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BiZZdesign HoriZZon vs iServer comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BiZZdesign HoriZZon
Ranking in Enterprise Architecture Management
4th
Ranking in Business Process Design
5th
Average Rating
7.8
Reviews Sentiment
5.9
Number of Reviews
31
Ranking in other categories
No ranking in other categories
iServer
Ranking in Enterprise Architecture Management
11th
Ranking in Business Process Design
17th
Average Rating
7.4
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Enterprise Architecture Management category, the mindshare of BiZZdesign HoriZZon is 4.0%, down from 5.3% compared to the previous year. The mindshare of iServer is 4.0%, down from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Architecture Management Mindshare Distribution
ProductMindshare (%)
BiZZdesign HoriZZon4.0%
iServer4.0%
Other92.0%
Enterprise Architecture Management
 

Featured Reviews

reviewer2022765 - PeerSpot reviewer
Sr Consultant BI Z Zdesign Center Of Excellence at a energy/utilities company with 10,001+ employees
Targeted stakeholder views have improved decision making and reduced architecture costs
BiZZdesign HoriZZon offers various valuable features. The best ones, besides those I have mentioned, include the AI space with the Diagram Describer and the Explorer functionality. I understand that BiZZdesign HoriZZon is also working on the Diagram Importer, which complements the Diagram Describer feature, providing full import and export functionality. Together with the contributor role and targeted stakeholder management, these features are essential. BiZZdesign HoriZZon introduced the Dynamic Solution Intent, enhancing the solution architecture by engaging diverse stakeholders with architectural artifacts. It supports the development of holistic solutions using reusable repository components. The deployment is hybrid cloud-based, specifically using Amazon Web Services as the cloud provider. I have also seen the implementation of return on investment features that contribute significantly to the organization’s overall effectiveness.
AHMEDIBRAHIM1 - PeerSpot reviewer
Enterprise Architecture practice head at Positive Side Consultancy
Enables flexible parameters for any process model and has a valuable document management feature
We use the product for various critical functions within our environment, particularly in a government entity, where it assists in governance, workflow management, and generating reports and live database activities. It enables flexible parameters for any process model iServer has valuable…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is that it allows you to work with different methods, using the same tool."
"I used BiZZdesign HoriZZon at two organizations. At Manchester Metropolitan University, I used it with a small team for architectural modeling of the student record system. We modeled teams, process objects, and their interactions with applications. We also used it to model a gradual rollout with plateaus showing migration over time. At the BBC, I used it to model software services for publishing content online. I showed key model views to senior stakeholders using Horizon, allowing them to modify and score applications and services."
"It is very easy to use. I can just click on an application component and find out if we are using this particular component. This provides us flexibility."
"The initial setup of this solution was very straightforward."
"BiZZdesign HoriZZon has positively impacted my organization and my clients' organizations by providing a common language between architects, solution architects, infrastructure architects, and the entire corporation so that we can change and understand our actions collaboratively."
"BiZZdesign HoriZZon has positively impacted our organization by providing a combination of dependency visibility, impact analysis, and stakeholder-friendly visualization, which differentiates it from maintaining architecture information in spreadsheets or static diagrams."
"BiZZdesign HoriZZon is a fantastic tool for enterprise architecture and capability mapping that helps map capabilities by turning complex engineering data into clear design documents, which is very important for cross-functional alignment and onboarding teams so they can onboard faster and it acts as a single source of truth."
"The powerful editing function in teamwork project-based, common or shared modeling, based on a powerful repository and knowledge sharing in a portal are the most valuable features. These are the most important features for me. I can add the integration of individual modeling notations like Archimate plus BPMN and DMN, and so on. We travel from one location to another and the tool allows us to keep track."
"Process modelling through object creation and management is beneficial as a very effective change management of processes at the object level, because if you need to modify a process and it will impact other processes as well, the object changed automatically changes in other processes as well."
"iServer is a solution that helps catalog enterprise architect solutions and catalog information."
"It has helped having data lineage in the business cluster, which is used as control artifacts."
"The most valuable features of iServer are the integration with Microsoft Office and the interface is similar to Microsoft applications making them easy to use."
"iServer is a very flexible platform for defining your own enterprise architecture model."
"Tech support is very responsive. They solved issues within a prompt response time."
"We like the governance."
"Integrating the Microsoft documents to the product and visualization matrix where we can see the end-to-end relationship of the network is of great importance to our company."
 

Cons

"There could be simpler modelling."
"This tool is something of a beast - it takes a long time to learn, and it isn't possible for casual users and most architects. Unless a person spends 500 or 1,000 hours on the tool or does very concentrated sessions using all its functionalities, it's very difficult to master."
"It is only available for Windows right now and it really is an outdated interface and framework that is being used."
"I do not recommend using BiZZdesign."
"Since the accuracy is less, there is not much reliability, which means we need to cross-verify multiple times to ensure the data."
"To improve BiZZdesign HoriZZon, I would say performance is crucial. We have had very bad experiences with performance over the years."
"BiZZdesign HoriZZon can be really quicker than today as we are experiencing some performance issues, so that is the most important thing."
"I rate it a nine because it is a great tool, but the user-friendliness regarding moving things across is a bit of a letdown."
"Customer service can be improved as the vendor is based in UK. Having regional support could improve time and communications."
"I do not find it friendly to use."
"Enhancing integration options with ERP or ITSM-related solutions for triggering automated requests for process definitions, changes, and tracking them in the iServer."
"I haven't used this solution long enough to know what areas could be improved."
"Setting up the Portal was very complex. We required a lot of support from the vendor."
"iServer is a solid tool. Occasionally, we needed to contact the vendor to clarify details such as porting issues, missing components, and model specifics."
"There could be features for process mining, process simulation, and analytics."
"It definitely needs help to improve the visual aspect of the solution."
 

Pricing and Cost Advice

"I haven't found any issues with the scalability and licensing parts that are access-related."
"We were customers and bought licenses from them. We used their remote instance initially but upgraded to the on-device version due to lag. For pricing, we paid about 2200 pounds a year per seat for the client installation at an educational rate. I'm not sure about commercial rates. I managed to get a free copy at BBC since it was for evaluation purposes."
"First and foremost within the scope of improvement for the solution would be the cost. It's very costly..."
"In terms of this particular product usage, my clients currently only use per-user licenses."
"The pricing model is slightly on the high side and could be more competitive for long-term partnerships."
"[The] Orbus... pricing model was based on every single functionality having a price. The pricing was comparable but if we wanted to scale, it would have ended up being a lot more expensive. BiZZdesign gave us one price with all of the functionality, and we could scale as much as we needed."
"The price is reasonable."
"If one is very cheap and ten is expensive, I rate the product price as a seven out of ten."
"It's about 13K to set up and 9K for the license for three months. I think it's about 20K a year, but we haven't firmed up on pricing yet because the price depends on how long we commit to the solution."
"Aim for the exact number of people who shall define/review approve and view the processes, as it will impact the cost."
"The price of iServer is reasonable compared to other solutions."
"They offer annual subscriptions for developing countries, which are not affordable for small or medium businesses."
"The solution is cheaper than its competitors."
"The product has a moderate pricing."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Manufacturing Company
12%
Outsourcing Company
9%
Government
7%
Financial Services Firm
18%
Government
9%
Construction Company
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise3
Large Enterprise20
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise3
Large Enterprise10
 

Questions from the Community

What needs improvement with BiZZdesign HoriZZon?
I noticed that there were times when the cloud version would get stuck or was not able to load. There were issues with the login capability, and that was some time ago, a few months ago. I am not s...
What is your primary use case for BiZZdesign HoriZZon?
There was a merger that the client entered into, and following that merger, we inherited a large technology inventory from the acquired organization. The acquired inventory from the organization ha...
What advice do you have for others considering BiZZdesign HoriZZon?
The real experience I have had and seeing the result of using it in a large team where a large scale enterprise architecture and merger is happening is a very unique experience I have had with BiZZ...
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Also Known As

HoriZZon
No data available
 

Overview

 

Sample Customers

T-Mobile, Shell, HSBC, Erasmus University, VIVAT Insurance
Barclays, Cathay Pacific, Deloitte, British Gas, MasterCard
Find out what your peers are saying about BiZZdesign HoriZZon vs. iServer and other solutions. Updated: September 2026.
919,809 professionals have used our research since 2012.