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Arcserve UDP vs InfoScale comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 21, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Disaster Recovery (DR) Software
16th
Average Rating
7.6
Reviews Sentiment
5.7
Number of Reviews
44
Ranking in other categories
Backup and Recovery (23rd)
InfoScale
Ranking in Disaster Recovery (DR) Software
52nd
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
High Availability Clustering (1st), Data Storage for Kubernetes (11th)
 

Featured Reviews

Sergio Itikawa - PeerSpot reviewer
Software Solutions Architect at SPEData
Has supported hybrid IT environments effectively and offers strong data protection
With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.
it_user281973 - PeerSpot reviewer
Storage and VMware Expert at a comms service provider with 1,001-5,000 employees
It provides a stable SAP environment, but deployment does require someone with experience.
It offers High Availability for many applications, including Oracle and SAP environment In my last job, it provided a great SAP environment that was stable and running on Veritas Cluster. I've used it for six years. It's not so easy in some cases, and you will need some experience. There were…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are that it is able to restore quickly and that it is able to virtually restore on Hyper-V."
"The ROI is very good because of the speed of the backup."
"The data protection functionality is the most valuable feature of this solution."
"It is a very stable solution...It is a scalable solution."
"The most valuable features are the replication to the cloud and the deduplication."
"This product is extremely user-friendly and it is capable of performing large-scale archive/backup (five+ years worth). It is easy to store, maintain, and check backups."
"Arcserve UDP has a good configuration and user interface. It makes the job of an administrator easy."
"The product provides instant and virtual standbys."
"It integrates well with other solutions."
 

Cons

"I had an issue with Arcserve UDP during the failover and the secondary machine didn't get back online, even though it ran automatically. I faced the issue during a crisis situation. However, I haven't faced such a problem again."
"We have to use a Microsoft hypervisor for installation which is expensive."
"It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration."
"The support could be more knowledgeable and faster."
"Its interface can be improved. I find it unintuitive."
"Arcserve UDP is in the middle range of complexity. The interface can be developed a little bit more to be user-friendly."
"The product is not user-friendly."
"A lot of their new technologies are not very good."
"It could be more stable and more secure."
 

Pricing and Cost Advice

"The solution is expensive."
"I do not work with the pricing or licensing issues of the solution for our organization."
"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."
"As an MSP partner, I believe that the prices are fair."
"The solution is very expensive."
"Pricing is most likely comparable."
"It is approximately $400 to purchase a virtual service outright."
"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."
"Our clients pay for licensing on a yearly basis."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
11%
Comms Service Provider
7%
Government
7%
Financial Services Firm
20%
Insurance Company
9%
Manufacturing Company
9%
University
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise10
Large Enterprise9
No data available
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.
Ask a question
Earn 20 points
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
Veritas InfoScale Availability, Arctera InfoScale for Kubernetes
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Wayne State University, Zenith Mart
Find out what your peers are saying about Hewlett Packard Enterprise, Veeam Software, Commvault and others in Disaster Recovery (DR) Software. Updated: December 2025.
881,082 professionals have used our research since 2012.