Services Firm

11%

Government

11%

Computer Software Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	32
Midsize Enterprise	9
Large Enterprise	47

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	3
Large Enterprise	13

Questions from the Community

What is your experience regarding pricing and costs for ARIS BPA?

It is a bit expensive regarding ARIS BPA. However, ARIS BPA does save a lot of effort because this is one tool which can be used for multiple purposes and the viewers have the capability to perform...

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What needs improvement with ARIS BPA?

We are not using any what-if scenario features in ARIS BPA. Currently, we are not using the performance monitoring and compliance checks features in ARIS BPA. We have plans to use them, but current...

See all answers

What is your primary use case for ARIS BPA?

ARIS BPA is being used for process modeling, and we are planning to upgrade and enhance it for process mining and other purposes. We are using it for everything. Currently, we are doing HRMS integr...

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What is your experience regarding pricing and costs for Hyland OnBase?

The main factors that influenced my decision to choose Hyland OnBase over other options available on the market were the cost compared to others and the high document-handling capacity that Hyland ...

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What needs improvement with Hyland OnBase?

I believe Hyland OnBase could improve by making its user interface more user-friendly.I am referring to the learning curve, and I can tell you that the experience with the platform's learning curve...

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What is your primary use case for Hyland OnBase?

Hyland OnBase serves as the primary document management solution for all of my company's documents.A concrete example of how I use Hyland OnBase for document management within my organization is th...

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Compared 6% of the time

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Compared 6% of the time

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Compared 5% of the time

Laserfiche vs Hyland OnBase

Compared 3% of the time

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Product Reports

Buyer's Guide

ARIS BPA

June 2026

Download ARIS BPA product report

Buyer's Guide

Hyland OnBase

June 2026

Download Hyland OnBase product report

Also Known As

ARIS, ARIS BPM

OnBase

Overview

ARIS BPA is a sophisticated tool for business process analysis and modeling, featuring robust capabilities in integration, reporting, and collaboration. It bridges strategy and execution, leveraging a centralized repository for enhanced governance and efficiency.

ARIS BPA provides a comprehensive platform for modeling and analyzing business processes. It includes features like SAP integration, semantic checks, and a unified repository that supports cross-functional collaboration. Despite having a high cost compared to competitors, ARIS BPA supports frameworks like CMMI and EFQM and is used for process improvement, enterprise architecture modeling, and digital management. Its flexibility and powerful API allow for diverse reporting and data integration, making it a key tool for bridging strategies with execution in complex environments. It requires improvements in interface design, scripting, and simplification of reporting capabilities, with training resources needed to address complexity.

What are the most important features of ARIS BPA?

Comprehensive Process Modeling: Enables detailed design and analysis of business processes.
Robust Integration: Provides integration capabilities with platforms like SAP.
Centralized Repository: Facilitates cross-functional collaboration and documentation.
Simulation and Reporting: Offers simulation features and diverse reporting capabilities.
Customization and API: Features customizable options and a powerful API for enhanced functionality.

What benefits should users consider in reviews?

Enhanced Efficiency: Bridges strategic objectives with operational execution.
Improved Visibility: Offers better governance and process transparency.
Collaboration Support: Centralized repository aids cross-team collaboration.
Integration Capability: Strong integration with existing systems to streamline workflows.
Flexibility: Adaptable to meet different operational requirements and needs.

In industries such as manufacturing, finance, and healthcare, companies utilize ARIS BPA for optimizing business processes, managing application landscapes, and ensuring compliance. It is a preferred tool for enterprise architecture modeling and process mining, supporting organizations in driving process efficiencies and maintaining high standards through frameworks like CMMI and EFQM. These capabilities allow for effective digital management and automation, positioning ARIS BPA as a valuable asset in transforming operational processes.

Software AG

Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.

Hyland

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital

Buyer's Guide

ARIS BPA vs. Hyland OnBase

June 2026

Free Report: ARIS BPA vs. Hyland OnBase

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