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ARIS Architect and Designer vs SAP Signavio Process Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ARIS Architect and Designer
Ranking in Business Process Design
16th
Average Rating
7.8
Reviews Sentiment
5.9
Number of Reviews
9
Ranking in other categories
No ranking in other categories
SAP Signavio Process Manager
Ranking in Business Process Design
5th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
60
Ranking in other categories
Business Process Management (BPM) (8th)
 

Mindshare comparison

As of May 2025, in the Business Process Design category, the mindshare of ARIS Architect and Designer is 0.8%, down from 0.9% compared to the previous year. The mindshare of SAP Signavio Process Manager is 9.2%, up from 8.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design
 

Featured Reviews

Angie Ibrahim Eissa - PeerSpot reviewer
Utilizing advanced features to optimize and improve process modeling capabilities
ARIS Architect and Designer needs to improve its cloud version reliability, as I experienced data corruption that reverted diagrams to earlier versions. This issue, especially with large-scale diagrams, led to significant inconvenience due to the lack of partial data restoration capability. Additionally, an academic license would be beneficial to accommodate educational purposes.
Cirvesh-Daga - PeerSpot reviewer
Good visual representation for modelling and business process mapping but room for improvement in reporting functionalities
There is room for improvement in analytics. People don't realize it, but the world has changed in the last six to eight months. Customers want to see AI like ChatGPT and ML capabilities in all aspects of business processes and reporting. That would be my recommendation for any OEM in this value chain. Reporting could definitely be improved. I would like to see new features in analytics. I like that they analyze the process and give it to me visually, but I'd like the option to use DPMM instead of just DPC. I'd also like the option to have the process map laid out top to bottom instead of horizontally. Especially a choice between DPMN and EPC as a format. Because there are some people who are very comfortable with the EPC notation. The process is very clearly event-driven. There's an event, there's an action. It's very simple to understand. BPMN, which is the most popular business process notation, generally tends to have multiple frames. Actually, in multiple swimlanes rather. And those frames could each represent a particular kind of entity. Maybe it's an action, maybe it's an actor, maybe it's an event. So there are two different ways of notation. I just like Signavio to give us the ability to choose that notation. Because some companies use BPMN and some use the EPC. And then, if the minute you make that change, I'd like them to give us the flexibility of having an already plotted or vertically plotted option. Moreover, I would like to see improvement in the visual part. It's the piece that needs improvement. Currently, you can plot the diagram horizontally or vertically. However, I'd like the option to change the way the diagram is created, like switching between different notations.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The user interface is easy to work with."
"The most important feature is ARIS's ability to turn a process design into data to analyze anything you want. For example, we have some analysis reports in ARIS that can guide us when we want to change a system. It shows us how this change will affect all of the organization's processes."
"We use the product for modeling, conducting process checks, doing process flow, running, and analyzing the report."
"The support team is very responsive."
"It is suitable for banks, insurance companies, public administration, etc. The method is very adaptable and can be applied independently of the business."
"One of the standout features for me is its synchronization to a publication server. It makes sharing diagrams and links with non-users easy."
"Its user interface is highly regarded, especially when compared with Visual Paradigm."
"It's really fast. It's much faster compared to Enterprise Architect."
"The most valuable feature for me is usability."
"This functionality ("invite anyone for feedback") has substantially increased visibility over work-in-progress when it comes to process modelling and overall process management and it decreased the time spent on giving and receiving feedback through emails and through sharing screenshots/.ppt files/Visio files etc."
"The reason we chose Signavio is it's a very robust industrial-grade business process modeling data tool, with data capture behind it, as well as a collaborative nature. A lot of it comes out of the box and requires less technology involvement. It can be run well by the business users. That's what we really like about it."
"The GUI is very easy to use, where you can sit together with your colleagues, discuss the process, and during these discussions you can build up the model."
"The most valuable feature for me is the collaboration point of view, where everybody has a single view, or source of truth, and everybody sees the same thing. Everyone can comment, contribute, and discuss the processes itself, which makes it easier to funnel down the most value adding comments and make the relevant changes to the processes. This leads to the next best iteration or version of your process."
"The Collaboration Hub is especially useful for collaborative tasks and ensuring transparency across teams."
"Process management/Process governance is what we think Signavio is very good at."
"In my opinion, the most valuable feature is the editor and its ease of use, and when people are looking at it, they can make comments about changes that need to be made."
 

Cons

"The customer service of ARIS Architect and Designer was disappointing. It took forty days to conclude that partial data restoration was not possible, and it was suggested that the data might have been accidentally deleted, despite evidence to the contrary."
"This product could be improved by lowering the licensing cost. More organizations could use ARIS if they slashed the licensing costs even a little bit."
"Sometimes, it's not easy to convince customers to use this methodology because it's a bit rigid."
"The simulation part still has some way to go. It's a good feature, and it's something that other vendors don't have right now, but it can still be improved. Some features are needed in ARIS Architect, so advanced users can do things through drag-and-drop functionality."
"We face problems when the product's capacity is increased."
"The product is not flexible."
"You can have a collaboration feature, but it's necessary to have ARIS Connect which is a separate, costly product."
"The support team takes a long time to respond to our queries."
"If you start from scratch then I think this product would be ideal, but if you already have something then it may or may not suit you."
"There are a few bugs when you use the Microsoft Surface Hub with the big screen."
"The reporting is too slow and there is a limit of 250 processes."
"SAP Signavio Process Manager's UI is not user-friendly. Its pricing is also high."
"Technical support has been somewhat challenging; there hasn't been much visibility on how to create a ticket or integrate with SAP."
"One of the most important points in Signavio that would be a great change would be the management of variants of the process."
"There is a need for more varied access packages. The access packages that I have used are not cheap enough. They also provide a complete set of tools that are not always used. Sometimes, you need more segregated things, e.g., Signavio includes functionality for a company that has not yet matured. Since there are no basic packages, the company must pay for a package that is not fully used. Typically, process management is started in a company of a certain maturity."
"Signavio Process Manager needs to have an integrated document management system to better work with processes that rely heavily on documents and document flows."
 

Pricing and Cost Advice

"The tool is a little bit expensive."
"The licenses are very costly. I've seen many people who are hesitant or not able to use ARIS Suite just because of the license cost. Even though they like all the functionalities and understand the value of everything ARIS provides, they aren't able to implement it."
"Many customers find the licensing configuration confusing. There are many different sub-details in the licensing, making it very difficult for us to understand what we are buying and what we are using with what."
"The product is expensive."
"SAP is always more expensive. The per-user cost is hard to calculate and forecast for a big company."
"I rate the tool's pricing a nine out of ten."
"Comparatively, it is a bit costly when you look at similar tools with similar features."
"Lower than the competition with highly flexible licensing plans."
"The product is expensive."
"SAP Signavio charges a lot of money."
"Although Signavio is a feature-rich solution, it is expensive for companies who haven’t reached a certain maturity level in their process management initiatives."
"We are only able to use the free academic licenses because we have a financial constraint. We are not able to pay for commercial licenses to use this kind of tool."
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Top Industries

By visitors reading reviews
Financial Services Firm
23%
Computer Software Company
11%
Insurance Company
9%
Government
9%
Manufacturing Company
14%
Financial Services Firm
11%
Computer Software Company
11%
Energy/Utilities Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with ARIS Architect and Designer?
ARIS Architect and Designer needs to improve its cloud version reliability, as I experienced data corruption that reverted diagrams to earlier versions. This issue, especially with large-scale diag...
What is your primary use case for ARIS Architect and Designer?
I use ARIS Architect and Designer ( /products/aris-architect-and-designer-reviews ) for process modeling, enterprise architecture, and business process design. I only use it for customers because i...
Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...
What do you like most about Signavio Process Manager?
The visual representation is extremely powerful and easy to use in process modeling and analysis. I can show it to someone who doesn't know business process mapping, and they still understand bec...
What is your experience regarding pricing and costs for Signavio Process Manager?
Due to its SaaS nature, it is slightly challenging as a BPM tool. The pricing could be reduced further. I don't have the exact figures, but I believe it can be lowered because it's cloud-based.
 

Also Known As

ARIS Architect & Designer, ARIS Architect, ARIS Designer
Signavio Process Editor
 

Overview

 

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.
DHL, Coca Cola EP, Prudential, Zalando, T-Systems, Jabil, Endress+Hauser, Rakuten
Find out what your peers are saying about ARIS Architect and Designer vs. SAP Signavio Process Manager and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.