We performed a comparison between iServer and LeanIX based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Architecture Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Tech support is very responsive. They solved issues within a prompt response time."
"The solution is easily modified to suit your needs."
"Integrating the Microsoft documents to the product and visualization matrix where we can see the end-to-end relationship of the network is of great importance to our company."
"I have to think less with this solution. It's simple."
"Good and effective reporting features, which help in decision making."
"This is a flexible tool compared to some other solutions."
"The most valuable features of iServer are the integration with Microsoft Office and the interface is similar to Microsoft applications making them easy to use."
"The product has a valuable customized model."
"LeanIX has a great application information architecture."
"One of the product's most valuable features is its ability to configure hardware devices."
"The most valuable features are that it's user-friendly and the user experience. It's easy to map the fact sheets."
"The ability to import data and generate reports from it. That's where its power lies."
"Interfaces well with downstream systems of data."
"It offers neat visualization and referencing functionality while enabling the creation of landscape maps and showing the relationship between different applications."
"I like the tool’s integration and maps."
"The solution provides a single window view of business, application, data, and technology views of the IT ecosystem."
"The one issue is that if you want to import predefined work, you need to put the licensing model in. So if you wanted to import work that was done before, you then need to buy a separate product for that."
"There are other solutions out there that have a better user interface."
"The modelling needs improvement, specifically forecasting capabilities and scenarios."
"Enhancing integration options with ERP or ITSM-related solutions for triggering automated requests for process definitions, changes, and tracking them in the iServer."
"We could allocate permissions to use only specific components to the users rather than the entire instance."
"Requirements management needs to be improved."
"There can be some performance issues using the solution that should be improved. When you make modifications modify to files there are embedded data within that can take a while to process."
"The migration tool needs to be included in the main package, and not as a separate license."
"Another area for improvement is that when you're starting to look into more advanced information, using the solution's APIs and its customizations, documentation for that specific aspect is not very good. There is not too much support built into the offering for that aspect, for a developer."
"Report generation could be more detailed. There are some shortcomings when creating reports. We can't create tag-based reports or go beyond basic technical reports."
"The solution needs to incorporate a data patch tool that moves within and irons data."
"They should improve the out of the box connectors that they provide. They should see if clients are really ready to adapt them."
"The solution’s API integration needs to improve. I would like to see a digital screen watch feature also in the solution."
"The modeling could be improved."
"It would be beneficial to have additional features and capabilities to enhance mapping between applications, especially across domains where the relationships may not be direct."
"Not a ten because you always have that gap between complexity and easy to use. And the more complex the tool becomes, the more difficult it is to get the usability."
iServer is ranked 6th in Enterprise Architecture Management with 15 reviews while LeanIX is ranked 1st in Enterprise Architecture Management with 16 reviews. iServer is rated 7.2, while LeanIX is rated 8.6. The top reviewer of iServer writes "Enables flexible parameters for any process model and has a valuable document management feature ". On the other hand, the top reviewer of LeanIX writes "Streamlines the process of identifying apps nearing end-of-life or requiring retirement and facilitates informed decisions about app retention". iServer is most compared with Sparx Systems Enterprise Architect, Visio, ARIS BPA, MEGA HOPEX and BiZZdesign HoriZZon, whereas LeanIX is most compared with ServiceNow, Sparx Systems Enterprise Architect, MEGA HOPEX, ADOIT and Avolution ABACUS. See our LeanIX vs. iServer report.
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