ARIS BPA vs Hyland OnBase comparison

Software AG and Hyland are both solutions in the Business Process Management (BPM) category. Software AG is ranked #12 with an average rating of 7.7, while Hyland is ranked #14 with an average rating of 7.6. Software AG holds a 2.7% mindshare in BPM, compared to Hyland’s 1.3% mindshare. Additionally, 89% of Software AG users are willing to recommend the solution, compared to 100% of Hyland users who would recommend it.

ARIS BPA

Read 69 ARIS BPA reviews

5,701 Views
3,706 Comparison Views

89% willing to recommend

Hyland OnBase

Read 17 Hyland OnBase reviews

5,162 Views
1,187 Comparison Views

100% willing to recommend

ARIS BPA

Hyland OnBase

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

ARIS BPA and Hyland OnBase offer enterprise solutions in business process management and content management. Users find ARIS BPA superior for comprehensive modeling, while Hyland OnBase is favored for stability and document management.

Features: ARIS BPA excels in process modeling, providing collaboration through a portal and extensive reporting options. It integrates complex data relations, making it valuable for enterprise architecture. Hyland OnBase focuses on content and document management with robust security, audit trails, and a low-code environment for process orchestration.

Room for Improvement: ARIS BPA needs an improved workflow engine and lower integration costs. Users also highlight its complexity and costly integration with other tools. Hyland OnBase could benefit from enhancing its user interface and offering better documentation and pricing adjustments to suit diverse regions.

Ease of Deployment and Customer Service: ARIS BPA offers flexible deployment options across hybrid, public, and private clouds. Customer service experiences vary, with noted delays in technical support. Hyland OnBase, mainly available on private cloud and on-premises, has positively rated customer service but could improve to meet evolving client needs.

Pricing and ROI: ARIS BPA is expensive with complex licensing, but large enterprises see worthwhile ROI in process transparency and operational resilience. Hyland OnBase's modular pricing, although costly, is considered justified by its functionalities, offering substantial ROI through enhanced quality and operational efficiencies.

To learn more, read our detailed ARIS BPA vs. Hyland OnBase Report (Updated: March 2026).

Buyer's Guide

ARIS BPA vs. Hyland OnBase

March 2026

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Helped 885,311 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ARIS BPA

Ranking in Business Process Management (BPM)

12th

Average Rating

8.4

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Business Process Design (7th)

Hyland OnBase

Ranking in Business Process Management (BPM)

14th

Average Rating

8.2

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

Enterprise Content Management (6th), Low-Code Development Platforms (15th)

Mindshare comparison

As of March 2026, in the Business Process Management (BPM) category, the mindshare of ARIS BPA is 2.7%, down from 5.3% compared to the previous year. The mindshare of Hyland OnBase is 1.3%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Mindshare Distribution
Product	Mindshare (%)
ARIS BPA	2.7%
Hyland OnBase	1.3%
Other	96.0%

Business Process Management (BPM)

Featured Reviews

BeenishMustafa

Consultant at KAFD DMC

Has improved process modeling and analysis while supporting integration with organizational data

The process design in ARIS BPA does help with our operational efficiency. What we are doing is object library management for various kinds of objects that we are using in ARIS BPA during our process modeling. We are using that to do a lot of analysis on how many times a system is being used in how many processes, who are the major stakeholders, and if we enhance one system, how is it going to impact other processes and integrated processes. This is helping us a lot. Everything related to ARIS BPA is helping us with regards to enhanced processes, strengthened controls, identifying risks, assessing process capabilities, and identifying where the gaps are and what kinds of activities within the processes are automated and manual. We are doing a lot of things with regards to the processes as it is at our heart. Processes are one thing and then we have different kinds of things which are related to it, such as SLAs, guidelines, and policy. We are identifying areas of improvement in other documents as well.

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Arjurn Dakash

Project Manager at Deloitte

Workflow automation has transformed case management and reduced errors across our processes

Hyland OnBase is a great tool for document storage and retrieval, automating business processes using workflow, and building applications in WorkView. It saves a lot of time, reduces human errors, and is very cost-effective. Hyland OnBase has drastically improved our business processes and made everyone's jobs easier. Hyland OnBase is a fantastic system that does a lot for my organization. We use it for indexing and storing documents as the main reason we use Hyland OnBase, but it also has many features that we use every day. Workflows are the most common way that our employees interact with Hyland OnBase. We also ingest thousands of documents every day, and with our continued rate of growth, we do not see Hyland OnBase having any trouble handling the added traffic. It is very scalable. The best features Hyland OnBase offers include workflows, document retention and security, document ingesting and indexing, and document retrieval and storage. The user-friendly interface makes it very easy to use and provides a smooth learning curve for new users. Workflow is used to quickly and easily configure and improve business processes. We also have automation through workflow, which saves time and cost. Reporting dashboards allow us to create useful reports to keep personnel informed, making data-driven decisions easier. While we have grown a lot over the past five years, Hyland OnBase has allowed us to maintain our existing workflows rather than hiring additional employees, requiring fewer employees thanks to Hyland OnBase. Since Hyland OnBase is our central repository for all documents, our documents are more secure, allow greater work flexibility, especially for remote work, are more easily accessible, and are smarter. It has changed the way we as a company work. Through workflow automation, we have been able to save a lot of time, with forty to fifty-five percent of time being saved currently.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I like everything about ARIS BPA. I've used it for a long time and it's a fantastic tool. There is a list of things ARIS has that other solutions do not have."

"ARIS BPA provides very good visibility and control of processes because we have a concurrent license system. As a result, every person in our company and group is able to look at the published processes."

"It is a well-featured, functional product."

"From an architectural point of view, when you're looking at the business area, you can find all the information you have to use as an architect."

"ARIS has a good collaboration function. You create a portal where any authorized users can work on the models. There are simple flows for making and approving changes."

"We also have relationships specified with our IT systems and our organizational chart. That makes it possible to analyze things from the systems point of view and regarding the organizational part of the company. It all comes together in one tool and that is what gives us the most value at the moment."

"ARIS BPA covers many or all blueprints and functions that I need."

"The most valuable features of ARIS BPA are the centralized repository and the automatic rendering of diagrams."

More ARIS BPA pros

"I like the cloud and its integrability."

"The solution's most valuable features are integration and flexibility."

"Hyland OnBase has positively impacted my organization by improving claims payment time by 82% for emergency room claims, and since additions can be made to our Hyland OnBase process, the return on investment can grow with each addition of a new process."

"Hyland OnBase is valued for its security, especially for those in the finance domain who require data confidentiality."

"The impact of Hyland OnBase on our organization is that automating manual processes has had an incredible effect on our return on investment, and the man-hours saved by automating processes pays for the system, ranging from one to five hours."

"The most valuable features are that it's very secure and provides audit trails for our documents."

"Hyland OnBase has drastically improved our business processes and made everyone's jobs easier."

"This solution is easy to implement and easy to use as long as you know what your business requirement are or the specifications are straightforward."

More Hyland OnBase pros

Cons

"Aris BPA is very complex and very difficult to start learning and onboarding."

"We do experience a lot of glitches with ARIS BPA. In the past one year we have seen issues and the ARIS administrator has raised tickets with Software AG regarding these issues."

"The user experience's usability (in general) should be improved as the tool is updated."

"It would be helpful if ARIS BPA could have a simple database to get the extract of various attributes."

"Also, ARIS can be very hard and costly to integrate with other tools, as there is no programming API or web services exposed, except from the integrated report API which is targeted to be used for creating reports from the ARIS database."

"Displaying role allocation matrix models in ARIS Connect needs improvement."

"I find it difficult to access the database as I want with direct querying."

"The integration between ARIS, webMethods, and project versions needs improvement."

More ARIS BPA cons

"The application could potentially be more open-source, allowing integration with more solutions."

"I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial."

"We found the size of images to be a restriction, though this may have been due to the API used rather than the Hyland application."

"Hyland OnBase can be improved because Report Services is an additional license and should be included with the base product."

"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."

"The migration is a bit difficult in the tool."

"We are struggling with duplicates and would like to have OCR functionality when using this solution."

More Hyland OnBase cons

Pricing and Cost Advice

"The product is inexpensive."

"Prices are high. However, they are worth it if the organization utilizes the tool to its full potential."

"It is on the higher side."

"The price could be better."

"Pricing is a bit on the higher side."

"The solution has a fair price for the value it delivers."

"If you can afford it, it's the best so far."

"It is well worth the investment in the enterprise."

More ARIS BPA pricing and cost advice

"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."

"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"OnBase is reasonably priced."

"The solution costs around $6,000 per month."

"The tool's price is high."

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Manufacturing Company

10%

Computer Software Company

Government

11%

Financial Services Firm

10%

Computer Software Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	32
Midsize Enterprise	9
Large Enterprise	47

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	3
Large Enterprise	13

Questions from the Community

What is your experience regarding pricing and costs for ARIS BPA?

It is a bit expensive regarding ARIS BPA. However, ARIS BPA does save a lot of effort because this is one tool which can be used for multiple purposes and the viewers have the capability to perform...

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What needs improvement with ARIS BPA?

We are not using any what-if scenario features in ARIS BPA. Currently, we are not using the performance monitoring and compliance checks features in ARIS BPA. We have plans to use them, but current...

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What is your primary use case for ARIS BPA?

ARIS BPA is being used for process modeling, and we are planning to upgrade and enhance it for process mining and other purposes. We are using it for everything. Currently, we are doing HRMS integr...

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What is your experience regarding pricing and costs for Hyland OnBase?

My experience with pricing, setup cost, and licensing is that it is very cost-effective and affordable.

See all answers

What needs improvement with Hyland OnBase?

Hyland OnBase could be improved in terms of service support response time. More timely updates to solution software support documentation also should be improved.

See all answers

What is your primary use case for Hyland OnBase?

Hyland OnBase is used across the entirety of the organization in a variety of different ways, and its primary use is as a document storage solution that is used in conjunction with other systems su...

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Compared 6% of the time

ADONIS vs ARIS BPA

Compared 5% of the time

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Compared 9% of the time

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Compared 7% of the time

Alfresco vs Hyland OnBase

Compared 6% of the time

SharePoint vs Hyland OnBase

Compared 6% of the time

OpenText Documentum Content Management vs Hyland OnBase

Compared 5% of the time

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Product Reports

Buyer's Guide

ARIS BPA

March 2026

Download ARIS BPA product report

Buyer's Guide

Hyland OnBase

March 2026

Download Hyland OnBase product report

Also Known As

ARIS, ARIS BPM

OnBase

Overview

ARIS is the market-leading solution for professional business process management and modeling. Whether you want to document the "as-is" state of your operations for quality or certification reasons or design the "to-be" in terms of continuous improvement in your transformation program, ARIS is the best choice for establishing a single source of truth regarding all process excellence topics in your organization. It is for any organization looking to digitally transform their business, increase operational excellence and customer experience and ensure compliance in execution. ARIS helps you to make the most out of your processes with Process Mining, Risk & Compliance Management, RPA and much more.

What makes the difference?

The most comprehensive platform for process excellence in the market
Easy to use
Covers business & IT architecture from all angles
Full flexibility and >100 diagram types
Customer-driven development based on best practices
Strong partner ecosystem

ARIS is the market-leading solution for any organization and ideally suited to digitally transform the organization, increase operational excellence and customer experience and ensure compliance in execution.

Software AG

Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.

Hyland

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital

Buyer's Guide

ARIS BPA vs. Hyland OnBase

March 2026

Free Report: ARIS BPA vs. Hyland OnBase

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