We performed a comparison between ARIS Architect and Designer and iServer based on real PeerSpot user reviews.
Find out in this report how the two Business Process Design solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."One of the most valuable features is how user-friendly ARIS is, compared to other BPM tools. This tool has very diverse types of assets available. ARIS also has a lot of customizable options, different model types, object types, a number of attributes, and a lot of customization is possible. In comparison, Signavio is very limited in terms of model types and object types. So these customizations ARIS offers are really valuable to any client who wants to create a BPM repository."
"We use the product for modeling, conducting process checks, doing process flow, running, and analyzing the report."
"The user interface is easy to work with."
"The most important feature is ARIS's ability to turn a process design into data to analyze anything you want. For example, we have some analysis reports in ARIS that can guide us when we want to change a system. It shows us how this change will affect all of the organization's processes."
"The support team is very responsive."
"It's really fast. It's much faster compared to Enterprise Architect."
"Integrating the Microsoft documents to the product and visualization matrix where we can see the end-to-end relationship of the network is of great importance to our company."
"The most valuable features of iServer are the integration with Microsoft Office and the interface is similar to Microsoft applications making them easy to use."
"The solution has wide use within Microsoft products. The integration with Microsoft products, and, in particular, Microsoft Office, is great."
"Tech support is very responsive. They solved issues within a prompt response time."
"We like the governance."
"It has helped having data lineage in the business cluster, which is used as control artifacts."
"The product has a valuable customized model."
"This is a flexible tool compared to some other solutions."
"This product could be improved by lowering the licensing cost. More organizations could use ARIS if they slashed the licensing costs even a little bit."
"We face problems when the product's capacity is increased."
"The product is not flexible."
"You can have a collaboration feature, but it's necessary to have ARIS Connect which is a separate, costly product."
"The support team takes a long time to respond to our queries."
"The simulation part still has some way to go. It's a good feature, and it's something that other vendors don't have right now, but it can still be improved. Some features are needed in ARIS Architect, so advanced users can do things through drag-and-drop functionality."
"The performance is slow, which is something that should be improved."
"It definitely needs help to improve the visual aspect of the solution."
"The migration tool needs to be included in the main package, and not as a separate license."
"There are other solutions out there that have a better user interface."
"Enhancing integration options with ERP or ITSM-related solutions for triggering automated requests for process definitions, changes, and tracking them in the iServer."
"We could allocate permissions to use only specific components to the users rather than the entire instance."
"More visualization techniques and ways to report the data might be helpful."
"It runs relatively slowly."
ARIS Architect and Designer is ranked 19th in Business Process Design with 6 reviews while iServer is ranked 13th in Business Process Design with 15 reviews. ARIS Architect and Designer is rated 7.6, while iServer is rated 7.2. The top reviewer of ARIS Architect and Designer writes "The solution is stable and has a responsive support team, but it is not flexible, and exporting data is difficult". On the other hand, the top reviewer of iServer writes "Enables flexible parameters for any process model and has a valuable document management feature ". ARIS Architect and Designer is most compared with ARIS Cloud, Sparx Systems Enterprise Architect and erwin Data Modeler by Quest, whereas iServer is most compared with LeanIX, Sparx Systems Enterprise Architect, Visio, ARIS BPA and MEGA HOPEX. See our ARIS Architect and Designer vs. iServer report.
See our list of best Business Process Design vendors.
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