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Arcserve UDP vs Veritas Backup Exec comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Arcserve UDP
Ranking in Backup and Recovery
19th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
Disaster Recovery (DR) Software (10th)
Veritas Backup Exec
Ranking in Backup and Recovery
14th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
75
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Backup and Recovery category, the mindshare of Arcserve UDP is 1.3%, down from 1.5% compared to the previous year. The mindshare of Veritas Backup Exec is 1.8%, down from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

MukundKambli - PeerSpot reviewer
Global deduplication, stable, and flexible licensing options
I give the solution ten out of ten. This solution offers one dashboard to manage the BC con, disaster recovery plan, DR solution, and backup as well as different licensing options, unlike other OEM products. We are the system integrators for our clients, so we design the solution as per the customer's requirements. We provide several solutions options to our clients such as Druva inSync, Druva Phoenix, and Arcserve UDP with the specifications and the client makes a decision based on their requirements. I would advise potential users to first be clear on whether they are going to use it as a backup solution for compliance purposes, just wanting to take the backups of files and servers, or for instant recovery. The IQ and RPO discussion with our customers usually takes 30 minutes. I recommend this solution.
Pawel Augustyn - PeerSpot reviewer
Simplified interface with good performance but needs monitoring
I need to use PowerStore and Veritas Backup Exec. It is a direct backup to types, and it is supported by my backup. It offers good performance and stability, and it works properly. I am happy with this program. It is still working on aligning with security requirements and data encryption for Amazon or ATAC. It has a lot of functions and security measures, which ensure our backups are secure.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our customers are happy with the product’s functionality."
"The most valuable feature of StorageCraft ShadowProtect is the speed and the compression of the backups. The compressed backed-up files do not take up as much storage. Additionally, the incremental backups can be done in one minute and be backed up on a disc very fast."
"The product's deployment process was straightforward."
"Global deduplication is the best feature of this solution."
"I would recommend it if there is a general case."
"The solution has no limitations because it does backup for Linux and Windows."
"Arcserve has a feature called virtual standby (VSB), which has been very helpful because I already have a hot standby copy of my critical infrastructure. If something breaks, I can spin up that virtual standby copy in less than five minutes and ensure that my data is available to everyone and that business continuity is maintained."
"The most valuable feature is the duplication."
"Once the solution is integrated with the Exchange, you just click Exchange to back up that file."
"Its reliability and the fact that we have all the skills that we need for Veritas Backup Exec are the most valuable."
"It is a simple and flexible solution to work with."
"The ease-of-use in general is great."
"It gives us the ability to locate and restore critical files which users may have intentionally or unknowing deleted a while ago."
"The most valuable feature is the ability to back up IBM Power virtual servers."
"When something goes down, and we need to restore data, the most used case is being able to restore it. Veritas Backup Exec allows you to restore down to the file level."
"This solution has a very good technical support department that is very responsive."
 

Cons

"I think that the price could still be a bit cheaper and I do not like that they have been purchased by Arcserve."
"The problem is just reliability. If the promises in the marketing material were realized in real life, it would be the perfect solution, but it's just the reliability issues."
"The time to backup servers that sit in DMZ must be improved."
"Its interface can be improved. I find it unintuitive."
"The tool doesn't provide cloud integration in India."
"Every time I change the disc, I have to do a full backup."
"The only problem with the solution is that when I change the drive capacity, it has to do a full backup. It's a problem when I have five servers to backup. When I only want to change the size of the drive, I have to do a full backup that can take one week."
"It should be easier to switch between backup locations. We have multiple data storage locations and sometimes one of those storages need to be replaced. It would be nice if they made it easier to reconfigure the backup configuration."
"There needs to be an integration process of the endpoint devices so that we don't have to redo everything for different products."
"The cost is quite high. Along with the general costs, the supposed agents that you have to buy for the various options that you want to use ends up driving the costs higher as well."
"One area that needs improvement is SQL backup. Backup Exec doesn't support higher availability."
"The solution could improve by having better documentation."
"The price of this solution is very high."
"I wish that they have an outlet for the other products from Veritas built into the Backup Exec product. For example, Backup Exec does only server backup. Currently, it is possible to read the backup of one other product, but if they can add more products so that you can just go into the dashboard of these other products by clicking on a button within the Backup Exec product, it would be great."
"They can improve the reporting component. The reports aren't user-friendly at all. You have to download them to Excel to get statistics."
"Doesn't include disaster recovery."
 

Pricing and Cost Advice

"The licensing cost is for one year. There are not any hidden costs involved in the pricing model of the solution."
"The pricing of the product can be considered to be reasonable enough for the Asian region."
"There are annual subscription fees and there are licensing costs for three computers. It is an expensive solution."
"Normally our customers purchase the premium plus license, rather than the standard one, which provides more options."
"The price of this product is high and it should be lower."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a four or five out of ten."
"The solution is expensive."
"It is a bit pricey, considering the reliability problems. If the tool worked flawlessly, the price would be fair, even cheap."
"It is affordable, but I hope that the price will come down a lot because of other competitors. It is a good price for the customer, but sometimes, the competition provides a much lower price. There are two ways to license it. You can license it per instance or per terabytes of data that we are mocking up. It is enough because it is not so complex. It is good when you're working with customers."
"The product is inexpensive compared to enterprise software."
"The product is affordable."
"Its price is a bit high. There is only the standard fee. There is no additional fee."
"The pricing can be improved."
"This product is priced for smaller customers."
"The pricing of Veritas Backup's license is comparable to Veeam."
"Regarding expense, Backup Exec is generally suitable for small and medium businesses. However, we can customize them based on the workload."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Non Profit
10%
Government
8%
Financial Services Firm
7%
Computer Software Company
17%
Manufacturing Company
14%
Financial Services Firm
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
What do you like most about StorageCraft ShadowProtect?
The interface is very refined, works fine, and is very intuitive most of the time. Scalability is nice. The multi-tenancy feature is very welcome. The integration with Linux works fine too.
What is your experience regarding pricing and costs for StorageCraft ShadowProtect?
Pricing for SPX MRP/MSP is under $400 per server (Single VM) with a 1-year subscription. After discounts, it could decrease by 20%-30%, and opting for a 3/5/10 server pack may offer even better (lo...
How do the backup solutions of Veeam and Veritas compare?
Technically, Veeam is best for hyper-v & VMWare replications, snapshots, HA failover, also support for file system backups inside VMs., support for tape library & FC too. But Veritas Netbac...
What do you like most about Veritas Backup Exec?
The most important feature is the variety of backup applications it supports, including ERP systems and most other programs, such as Microsoft.
What is your experience regarding pricing and costs for Veritas Backup Exec?
The price is one of the best. When I compare it with others, it is twice or three times cheaper, however, the functionality is the same.
 

Also Known As

StorageCraft ShadowProtect, StorageCraft Backup Analyzer
Backup Exec, Symantec Backup Exec
 

Overview

 

Sample Customers

ITPS, North Hertfordshire Homes, SEMIKRON, Kajaani University of Applied Sciences, Test Valley Borough Council, EK Services
Beta Offshore
Find out what your peers are saying about Arcserve UDP vs. Veritas Backup Exec and other solutions. Updated: April 2025.
849,686 professionals have used our research since 2012.