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Arcserve UDP vs InfoScale comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 21, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Disaster Recovery (DR) Software
17th
Average Rating
7.6
Reviews Sentiment
5.7
Number of Reviews
44
Ranking in other categories
Backup and Recovery (32nd)
InfoScale
Ranking in Disaster Recovery (DR) Software
14th
Average Rating
8.6
Reviews Sentiment
6.1
Number of Reviews
9
Ranking in other categories
Data Loss Prevention (DLP) (19th), IT Infrastructure Monitoring (26th), High Availability Clustering (1st), Data Storage for Kubernetes (2nd), Autonomous Operational Resilience (4th)
 

Mindshare comparison

As of August 2026, in the Disaster Recovery (DR) Software category, the mindshare of Arcserve UDP is 2.0%, down from 2.3% compared to the previous year. The mindshare of InfoScale is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Disaster Recovery (DR) Software Mindshare Distribution
ProductMindshare (%)
InfoScale0.4%
Arcserve UDP2.0%
Other97.6%
Disaster Recovery (DR) Software
 

Featured Reviews

Sergio Itikawa - PeerSpot reviewer
Software Solutions Architect at SPEData
Has supported hybrid IT environments effectively and offers strong data protection
With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.
TJ
Site Reliability Engineer (Certified) at Kyndryl India
Automated recovery has minimized downtime and supports seamless multi‑datacenter failover
Beyond pricing, there are areas where I would like to see InfoScale improved or enhanced. Veritas offers three management approaches. The first, which Veritas currently recommends, is Veritas Operation Manager. The second is the Cluster Manager Java Console graphical interface. The Cluster Manager Java Console has not been revised since version 6.1 or 6.2. This tool was critical for me, particularly valuable when managing small cluster footprints of 20 to 30 server nodes. I relied heavily on this tool, but Veritas has moved away from it in favor of Operation Manager. I recommend Veritas continue evolving this tool rather than discarding it. The third approach is the command line, suitable for individuals with extensive Veritas expertise and experience, but command line use in live environments consumed excessive time, leading me to prefer the graphical interface. Apart from pricing, I have not discovered disadvantages. The product is excellent. My concern is Veritas discarding the Cluster Manager Java Console in favor of Veritas Operation Manager. Setting up Operation Manager requires time and a dedicated server that runs continuously. I had to create a single server just for Veritas Operation Manager. While this works well for larger environments with hundreds of clusters, it is less useful for smaller deployments. I still recommend Veritas reconsider this application and evolve it by incorporating new features from Veritas Operation Manager. Adding these new features to the Java console would be beneficial because that tool runs on my laptop without consuming environment resources, and I can connect directly to clusters from my laptop. I am not opposing Veritas Operation Manager, which is excellent and resembles hardware management consoles for power machines, but smaller tools that previously performed these tasks should remain as options to provide clients with greater ease. From a features and functionality perspective, I do not find missing features in InfoScale at this moment. However, I am not actively using Veritas, managing only legacy machines on older hardware. I am upgrading operating systems but not Veritas due to contract expiration and end-of-life status. The contract is not being renewed because the customer wants to move away. Since I have not logged into VCS since 2021 and transferred responsibilities to another team, I am unaware of features arriving in version 8 or beyond and cannot comment specifically on recent Veritas introductions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has no limitations because it does backup for Linux and Windows."
"I would recommend it if there is a general case."
"The backup is the most valuable feature. It also makes storage very easy."
"Global deduplication is the best feature of this solution."
"The standard backup and restore feature is most used."
"The most valuable features of this solution are that I can by just one click, copy and paste anything that I would want, I do not have to restore the whole virtual machine, I can just right-click, open it in Arcserve view, and copy anything I want to add to the production, and the restore function is very fast, which is a huge benefit."
"Arcserve UDP has a good configuration and user interface. It makes the job of an administrator easy."
"The recovery part of the product is very good."
"The best feature is that it supports high availability and automatic failover, which minimizes downtime and helps the environment reduce downtime and improve high availability for critical applications."
"In a live incident scenario, the data replication process occurs in real-time, and compared to other products, this data replication feature works effectively, ensuring data availability, and we can implement this scenario using Veritas Volume Replication (VVR), which is the most usable feature in InfoScale for data replication."
"InfoScale's ability to maintain data integrity and availability during a cyber event such as a ransomware attack is excellent."
"From a recovery standpoint, InfoScale is excellent and easy to manage."
"It's a stable solution."
"It integrates well with other solutions."
"It offers High Availability for many applications, including Oracle and SAP environment."
"InfoScale does that all by itself without any dependency on different solutions."
 

Cons

"What I have noticed is that UDP can support some test versions of the OS like Linux 6.0 and macOS also 10.0 and 12.0, but sometimes with customers that are using older infrastructure, the UDP doesn't support the infrastructure."
"StorageCraft ShadowProtect can improve by making one console that can control backups of all desktops and servers in one place. Additionally, the recovery process of the backups is very slow and could improve. It's very slow when we went to recover a complete disc but to recover one file is very fast."
"The reason for this is that the support network for Arcserve appliances is not available in most of the countries outside USA or EU to replace broken units in less than 15 days."
"The tool doesn't provide cloud integration in India."
"They could work on their marketing approach. I don't see many people leveraging it."
"Licensing is an area that needs improvement."
"The initial setup was complex."
"Licensing can be quite difficult."
"The primary concern is licensing cost, as the customer is unwilling to invest further and has begun cost-cutting measures."
"It could be more stable and more secure."
"Many customers can see the benefit of InfoScale, but they are usually not able to purchase the product because the license cost is very high."
"Based on my experience with support, I would rate them a nine, only because occasionally the first person I talk to does not know more than I do and it needs to be escalated to reach someone more knowledgeable."
"My experience with pricing, setup cost, and licensing is that it is a bit expensive, but rather than that, because it is used in critical environments with no competitor, most of the customers go for it anyways."
"My experience with pricing, setup cost, and licensing indicates that pricing is a little higher and should be reduced since most companies cannot afford it."
"While InfoScale is mainly used by enterprise-level customers, it does not inherently support many applications, which presents a scalability issue."
"Many customers can see the benefits of InfoScale, but they are usually not able to buy the products and solutions because of the licensing costs."
 

Pricing and Cost Advice

"The price is based on the number of sockets. We use a four-socket price that includes two servers and the cost is $4,375."
"There is an annual license required for this solution and it is priced well."
"The solution is very expensive."
"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."
"As an MSP partner, I believe that the prices are fair."
"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four or five out of ten."
"The solution is not very expensive, but it is not cheap."
"Our clients pay for licensing on a yearly basis."
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Top Industries

By visitors reading reviews
Construction Company
11%
Manufacturing Company
10%
Computer Software Company
10%
Marketing Services Firm
8%
Financial Services Firm
18%
Manufacturing Company
8%
Outsourcing Company
7%
Media Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business25
Midsize Enterprise9
Large Enterprise9
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
What needs improvement with StorageCraft ShadowProtect?
One area for improvement in Arcserve UDP is its capability to interact with other cloud servers. We faced challenges in capturing the data from these servers and had to subscribe to another applica...
What is your experience regarding pricing and costs for Veritas InfoScale Availability?
My experience with pricing, setup cost, and licensing is that it is a bit expensive, but rather than that, because it is used in critical environments with no competitor, most of the customers go f...
What needs improvement with Veritas InfoScale Availability?
InfoScale can be improved if it added more robust reporting features; it has reporting, but it is very simple. If it created an integration with a reporting tool that makes it official, customers c...
What is your primary use case for Veritas InfoScale Availability?
My main use case for InfoScale is that we use it in many scenarios. In some scenarios, we use it for clustering for a product like Enterprise Vault, using InfoScale Enterprise, where we handle the ...
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
Veritas InfoScale Availability, Arctera InfoScale for Kubernetes
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Wayne State University, Zenith Mart
Find out what your peers are saying about Arcserve UDP vs. InfoScale and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.