Arcserve UDP vs Dell PowerProtect Data Domain comparison

The compared Arcserve and Dell Technologies solutions aren't in the same category. Arcserve is ranked #23 in BRS , with an average rating of 6.9, and holds a 1.1% mindshare in the category. Dell Technologies is ranked #1 in DS , with an average rating of 8.8, and holds a 26.2% mindshare. Additionally, 85% of Arcserve users are willing to recommend the solution, compared to 89% of Dell Technologies users who would recommend it.

Arcserve UDP

Read 44 Arcserve UDP reviews

2,559 Views
2,201 Comparison Views

85% willing to recommend

Dell PowerProtect Data Domain

Read 83 Dell PowerProtect Data Domain reviews

10,565 Views
5,916 Comparison Views

89% willing to recommend

Arcserve UDP

Dell PowerProtect Data Domain

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Arcserve UDP and Dell PowerProtect Data Domain based on real PeerSpot user reviews.

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Buyer's Guide

Backup and Recovery

December 2025

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Helped 879,310 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

1.0

Arcserve UDP achieved full ROI in 12 months through efficiency, storage benefits, and significant cost savings.

Sentiment score

6.6

Dell PowerProtect Data Domain excels in reducing costs and storage needs, optimized for large enterprises with significant data demands.

No quotes available

For more quotes and insights, download the Arcserve UDP report

One is less floor space in the data center and the ability to pack more data into the backup storage on Dell PowerProtect Data Domain as compared to the traditional backup storage.

reviewer2776245

Vice President - Information Technology Systems Engineering at a tech vendor with 10,001+ employees

The best part is the compression and deduplication feature.

Pranav-Telang

Lead Architect at a comms service provider with 10,001+ employees

I find it cost-effective, and it does bring the return on investment.

Kuntal Malik

lead at Boston Scientific

For more quotes and insights, download the Dell PowerProtect Data Domain report

Customer Service

Sentiment score

7.0

Arcserve UDP support receives mixed reviews, with some praising responsiveness while others face delays and lack regional expertise.

Sentiment score

7.2

Dell PowerProtect Data Domain customer service is praised for efficiency and responsiveness, despite some regional and response time inconsistencies.

I have local support; we have a team that has expertise in the solution, so we usually resolve situations in-house without sending questions to Arcserve.

Sergio Itikawa

Software Solutions Architect at SPEData

For more quotes and insights, download the Arcserve UDP report

They respond within 24 hours of case submission, which is crucial for maintaining the solution.

reviewer1144389

Sr System Expert at a healthcare company with 10,001+ employees

I have dedicated support from Dell for Vietnam, and they are responsive.

Triet Pham

Information Technology Technician at Lac Viet Computing

I have encountered an issue before with other brands that would not have occurred with Dell.

Mohamed Abdel Salam

Senior Sells at Enterprise Sigma Technology

For more quotes and insights, download the Dell PowerProtect Data Domain report

Scalability Issues

Sentiment score

4.6

Arcserve UDP is praised for scalability, with mixed views on cloud scaling, but favored for integration and management features.

Sentiment score

6.8

Dell PowerProtect Data Domain offers scalable storage, supports cloud expansion, efficiently uses space, and is easy for administrators to manage.

No quotes available

For more quotes and insights, download the Arcserve UDP report

The scalability depends on the IT department's strategy.

reviewer1144389

Sr System Expert at a healthcare company with 10,001+ employees

Dell PowerProtect Data Domain is very scalable; it expands easily with new enclosures.

Branko Cirovic

Storage Engineer at Comtrade Group

Dell PowerProtect Data Domain can scale up horizontally to meet the growing needs of our organization.

Kuntal Malik

lead at Boston Scientific

For more quotes and insights, download the Dell PowerProtect Data Domain report

Stability Issues

Sentiment score

7.5

Arcserve UDP is highly stable, with improved reliability, minimal issues, and successful data management, despite occasional legacy system concerns.

Sentiment score

8.2

Dell PowerProtect Data Domain is praised for stability, reliability, quick recovery from failures, and efficient data replication.

No quotes available

For more quotes and insights, download the Arcserve UDP report

We have never encountered issues such as data corruption with these systems.

Branko Cirovic

Storage Engineer at Comtrade Group

I have not experienced any downtime, crashes, or performance issues with it.

Eng_MIR

IT Infrastructure and Telecom TL at a construction company with 51-200 employees

Dell is especially more stable in the enterprise product.

Mohamed Abdel Salam

Senior Sells at Enterprise Sigma Technology

For more quotes and insights, download the Dell PowerProtect Data Domain report

Room For Improvement

Arcserve UDP users face integration, performance, and support challenges, seeking better security, cloud interaction, and improved functionality.

Enhancements needed in Dell PowerProtect Data Domain include pricing, installation, interface, support, cloud integration, deduplication, and ransomware protection.

No quotes available

For more quotes and insights, download the Arcserve UDP report

Local support must be available in the country.

A. AhadAlam

Head Of Systems Group at NCCPL

We can leverage writing NAS level backup into Dell PowerProtect Data Domain rather than utilizing any other software tools such as Networker.

reviewer2776245

Vice President - Information Technology Systems Engineering at a tech vendor with 10,001+ employees

Dell PowerProtect Data Domain represents the fastest and most reliable solution, ensuring great integration with backup software.

Branko Cirovic

Storage Engineer at Comtrade Group

For more quotes and insights, download the Dell PowerProtect Data Domain report

Setup Cost

Arcserve UDP offers flexible licensing and competitive pricing, though some users find it expensive compared to competitors.

Dell PowerProtect Data Domain is expensive for small firms but valued by enterprises for performance, despite rising post-2023 costs.

Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.

Sergio Itikawa

Software Solutions Architect at SPEData

For more quotes and insights, download the Arcserve UDP report

It is almost four times the earlier price.

Sufyan Khan

Head of Sales and Operations at New Horizon Computers

The pricing has become higher since July, and the license costs are more expensive compared to the past.

Houssem Sandli

Technical manager at Advanced Computer Technology (ACT)

The price for PowerProtect DD is not suitable for my customers. It is very high.

Triet Pham

Information Technology Technician at Lac Viet Computing

For more quotes and insights, download the Dell PowerProtect Data Domain report

Valuable Features

Arcserve UDP provides efficient, user-friendly data protection with features like deduplication, cloud replication, and cross-platform support for easy management.

Dell PowerProtect Data Domain excels in deduplication, integrates with major platforms, enhances data transfer, and optimizes backup processes.

I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly.

Sergio Itikawa

Software Solutions Architect at SPEData

For more quotes and insights, download the Arcserve UDP report

The most valuable feature of Dell PowerProtect DD (Data Domain) is its deduplication capability.

Houssem Sandli

Technical manager at Advanced Computer Technology (ACT)

Dell PowerProtect DD (Data Domain) is highly consistent, durable, easy to install, scalable, and compatible with any software today.

Sufyan Khan

Head of Sales and Operations at New Horizon Computers

The most beneficial features in the product are compatibility, which is the most valuable function.

A. AhadAlam

Head Of Systems Group at NCCPL

For more quotes and insights, download the Dell PowerProtect Data Domain report

Categories and Ranking

Arcserve UDP

Average Rating

7.6

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

Backup and Recovery (23rd), Disaster Recovery (DR) Software (17th)

Dell PowerProtect Data Domain

Average Rating

8.6

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Deduplication Software (1st), Disk Based Backup Systems (1st)

Mindshare comparison

While both are Backup and Replication solutions, they serve different purposes. Arcserve UDP is designed for Backup and Recovery and holds a mindshare of 1.1%, down 1.3% compared to last year.
Dell PowerProtect Data Domain, on the other hand, focuses on Deduplication Software, holds 26.2% mindshare, down 29.4% since last year.

Backup and Recovery Market Share Distribution
Product	Market Share (%)
Arcserve UDP	1.1%
Veeam Data Platform	8.5%
Commvault Cloud	4.9%
Other	85.5%

Backup and Recovery

Deduplication Software Market Share Distribution
Product	Market Share (%)
Dell PowerProtect Data Domain	26.2%
HPE StoreOnce	17.6%
Dell PowerProtect Data Manager	13.3%
Other	42.900000000000006%

Deduplication Software

Featured Reviews

Sergio Itikawa

Software Solutions Architect at SPEData

Has supported hybrid IT environments effectively and offers strong data protection

With Arcserve UDP, the most valuable feature is to improve persistent data, which I consider important. I use other products too, not only Arcserve UDP, as we use TrueNAS as well. Arcserve UDP improves the precision of data. I have utilized Arcserve UDP's data deduplication feature, and the data deduplication feature helps my storage efficiency significantly. I have used Arcserve UDP's continuous data protection. It is beneficial for operational continuity because we use it constantly and have no objections to Arcserve UDP technology; I think it is very good. Arcserve UDP's integration with multiple operating systems is very good and very efficient. This brings value for me since many of my clients have different operating systems like Windows and Linux; there is no problem. Regarding the deduplication and compression with Arcserve UDP, I think Arcserve UDP is still a solid solution that we primarily use.

Read full review

Branko Cirovic

Storage Engineer at Comtrade Group

Provides seamless backup integration and long-term reliability for enterprise data protection

The price is quite high; this product is not considered cheap. Additionally, if you use higher availability boxes, they also come at a premium price. However, they provide business continuity, which is the main reason why companies invest in this solution. Tape is slow; when restoring several virtual machines or databases amounting to several terabytes, Dell PowerProtect Data Domain represents the fastest and most reliable solution, ensuring great integration with backup software. If a customer has limited budget constraints, they may opt for cheaper external storage comprised of just a bunch of disks and utilize it for backup, as backup is not a business-critical service. However, I see great value in Dell PowerProtect Data Domain because it is fully automated, features great integration with backup software, and provides good value for money. I would rate software support as a ten, while I would give hardware support a seven. I never give any product a perfect score; I think Dell PowerProtect Data Domain deserves a nine. The only minor problems are the certificate issue and the price. These certificate issues are quite rare and mainly arise when we forget to restart and upgrade the box for several years.

Read full review

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Manufacturing Company

10%

Government

Comms Service Provider

Computer Software Company

13%

Financial Services Firm

10%

Manufacturing Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	24
Midsize Enterprise	10
Large Enterprise	9

By reviewers
Company Size	Count
Small Business	34
Midsize Enterprise	22
Large Enterprise	36

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?

Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...

See all answers

What do you like most about StorageCraft ShadowProtect?

The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.

See all answers

What is your experience regarding pricing and costs for StorageCraft ShadowProtect?

Regarding the setup cost for Arcserve UDP, it is significantly important, but the price is similar to all our options where clients need to have backup on-premises and replication in the cloud.

See all answers

What is your primary use case for Dell EMC PowerProtect DD (Data Domain)?

Our main use case for Dell PowerProtect Data Domain is as a backup target.

See all answers

What do you like most about Dell PowerProtect DD (Data Domain)?

The product, a disk backup solution, improves our data application tasks. We used tape libraries with Dev drives in legacy architectures, resulting in slow backups compared to modern drives like NV...

See all answers

What is your experience regarding pricing and costs for Dell PowerProtect DD (Data Domain)?

I think the pricing and setup costs for Dell PowerProtect Data Domain used to be good, but I feel the prices have gone up a bit too much recently; however, end customers are still willing to pay.

See all answers

Comparisons

Veeam Data Platform vs Arcserve UDP

Compared 18% of the time

Acronis Cyber Protect vs Arcserve UDP

Compared 7% of the time

Rubrik vs Arcserve UDP

Compared 7% of the time

Arcserve Backup vs Arcserve UDP

Compared 5% of the time

HPE Zerto Software vs Arcserve UDP

Compared 4% of the time

More Arcserve UDP Competitors

HPE StoreOnce vs Dell PowerProtect Data Domain

Compared 25% of the time

Rubrik vs Dell PowerProtect Data Domain

Compared 8% of the time

Dell PowerProtect Data Manager vs Dell PowerProtect Data Domain

Compared 6% of the time

ExaGrid EX Series vs Dell PowerProtect Data Domain

Compared 6% of the time

Veeam Data Platform vs Dell PowerProtect Data Domain

Compared 6% of the time

More Dell PowerProtect Data Domain Competitors

Product Reports

Buyer's Guide

Arcserve UDP

December 2025

Download Arcserve UDP product report

Buyer's Guide

Dell PowerProtect Data Domain

December 2025

Download Dell PowerProtect Data Domain product report

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer

DataDomain, Dell EMC Data Domain, PowerProtect Data Domain

Overview

Arcserve UDP is a comprehensive solution that empowers even a one-person IT department to protect virtual and physical environments with a high degree of simplicity. It allows you to design and manage your entire data protection strategy with a unified management console, and enables you to scale your data backup coverage as your organization grows with the push of a button.

Arcserve

Dell PowerProtect Data Domain is the leading backup appliance built for powerful cyber resilience and seamless integration into on-premises environments. It supports both traditional and modern workloads, simplifying operations while reducing risks and costs.

Dell PowerProtect Data Domain offers scalable storage capabilities that integrate smoothly with backup systems. Its deduplication and compression technologies enhance storage efficiency by significantly reducing data volumes. Users appreciate its secure data protection, excellent deduplication and compression, efficient data replication, and the DD Boost protocol for faster data transfer. However, feedback suggests improvements are needed in areas like complex VTL tape addition, high pricing, and challenging cloud integration. The implementation may benefit from boosted processing power and enhanced ransomware protection.

What are the key features of Dell PowerProtect Data Domain?

Deduplication and Compression: Significantly reduces data volumes, optimizing storage usage.
Efficient Data Replication: Enhances data protection by securely transferring data across locations.
DD Boost Protocol: Promotes faster data transfer, streamlining backup processes.
Scalable Storage: Adapts to varying data capacities, ensuring growth accommodation.
Secure Data Protection: Safeguards data with robust encryption and protection features.

What benefits should be expected from Dell PowerProtect Data Domain?

Space and Cost Savings: Achieves reductions in data footprint, lowering storage expenses.
Reliable Backup and Recovery: Provides consistent and fast data backup and restoration capabilities.
Seamless Integration: Operates smoothly with existing backup software and environments.
Data Security: Offers comprehensive data protection to ensure business continuity.

Dell PowerProtect Data Domain is widely employed across various sectors like banking, finance, and government for its backup, deduplication, and archiving functions. Organizations utilize it with software like Veeam and NetWorker to optimize bandwidth, manage large data capacities, and deliver secure, reliable backup features, supporting both on-premises and hybrid deployments.

Dell Technologies

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services

The US Army, City of Houston, Lloyds TSB, TiVo, Teck, Ingram Entertainment, The New York Mets

Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Commvault and others in Backup and Recovery. Updated: December 2025.

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