LeanIX vs iServer comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between iServer and LeanIX based on real PeerSpot user reviews.

Find out in this report how the two Enterprise Architecture Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed LeanIX vs. iServer Report (Updated: March 2024).
765,386 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Tech support is very responsive. They solved issues within a prompt response time.""The solution is easily modified to suit your needs.""Integrating the Microsoft documents to the product and visualization matrix where we can see the end-to-end relationship of the network is of great importance to our company.""I have to think less with this solution. It's simple.""Good and effective reporting features, which help in decision making.""This is a flexible tool compared to some other solutions.""The most valuable features of iServer are the integration with Microsoft Office and the interface is similar to Microsoft applications making them easy to use.""The product has a valuable customized model."

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"LeanIX has a great application information architecture.""One of the product's most valuable features is its ability to configure hardware devices.""The most valuable features are that it's user-friendly and the user experience. It's easy to map the fact sheets.""The ability to import data and generate reports from it. That's where its power lies.""Interfaces well with downstream systems of data.""It offers neat visualization and referencing functionality while enabling the creation of landscape maps and showing the relationship between different applications.""I like the tool’s integration and maps.""The solution provides a single window view of business, application, data, and technology views of the IT ecosystem."

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Cons
"The one issue is that if you want to import predefined work, you need to put the licensing model in. So if you wanted to import work that was done before, you then need to buy a separate product for that.""There are other solutions out there that have a better user interface.""The modelling needs improvement, specifically forecasting capabilities and scenarios.""Enhancing integration options with ERP or ITSM-related solutions for triggering automated requests for process definitions, changes, and tracking them in the iServer.""We could allocate permissions to use only specific components to the users rather than the entire instance.""Requirements management needs to be improved.""There can be some performance issues using the solution that should be improved. When you make modifications modify to files there are embedded data within that can take a while to process.""The migration tool needs to be included in the main package, and not as a separate license."

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"Another area for improvement is that when you're starting to look into more advanced information, using the solution's APIs and its customizations, documentation for that specific aspect is not very good. There is not too much support built into the offering for that aspect, for a developer.""Report generation could be more detailed. There are some shortcomings when creating reports. We can't create tag-based reports or go beyond basic technical reports.""The solution needs to incorporate a data patch tool that moves within and irons data.""They should improve the out of the box connectors that they provide. They should see if clients are really ready to adapt them.""The solution’s API integration needs to improve. I would like to see a digital screen watch feature also in the solution.""The modeling could be improved.""It would be beneficial to have additional features and capabilities to enhance mapping between applications, especially across domains where the relationships may not be direct.""Not a ten because you always have that gap between complexity and easy to use. And the more complex the tool becomes, the more difficult it is to get the usability."

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Pricing and Cost Advice
  • "Aim for the exact number of people who shall define/review approve and view the processes, as it will impact the cost."
  • "It's about 13K to set up and 9K for the license for three months. I think it's about 20K a year, but we haven't firmed up on pricing yet because the price depends on how long we commit to the solution."
  • "The price of iServer is reasonable compared to other solutions."
  • "They offer annual subscriptions for developing countries, which are not affordable for small or medium businesses."
  • "The product has a moderate pricing."
  • More iServer Pricing and Cost Advice →

  • "As the tool is cloud-based, its cost is more affordable."
  • "The solution's pricing is based on a licensing model that is competitive and in line with other products."
  • "There is a sweet spot of where they need to be on pricing right now. They could go up a little bit in pricing, but it has to do with the cost savings, and it has to do with the practitioners using it. I use it where I get cost savings and I can justify it, but they probably have the ability to flex a 10% up channel on their sales on that. So, they could increase their settle price, not their offering price, when they sell. They can probably hold that up a little bit higher than it is because there are cost savings that we can drive from it."
  • "The tool needs to include more flexible licensing options. We do not use the tool all the time. So pricing should be considered only when we use the tool."
  • "I would rate the pricing a one out of ten, where one is cheap, and ten is expensive."
  • "The pricing is very good. We definitely get good value for the money."
  • More LeanIX Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:iServer has valuable features for workflow and document management.
    Top Answer:They haven't introduced new features for the product's on-premise version since 2021, similar to the SaaS version. There could be features for process mining, process simulation, and analytics.
    Top Answer:We use the product for various critical functions within our environment, particularly in a government entity, where it assists in governance, workflow management, and generating reports and live… more »
    Top Answer:Hi @Cheryl Joseph ​Looking at the crossover between Project and Portfolio management with EA, then Planview could be a good choice. If looking at Portfolio Management from an EA perspective then… more »
    Top Answer:The ability to import data and generate reports from it. That's where its power lies.
    Top Answer:The pricing is very good. We definitely get good value for the money.
    Ranking
    Views
    3,468
    Comparisons
    1,480
    Reviews
    6
    Average Words per Review
    335
    Rating
    8.0
    Views
    8,081
    Comparisons
    3,629
    Reviews
    12
    Average Words per Review
    474
    Rating
    8.8
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    Learn More
    Overview

    iServer is a unified software platform and enterprise modeling environment that extends and enhances the familiar, market leading Microsoft Visio and Office products. Core capabilities provided by iServer include an enhanced Microsoft Visio diagramming interface, a powerful central repository for all enterprise architecture or business process models and documentation, and a range of tools for visualization, analysis and decision making.

    LeanIX delivers collaborative Enterprise Architecture designed for modern IT. Our open, data-driven architecture management model helps organizations adapt to the evolving demands of digital. From agile to multi-cloud and beyond, architecture teams using LeanIX have the power to strategically support the business and report 45% reduction in time to value delivery. More than 90,000 users across enterprises worldwide rely on LeanIX to manage their IT landscape, including adidas, Bosch, 7Eleven, and Zalando.

    Sample Customers
    Barclays, Cathay Pacific, Deloitte, British Gas, MasterCard
    adidas, Bosch, Chico's, Haworth, Helvetia, KuKa, Osram, Telekom, TUI, Santander, Swarovski, Vaillant, 7Eleven, and Zalando.
    Top Industries
    REVIEWERS
    Financial Services Firm20%
    University10%
    Maritime Company10%
    Energy/Utilities Company10%
    VISITORS READING REVIEWS
    Educational Organization34%
    Government11%
    Financial Services Firm11%
    Computer Software Company6%
    VISITORS READING REVIEWS
    Financial Services Firm13%
    Computer Software Company12%
    Manufacturing Company10%
    Insurance Company6%
    Company Size
    REVIEWERS
    Small Business29%
    Midsize Enterprise18%
    Large Enterprise53%
    VISITORS READING REVIEWS
    Small Business12%
    Midsize Enterprise40%
    Large Enterprise48%
    REVIEWERS
    Small Business38%
    Midsize Enterprise19%
    Large Enterprise44%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise14%
    Large Enterprise72%
    Buyer's Guide
    LeanIX vs. iServer
    March 2024
    Find out what your peers are saying about LeanIX vs. iServer and other solutions. Updated: March 2024.
    765,386 professionals have used our research since 2012.

    iServer is ranked 6th in Enterprise Architecture Management with 15 reviews while LeanIX is ranked 1st in Enterprise Architecture Management with 16 reviews. iServer is rated 7.2, while LeanIX is rated 8.6. The top reviewer of iServer writes "Enables flexible parameters for any process model and has a valuable document management feature ". On the other hand, the top reviewer of LeanIX writes "Streamlines the process of identifying apps nearing end-of-life or requiring retirement and facilitates informed decisions about app retention". iServer is most compared with Sparx Systems Enterprise Architect, Visio, ARIS BPA, MEGA HOPEX and BiZZdesign HoriZZon, whereas LeanIX is most compared with ServiceNow, Sparx Systems Enterprise Architect, MEGA HOPEX, ADOIT and Avolution ABACUS. See our LeanIX vs. iServer report.

    See our list of best Enterprise Architecture Management vendors.

    We monitor all Enterprise Architecture Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.