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iServer pros and cons

3.7 out of 5
702 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

iServer offers effective reporting features that enhance decision-making capabilities.
Data lineage tools in iServer help maintain control artifacts within business clusters.
iServer integrates well with Microsoft Office products, improving workflow and project management.
Technical support for iServer is highly responsive, resolving issues swiftly.
iServer allows for easy customization and modifications to fit varying business needs.

CONS

iServer requires enhanced integration options with ERP or ITSM-related solutions for triggering automated requests and tracking changes.
The performance is slow, which needs improvement to enhance user experience.
The licensing model is restrictive, requiring additional purchase to import predefined work.
There is a necessity for better visualization techniques and more ways to report data.
Migration tools should be included in the main package instead of requiring a separate license.
 

iServer Pros review quotes

IgorMalik - PeerSpot reviewer
Jul 31, 2024
The most valuable feature is its reporting capability. It offers various packages for different types of reports, such as business and project management reporting packs.
MS
Aug 3, 2020
The solution has wide use within Microsoft products. The integration with Microsoft products, and, in particular, Microsoft Office, is great.
EM
Oct 28, 2019
I have to think less with this solution. It's simple.
Find out what your peers are saying about Orbus Software, Sparx Systems, MEGA International and others in Enterprise Architecture Management. Updated: November 2024.
817,234 professionals have used our research since 2012.
informat753099 - PeerSpot reviewer
Jun 22, 2023
The solution is easily modified to suit your needs.
reviewer2016135 - PeerSpot reviewer
Nov 22, 2022
We like the governance.
AHMEDIBRAHIM1 - PeerSpot reviewer
Dec 18, 2023
iServer has valuable features for workflow and document management.
it_user722235 - PeerSpot reviewer
Aug 21, 2017
It has helped having data lineage in the business cluster, which is used as control artifacts.
it_user529860 - PeerSpot reviewer
Aug 3, 2017
Good and effective reporting features, which help in decision making.
Peter McFarlane - PeerSpot reviewer
May 22, 2022
There were lots of different requirements, and collaboration and review is one of the biggest things. There is also Office 360 integration, and there's flexibility to use it as a database as well.
Antonios Lazanakis - PeerSpot reviewer
Sep 10, 2024
iServer is a very flexible platform for defining your own enterprise architecture model.
 

iServer Cons review quotes

IgorMalik - PeerSpot reviewer
Jul 31, 2024
iServer is a solid tool. Occasionally, we needed to contact the vendor to clarify details such as porting issues, missing components, and model specifics.
MS
Aug 3, 2020
The migration tool needs to be included in the main package, and not as a separate license.
EM
Oct 28, 2019
The one issue is that if you want to import predefined work, you need to put the licensing model in. So if you wanted to import work that was done before, you then need to buy a separate product for that.
Find out what your peers are saying about Orbus Software, Sparx Systems, MEGA International and others in Enterprise Architecture Management. Updated: November 2024.
817,234 professionals have used our research since 2012.
informat753099 - PeerSpot reviewer
Jun 22, 2023
It runs relatively slowly.
reviewer2016135 - PeerSpot reviewer
Nov 22, 2022
The modelling needs improvement, specifically forecasting capabilities and scenarios.
AHMEDIBRAHIM1 - PeerSpot reviewer
Dec 18, 2023
There could be features for process mining, process simulation, and analytics.
it_user722235 - PeerSpot reviewer
Aug 21, 2017
Cannot see which activities are control activities.
it_user529860 - PeerSpot reviewer
Aug 3, 2017
Enhancing integration options with ERP or ITSM-related solutions for triggering automated requests for process definitions, changes, and tracking them in the iServer.
Peter McFarlane - PeerSpot reviewer
May 22, 2022
I haven't used this solution long enough to know what areas could be improved.
Antonios Lazanakis - PeerSpot reviewer
Sep 10, 2024
iServer should invest in enhancing the capabilities of the embedded drawing tool, draw.io.