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Arcserve UDP pros and cons

Vendor: Arcserve
3.8 out of 5

Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Arcserve UDP allows comprehensive and centralized backup management for servers, emails, and more, enhancing data protection capabilities.
The backup and deduplication features significantly optimize storage and system efficiency for users.
The replication to the cloud and quick restoration capabilities, including on Hyper-V, are emphasized as key benefits.
Arcserve UDP offers robust cross-platform support, integrating well with both Linux and Windows systems.
The speed and efficiency of backups and recoveries, including virtual standbys, contribute to its high user satisfaction and ROI.

CONS

Arcserve UDP lacks the ability to independently restore each user's mailbox and has slow restore speeds for large tasks.
Arcserve UDP requires a full backup when changing drive sizes, causing lengthy backup times, especially with multiple servers.
Licensing and support from Arcserve UDP need improvement, with complexities in communication and reliability concerns.
Arcserve UDP would benefit from better scheduling features to avoid bandwidth issues and ensure efficient network usage during backups.
Arcserve UDP does not support multi-cloud environments and could improve its integration capabilities with various cloud servers.
 

Arcserve UDP Pros review quotes

PG
Senior Analyst Programmer at a financial services firm with 501-1,000 employees
Jul 23, 2018
It allows us to back up all the servers and centrally manage them.
TC
Systems Administrator at a construction company with 201-500 employees
Oct 21, 2018
The most valuable features of this solution are that I can by just one click, copy and paste anything that I would want. I do not have to restore the whole virtual machine.
TC
Systems Administrator at a construction company with 201-500 employees
Aug 4, 2019
The backup is the most valuable feature. It also makes storage very easy.
Learn what your peers think about Arcserve UDP. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,425 professionals have used our research since 2012.
Presalesman67 - PeerSpot reviewer
Presales & Projects Manager at a tech services company with 51-200 employees
Aug 8, 2019
The most valuable features are the replication to the cloud and the deduplication.
LV
Owner and ICT professional at InventX BV
Aug 8, 2019
The data protection functionality is the most valuable feature of this solution.
it_user1365837 - PeerSpot reviewer
IT Manager at a construction company with 1,001-5,000 employees
Jul 15, 2020
The most valuable feature is the duplication.
Robert Scheidegger - PeerSpot reviewer
Owner at Adirondack Technologies, Inc.
Dec 28, 2020
The most valuable features are that it is able to restore quickly and that it is able to virtually restore on Hyper-V.
DS
Consultant at a tech services company with 501-1,000 employees
Jun 20, 2021
There are many backup options available in this solution. For example, you are able to do backups of servers, email, OST files, and users. This is a complete backup solution which is very good.
reviewer1281621 - PeerSpot reviewer
Founder/CEO at a tech services company with 1-10 employees
Nov 7, 2021
The ability to switch between different hardware platforms and utilization tools are some of this solution's most valuable features.
reviewer930969 - PeerSpot reviewer
System Engineer at a comms service provider with 1,001-5,000 employees
Nov 8, 2021
I would recommend it if there is a general case.
 

Arcserve UDP Cons review quotes

PG
Senior Analyst Programmer at a financial services firm with 501-1,000 employees
Jul 23, 2018
We cannot restore each user's mailbox. Each user's mailbox should be independently restorable. Also, this solution is very slow. If you select all of the servers, it runs for a long time... It needs to be faster. Finally, If anything happens to one server we should be able to switch to another server.
TC
Systems Administrator at a construction company with 201-500 employees
Oct 21, 2018
Every time I change the disc, I have to do a full backup.
TC
Systems Administrator at a construction company with 201-500 employees
Aug 4, 2019
The only problem with the solution is that when I change the drive capacity, it has to do a full backup. It's a problem when I have five servers to backup. When I only want to change the size of the drive, I have to do a full backup that can take one week.
Learn what your peers think about Arcserve UDP. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
879,425 professionals have used our research since 2012.
Presalesman67 - PeerSpot reviewer
Presales & Projects Manager at a tech services company with 51-200 employees
Aug 8, 2019
In the most recent version of premium plus the replication has been removed, and it should re-added to the solution.
LV
Owner and ICT professional at InventX BV
Aug 8, 2019
It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration.
it_user1365837 - PeerSpot reviewer
IT Manager at a construction company with 1,001-5,000 employees
Jul 15, 2020
Based on my experience, whenever we need support, there are difficulties with communication when trying to resolve the issue.
Robert Scheidegger - PeerSpot reviewer
Owner at Adirondack Technologies, Inc.
Dec 28, 2020
Licensing is an area that needs improvement.
DS
Consultant at a tech services company with 501-1,000 employees
Jun 20, 2021
The solution can use a lot of bandwidth when the scheduling is not done, it should auto-schedule itself. For example, if there are 50 users connected in the network at 12 o'clock and the backup is not scheduled. At this time the network offices are going to have performance issues when it is doing a backup. Having a feature to auto-schedule a time when the network is not being used often would be beneficial.
reviewer1281621 - PeerSpot reviewer
Founder/CEO at a tech services company with 1-10 employees
Nov 7, 2021
A lot of their new technologies are not very good.
reviewer930969 - PeerSpot reviewer
System Engineer at a comms service provider with 1,001-5,000 employees
Nov 8, 2021
We could not go into granular details of retrieving backup information.