We performed a comparison between ARIS Architect and Designer and MEGA HOPEX based on real PeerSpot user reviews.
Find out in this report how the two Business Process Design solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"We use the product for modeling, conducting process checks, doing process flow, running, and analyzing the report."
"It's really fast. It's much faster compared to Enterprise Architect."
"The most important feature is ARIS's ability to turn a process design into data to analyze anything you want. For example, we have some analysis reports in ARIS that can guide us when we want to change a system. It shows us how this change will affect all of the organization's processes."
"The support team is very responsive."
"One of the most valuable features is how user-friendly ARIS is, compared to other BPM tools. This tool has very diverse types of assets available. ARIS also has a lot of customizable options, different model types, object types, a number of attributes, and a lot of customization is possible. In comparison, Signavio is very limited in terms of model types and object types. So these customizations ARIS offers are really valuable to any client who wants to create a BPM repository."
"The user interface is easy to work with."
"We use the portfolio management feature heavily."
"It is very interactive."
"What I find the most valuable is the process workflow. It is really good."
"Customer support is fantastic. They are very helpful whenever we get on the line with the support team."
"You do not need to be a professional of enterprise modeling to contribute to the enrichment and improvement of the enterprise repository."
"HOPEX has a panel that offers various views. I think that is very good. MEGA has an app for integrating with a lot of apps. We help our clients integrate HOPEX with a different product like Apple Gateway, for example. I've been with the company for 15 years, and we connect with everything. Our clientele includes almost all of the banks in Mexico."
"The solution itself was easy to use."
"We have many use cases for this solution but the feature I have found most valuable is the IT Portfolio Management module."
"We face problems when the product's capacity is increased."
"You can have a collaboration feature, but it's necessary to have ARIS Connect which is a separate, costly product."
"This product could be improved by lowering the licensing cost. More organizations could use ARIS if they slashed the licensing costs even a little bit."
"The support team takes a long time to respond to our queries."
"The product is not flexible."
"The simulation part still has some way to go. It's a good feature, and it's something that other vendors don't have right now, but it can still be improved. Some features are needed in ARIS Architect, so advanced users can do things through drag-and-drop functionality."
"Standardization is lacking. The Operational Risk Function will be more effective if it at a default level follows established Basel standards for Loss categorization, Risk Assessments, Risk Event categorization, etc."
"MEGA HOPEX's initial setup could be easier. The newer version is better but they still need to improve the process. The deployment took approximately four to eight hours."
"I cannot recall coming across any missing features."
"It has a data domain where we load our data objects onto the tool but doesn't provide data governance capabilities such as cleansing or validating data."
"I would like to see more regular updates released."
"The product must improve integration with other tools."
"We have a very close relationship with MEGA representatives in Mexico, and we ask them why they don't offer impact analysis. For example, we have a server in the center and provide the client a view of what's in the peripheral area, like one cluster, application, process area, and services. We want to offer our clients that level of visibility with HOPEX."
"It would be great if this solution could integrate with other tools such as ITSM (ServiceNow) or CMDB."
ARIS Architect and Designer is ranked 19th in Business Process Design with 6 reviews while MEGA HOPEX is ranked 8th in Business Process Design with 36 reviews. ARIS Architect and Designer is rated 7.6, while MEGA HOPEX is rated 7.8. The top reviewer of ARIS Architect and Designer writes "The solution is stable and has a responsive support team, but it is not flexible, and exporting data is difficult". On the other hand, the top reviewer of MEGA HOPEX writes "Easy to use and robust with good features". ARIS Architect and Designer is most compared with ARIS Cloud, Sparx Systems Enterprise Architect and erwin Data Modeler by Quest, whereas MEGA HOPEX is most compared with Sparx Systems Enterprise Architect, LeanIX, ARIS BPA, Avolution ABACUS and Visio. See our ARIS Architect and Designer vs. MEGA HOPEX report.
See our list of best Business Process Design vendors.
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