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Acronis Cyber Protect vs Arcserve UDP comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect
Ranking in Backup and Recovery
8th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
121
Ranking in other categories
Cloud Backup (5th)
Arcserve UDP
Ranking in Backup and Recovery
19th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Disaster Recovery (DR) Software (11th)
 

Mindshare comparison

As of June 2025, in the Backup and Recovery category, the mindshare of Acronis Cyber Protect is 4.3%, down from 4.7% compared to the previous year. The mindshare of Arcserve UDP is 1.2%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Mohd Fahim - PeerSpot reviewer
Cost-effective with good data protection and a straightforward setup
Acronis Cyber Protect shows only a few features. We are using their default type of security I am using the default features of Acronis Security. The NASDAQ level CFS level backup is the feature I find most beneficial for our data protection strategy. It's a very cost-effective product. The…
TeresitaSabile - PeerSpot reviewer
Cost savings and efficient decompression but needs better cloud integration
Our primary use case for Arcserve UDP is its decompression feature, which helped us save money by reducing storage needs. Despite moving to cloud applications, we have been using Arcserve UDP for backup and disaster recovery Arcserve UDP has helped our organization save considerable amounts of…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The user interface (UI) is easy to use."
"Acronis has many features, which are really very interesting, when it comes to data backup and recovery, especially disaster recovery (DR)."
"Acronis Backup is valuable if your data is affected by ransomware, you are able to get it back."
"Some of the most valuable features are recovery, protection against malware, and software management. I am happy with the dashboards and user interface."
"Centralized management is valuable to us."
"Acronis Backup is easy to use."
"This is a full software so deployment time is very quick."
"It works with different types of partitions or different OSs."
"The ease of use is the best feature of the product."
"The data protection functionality is the most valuable feature of this solution."
"The standard backup and restore feature is most used."
"It allows us to back up all the servers and centrally manage them."
"The most valuable feature of Arcserve UDP is the initiative UI and the logs are clear and detailed that are generated when there has been an issue or failure on the user's system. We only have to log onto the client's system to retrieve the information. It is possible to precisely identify the problem's location. The system categorizes and logs every step in a structured manner, selectively displaying only the essential logs. However, to view a comprehensive log, one must access the line machine log and examine the actual client for detailed logging."
"One of the things that I do like about it is that it has a very good deduplication feature."
"Easy restoration and the solution works quickly."
"I would recommend it if there is a general case."
 

Cons

"It could back up more things. I don't think it can back up Box and some of the other third-party ones. Not that we use them that much, but the more they can do, the better it would be. There could also be better integrations with RMM tools."
"The solution needs to have better stability. I would like to improve the tool’s support through calls."
"I needed tech support to straighten out an issue with cloud backup. I have troubleshooting to do with failed backups."
"On the cloud side, security could always be better."
"It would be better if they made it easier to obtain images for laptops and desktops. It isn't easy right now to have many different types of desktop computers. This is because Microsoft is changing a lot of things in Windows 10."
"It would be nice to have a partition that I can boot and reinstall when taking a backup image from the operating system."
"I would like to see better centralized management, because I use it across multiple clients. To have a console that centrally manages them would be nice."
"We needed to have help from the vendor for implementation. The vendor used two personnel. We have system administrators and they do the server backups themself."
"The technical support of the product is an area of concern where improvements are required."
"The solution could improve by being more user-friendly. It can be difficult to assign destinations and choose which files and folders we need to back up. There are some aspects that are unclear."
"The time to backup servers that sit in DMZ must be improved."
"We could not go into granular details of retrieving backup information."
"It takes much time to verify and consolidate images for backups."
"We have to use a Microsoft hypervisor for installation which is expensive."
"Licensing is an area that needs improvement."
"In the most recent version of premium plus the replication has been removed, and it should re-added to the solution."
 

Pricing and Cost Advice

"We use the free version that provides very basic functionalities."
"The current subscription model of Acronis Backup compared to other backup solutions is not costly."
"The tool's subscription costs are monthly. The product's pricing is fair."
"Pricing is what it is. I don't shop around once I find a good solution. I insist they maintain ongoing support year after year for updates and tech support."
"There is a license required to use this solution and it is inexpensive. However, it is an old license."
"The cost of updates is less than $100 USD yearly."
"We have a Cyber Cloud backup license and we have on-premises storage. Both can be useful for our customers."
"The tool is cheap compared to other products."
"The pricing of the product can be considered to be reasonable enough for the Asian region."
"The solution is not very expensive, but it is not cheap."
"As an MSP partner, I believe that the prices are fair."
"The solution is expensive."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four or five out of ten."
"Pricing is most likely comparable."
"The price of StorageCraft ShadowProtect is competitive in the market."
"The solution is priced well compared to other solutions."
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Answers from the Community

JT
Sep 17, 2021
Sep 17, 2021
I agree with @Syed Abid Hussain. Arcserve is a true DR / Ransomware enabled solution for all businesses and when compared apples to apples to other solutions, very affordable. It is available in cloud, hybrid cloud and appliance, your choice. Use the cloud solution and keep what you have if you like, or replace it all with ARCSERVE. Is it good? I think it is underrated personally. Arcserve j...
See 2 answers
Syed Abid  - PeerSpot reviewer
Aug 6, 2021
Acronis is good but with very limited features also expensive. Arcserve has more features like Integrated DR, ransomware security, malware detection. different backups support, multiple hardware support. Also, pricing is lower than Acronis. if you need just backup service Acronis is good while Arcserve UDP is a full-fledged complete suite for small, medium & large-scale businesses.
Bret Mantey - PeerSpot reviewer
Sep 17, 2021
I agree with @Syed Abid Hussain.  Arcserve is a true DR / Ransomware enabled solution for all businesses and when compared apples to apples to other solutions, very affordable.  It is available in cloud, hybrid cloud and appliance, your choice.  Use the cloud solution and keep what you have if you like, or replace it all with ARCSERVE. Is it good? I think it is underrated personally. Arcserve just received PC Editors choice, which isn't too shabby.  I've worked with Arcserve for a while and it is a "SET AND FORGET" solution when configured properly. I also know many who use it who only have issues due to misconfiguring the software. Never place it directly on your domain is a starter suggestion. Arcserve gives you: Global deduplication Direct-to-cloud backup WAN-optimized replication Agentless backup for VMware and Hyper-V Backup of CIFS/NFS Cross-platform Virtual Standby and Recovery P2P, P2V, V2P and V2V migrationWhat doesn't Acronis do? It does not have integrated DR and backup appliances,  Not secured from ransomware and malware (Arcserve uses SOPHOS) Limited to no tape support for devices No agentless Nutanix AHV backup and support of Nutanix Objects No support for Solaris / IBM AIX / HP-UX / FreeBSD / IBM System z No SLA/RTO/RPO reports Doe not have continuous availability and CDP No Email archiving So it truly depends upon what you are really looking for in a solution. I hope this helps. 
 

Top Industries

By visitors reading reviews
Computer Software Company
18%
Comms Service Provider
11%
Manufacturing Company
7%
Financial Services Firm
6%
Computer Software Company
18%
Non Profit
10%
Financial Services Firm
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
How does Acronis Backup compare with Veeam Backup & Replication?
Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...
What do you like most about Acronis Backup?
One of its most valuable aspects is its user-friendly interface.
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...
What needs improvement with StorageCraft ShadowProtect?
One area for improvement in Arcserve UDP is its capability to interact with other cloud servers. We faced challenges in capturing the data from these servers and had to subscribe to another applica...
 

Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced
StorageCraft ShadowProtect, StorageCraft Backup Analyzer
 

Overview

 

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda
ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Find out what your peers are saying about Acronis Cyber Protect vs. Arcserve UDP and other solutions. Updated: June 2025.
856,873 professionals have used our research since 2012.